Palm Tungsten T3 Instructions Manual
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Synchronizing e-mail between the handheld and the desktop 217 2.Under the account name, click Mail Client Sync Setup. 3.Select the option Check this box to synchronize this mail account when you perform a HotSync operation; otherwise, the account cannot be synchronized. 4.Click the Mail Client pick list and select the desktop e-mail application you will use to synchronize the selected account with your handheld. For each application, additional setup information is displayed in the Setup Notes box. See the following table for additional setup information for each client. TIPIf your e-mail application is compatible with Extended MAPI, try Microsoft Exchange 5.0 or later as a choice for the Mail Client option. If your e-mail application is compatible with Simple MAPI (SMAPI), try Microsoft Outlook Express as a choice for the Mail Client option. Although Netscape uses SMAPI, Netscape is not supported. (Optional) If prompted, enter profile and password information for the client you selected. IMPORTANTYou must select the synchronize check box and select a mail client in order to synchronize the account between your desktop and your handheld.
Chapter 16 Using Palm™ VersaMail™ Personal E-mail Software 218 Mail Client Action Microsoft Exchange 5.0 or laterSelect a MAPI profile to access the mail server. The conduit displays any existing MAPI profiles in the list. Enter your password for Exchange. Microsoft Outlook 97 or later Select the MAPI profile to access the mail server. The conduit checks for any existing MAPI profiles and displays them in the list. Enter your password for Outlook. To synchronize Microsoft Outlook 97/98/20 00/XP with a VersaMail e-mail account, you must set Microsoft Outlook as the default e-mail handler. You must check your username and password. To configure Microsoft Outlook: 1.In the Control Panel, click Internet Options. 2.For Windows XP, click Network and Internet Connections, and then click Internet Options. 3.Click the Programs tab. 4.Select Microsoft Outlook as the default e-mail program. 5.Click OK. NOTEMake sure your username and password are set up correctly within Microsoft Outlook. Microsoft Outlook Express 5.5 or laterIf you select Microsoft Outlook Express, enter the password for your e-mail account. To synchronize a VersaMail e-mail account with Microsoft Outlook Express 5.5 or 6.0, you must set Outlook Express as the default e-mail handler. NOTEMake sure your username and password are set up correctly within Outlook Express. To configure Outlook Express: 1.In the Control Panel, click Internet Options. NOTEFor Windows XP, click Network and Internet Connections, and then click Internet Options. 2.Click the Programs tab. 3.Select Outlook Express as the default e-mail program. 4.Click OK. TIPYou can also make Outlook Express the default e-mail handler within the e-mail application. From the Tools menu, select Options. Click the General tab, and then click Make Default.
Synchronizing e-mail between the handheld and the desktop 219 Lotus Notes Enter your Lotus Notes ID and password. Click Browse if you need to locate your Notes ID. If you want to synchronize to a local mail file instead of a server mail file, select the Synchronize to local (replicated) mail file check box. You must do all of the following in order to synchronize to a local mail file: nReplicate the server mail file to the desktop. nMake sure the replicated mail file is in the Notes data directory. nIf you have performed a custom Notes installation and have replicated the server mail file to another directory on your desktop, make sure that it is the path found in the notes.ini file. Eudora 5.0 or laterIf you are using Eudora as your e-mail application, you must set up MAPI in Eudora. To set up MAPI in Eudora: 1.From the Eudora Tools menu, select Options. 2.Do one of the following: – If Eudora is the only e-mail application that you use, select Always as the MAPI setting. – If you use more than one e-mail application, select When Eudora is running as the MAPI setting. 3.Ensure that your username and password are set up correctly within Eudora. This information is needed to log in to Eudora to retrieve and synchronize your e-mail. IMPORTANTEudora must be running in order for you to perform a HotSync operation. The VersaMail application synchronizes with your Dominant Personality in Eudora 5.1 or later. Mail Client Action
Chapter 16 Using Palm™ VersaMail™ Personal E-mail Software 220 Direct POP connection to serverSelect this option to synchronize an account by connecting directly with a POP server. You must enter the information about the server in the VersaMail application on your handheld when you create the e-mail account to access the server. You will enter information about the incoming (POP) server, the outgoing (SMTP) server, your e-mail username, your password, and your e-mail address. During the HotSync operation, the conduit reads the settings you made. If the settings do not exist or all server information is wrong, an error is reported in the HotSync.log file. However, if the incoming server (POP) is correct, the Inbox is synchronized if the option to synchronize the Inbox is selected. If the outgoing server (SMTP) is correct, the Outbox is synchronized (send e-mail) if you selected the option to synchronize the Outbox. If neither is correct, then nothing happens. If you want to synchronize e-mail for an account that requires APOP authentication, you must select the option to use APOP on your handheld. If you want to synchronize e-mail for an account that requires ESMTP authentication (for example, Yahoo accounts require ESMTP authentication), you must select the option to use ESMTP on your handheld. See “Adding ESMTP to an account” earlier in this chapter for details. The conduit does not support SSL for accounts set up as direct POP. Direct IMAP connection to serverSelect this option to synchronize an account by connecting directly with an IMAP server. You must enter the information about the server in the VersaMail application on your handheld when you create the e-mail account to access the server. You will enter information about the incoming (IMAP) server, the outgoing (SMTP) server, your e-mail username, your password, and your e-mail address. During the HotSync operation, the conduit reads the settings you made. If the settings do not exist or all server information is wrong, an error is reported in the HotSync.log file. However, if the incoming server (IMAP) is correct, the Inbox is synchronized if the option to synchronize the Inbox is selected. If the outgoing server (SMTP) is correct, the Outbox is synchronized (send e-mail) if you selected the option to synchronize the Outbox. If neither is correct, then nothing happens. Mail Client Action
Synchronizing e-mail between the handheld and the desktop 221 NOTEA profile contains configuration information, such as the location of incoming e-mail, your personal contacts list, and other information services that you can use. The profile may be MS Exchange Settings, your name, or something different. For more information on profiles, see your e-mail application’s documentation. 4.Under the account name, click Advanced Sync Options. If you want to synchronize e-mail for an account that requires ESMTP authentication (for example, Yahoo accounts require ESMTP authentication), you must select the option to use ESMTP on your handheld. See “Adding ESMTP to an account” earlier in this chapter for details. The conduit does not support SSL for accounts set up as direct POP. Other e-mail applicationsSelect Microsoft Exchange 5.0 or later as a choice for the Mail Client option if your e-mail application is compatible with extended MAPI. If your e-mail application is compatible with SMAPI, select Microsoft Outlook Express as a choice for the Mail Client option. Mail Client Action
Chapter 16 Using Palm™ VersaMail™ Personal E-mail Software 222 5.Enter the synchronization options you want: Maximum message size (KB)Enter the maximum message size from 1 to 2048KB. If the message exceeds the maximum size, the conduit truncates the message. For example, the maximum message size might be 50KB, and the message might have the following: nMessage header: 1KB nBody: 20KB nAttachment: 140KB nAttachment: 220KB In this case, the conduit puts the message header, body, and attachment 2—totaling 41KB—on the handheld. Attachment 1 is removed because adding it to the message causes the message to exceed the maximum. Days To Synchronize MailSet how many days, between 0 and 999, that e-mail should be synchronized. A value of 0 synchronizes all e-mail in the Inbox during the next HotSync operation. For other values, the conduit synchronizes e-mail for today and the number of days preceding today. For example, if you enter a value of 2, e-mail is synchronized for today and yesterday, but if you enter 3, e-mail is synchronized for today, yesterday, and the day before. Synchronize unread mail onlySelect whether to synchronize all e-mail between your desktop and your handheld, or unread e-mail only. By default, the check box is deselected, meaning that all e-mail will be synchronized. Download attachmentsSelect whether to download attachments during synchronization. By default, the check box is selected; if it is deselected, only the body text of any message containing an attachment will be downloaded to your handheld during synchronization. Send e-mail from OutboxSelect the check box to send any e-mail in the handheld’s Outbox during the next HotSync operation. Synchronize incoming e-mailSelect the check box to synchronize the Inbox during the next HotSync operation.
Synchronizing e-mail between the handheld and the desktop 223 6.(Optional) If you chose Microsoft Outlook, Microsoft Exchange, Lotus Notes, or Direct IMAP as your mail client, click Folder Synchronization Options. Set folder synchronization options as follows: a.Click the name of the folder you want. b.Click in the Synchronize column to the right of the folder name.
Chapter 16 Using Palm™ VersaMail™ Personal E-mail Software 224 c.Click the arrow to open the drop-down list, and then click Yes or No to synchronize the folder or not. 7.Click OK. 8.Click the Save icon on the toolbar to save the settings for this account. Account information screens Two screens in the Palm VersaMail HotSync Conduit provide summary information on your accounts: nThe Account Overview screen indicates whether the account is active; whether the account has been synchronized and, if so, the last synchronization date; the mail client for this account; and whether the mail client and/or the incoming mail server has been changed since the last HotSync operation.
Synchronizing e-mail between the handheld and the desktop 225 nThe Handheld Settings Overview screen lists the server protocol, display name, e-mail address, incoming and outgoing mail server addresses, and whether APOP or ESMTP authentication is required. To view the Account Overview screen: nClick the selected account name. To view the Handheld Settings Overview screen: nUnder the selected account name, click Handheld Settings. Palm VersaMail HotSync Conduit shortcuts You can use the icons in the toolbar to perform certain tasks quickly, such as saving account configuration settings. Icon Action Save account settings. Saves any changes you have made to an account. Add a new account. You are prompted to enter the account name and protocol. Delete an account. You are prompted to select the account to delete from a drop-down list. Quick account reference. Lists all accounts and shows whether they are active and the date they were last synchronized. Help. Displays the Help window with complete online help.
Chapter 16 Using Palm™ VersaMail™ Personal E-mail Software 226 Verifying handheld account settings before synchronizing accounts Certain settings you configure on your handheld for an e-mail account must be set correctly for the synchronization process as well. Before configuring an e-mail client on your desktop for synchronization, be sure to verify the following settings on your handheld: nAPOP, ESMTP, and SSL: If you want to synchronize e-mail for an account that requires either APOP or ESMTP authentication (for example, Yahoo accounts require ESMTP authentication) or a secure (SSL) connection for incoming mail, you must select the option to use APOP, ESMTP, or a secure connection on your handheld. See “Adding ESMTP to an account” earlier in this chapter for information on ESMTP. nMail filters: Any mail filters you have configured for an e-mail account on your handheld also apply during the synchronization process. For example, if you have set filters to accept only e-mail containing the subject words “Current Software Project,” only those same messages are synchronized between your desktop and your handheld. Be sure to turn mail filters off if you want to synchronize all messages between your desktop and your handheld. Synchronizing an account To synchronize accounts, you must set the HotSync action for the VersaMail application in HotSync Manager. You can, however, exclude e-mail accounts from a HotSync operation. TIPIf you don’t want an account synchronized, deselect the check box Select this check box to synchronize this e-mail account when you perform a HotSync operation. To select which accounts are synchronized during a HotSync operation: 1.Click the HotSync Manager icon in the Windows system tray. 2.Select Custom. 3.Select VersaMail in the Conduit list. 4.Click Change. 5.Select one of the following: Synchronize Active AccountsSelect this option to include active accounts in the next HotSync operation. For an account to be synchronized, you must have selected the option Check this box to synchronize this mail account when you perform a HotSync operation. Do NothingSelect this option to exclude e-mail accounts from the next HotSync operation.