Palm Tungsten T3 Instructions Manual

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2.Tap Next. 
Setting outgoing mail options
Outgoing mail options are the same for POP and IMAP accounts.
To set outgoing mail options:
1.(Optional) Do any of the following:
Maximum 
Message SizeTo limit the maximum size of an incoming e-mail message, 
enter the size in kilobytes (KB) for Maximum Message Size. 
The maximum size of an incoming message is 5KB by 
default, but you can enter any size up to 2048KB, including 
attachments. The maximum message size that you can 
retrieve is 60KB for the body text and approximately 
5 megabytes (MB) of total data for any attachments. Because 
downloading large messages can consume handheld 
resources, the VersaMail application displays the size of and 
asks if you want to continue downloading any message that 
exceeds your maximum message size, up to a total size of 
5MB.
Display NameEnter the name you want to appear on your outgoing 
messages, such as “Joe Smith.”
Reply To AddressEnter the e-mail address that you want recipients to see and 
reply to on your e-mail messages, only if this is different 
from the e-mail address from which you are sending the 
message. For example, if you are sending a message from 
[email protected] but you want recipients to reply to 
[email protected], enter the reply-to address here. Reply To 
Address makes it look as though the e-mail came from the 
address you entered.
POP accounts IMAP accounts 
						

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2.Ta p  N e x t .
Adding a signature
If you want, you can add a signature to each e-mail message you send. For 
example, you can enter your name and telephone number so that they appear on 
each message you send. 
To add a personal signature:
1.Tap the Attach Signature to messages check box, and then enter the text of the 
signature. 
This signature is attached to all your outgoing e-mail.
2.Ta p  N e x t .
BCCSelect the BCC check box to send a blind copy of any e-mail 
message you send to another e-mail address. The blind copy 
e-mail address is not seen by the other recipients of the 
message. For example, if you want a copy of all messages 
you send from your handheld to be sent to your corporate 
e-mail account, enter that e-mail address.
Signature lines appear only if 
check box is selected 
						

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Setting advanced outgoing mail options
You can set additional outgoing mail options.
To set advanced outgoing mail options:
1.(Optional) Select either of the following:
2.Ta p  D o n e .
Testing your new account
After you finish setting up a new e-mail account, the Inbox of the account you just 
created is displayed. You can test whether the e-mail account is set up and working 
properly by tapping Get Mail. See “Getting e-mail by subject or getting the entire 
message” later in this chapter for more information.
If you set up a synchronize-only e-mail account, you need to configure this account 
on your desktop. See “Configuring account settings in HotSync Manager” later in 
this chapter for information. You will not be able to synchronize e-mail between 
your handheld and your desktop until you configure the account on your desktop. 
Po rt Nu m b erThe default is 25, the port number most SMTP servers use. If 
you are not sure about the correct port number, check with 
your mail server administrator.
AuthenticationSelect the My server requires authentication (ESMTP) check 
box if the outgoing server (SMTP) requires authentication. 
Check with your system administrator before selecting this 
option. See “Adding ESMTP to an account” later in this 
chapter for information. If you select this option, username 
and password fields appear. These fields are already filled in 
based on the account information you entered previously. In 
most cases, the information displayed is correct; however, 
occasionally your authentication username and/or 
password is different from your account username or 
password. Check with your e-mail service provider for 
authentication username and password information.
If you need to enter new information, enter a username 
and/or tap the Password box and enter a password, and 
then tap OK.
Username and Password fields appear only if 
ESMTP check box is selected 
						

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Editing e-mail accounts
From time to time, you may need to edit information about one of the e-mail 
accounts you set up. 
To select the account to edit:
1.Tap the Menu icon  , select Accounts, and then select Account Setup.
2.Tap the name of the account to edit, and then tap Edit.
After you select the account to edit, the VersaMail application displays the same 
series of screens that you see when you set up an account. To edit an account, 
follow the procedures in “Creating an e-mail account,” earlier in this chapter, and 
change the entries you want to edit on the appropriate screens.
Deleting an e-mail account
When you delete an account in the VersaMail application, the account is removed 
from your handheld. The account still exists on the server. For example, deleting 
your Yahoo account from the VersaMail application deletes the account only from 
your handheld. Your e-mail account still exists at Yahoo.com. 
NOTEYou can delete all but one of your e-mail accounts; you must have at least one 
account.
To delete an account:
1.Tap the Menu icon  , select Accounts, and then select Account Setup.
2.Tap the name of the account you want to delete, and then tap Delete. 
						

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3.Tap Yes in the Delete Account dialog box to delete the account and all associated 
e-mail messages.
4.Ta p  O K .
After you perform the next HotSync
 operation, the memory associated with an 
account and its messages is released. 
Selecting a different service for a given e-mail account
When you set up connections on your handheld (using the Phone Link application 
on your handheld), you pair each connection with a network service and then 
select one of these services to be the default for all network activity (sending and 
receiving e-mail, surfing the web, and so on) on your handheld. By default, the 
VersaMail application uses this service for sending and receiving messages for all 
e-mail accounts you set up. See Chapter 12 for information on setting up the 
default service for your handheld.
However, for any given e-mail account, you have the option of switching to a 
different service for use with that account only. For example, the default service 
you have selected for your handheld may be called Bluetooth and may use your 
handheld’s built-in Bluetooth radio to make a connection to your corporate mail 
server. However, for your Earthlink account, you may want to switch to the service 
called Modem, which uses an external modem accessory (sold separately) to make 
a connection to your e-mail service provider.
To set up a service for a given e-mail account (different from the default service for your handheld):
1.From the Inbox of the account you want to switch, tap Get Mail. 
						

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2.Ta p  D e t a i l s .
3.Tap the Always connect using check box. A pick list of available services 
appears. The currently used connection is displayed by default.
4.Select the connection you want to switch to from the Service pick list.
5.Tap OK, and then tap OK again. If there is an existing service connection, it is 
disconnected and the new connection is initiated. The VersaMail application 
sends and checks for any new e-mail using the new connection.
When you exit the VersaMail application, the new service disconnects (unless you 
are using the default service for your handheld). When you reopen the application, 
the e-mail account you selected (Earthlink in this example) continues to connect 
using the new connection (Modem in this example) until you either select a new 
service or deselect the Always connect using check box. If you deselect the Always 
connect using check box, the e-mail account (Earthlink) connects using the default 
handheld service (Bluetooth in this example).
The Always connect using check box changes the connection service for the 
selected e-mail account only. You must follow the preceding procedure for each 
e-mail account whose connection you want to switch from the default connection 
on your handheld.
Tap to change the service 
connection for this e-mail account 
only from your default handheld 
service connection
Select a new service connection 
for this e-mail account only 
						

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Adding ESMTP to an account
Some services require ESMTP authentication to validate your username and 
password on an SMTP server. If you aren’t sure if your ISP or web e-mail provider 
supports ESMTP, check with your e-mail provider.
To edit an account and add ESMTP:
1.In your Inbox or on another folder screen, tap the Menu icon  .
2.Select Options.
3.Select Mail Servers.
4.Tap the Account pick list, and then select Edit Accounts.
5.Tap the name of the account you want to change, and then tap OK.
6.On the Server Settings screen, tap Details.
7.Tap the Options pick list, and then select Advanced Outgoing.
8.Select the My server requires authentication (ESMTP) check box if the outgoing 
server (SMTP) requires authentication. Check with your system administrator 
before selecting this option. If you select this option, username and password 
fields appear. These fields are already filled in based on the account information 
you entered previously. In most cases, the information displayed is correct; 
however, occasionally your authentication username and/or password is 
different from your account username or password. Check with your e-mail 
service provider for authentication username and password information.
All e-mail accounts 
appear in the list 
						

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If you need to enter new information, enter a username and/or tap the 
Password box and enter a password, and then tap OK.
9.Tap OK. 
Troubleshooting account access problems
Occasionally you may experience problems using an e-mail account after you set 
it up. If you followed the account setup procedures described in “Setting up and 
managing e-mail accounts” earlier in this chapter but experience problems using 
the account, you may need to verify that the account complies with your e-mail 
provider ’s requirements. See Appendix B for troubleshooting information for 
account access problems.
Getting, sending, and managing e-mail
Getting and sending e-mail on your handheld is easy and helps you keep your 
business and personal life organized. 
You can manage the messages in your e-mail accounts by moving messages 
between folders, deleting old e-mail messages individually or in groups, and 
marking messages as read or unread. 
Getting e-mail
You can get e-mail subjects only—the message size, author, and subject—or you 
can get entire messages immediately. If you choose to get message subjects only 
and want to read a full message, you can get more of the message. If you choose to 
get the entire message, the body text of the message will be downloaded up to the 
maximum message size you select. See “Reading e-mail” later in this chapter for 
information.
Choosing the e-mail account and displaying the Inbox
To view the e-mail in an account, you must switch to that account and then get the 
e-mail. For example, if you want to collect and view the e-mail from your Yahoo 
account, you switch to the account created to retrieve e-mail from your Yahoo 
account. 
Username and Password fields appear only if 
ESMTP check box is selected 
						

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To display an account and its Inbox:
1.In your Inbox or on another folder screen, tap the Menu icon  , and then select 
Accounts.
2.Tap the name of the account you want from the list.
3.Tap the folders pick list, and then select Inbox if the Inbox is not displayed.
Getting e-mail by subject or getting the entire message
When you get e-mail messages, you can choose to get the subject only or to get the 
entire message. You can also use the Details dialog box to select options for getting 
unread e-mail only, downloading attachments, using filters, and more. 
To get e-mail messages:
1.Tap Get Mail.
If you have e-mail stored in your Outbox, tap Get & Send.
2.In the Get Mail Options dialog box, tap Subjects Only to download subjects 
only, or tap Messages to download entire messages.
TIPYou can deactivate the Get Mail Options dialog box by using VersaMail 
Preferences. See “Setting preferences for getting and deleting e-mail” later in 
this chapter.
3.(Optional) Tap Details, and then select options for retrieving unread e-mail 
(IMAP accounts only), downloading attachments, using filters to download 
only messages that meet certain criteria, using auto-disconnect to close your 
remote connections after each command, maximum download size, and default 
connection type for this account. Tap OK.
NOTESee “Selecting a different service for a given e-mail account” earlier in 
this chapter for information on setting a default connection type.  
						

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NOTEThe maximum size of an incoming message is 5KB by default. 
4.(Optional) For IMAP accounts, you have the option of synchronizing IMAP 
folders from the Get Mail Options dialog box. Wireless IMAP folder 
synchronization enables you to synchronize e-mail messages between a folder 
in an e-mail account on your handheld and a folder with the same name on your 
e-mail provider ’s mail server.
5.Ta p  O K .
6.(Optional) If you are retrieving mail using a VPN connection, you may be asked 
to enter the username and password you use to log in to the VPN. If so, enter 
the username and password. See “VPNs” earlier in this chapter for more 
information.
7.The Getting Messages dialog box shows updates as your e-mail is downloaded.
When the Getting Messages dialog box disappears, another dialog box appears 
and displays the number of new e-mail messages.
8.Tap OK. 
A list of your e-mail appears in the Inbox.
Envelope icon 
indicates whether 
a message or 
subject has been 
downloaded, and 
whether there are 
any attachments
Shows unread/total messages
Displays the time for 
messages received today 
and the date for all other 
messages