Palm Tungsten T3 Instructions Manual
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Contents xi Chapter 20: Performing HotSync® Operations . . . . . . . . . . . . . . . . . . . . . 269 Selecting HotSync setup options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269 Customizing HotSync application settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272 Conducting cradle/cable HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . 274 Performing a cradle/cable HotSync operation: Windows computers . . . 274 Performing a direct HotSync operation: Mac computers . . . . . . . . . . . . . 276 Conducting IR HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278 Preparing your computer for infrared communication . . . . . . . . . . . . . . . 278 Performing an IR HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280 Returning to cradle/cable HotSync operations . . . . . . . . . . . . . . . . . . . . . . 281 Conducting modem HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282 Preparing your computer for a modem HotSync operation . . . . . . . . . . . 282 Preparing your handheld for a modem HotSync operation . . . . . . . . . . . 284 Selecting the conduits for a modem HotSync operation . . . . . . . . . . . . . . 286 Performing a modem HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . . 287 Conducting Bluetooth HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287 Preparing your computer for a Bluetooth HotSync operation . . . . . . . . . 287 Preparing your handheld for a Bluetooth HotSync operation . . . . . . . . . 289 Performing a Bluetooth HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . 289 Conducting network HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290 Connecting to your company’s dial-in server . . . . . . . . . . . . . . . . . . . . . . . 290 Performing a network HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . . 293 Using File Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293 Creating a user profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293 Performing the first HotSync operation with a user profile . . . . . . . . . . . 295 Chapter 21: Setting Preferences for Your Handheld . . . . . . . . . . . . . . . . . 297 Accessing Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298 Bluetooth Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298 Turning Bluetooth communication on and off . . . . . . . . . . . . . . . . . . . . . . 299 Assigning a Bluetooth device name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299 Setting device discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300 Allowing Wakeup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301 Adding trusted devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303 Enabling/disabling the user cache . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305 Making Bluetooth connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305 Buttons Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306 HotSync Buttons Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306 Pen Button Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307
Contents xii Color Theme Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308 Connection Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308 Editing connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309 Creating Bluetooth connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311 Date & Time Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314 Digitizer Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316 Formats Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316 Graffiti 2 Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317 Handedness Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318 Keylock Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318 Network Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319 Creating and selecting network service profiles . . . . . . . . . . . . . . . . . . . . . 320 Entering a user name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321 Entering a password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321 Selecting a connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322 Adding telephone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322 Entering a prefix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323 Disabling Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324 Using a calling card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324 Connecting to your service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325 LAN access points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326 Accessing the Internet with a Bluetooth phone or LAN access point . . . 326 Adding detailed information to a network service profile . . . . . . . . . . . . 329 Defining primary and secondary DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330 Defining the IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330 Adding a Login script . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331 Deleting a network service profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333 TCP/IP troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334 Owner Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334 Phone Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335 Power Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336 Auto-off after . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336 Stay on in Cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337 Beam Receive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337 Power on when opened and Power off when closed . . . . . . . . . . . . . . . . . 337 Security Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338 ShortCuts Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344 Creating a ShortCut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344 Editing or delete a ShortCut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Contents xiii Sounds & Alerts Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346 System Sound, Game Sound, and Alarm Sound settings . . . . . . . . . . . . . 346 Alarm LED and Alarm Vibrate settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347 Appendix A: Maintaining Your Handheld . . . . . . . . . . . . . . . . . . . . . . . . . 349 Caring for your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349 Prolonging battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350 Resetting your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350 Performing a soft reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351 Performing a hard reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351 Appendix B: Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . 355 Software installation problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356 Operating problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357 Tapping and writing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359 Application problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359 HotSync problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361 Beaming and sending problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367 Phone connection problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367 VersaMail™ e-mail software problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369 Recharging problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370 Password problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370 Problems with incompatible applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371 Finding a third-party application that is causing a problem . . . . . . . . . . . 371 Technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373 Product Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
1 CHAPTER 1 Setting Up Your Palm™ Tungsten™ T3 Handheld Your new Palm™ Tungsten™ T3 handheld enables you to stay organized and on time by keeping your appointments, contact information, and tasks in one place. You can easily capture your thoughts with the voice recorder and view digital pictures. System requirements To install and operate Palm™ Desktop software, your computer system must meet the requirements described in this section. Minimum requirements: Windows computers The minimum requirements for Windows computers are as follows: nPentium-class computer nOne of the following operating systems: – Windows NT 4.0 Workstation and SP6 or later (requires a serial cradle/cable—sold separately—and administrator rights to install Palm Desktop software) –Windows 98 –Windows ME – Windows 2000 Pro (requires administrator rights to install Palm Desktop software) – Windows XP Home or Pro (requires administrator rights to install Palm Desktop software) nInternet Explorer 4.01 with SP2 or later n50 megabytes (MB) available hard disk space nVGA monitor or better (Palm Desktop software Quick Tour requires 256-color video display; 16 Bit or High Color, and 800 x 600 resolution recommended) nCD-ROM or DVD-ROM drive nMouse nOne available USB port or serial port (serial cradle/cable sold separately)
Chapter 1 Setting Up Your Palm™ Tungsten™ T3 Handheld 2 Minimum requirements: Mac computers The minimum requirements for Mac computers are as follows: nMac computer with a PowerPC processor nMac OS 9, version 9.1 or later or Mac OS X, version 10.1.2 through 10.2.6 n25MB available hard disk space nMonitor that supports screen resolution of 800 x 600 or better nCD-ROM or DVD-ROM drive nMouse nOne available USB port or serial port (serial cradle/cable sold separately and compatible with Mac OS 9 only) Internet access requirements The requirements for Internet access are as follows: nAny one of the following: – A Bluetooth mobile phone – An IR-enabled mobile phone – A mobile phone with a cable that connects to your handheld – A modem accessory for your handheld – A Bluetooth network connection with Internet access nAn account with an ISP, or Internet service provided by your company NOTEA data connection service may also be required by some mobile phone network providers. Upgrade information If you already own a Palm OS® handheld, go to the web site www.palm.com/ support/tungstenT3 for upgrade instructions.
Step 1: Connect the HotSync® cradle to the computer 3 Step 1: Connect the HotSync® cradle to the computer IMPORTANTWindows NT users cannot use a USB cradle/cable and port. You must use a cradle with a serial port connection (sold separately). a.Locate the USB icon and ports on your computer. b.Plug the USB connector into a USB port on your computer. c.Connect the adapter cable to the back of the cradle. NOTEYour adapter may connect to the back of the USB connector, not to the cradle itself. d.Plug the adapter into a working electric outlet. Step 2: Charge your handheld a.Place your handheld in the cradle for at least two hours for an initial charge. Your handheld’s indicator light glows steady green when it is charging. b.After it is charged, remove the handheld from the cradle by gently tilting it forward and then lifting it from the cradle. Once your handheld is set up and in daily use it requires 15 to 30 minutes of charge time per day, depending on usage. USB port USB connector USB icon
Chapter 1 Setting Up Your Palm™ Tungsten™ T3 Handheld 4 Step 4: Run Palm Setup Wizard a.Insert the Software Installation CD-ROM into your computer ’s CD-ROM drive. b.Follow the onscreen instructions, which guide you through installing Palm Desktop software, performing your first HotSync ® operation, and registering your handheld. NOTEYou need administrator rights to install Palm Desktop software on some operating systems. Congratulations! You’ve set up your handheld, installed Palm Desktop software, performed your first HotSync operation, and registered your handheld. For more information about using Palm Desktop software, see the following: nThe online help for Palm Desktop software. To access the online help, go to the Help menu in Palm Desktop software. nMac: The electronic Palm Desktop Software for the Macintosh User’s Guide. To access this guide, open the Palm folder, and then open the Documentation folder. Double-click the file Palm Desktop.pdf. (Adobe Reader must be installed to view the .pdf file.) Additional software For details on using the multimedia applications included on your handheld and the Software Installation CD-ROM, go to www.palm.com/support/tungstenT3 and click the link for Photos, Music & Videos Guide. The Software Installation CD-ROM that came with your handheld includes software that lets you add a variety of functionality. Some applications require additional accessories or services sold separately. Also, you may need to download software from the Internet while installing some applications from the CD-ROM. See the individual software application documentation for information.
Congratulations! 5 Performing a daily HotSync operation Performing a daily HotSync operation keeps your information current and protects your data. Place your handheld in the cradle and press the HotSync button. Tip: You can also perform a HotSync operation using Bluetooth communication. For more information, see“Performing a Bluetooth HotSync operation” in Chapter 20. If you encounter a problem during a HotSync operation, see“HotSync problems” in Appendix B.
Chapter 1 Setting Up Your Palm™ Tungsten™ T3 Handheld 6