NEC Xen Alpha Features And Specifications Manual

							Features & Specifications Manual, Call Pickup GroupC-8, Page 55A6-506000-642-02
Xen AlphaRelease 1.0
C-8Call Pickup Group
FEATURE
DESCRIPTION
This feature allows any user to pickup a call that is intended for another user. 
A call pickup group allows telephones in the system to be grouped together so users can
pick up incoming calls in that group by dialling a preassigned two digit number. Groups are
defined using tenant assignment.
S
TATION
APPLICATION
The feature is available for all Multiline telephones and single line telephones.
O
PERATION
PROCEDURE
 
User B performs this procedure to answer a call that is received at user A’s telephone.
1. Go off-hook.
2. Dial the access code. Default access codes are: 
 
F J  = Pick up CO/PBX calls ringing in a different tenant group
 
F A  = Pick up ICM/DID/DIT calls ringing in the same tenant group
3. Speak with the calling party.
R
ELATED
PROGRAMMING
All programming functions associated with this feature are listed in the following table. Some
functions must be programmed before the feature is operational and other functions are
optional. The optional functions can affect how the feature operates. 
Answering a call:
Function 
NumberFunction Name
Required
(Y)es or
(N)o
401 Trunk Line Assignment for Tenant 1 N
402 Trunk Line Assignment for Tenant 2 N
403 Telephone-to-Tenant Assignment N 
						

							Page 56, C-8Features & Specifications, Call Pickup GroupA6-506000-642-02
SERVICE
CONDITIONS
!When there is more than one type of call that rings into the system, the system picks up
calls in the following order:
• Internal Voice/Tone/Call Waiting
• Ringing Transfer 
• Incoming External Calls to another Tenant
!If there is more than one call ringing into the system, calls are picked up beginning with
the lowest numbered extension (i.e., if extension 10 and 11 ring at the same time,
extension 10 is picked up first). 
!If there are no calls and a users attempts to pick up a call using one of the call pick up
access codes, “BUSY” is displayed in the telephone LCD. 
!When more than one Direct Inward Termination (DIT) call rings at a telephone, they are
picked up in the order in which the system first detects the calls.
!External calls picked up by a user in another tenant group can be taken off of hold by the
user who placed them on hold.
!Incoming internal calls call on be picked up by a user in the same tenant group.
!Only ringing transferred calls can be picked up by users who are members of another
tenant group. Once the call is picked up it can be placed on hold and removed from hold
as necessary. 
						

							Features & Specifications Manual, Call RestrictionC-9, Page 57A6-506000-642-02
Xen AlphaRelease 1.0
C-9Call Restriction
FEATURE
DESCRIPTION
This feature allows outgoing calls to be restricted. Dialling is restricted based on the first
eight digits that are dialled. The restricted numbers are entered and stored into tables
accessed by system programming. When a user dials a restricted number, an error tone is
sent and “ERROR” appears in the LCD of the Multiline telephone. 
This feature allows companies to save on long distance charges by restricting number that
can be dialled. Restriction can be placed on individual telephones within the system.
Trunk can also be restricted from all outgoing calls on a trunk by trunk basis, via system
programming.
S
TATION
APPLICATION
This feature is available for all Multiline telephones and single line telephones.
O
PERATION
PROCEDURE
 
1. Lift the handset or press  N.
2. Dial the number. The system checks for restricted or authorised numbers. If the number
matches a number recorded in one of the restriction tables, the system returns an
error tone.
R
ELATED
PROGRAMMING
All programming functions associated with this feature are listed in the following table. Some
functions must be programmed before the feature is operational and other functions are
optional. The optional functions can affect how the feature operates. 
Dialling a restricted number from an external line:
Function 
NumberFunction Name
Required
(Y)es or
(N)o
020 → 021 Restricted Dialling – Tables 1 & 2 Y
022 → 023 authorised Dialling – Tables 1 & 2 Y
219 Restricted Calling for External Calls Y
220 Restricted Dialling Table Selection Y
221 Authorised Dialling Table Selection Y
223 Automatic Outgoing Calling Y
351 → 356 Outgoing Call Restriction for Trunks 1 → 6. 
						

							Page 58, C-9Features & Specifications, Call RestrictionA6-506000-642-02
SERVICE
CONDITIONS
!There are four tables that contain numbers that the system accesses for call restriction:
two tables containing restricted numbers (numbers that cannot be dialled) and two
tables containing numbers that are authorised (numbers that can be dialled). Each
telephone can be assigned to access any of the tables or individual telephones can be
assigned to access all four tables.
!Each entry in the authorised and restricted tables is a maximum of eight digits. Each
table can have a maximum of eight entries.
!Individual telephones can be programmed to override the entries in the authorised/
restricted tables using speed dialling.
!If the same number is entered in the authorised table and the restricted table, the entry
in the restricted table takes precedence.
!At system default, no restrictions are imposed for calling. 
						

							Features & Specifications Manual, Call Restriction Override using System Speed DialC-10, Page 59A6-506000-642-02
Xen AlphaRelease 1.0
C-10Call Restriction Override using 
System Speed Dial
FEATURE
DESCRIPTION
This feature allows telephones, which have been be restricted from making outgoing calls,
to make calls using the preassigned system speed dial numbers. 
S
TATION
APPLICATION
This feature is available for all Multiline and Single Line telephones.
O
PERATION
PROCEDURE
 
1. Press  V(line key programmed to access an outside line).
2. Press  T or Q.
3. Dial the desired speed dial memory location. 
R
ELATED
PROGRAMMING
All programming functions associated with this feature are listed in the following table. Some
functions must be programmed before the feature is operational and other functions are
optional. The optional functions can affect how the feature operates. 
S
ERVICE
CONDITIONS
!80/20 Speed Dial Mode:
00-20 - Always follows Toll Restriction
21-35 - Always bypasses Toll Restriction
60-99 - Follows Toll Restriction if P222 = Deny, bypasses Toll Restriction if
P222 = Allow
!200/0 Speed Dial Mode:
000-200 - Follows Toll Restriction if P222 = Deny, bypasses Toll Restriction if
P222 = Allow
Using call restriction override by dialling a system speed dial number:
Function 
NumberFunction Name
Required
(Y)es or
(N)o
222 Authorised Dialling for External Speed Dial Calls Y
001-2 Speed Dial Mode N 
						

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							Features & Specifications Manual, Call TransferC-11, Page 61A6-506000-642-02
Xen AlphaRelease 1.0
C-11Call Transfer
FEATURE
DESCRIPTION
This feature allows any user to transfer an external call to any other system user. The user
receiving the call simply goes off-hook to answer the call. The call can be transferred using
two methods:

A user transfers the call and hangs up. The caller receiving the transferred call hears ringing
and answers the call.
A user transfers a call and waits for the called user to answer. Once the call is verbally
announced, the caller who transferred the call hangs up.
STATION
APPLICATION
This feature is available for all Multiline and Single Line telephones.
O
PERATION
PROCEDURE
1. Press  M. The call is put on hold.
2. Call the party’s extension where the call will be transferred.
3. Press  
U  or hang up. 
 
1. Press  U. The call is put on hold.
2. When you hear the dialtone, dial the party’s extension number where the call will
be transferred.
3. When the called party answers, press  
U  or hang up.
- OR -
When the called party answers, voice announce the transfer and hang up.
- OR -
If the called extension is busy or there is no answer, press the line key where the
external call is holding or press  
P to return to the holding internal call.
1. Hookflash.
2. When you hear dialtone, dial the extension number where the call will be transferred.
3. Hang up. 
- OR -
If the called extension is busy or the call is denied, retrieve the call by
pressing hookflash.
Transferring a call:
Transferring a call with a call in progress:
Transferring a call from a single line telephone with a call in progress: 
						

							Page 62, C-11Features & Specifications, Call TransferA6-506000-642-02
RELATED
PROGRAMMING
All programming functions associated with this feature are listed in the following table. Some
functions must be programmed before the feature is operational and other functions are
optional. The optional functions can affect how the feature operates. 
S
ERVICE
CONDITIONS
!Outgoing trunk line calls can be transferred.
!Calls can be transferred to extensions that are members of a different tenant.
!If the transferred call is not answered at the destination extension within 30 seconds, the
call recalls to the transferring extension. An alarm tone is generated at the transferring
extension and the telephone’s display shows the destination extension number.
!Calls can be transferred to a telephone even when the telephone is busy or is in Do Not
Disturb mode. 
!A 3-party conference can be established while an outside call is in progress by pressing
U  and dialling the number. When the party answers, press  P. 
!When a call is transferred, the outside line key LED flashes green on the destination
telephone and flashes red on all other telephones in the tenant group.
!Transferred calls follow the Call Forwarding that is on the destination telephone
(if enabled).
!A single line telephone cannot be used to transfer a call if Function 001-9 (Single Line
Telephone Hookflash Assignment) is set to “Hookflash”.
Function 
NumberFunction Name
Required
(Y)es or
(N)o
001-4 Ringing Transfer N
001-5 Automatic Transfer N
001-9 Single Line Telephone Hookflash Assignment N 
						

							Features & Specifications Manual, Call Waiting IndicationC-12, Page 63A6-506000-642-02
Xen AlphaRelease 1.0
C-12Call Waiting Indication
FEATURE
DESCRIPTION
The system provides a visible indication to the called party that they have an incoming call.
This indication allows the user to put the existing call on hold and answer the incoming call,
terminate the existing call and answer the incoming call, or ignore the incoming call. 
S
TATION
APPLICATION
This feature is available for all Multiline and Single Line telephones. 
O
PERATION
PROCEDURE
 
S
ERVICE
CONDITIONS
!When an internal call is received, the extension number/name of the user who is calling
is displayed in the telephone LCD.
!When an external call is received, the external line where the call is received flashes red.
!An incoming intoner/DID/DIT/CO Ring Transferred call will cause the large 360° LED of
the Multiline telephone to flash red.
!An incoming trunk call will cause the large 360° LED of a DTU-Type Multiline telephone
to flash green and a DTB-Type Multiline telephone to flash red.
Not applicable. 
						

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