NEC Xen Alpha Features And Specifications Manual
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Features & Specifications, Headset ConnectionP-4, Page 125A6-506000-642-02 Xen AlphaRelease 1.0 H-4Headset Connection FEATURE DESCRIPTION A headset can be connected to a DTU-type Multiline telephone. A one-touch/feature access key must be assigned to toggle the headset on/off. This feature is only available for DTU-type Multiline telephones. O PERATION PROCEDURE 1. PressT. 2. Press Q. 3. Press O (one-touch/feature access key programmed for headset enable/disable). Note:This one-touch/feature access key toggles between the on-hoof/off-hook operations. 4. Dial BAK. 5. Press T. 1. Press O (one-touch key programmed for headset enable/disable). 2. Dial the party’s telephone number and begin talking when the party answers. 1. Press O (one-touch key programmed for headset enable/disable). 1. Pick up the handset. 2. Press O (one-touch key programmed for headset enable/disable). Assigning headset operation to a one-touch/feature access key: Placing a call: Terminating a call: Switching to the handset:
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Page 126, P-4Features & Specifications, Headset ConnectionA6-506000-642-02 RELATED PROGRAMMING All programming functions associated with this feature are listed in the following table. Some functions must be programmed before the feature is operational and other functions are optional. The optional functions can affect how the feature operates. S ERVICE CONDITIONS !The headset enable/disable one-touch/feature access key must be used to switch from on-hook to off-hook. Function NumberFunction Name Required (Y)es or (N)o 218 Headset Connection Y
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Features & Specifications, Holdfree TransferP-5, Page 127A6-506000-642-02 Xen AlphaRelease 1.0 H-5Holdfree Transfer FEATURE DESCRIPTION Holdfree Transfers allows users to answer a transferred call without using the hold key. The system can be programmed to answer the calls by pressing a line key. S TATION APPLICATION This feature is available for all Multiline telephones. O PERATION PROCEDURE 1. Lift the handset or press N on the telephone where the call is received. 2. Press V. This is line key on the telephone where the call is received. 3. The user at the telephone where the call was initially received hangs up. R ELATED PROGRAMMING All programming functions associated with this feature are listed in the following table. Some functions must be programmed before the feature is operational and other functions are optional. The optional functions can affect how the feature operates. S ERVICE CONDITIONS !Holdfree transfer is enabled/disabled in system programming. !Trunk queuing using a line key is disabled if holdfree transfer is enabled. !When the user who receives the holdfree transfer presses V (external line key where the call is transferred) the extension number where call transferred from and trunk line number is displayed in the LCD of the user receiving the holdfree transfer (e.g., XX L * – XX = Extension Number and * = Trunk Line Number). !If the following conditions occur, the user is not able to pick up the call during a holdfree transfer, a message is displayed in the LCD indicating the telephone is in use (e.g., XX In Use – XX = Extension Number). • A telephone that is the transfer destination has picked up the external line and is waiting for the user who initially answered the call to hang up. • The external line is part of an add-on conference. Transferring a call: Function NumberFunction Name Required (Y)es or (N)o 002-8 Private Call Y
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Features & Specifications, Hold with Recall (Exclusive and Non-Exclusive)P-6, Page 129A6-506000-642-02 Xen AlphaRelease 1.0 H-6Hold with Recall (Exclusive and Non-Exclusive) FEATURE DESCRIPTION When a call is on hold for longer than the preprogrammed interval, the call recalls to the originating telephone. There are two types of held calls. Exclusive Hold is a held call that can be picked up only on the telephone where it was placed on hold. Non-Exclusive Hold is a held call that can be picked up from any telephone in the system that has access to the line where the call is holding. S TATION APPLICATION This feature is available for all Multiline telephones and Single Line telephones. O PERATION PROCEDURE 1. If placing a call on Exclusive Hold, press M. 2. If placing a call on Non-Exclusive Hold, press O then M. 1. Press V (flashing line key). 1. Momentarily press the hookswitch to place the call on hold. 1. Momentarily press the hookswitch to retrieve the call from hold. R ELATED PROGRAMMING All programming functions associated with this feature are listed in the following table. Some functions must be programmed before the feature is operational and other functions are optional. The optional functions can affect how the feature operates. Putting a call on Exclusive or Non-Exclusive Hold: Retrieving a call from exclusive or non-exclusive hold: Placing a Single Line telephone call on non-exclusive hold: Retrieving a Single Line telephone call from non-exclusive hold: Function NumberFunction Name Required (Y)es or (N)o 002-1 Music Source for Music on Hold N 003 Hold Warning Tone Timer Y 004 Exclusive Hold Warning Tone Timer Y 012 Music on Hold Melody N
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Page 130, P-6Features & Specifications, Hold with Recall (Exclusive and Non-Exclusive)A6-506000-642-02 SERVICE CONDITIONS !After an external line (exclusive or non-exclusive) is placed on hold, a recall tone is generated to the telephone that placed the call after a preprogrammed interval has expired. !The non-exclusive hold recall start timer and exclusive hold recall start timer can be set independently or each other. !When a hold recall tone is sent to a Multiline telephone and a call is holding, the trunk number associated with the line key is displayed in the telephone LCD. !Telephones that are part of the same tenant group can pick up calls on hold. !The LED of the line key that is placed on hold flashes green indicating the I-Hold condition. The line key LEDs on other telephones flash red indicating the call is on hold. !If a telephone is busy, a recall cannot be answered. !If the telephone is not idle when the hold recall timer expires, the hold recall tone is suppressed until the telephone becomes idle. !After a call is placed on hold, the telephone can seize another external outside line to make a call or can answer other incoming calls. !Only the telephone used to place a call on exclusive hold can pick up that call. !Outside line key LEDs of telephones that are members of another tenant do not flash when a call is placed on hold. !When a call is placed on hold Non-Exclusive, privacy is released. !When a Single Line telephone is used to place a call on hold (by pressing the Flash Key), the handset should remain off of the cradle. If the handset is placed back on the cradle, a recall tone is immediately generated. !The hold recall timer is specified in system programming using Function “003 – Hold Warning Tone Timer” (default – 1 minute). If “No Limit” is specified for the hold recall timer, a hold recall tone is not generated.
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Features & Specifications, Howler Tone ServiceP-7, Page 131A6-506000-642-02 Xen AlphaRelease 1.0 H-7Howler Tone Service FEATURE DESCRIPTION Howler tone is provided if a telephone remains off-hook after a call has been completed or if the user goes off-hook and fails to dial before the preprogrammed time interval expires. S TATION APPLICATION This feature is available for all Multiline telephones and Single Line telephones. O PERATION PROCEDURE S ERVICE CONDITIONS !Dialtone is sent for 15 seconds before a busy tone is heard. After an additional 20 seconds, a howler tone is heard signaling an off-hook condition. Not applicable.
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Features & Specifications, Icon DisplayI - 1, Page 133A6-506000-642-02 Xen AlphaRelease 1.0 I-1Icon Display FEATURE DESCRIPTION Some icons are displayed in the LCD of the telephone to indicate certain conditions. For example, a clock is displayed to indicate an alarm has been set. S TATION APPLICATION This feature is available only for DTB-type telephones. O PERATION PROCEDURE S ERVICE CONDITIONS !The operations that are available for icon display include: •Night Mode • Call Forward – All Calls • Clock/Calendar Display (Month) •Timed Alarm set Not applicable.
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