NEC Xen Alpha Features And Specifications Manual

							Features & Specifications, Call Forward – Busy/No AnswerC-4, Page 45A6-506000-642-02
!Multiple one-touch keys can be assigned with different Call Forward destinations. When
a one-touch key is pressed to enable the feature, any previous call destination setting is
canceled. For example, if the user presses a one-touch key where extension 14 is the
Call Forward destination and extension 12 is the previous setting, then the setting for
extension 12 is canceled. The associated LED for the one-touch key used to set
extension 12 as the destination goes off and the associated LED for the one-touch key
used to set extension 14 as the destination lights red.
!If a one-touch key is assigned to a non-existent extension number and the key is
pressed, the busy/no-answer settings are preserved but none of the LEDs change. An
error is displayed in the telephone LCD.
!Call forward Busy/No Answer setting do not follow chained forwarding.
!Only the extension used to set/reset the Call Forward Busy/No Answer setting can be
used to change that setting.
!Voice announced calls will not follow the Call Forward Busy/No Answer settings.  
						

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							Features & Specifications Manual, Call Forward – ExternalC-5, Page 47A6-506000-642-02
Xen AlphaRelease 1.0
C-5Call Forward – External
FEATURE
DESCRIPTION
The Call Forward External (CFE) feature allows all incoming DID, DIT, AA and CO Ring
Transferred calls to be automatically forwarded to an external destination. CFE is an extension
of existing Call Forward All and Busy/No Answer functions, where entry of a trunk access code
rather than an extension number triggers CFE setting.
STATION
APPLICATION
All stations.
OPERATING
PROCEDURES
1. To off-hook and receive ICM dial tone.
2. Dial the desired Call Forward Access Code:
CF-All 66
CF-B/NA 67
3. Dial the Trunk Access code.
4. Dial the destination telephone number.
5. Go on-hook.
1. Go off-hook and receive ICM dial tone.
2. Dial the desired Call Forward Access Code:
CF-All 66
CF-B/NA 67
3. Dial  
K K.
4. Go on-hook.
To set CFE:
To cancel CFE: 
						

							Page 48, C-5Features & Specifications, Call Forward – ExternalA6-506000-642-02
SERVICE
CONDITIONS
!Call Forward External can be allowed/denied on a per station basis(P229).
!Call Forward External can be allowed/denied on a per trunk basis (P150).
!CFE will operate for DID, DIT and CO Ring Transferred calls. Incoming trunk calls not
received as a DID call must be changed to DIT before CFE will operate.
!Line Reversal must be enabled for all trunks being used for CFE (P112), including ISDN
trunks.
!Using ‘0’ as a trunk access code will cause CFE to choose a free trunk from those
specified in P150. The highest available trunk number will be selected. A specific trunk
‘X’ may be selected using access code 63X, where X=1 
→ 6.
!The trunk seized by CFE to establish the outgoing call must be an ISDN trunk or an
analogue COI trunk with Line Reversal on Answer assigned by the service provider.
!A One-Touch key or DSS key can be programmed with the CFE feature. The LED
associated with this key will remain lit solid red until CFE is cancelled. If multiple CFE
keys are programmed with different destinations, only the key used to set the current
CFE setting will be lit.
!An ERROR will result in the following cases when a station attempts to set CFE. These
conditions will also be checked before a CFE operation takes place, and the CFE will not
take place if any condition below is met:
• CFE is not allowed for that station
• CFE is not allowed for the specified trunk
• the trunk access code entered is not a valid code
• a TRF card is not installed and the specified trunk or trunk group does not include an
ISDN trunk
• a TRF card is not installed and there are no ISDN trunks installed in the system
• the analogue trunk or trunk group specified does not include a trunk assigned with Busy
Tone Detection or Line Reversal Detection
• the station is restricted from making outgoing calls
• the specified trunk is restricted from outgoing calls
• the destination number entered is restricted from that station
!In addition to the conditions noted in the previous point, the Call Forward external will
not proceed if;
• a trunk cannot be seized by the CFE facility because it is busy
• the telephone number for the outgoing call is busy
• an analogue COOI trunk is involved and the TRF channel is busy
!If for whatever reason the CFE operation fails, the extension receiving the call will
instead ring as though the CFE were not set. The CFE operation will not be
attempted again.
!When CFE is set on MLT, “EXT FWD SET” will be continuously displayed on its LCD
and a special internal dial tone produced when that station goes off-hook.
!When CFE is set on an SLT, a special internal dial tone is produced when that station
goes off-hook. There is no visual indication of this setting.
!The internal dial tone produced when CFE is set shall be the “Service Set Tone”, a
800Hz continuous tone.
!The KTS only answers the incoming call when the diversion is successfully connected
to the external party using the CFE feature. 
						

							Features & Specifications, Call Forward – ExternalC-5, Page 49A6-506000-642-02
!The line on which the incoming call arrives is released when the line used for the
outgoing call is released.
!Call Forward and Call Forward External can both be set at a station. When both are set,
DID, DIT and CO Ring Transferred calls will follow CFE, and ICM calls will follow the CF
Internal setting.
!When cancelling a Call Forward setting, dialling the code will first cancel a CFE setting.
If Call Forward is also set, repeat the Call Forward code if desired.
!A maximum of three CFE calls can be established in the system at one time, with the
following calls:
• COI1 to COI2
• ISDN to ISDN
• ISDN to ISDN (??)
!An SMDR report will be produced for the outgoing call of a Call Forward External
operation.
!The TRF-B13 ETU will detect busy tone sent from an analogue trunk party to a CFE call.
This will cause the CFE call to be disconnected and all trunks of the CFE released.
!The CFE feature takes precedence over any other Call Forward setting.
!During the CFE process, the incoming caller will continue to hear ring tone and the trunk
on the KTS will continue to receive ring until the diversion has been successfully
completed. However during this time no ring indication shall be provided to the KTS
extension, other than a flashing red Line Key for the incoming call and a solid red Line
Key for the outgoing call. The Line Key of the incoming call shall change to solid red once
the CFE has been successful.
!A call connected externally using the CFE feature cannot be entered into by any party
(e.g. using Barge-In). Both the incoming and outgoing Line Key LEDs will remain solid
red on all stations until the trunk has been disconnected and both lines are released by
the KTS.
!An Automatic Disconnect Timer specifies the maximum time a CFE call will remain in
place before being forcibly disconnected. A tone of 800 Hz for 2 seconds will be heard
by both parties 30 seconds before the trunks are released by the system.
!Installation of the TRF-B13 ETU (Trunk Transfer card) will be required if analogue COI
trunks are involved in the CFE process, either as an incoming or outgoing trunk. If only
ISDN trunks are involved in the CFE process, the TRF card is not required. If a TRF card
is not installed, an incoming call on an analogue trunk will not follow the CFE setting, and
an analogue trunk will not be selected as the outgoing trunk. 
						

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							Features & Specifications Manual, Caller IdentificationC-6, Page 51A6-506000-642-02
Xen AlphaRelease 1.0
C-6Caller Identification
FEATURE
APPLICATION
The Caller Identification (Caller ID) feature allows the user to see the calling party’s name
and phone number in their telephone display.
A CID-B13 Unit is required to provide caller identification on analogue trunks. Three CID
units are required to provide caller identification for all six of these trunks.
Caller ID is available as standard on BRI ISDN trunks.
S
TATION
APPLICATION
This feature is available for display Multiline telephones.
O
PERATION
PROCEDURE
 
S
ERVICE
CONDITIONS
!Caller ID uses information sent from the central office and displays the information
(name and/or number) in the telephone LCD. If Caller ID information is not provided, the
system displays the number assigned in system programming to the trunk line.
!The Caller ID information sent from the exchange usually includes the caller’s telephone
number only, no associated name. For a name to be displayed, the caller’s number and
name must be programmed into a System Speed Dial entry. When a call is received the
number sent is checked against those programmed into System Speed Dial locations
and if there is a match, the associated name will also be displayed.
!When displayed, the caller’s number is shown on the top row of the display and the their
name on the second row of the display. Both the name and number are proceeded by
the trunk line number where the call rings into. 
Display Example: 
!If the call is an internal call, Caller ID information is not provided from the central office,
the system searches the system speed dialling entries and if the number and associated
name is stored in system data, that information is displayed in the telephone LCD. 
!There is no system limitation to the number of telephones that can display Caller
ID information.
!When multiple external calls ring into the system, Caller ID information is stored for each
of the incoming calls. Caller ID information is displayed in the order that the calls are
detected (i.e., the first incoming trunk call is detected and the information is displayed
until the call is answered; as additional calls are answered, the stored Caller ID
information is displayed until answered). 
Not applicable.
01/92621111
NEC Australia 
						

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							Features & Specifications Manual, Caller ID ScrollingC-7, Page 53A6-506000-642-02
Xen AlphaRelease 1.0
C-7Caller ID Scrolling
FEATURE
DESCRIPTION
When caller identification information is provided, the user can browse through the list of the
last 20 numbers by pressing 
P and R. The user can dial the displayed Caller ID number
by pressing  
N or by lifting the handset. 
S
TATION
APPLICATION
This feature is available for all Multiline telephones equipped with a display.
O
PERATION
PROCEDURE
1. While the telephone is idle, press  P.
2. Press  R to display the most recent Caller ID information. The date and time that the
call was received and the caller’s number are displayed.
3. To scroll through the list of Caller ID information, continue to press  
R .
Note:When the end of the list is reached, the first Caller ID is displayed when R
is pressed. 
1. While the Caller ID information is displayed, press V(external line key), lift the handset ,
or press  
N.
SERVICE
CONDITIONS
General
!If no Caller ID information exists, the telephone remains idle when 
P and R
are pressed.
!If 
V(external line key) is pressed while scrolling through the Caller ID information, the
displayed number is dialled.
!When the call is received, both the name and number are displayed (if provided). When
scrolling only the number is displayed.
Confirming Caller ID information:
Placing a call using the displayed Caller ID information: 
						

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