NEC Xen Alpha Features And Specifications Manual

							Features & Specifications Manual, Busy Lamp Field – Multiline TelephonesB-6, Page 35A6-506000-642-02
Xen AlphaRelease 1.0
B-6Busy Lamp Field – Multiline 
Telephones
FEATURE
DESCRIPTION
The Busy Lamp Field (BLF) is an LED on the Multiline telephone which is used to indicate
the telephone status (idle, in-use, do-not-disturb mode, etc.).
S
TATION
APPLICATION
This feature is available for all Multiline telephones.
O
PERATION
PROCEDURE
 
S
ERVICE
CONDITIONS
!Busy Lamp Field indication is provided for the following conditions:  
!If a line key is not assigned as a trunk line, it can be assigned as a Busy Lamp Field.
These lines must be assigned as “Not Connected” in System Programming.
Not applicable.
Busy Lamp Field  Condition
Slow Red FlashDo Not Disturb Set
Telephone in programming mode
Feature Key assignment in 
progress
Scrolling in progress
Fast Red FlashCall Forward – All Calls Set
Call Forward – Busy/No Answer 
Set
Solid RedTelephone is busy
OffTelephone is idle 
						

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Page 36, B-6Features & SpecificationsA6-506000-642-02 
						

							Features & Specifications Manual, Callback RequestC-1, Page 37A6-506000-642-02
Xen AlphaRelease 1.0
C-1Callback Request
FEATURE
DESCRIPTION
This feature is used to leave notification at the called party’s telephone that you have called. 
This feature is available for all Multiline telephones (sending and answering Callback
request) and single line telephones (sending Callback request only). 
S
TATION
APPLICATION
The single line telephone must be set for Dual Tone Multifrequency mode (touch tone) for
this feature to be used.
O
PERATION
PROCEDURE
 
1. When calling and receiving a busy tone, press  K. 
Note:When Callback request is set, the O flashes on the calling party’s telephone
and the telephone display (for those telephones equipped with an LCD) at the
called party’s telephone indicates the calling party’s extension number.
 
1. Lift the handset or press  N.
2. Press  L.
 
1. If the called party does not respond to the Callback, call again. 
 
1. Press  O. 
2. Dial  H H.
3. Press  
O.
Note:When this procedure is performed, do not disturb and all Call Forward settings
are also cleared. 
When cancelling Callback request from an attendant position, all Callback
requests are cleared system-wide. 
Setting a Callback request.
Returning a Callback request:
Cancelling a Callback request from a Multiline telephone:
Cancelling a Callback request from an attendant position: 
						

							Page 38, C-1Features & Specifications, Callback RequestA6-506000-642-02
SERVICE
CONDITIONS
!A telephone user can set Callback requests to more than one telephone. Callback
requests can be sent to other telephone users regardless of the tenant group to which
they belong.
!A telephone that is not equipped with an LCD answers a Callback in the same way users
of telephones equipped with an LCD.
!A maximum of three Callback requests can be set to an individual telephone.
!Single line telephone users can set Callback requests. Single line telephone users
cannot receive Callback requests.
!A Callback request can be set to a telephone that has do not disturb set.
!If a power outage occurs, all Callback requests are canceled. 
						

							Features & Specifications Manual, Call Elapsed TimerC-2, Page 39A6-506000-642-02
Xen AlphaRelease 1.0
C-2Call Elapsed Timer
FEATURE
DESCRIPTION
This timer appears in the LCD (liquid crystal display) on the Multiline telephone. The timer
keeps track of the amount to time that has elapsed since the call was answered. When the
user hangs up, the timer disappears from the LCD.
S
TATION
APPLICATION
This feature is available for all Multiline telephones.
O
PERATION
PROCEDURE
 
S
ERVICE
CONDITIONS
!The call elapsed timer disappears from the LCD when a call is placed on hold (exclusive
and non-exclusive). While the call is on hold, the timer continues counting and is
redisplayed when the call is removed from hold, when the call is transferred and
answered, or when the call is transferred and recalls to the telephone that originated
the transfer.
!The elapsed call time is maintained separately for each external line. When more than
one external line is placed on hold, the timer is redisplayed for each call as it is removed
from hold.
!During an add-on conference, which includes at least one external line, the elapsed call
time of the last external line that is seized is displayed in the LCD.
!The call elapsed timer is not displayed while a call transfer or tone override is received
or when dialling is performed during a call using an external line. The call elapsed timer
redisplays five seconds after the last digit is dialled.
!During an add-on conference that contains one external line and two internal lines, the
elapsed conference time is displayed on the LCD of all the Multiline telephones involved
in the conference.
!The maximum time that can be indicated is 59 minutes and 59 seconds. After 59 minutes
and 59 seconds is reached, the timer resets to 00 minutes and 00 seconds.
!The call timer begins counting 10 seconds after seizing an analogue trunk and dialling
the first digit.
!Where Line Reversal on Answer is available on an analogue trunk and that trunk is
enabled in function number 112, the call timer will begin counting the moment the outside
party answers the call.
!The call timer will begin counting immediately the outside party answers the call when
using an ISDN trunk.
Not applicable. 
						

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Page 40, C-2Features & SpecificationsA6-506000-642-02 
						

							Features & Specifications Manual, Call Forward – All CallsC-3, Page 41A6-506000-642-02
Xen AlphaRelease 1.0
C-3Call Forward – All Calls
FEATURE
DESCRIPTION
This feature is used to forward calls received at one telephone to another telephone. This
feature can also be set or cancelled from the telephone where the calls will be forwarded.
Forwarding can be cancelled for the entire system using a telephone assigned as an
attendant position.
This feature only applies to internal calls (DID, DIT, ICM and CO Ring Transferred).
S
TATION
APPLICATION
All stations.
O
PERATION
PROCEDURE
 
1. Press  O.
2. Dial  F F(access code).
3. Dial the extension number or telephone number where calls will be forwarded.
4. Press  
O.
 
1. Press  O.
2. Dial  K K.
3. Dial  
K K.
4. Press  
O.
 
1. Press  O.
2. Dial   H.
3. Press  
O.
 
1. Press  O.
2. Dial F D.
3. Press  
O.
Setting Call Forward:
Cancelling an individual Call Forward setting:
Cancelling Call Forward system-wide from an attendant (normally extension 10 or 11):
Cancelling Call Forward settings and DND at a station: 
						

							Page 42, C-3Features & Specifications, Call Forward – All CallsA6-506000-642-02
SERVICE
CONDITIONS
!All internal and transferred calls to the telephone follow the forwarding settings assigned
to that telephone.
!Any telephone in the system can be the Call Forward destination for any number of other
telephones.
!Call Forward – All Calls can be directed to any other telephone in the system even if the
telephone is the member of a different tenant group.
!Any telephone in the system can be set to forward all calls to a voice mail port. 
!Call Forward – All Calls settings can be individually reset for each telephone by clearing
the setting using  
OI I. 
!If two internal callers attempt to call one another and they have each other as their Call
Forward – All Calls destination, a busy tone is generated. 
!The Call Forward – All Calls setting takes precedence over the Call Forward – Busy/No
Answer setting when both are enabled.
!When Call Forward – All Calls is assigned to a One-Touch Key and that key is equipped
with an LED, the LED lights red when the Call Forward feature is enabled.
!If a telephone is programmed for Direct Inward Termination (DIT), allowing calls to
bypass the attendant and ring directly at a designated extension, Call Forwarding follows
assigned to that telephone.
!On DTB-Type telephones, “Call FWD” is displayed in the telephone LCD when the Call
Forward – All Calls is enabled.
!Only one Call Forward can be set to the same telephone at one time. The first Call
Forward must be canceled before setting another Call Forward. If multiple Call Forward
destinations are entered, only the last destination is valid; all other entries are canceled.
!Only the telephone that is used to originate Call Forward – All Calls can cancel the Call
Forward – All Calls setting.
!A maximum of two Call Forward destinations can be “chained.” For example, telephone
A is set to forward calls to telephone B and telephone B is set to forward calls to
telephone C. Telephone C attempts to forward to D. Telephone C will be the final forward
destination for both telephones; forwarding to D is not allowed.
!Call Forward – All Calls can be set to an internal and external destination
simultaneously. In such a case, DID, DIT and CO Ring Transferred calls will forward to
the external destination and ICM calls will forward tot he internal destination.
!A ring assigned trunk call will not follow a Call Forward setting. Only ICM, DID, DIT and
CO Ring Transferred calls will follow a Call Forward setting. 
						

							Features & Specifications Manual, Call Forward – Busy/No AnswerC-4, Page 43A6-506000-642-02
Xen AlphaRelease 1.0
C-4Call Forward – Busy/No 
Answer
FEATURE
DESCRIPTION
This feature is used to forward calls received at one Multiline telephone to another telephone
or to an Attendant Position. This feature can also be set or canceled from the telephone
where the calls will be forwarded. This feature only applies to internal calls (DID, DIT, ICM,
Co Ring Transferred).
S
TATION
APPLICATION
All stations.
O
PERATION
PROCEDURE
 
1. Press  O.
2. Dial  F G.
3. Dial the extension number of the telephone where calls will be forwarded.
4. Press  
O.
 
1. Press  O.
2. Dial  F G.
3. Dial  
K K.
4. Press  
O.
 
1. Press  O.
2. Dial  F H.
3. Press  
O.
 
1. Press  O.
2. Dial F D.
3. Press  
O.
Setting Call Forwarding:
Cancelling an individual Call Forward setting:
Cancelling Call Forward system-wide from an attendant (extension 10 or 11):
Cancelling Call Forward settings and DND at a station: 
						

							Page 44, C-4Features & Specifications, Call Forward – Busy/No AnswerA6-506000-642-02
RELATED
PROGRAMMING
All programming functions associated with this feature are listed in the following table. Some
functions must be programmed before the feature is operational and other functions are
optional. The optional functions can affect how the feature operates. 
S
ERVICE
CONDITIONS
!After receiving internal dialtone, a single line telephone can set Busy/No Answer by
dialling an access code ( 
F G ) and the destination extension number.
!All internal calls, Direct Inward Termination (DIT) calls, and ringing transfer calls directed
to the target extension are forward to the Call Forward destination.
!A telephone can be the destination of multiple Busy/No Answer settings (i.e., more than
one telephone in the system can have the same telephone as the Call Forward
destination). 
!An attendant (extension 10 or 11) can be used to reset the Call Forward – Busy/No
Answer setting system-wide. When resetting Do Not Disturb (DND) calls, Call Forward
– All Calls, Call Forward – Busy/No Answer, all calls are reset system-wide.
!Call Forward – Busy/No Answer settings can be individually reset for each Multiline
telephone by clearing the setting using  
O I I. 
!Call Forward – Busy/No Answer calls can be directed to telephones that are members
of a different tenant group.
!If two internal callers attempt to call one another and they have each other as their Call
Forward – Busy/No Answer destination, and one of the parties is busy, the call is placed
into call waiting status. 
!Call Forward – All Calls takes precedence over Call Forward – Busy/No Answer when
both features are enabled.
!Call Forward – Busy/No Answer can be set to an internal and an external destination
simultaneously. In such a case, DID, DIT and CO Ring Transferred calls will forward to
the external destination and ICM calls will forward to the internal destination.
!A ring assigned trunk call will not follow a Call Forward setting. Only ICM, DID, DIT and
CO Ring Transferred calls will follow a Call Forward setting.
!Programming Call Forward – Busy No/Answer to operate on a one-touch key simplifies
enabling the feature. By pressing the one-touch key while the telephone is in idle mode
enables the feature. The LED associated with the LED lights red when the feature
is enabled. 
!The one-touch key toggles to turn the busy no/answer feature on and off. When enabled
the LED lights red and when disabled the LED is not lighted.
Function 
NumberFunction Name
Required
(Y)es or
(N)o
008 Call Forward – Busy/No Answer Duration N