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NEC Xen Alpha Features And Specifications Manual

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    							Features & Specifications, I-Hold IndicationI - 2, Page 135A6-506000-642-02
    Xen AlphaRelease 1.0
    I-2I-Hold Indication
    FEATURE
    DESCRIPTION
    This feature provides easy identification of calls that a user has placed on hold. The system
    provides two colors to identify the holding calls. On the Multiline telephone where a call
    originates, the line key LED flashes green. One the other telephones in the system, the line
    key LED flashes red.
    S
    TATION
    APPLICAITON
    This feature is available for all Multiline telephones.
    O
    PERATION
    PROCEDURE
     
    R
    ELATED
    PROGRAMMING
    All programming functions associated with this feature are listed in the following table. Some
    functions must be programmed before the feature is operational and other functions are
    optional. The optional functions can affect how the feature operates. 
    S
    ERVICE
    CONDITIONS
    !The external line LED on telephones that are not members or the tenant will not flash to
    indicate I-Hold.
    !The external line key LED on the transferring telephone remains lighted when a call is
    transferred to a telephone that is not a member of the transferring telephone’s tenant.
    !If an external call is transferred to a telephone that is in a different tenant group and that
    telephone picks up the call and places the call on hold, the line key LED on the telephone
    that originated the transfer goes off (i.e., the originating telephone no longer has call
    appearance for that call).
    !When a call is placed on exclusive hold, the LED indication for other telephone is solid
    red (indicating the telephone busy). 
    Not applicable.
    Function 
    NumberFunction Name
    Required
    (Y)es or
    (N)o
    003 Hold Warning Tone Timer N
    004 Exclusive Hold Warning Tone Timer N
    101 → 106Telephone Number Display for Trunk Lines 1 → 6N
    401 → 402 Trunk Line Assignment for Tenants 1 → 2N
    403 Tenant to Telephone Assignment N 
    						
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    Page 136, I - 2Features & SpecificationsA6-506000-642-02 
    						
    							Features & Specifications, Incoming Call IdentificationI - 3, Page 137A6-506000-642-02
    Xen AlphaRelease 1.0
    I-3Incoming Call Identification
    FEATURE
    DESCRIPTION
    This features provides identification of incoming calls.. If the call is from an internal or
    external user, the call is identified by showing the caller’s name and extension/external line
    number in the telephone display.
    S
    TATION
    APPLICATION
    This feature is available for all Multiline telephones that are equipped with an LCD.
    O
    PERATION
    PROCEDURE
     
    1. Press  
    O.
    2. Dial  
    H D.
    3. Dial the extension number.
    4. Enter the name to be associated with the extension. (Refer to Character Registration,
    Page 65 for instructions for entering names.)
    5. Press  
    O.
     
    1. Press  
    O.
    2. Dial  
    H D.
    3. Dial the extension number.
    4. Press  
    O.
    1. Press  
    O.
    2. Dial  
    H E.
    3. Dial the external line number.
    4. Enter the name to be associated with the telephone number. (Refer to Character
    Registration, Page 65 for instructions for entering names.)
    5. Press  
    O.
    Entering an internal extension name:
    Deleting an internal extension name:
    Entering an external line name: 
    						
    							Page 138, I - 3 Features & Specifications, Incoming Call IdentificationA6-506000-642-02
     
    1. Press  
    O.
    2. Dial  
    H E.
    3. Dial the external line number.
    4. Press  
    O.
    R
    ELATED
    PROGRAMMING
    All programming functions associated with this feature are listed in the following table. Some
    functions must be programmed before the feature is operational and other functions are
    optional. The optional functions can affect how the feature operates. 
    S
    ERVICE
    CONDITIONS
    !The name can be displayed on the telephone LCD during the idle condition. 
    !The telephone display shows incoming call identification information as follows:
    10 #
     [11] Bob
    In this example, extension 10 is calling extension 11.
    !Before a telephone name can be displayed it must be programmed into the system by
    the user. The name can be a maximum of six alphanumeric characters. 
    !The name display takes precedence over the transferred call indication during a
    transferred call. The name disappears from the display when the transferred call
    is answered.
    !The name display for an automatic transferred call takes precedence over the
    transferred call indication when the transferred call is completed. The call time is
    reached five seconds after the call is answered and the name disappears. 
    !During a conference call, only the extension number is displayed even if the name has
    been programmed into the system.
    !A maximum of three extension numbers can be displayed during a conference add-on.
    If an extension is placed on hold during an conference add-on, the holding party’s
    display changes from [XX] to  on the LCD of the held party (XX =
    Extension Number).
    Deleting an external line name:
    Function 
    NumberFunction Name
    Required
    (Y)es or
    (N)o
    101 → 106 Telephone Number Display for Trunk Lines 1 → 6N
    206 Extension Number Assignment N
    401 → 402 Trunk Line Assignment for Tenants 1 → 2N 
    						
    							Features & Specifications, Internal RecallI - 4, Page 139A6-506000-642-02
    Xen AlphaRelease 1.0
    I-4Internal Recall
    FEATURE
    DESCRIPTION
    When hearing a busy tone or error tone, users can capture dialtone for internal calls by
    pressing a specified key on Multiline telephones or by pressing hookswitch on Single
    Line telephones.
    S
    TATION
    APPLICATION
    This feature is available for all Multiline telephones and Single Line telephones.
    O
    PERATION
    PROCEDURE
     
    After hearing a busy or error tone, press 
    Q (DTB-type), S(DTU-type), or hookswitch
    (Single Line telephone). Internal dialtone is provided. 
    R
    ELATED
    PROGRAMMING
    All programming functions associated with this feature are listed in the following table. Some
    functions must be programmed before the feature is operational and other functions are
    optional. The optional functions can affect how the feature operates. 
    S
    ERVICE
    CONDITIONS
    !Internal recall is enabled in the following situations:
    • System is waiting for the second digit of an access code to be dialed.
    • Busy signal is received when placing an external call.
    !If a Single Line telephone has been programmed to seize an external line when going
    off-hook, the user must perform a hookflash to access internal dialtone.
    Capturing dialtone:
    Function 
    NumberFunction Name
    Required
    (Y)es or
    (N)o
    001-9 Single Line Telephone Hookflash Assignment N 
    						
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    Page 140, I - 4Features & SpecificationsA6-506000-642-02 
    						
    							Features & Specifications, Internal Voice/Tone SignalingI - 5, Page 141A6-506000-642-02
    Xen AlphaRelease 1.0
    I-5Internal Voice/Tone Signaling
    FEATURE
    DESCRIPTION
    In system programming, internal calls can be assigned to signal an incoming call by either
    ringing or voice announcement. The caller can override the system setting for individual
    calls by dialling  
    A(access code). 
    S
    TATION
    APPLICATION
    This feature is available for all Multiline telephones.
    O
    PERATION
    PROCEDURE
     
    1. Lift the handset.
    2. When you hear internal dialtone, dial the desired extension number.
    3. When you hear the tone, voice announce the call or dial  
    A to provide ringing. 
    4. The called party can reply handsfree if the call is voice announced. If the call provides
    ringing, the called party answers by lifting the handset or by pressing  
    N.
     
    1. Lift the handset.
    2. When you hear internal dialtone, dial the desired extension number.
    3. The called party’s telephone rings. If you wish to voice announce the call, dial  
    A.
    4. The called party can reply handsfree if the call is voice announced. If the call provides
    ringing, the called party answers by lifting the handset or by pressing  
    N.
    R
    ELATED
    PROGRAMMING
    All programming functions associated with this feature are listed in the following table. Some
    functions must be programmed before the feature is operational and other functions are
    optional. The optional functions can affect how the feature operates. 
    Making a call when the system is programmed for voice/tone signaling:
    Making a call when the system is programmed for tone/voice signaling:
    Function 
    NumberFunction Name
    Required
    (Y)es or
    (N)o
    001-1 Internal Call Notification Y 
    						
    							Page 142, I - 5 Features & Specifications, Internal Voice/Tone SignalingA6-506000-642-02
    SERVICE
    CONDITIONS
    !Users can toggle between voice/tone by dialling  Awhile a call is in progress.
    !A Single Line telephone can be used to make voice announcements to Multiline
    telephone users.
    !A one-touch key can be programmed to switch between voice and tone. A one-touch key
    can be programmed to dial the desired extension number and the access code ( 
    A).
    !Voice or tone signaling is assigned system-wide using system programming.
    !Voice announcement is the system default setting.
    !The telephone microphone must be activated for handsfree answer when telephone
    receives a voice announced call.
    !Users cannot voice announce to Single Line telephones.
    !Switching between voice announcement and tone signaling is disabled when calling a
    Single Line telephone.
    !Tone override is disabled during an incoming voice call.
    !The call can only be switched between voice/tone using the Multiline telephone
    originating the call. 
    						
    							Features & Specifications, Internal Zone PagingI - 6, Page 143A6-506000-642-02
    Xen AlphaRelease 1.0
    I-6Internal Zone Paging
    FEATURE
    DESCRIPTION
    Paging is the ability for a key telephone system to broadcast a voice message to a number
    of Terminals connected to it. In addition to “All Call Page” and “All Internal Page”, the system
    can be split into two zones; Zone A and zone B and members within a zone can be paged
    without the other. Terminals can be assigned to zone A and/or zone B or not assigned to any
    zone.
    S
    TATION
    APPLICATION
    All stations can initiate an internal page. Only MLT stations are able to receive an internal
    page.
    O
    PERATION
    PROCEDURE
    1. Go off-hook and receive ICM dial tone.
    2. Dial the desired Access Code:-
    All Internal 70
    Zone A 71
    Zone B 72
    All Int/Ext 77
    3. Announce the page.
    4. Go on-hook.
    1. Go off-hook and receive ICM dial tone.
    2. Dial Access Code 74.
    3. Speak with the originating station.
    4. Go on-hook.
    R
    ELATED
    PROGRAMMING
     
    To originate an internal zone page from any station:
    To answer an internal zone page (Meet-Me):
    Function 
    NumberFunction Name
    Required
    (Y)es or
    (N)o
    227 Telephone to Paging Zone A N
    228 Telephone to Paging Zone B N
    002-3 System settings (2) – Internal All Call Page Receive N
    217 Internal Paging Tone N 
    						
    							Page 144, I - 6 Features & Specifications, Internal Zone PagingA6-506000-642-02
    SERVICE
    CONDITIONS
    Internal Zone Paging
    !There are two zones, A and B. The terminals in these zones are assigned by
    programming. A terminal can be in zone A and/or zone B, or not in any zone (can be
    reached by all internal page).
    !A page can be simultaneously made to zone A and B.
    !A busy condition occurs if:
    • a  page to that zone has already been originated by another station
    • an All Call Page has already been originated by another station
    • there are no idle stations in the zone
    Internal Paging, General
    !This section applies also to all types of internal paging.
    !Internal paging must be originated from internal dial tone
    !The access codes can be stored under an unused line key for One-Touch operation.
    !Terminals can be barred from receiving an All Call Page in program.
    !Terminals receiving a page can answer the page by entering Code 74 after going off-
    hook and receiving ICM dial tone.
    !MLT users will not receive an internal page when already engaged on a call. They will
    however, receive the page in progress when they become idle.
    !An incoming trunk call will ring at a reduced volume while an internal page is in progress
    on a DTU-Type telephone. Other MLT telephones will receive visual indication of the
    incoming call, but will not receive an audible tone.
    !
    An internal page will not be heard by any MLT who is receiving a DID, DIT or ICM call.
    !Single Line Telephone users cannot receive an internal page, but can originate an
    internal page or answer an internal page user Meet-Me.
    !An internal page automatically times out after 90 seconds.
    !A busy condition is generated upon entering an All Call Page access code if:-
    • an All Call Page has already been originated by another station
    • there are no idle stations
    !All call Paging from a 2W or SLT is supported.
    !A tone burst is generated as a warning tone whenever a page is initiated (by default).
    This tone can be disabled in system programming. 
    						
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