NEC Xen Alpha Features And Specifications Manual
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FEATURES AND SPECIFICATIONS M ANUAL Xen Alpha™ Xen Alpha™Xen Alpha™ Xen Alpha™ NEC Australia Pty Ltd A6-506000-642-02 Release 1.0 February 2000
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Installation Manual • • • Preface & Disclaimer Page iii A6-506000-642-02 Xen AlphaRelease 1.0 NEC shall not be liable for any direct, indirect, consequential or incidental damages about the use of this equipment, manual or any related materials. The information in this technical manual is advisory in nature and is subject to change. NEC may make improvements and changes in the products described in this manual without notice. Changes will be periodically made to the information in the new editions. Efforts have been made to ensure that the contents of this manual are correct. Should you find any error, NEC welcomes your comments to improve our communications, please contact NEC on 1800 036 136. Contents of this manual are subject to change without prior notice at the discretion of NEC Australia Pty Ltd. This document has been prepared for the use of employees and customers of NEC Australia Pty Ltd and may not be reproduced without the prior, written approval of NEC Australia Pty Ltd. Copyright 1999 NEC Australia Pty Ltd 635 Ferntree Gully Road Glen Waverley Vic 3150 Integrated Communication Products Group Disclaimer
This page is intentionally blank. Page ivPreface & Disclaimer • • • Installation Manual A6-506000-642-02
Features and Specifications ManualPage v
A6-506000-642-02
Xen AlphaRelease 1.0
Table of Contents
Introduction
Xen System Features Introduction . . . . . A0-1
A
AA A
All Call Page. . . . . . . . . . . . . . . . . . . . . . . A1-3
Ancillary Device Connection . . . . . . . . . . A2-5
Answer Hold . . . . . . . . . . . . . . . . . . . . . . . A3-7
Answer Key . . . . . . . . . . . . . . . . . . . . . . . A4-9
Attendant Positions . . . . . . . . . . . . . . . . A5-11
Automatic Callback . . . . . . . . . . . . . . . . A6-13
Automatic Day/Night Mode Switching . . A7-15
Automatic Hold . . . . . . . . . . . . . . . . . . . . A8-17
Automatic Pause – Behind PBX. . . . . . . A9-19
Automatic Redial . . . . . . . . . . . . . . . . . A10-21
Automatic Release . . . . . . . . . . . . . . . . A11-23
B
BB B
Background Music – External Speakers B1-25
Background Music – Multiline
Telephone Speakers . . . . . . . . . . . . . B2-27
Barge-In (Interrupting an External Call) . B3-29
Battery Backup – System Memory . . . . . B4-31
Battery Backup – System Power . . . . . . B5-33
Busy Lamp Field – Multiline Telephones B6-35
C
CC C
Callback Request . . . . . . . . . . . . . . . . . . C1-37
Call Elapsed Timer . . . . . . . . . . . . . . . . . C2-29
Call Forward – All Calls . . . . . . . . . . . . . C3-41
Call Forward – Busy/No Answer . . . . . . C4-43
Call Forward – External . . . . . . . . . . . . . C5-47
Caller Identification. . . . . . . . . . . . . . . . . C6-51
Caller ID Scrolling . . . . . . . . . . . . . . . . . C7-53
Call Pickup Group . . . . . . . . . . . . . . . . . C8-55
Call Restriction . . . . . . . . . . . . . . . . . . . . C9-57
Call Restriction Override using System
Speed Dial . . . . . . . . . . . . . . . . . . . . C10-59
Call Transfer. . . . . . . . . . . . . . . . . . . . . C11-61
Call Waiting Indication . . . . . . . . . . . . . C12-63
Character Registration . . . . . . . . . . . . . C13-65Clock/Calendar Display . . . . . . . . . . . . C14-69
Confirmation Dial . . . . . . . . . . . . . . . . . C15-71
Conference Add-On . . . . . . . . . . . . . . C16-73
Consecutive Speed Dial . . . . . . . . . . . C17-77
D
DD D
Delayed Ringing . . . . . . . . . . . . . . . . . . D1-79
Direct Inward Termination . . . . . . . . . . . D2-81
Direct Paging Access . . . . . . . . . . . . . . D3-83
Direct Station Selection . . . . . . . . . . . . . D4-85
Distinctive Ringing . . . . . . . . . . . . . . . . . D5-87
Door Lock Release . . . . . . . . . . . . . . . . D6-89
Door/Monitor Telephone . . . . . . . . . . . . D7-91
Do Not Disturb (DND) . . . . . . . . . . . . . . D8-93
DP to DTMF Switching . . . . . . . . . . . . . D9-95
E
EE E
Extension Hunting . . . . . . . . . . . . . . . . . E1-97
Extension Name Assignment . . . . . . . . E2-99
External Paging (Meet-Me) . . . . . . . . . E3-101
External Ringer . . . . . . . . . . . . . . . . . . E4-103
F
FF F
Flash Key . . . . . . . . . . . . . . . . . . . . . . .F1-105
Flexible Line Key . . . . . . . . . . . . . . . . . .F2-107
Flexible Numbering Plan . . . . . . . . . . . .F3-109
Flexible Ringing Assignment . . . . . . . . .F4-111
Flexible Timeout . . . . . . . . . . . . . . . . . .F5-113
Full Handsfree Operation . . . . . . . . . . .F6-117
H
HH H
Handset Microphone Control. . . . . . . . H1-119
Handsfree Answerback . . . . . . . . . . . . H2-121
Handsfree Dialling and Monitoring . . . H3-123
Headset Connection . . . . . . . . . . . . . . H4-125
Holdfree Transfer . . . . . . . . . . . . . . . . H5-127
Hold with Recall (Exclusive and
Non-Exclusive) . . . . . . . . . . . . . . . . H6-129
Howler Tone Service . . . . . . . . . . . . . . H7-131
Page viFeatures and Specifications Manual
A6-506000-642-02
I
II I
Icon Display . . . . . . . . . . . . . . . . . . . . . . I1-133
I-Hold Indication . . . . . . . . . . . . . . . . . . . I2-135
Incoming Call Identification . . . . . . . . . . I3-137
Internal Recall . . . . . . . . . . . . . . . . . . . . I4-139
Internal Voice/Tone Signaling . . . . . . . . I5-141
Internal Zone Paging . . . . . . . . . . . . . . . I6-143
ISDN Basic Rate Interface . . . . . . . . . . . I7-145
ISDN Malicious Call Trace . . . . . . . . . . . I8-147
I-Use Indication . . . . . . . . . . . . . . . . . . . I9-149
K
KK K
Key Function/Multifunction Registration K1-151
M
MM M
Manual Line Seizure . . . . . . . . . . . . . . M1-153
Manual Pause . . . . . . . . . . . . . . . . . . . M2-155
Microphone Control . . . . . . . . . . . . . . . M3-157
Music on Hold . . . . . . . . . . . . . . . . . . . M4-159
N
NN N
Nesting Dial . . . . . . . . . . . . . . . . . . . . . N1-161
Night Mode . . . . . . . . . . . . . . . . . . . . . . N2-165
O
OO O
Off-Hook Ringing . . . . . . . . . . . . . . . . . O1-169
One-Touch/Feature Access Keys –
User Programmable . . . . . . . . . . . . . O2-173
P
PP P
PC Programming . . . . . . . . . . . . . . . . . P1-175
Power Failure Transfer. . . . . . . . . . . . . P2-177
Preset Dialling . . . . . . . . . . . . . . . . . . . P3-179
Prime Line Assignment . . . . . . . . . . . . P4-181
Privacy On All Calls . . . . . . . . . . . . . . . P5-183
Programmable Pause for Speed Dial. . P6-185
Programming from Multiline Telephone P7-187
R
RR R
Resident System Program . . . . . . . . . . R1-189
Ringing Line Preference. . . . . . . . . . . . R2-191
Room Monitor Telephone. . . . . . . . . . . R3-193
S
SS S
Seized Trunk Name/Number Display . S1-195
Single Line Telephone Access . . . . . . S2-197
Single Line Telephone Adapter . . . . . . S3-199
Six/Sixteen Point Capacity . . . . . . . . . S4-201
Softkeys. . . . . . . . . . . . . . . . . . . . . . . . S5-203
SPD (Redial) Key . . . . . . . . . . . . . . . . S6-205
Specified CO/PBX Line Seizure . . . . . S7-209
Speed Dial – Station . . . . . . . . . . . . . . S8-211
Speed Dial – System . . . . . . . . . . . . . . S9-215
Station Message Detail
Recording (SMDR) . . . . . . . . . . . . S10-219
Step Call . . . . . . . . . . . . . . . . . . . . . . S11-221
Stored Hookflash . . . . . . . . . . . . . . . . S12-223
T
TT T
Telephone Volume Control . . . . . . . . . .T1-225
Tenant Service . . . . . . . . . . . . . . . . . . .T2-227
Timed Alarm . . . . . . . . . . . . . . . . . . . . .T3-229
Tone Override . . . . . . . . . . . . . . . . . . . .T4-231
Trunk Outgoing Restriction . . . . . . . . . .T5-233
Trunk Queuing. . . . . . . . . . . . . . . . . . . .T6-235
Two-Color LEDs (Lamp) . . . . . . . . . . . .T7-237
U
UU U
User Programming . . . . . . . . . . . . . . . U1-239
Appendices
Appendix A . . . . . . . . . . . . . . . . . . . . . . . . 241
Appendix B . . . . . . . . . . . . . . . . . . . . . . . . 245
Appendix C . . . . . . . . . . . . . . . . . . . . . . . . 249
Features & Specifications Manual, A-0, Page 1A6-506000-642-02 Xen AlphaRelease 1.0 A-0Xen System Features Introduction INTRODUCTIONThis section describes each feature and its operation. Features are listed alphabetically by feature name. D IFFERENCES IN TELEPHONE TYPES In this chapter the operations are written showing the keys on the DTU-Type telephones. Unless otherwise noted, the same key is also used on the DTU-Type or ETW-Type telephones. Table A1-1: DTU-Type, DTB-Type and ETW-Type Telephone Keys shows the keys on the different telephones. In some cases, keys on the different types of telephones may perform the same function but are labelled differently. For example, the key used for speed dialling is labelled T on the DTB-Type telephones and Q on the DTU-Type telephones. Table A1-1: DTU-Type, DTB-Type and ETW-Type Telephone Keys DTB-Type KeysDTU-Type KeysETW-Type Keys A AA B BB C CC D DD E EE F FF G GG H HH I II J 0K K JJ
Page 2, A-0Feature & Specifications, A6-506000-642-02 L LL M UT N PQ O TN P RO Q SM ROR S QP T Q U NS V WW or MUV Table A1-1: DTU-Type, DTB-Type and ETW-Type Telephone Keys DTB-Type KeysDTU-Type KeysETW-Type Keys
Features & Specifications Manual, All Call PageA-1, Page 3A6-506000-642-02 Xen AlphaRelease 1.0 A-1All Call Page FEATURE DESCRIPTION All Call Page allows simultaneous paging (internal and external) of all idle Multiline telephones. The page is heard over the built-in speaker on the telephone and/or over external paging speakers. Paging allows persons, away from their desk but within hearing distance of the telephone or external speakers to respond to a page. The user can answer the page by dialling a specified number. S TATION APPLICATION Multiline telephones can initiate, receive and answer a page. Single Line telephones can not receive a page, but can answer or initiate a paging call. O PERATION PROCEDURE 1. Go off-hook. 2. Dial G G. 3. Page. 4. Go on-hook. 1. Go off-hook. 2. Dial G D and answer the call. R ELATED PROGRAMMING All programming functions associated with this feature are listed in the following table. Some functions must be programmed before the feature is operational and other functions are optional. The optional functions can affect how the feature operates. Paging: Answering a page: Function NumberFunction Name Required (Y)es or (N)o 002-2 External Speaker Connection N 002-3 External Paging Tone Assignment N 002-4 Internal All Call Page Receive N 001-0 General Purpose Relay Assignment N 217 Internal Paging Tone Assignment N
Page 4, A-1Feature & Specifications, All Call PageA6-506000-642-02 SERVICE CONDITIONS !All Call Paging is directed only to telephones when “No External Speaker” is specified in system programming. !A busy condition is generated if an All Call Page (internal or external) has been originated at another telephone. !If an external paging call is made while a ringing tone is being sent over the external speaker, ringing is temporarily suspended and the external paging call is performed. Ringing resumes after the page is completed. !All Call Paging is supported for single line telephones. Single line telephones can be used to answer an All Call Page. !A tone burst is generated as an alert tone to indicate the page.