Lucent Technologies DEFINITY Enterprise Communications Server, System 75, System 85 Instructions Manual

							DEFINITY Enterprise Communications Server and System 75 and System 85
Terminals and Adjuncts Reference
555-015-201Issue 11
December 1999
General Information
2-5 Voice Terminals
2
Facilities Common to All Voice Terminals
Ever y DEFINITY G1, G2, and G3, DEFINITY ECS, System 75, and System 85
voice terminal has the following equipment:
nA pushbutton pad for touch-tone dialing (except for the Model 500, which
has a rotary dial).
nA handset with a coiled modular cord.
nA 7-foot modular mounting cord (except for the Model 2554 wall set).
Buttons
All multi-appearance voice terminals and most single-line terminals have buttons
for handling calls and activating various functions that enhance basic calling.
Fixed Feature Buttons
Buttons that are factory labeled and require no administration are referred to as
fixed feature buttons. The following buttons, in several combinations, are found on
most voice terminals. They are dedicated to standard calling functions and are
located adjacent to or above the pushbutton dial pad for calling convenience.
NOTE:
Fixed feature buttons that are limited to a small number of terminals are
explained in the detailed descriptions of those terminals.
nRecallButton (on older sets)—provides a timed flash that is more accurate
than a manual switchhook flash and prevents accidental dropping of calls.
The following list of uses for this button is only valid for single-line
terminals: Type Model
Single-Line Analog 500 (can also be ordered new)
2500 Series (can also be ordered new)
Multi-Appearance Hybrid
(MERLIN
â)7305H, 7305H01B, and 7305H02B
Multi-Button Electronic
Telephone (MET) Sets10 Button with or without Built-In Speakerphone, 20 Button, 30 Button
7203M (12 button)
* The word “virtual” refers to the fact that there are no call appearance buttons associated with either appearance. Refer
to the description of the 7401D and 7401 Plus Voice Terminal for more information.
Table 2-1. Voice Terminals Usable with DEFINITY, System 75, 
and System 85  — Continued 
						

							DEFINITY Enterprise Communications Server and System 75 and System 85
Terminals and Adjuncts Reference
555-015-201Issue 11
December 1999
General Information
2-6 Voice Terminals
2
— Put an active call on hold and obtain recall dial tone for making
another call.
— Disconnect from a second call and return to a call on hold, when
pressed twice.
— Place an active call on hold and answer a waiting call using Dial
Access Code, then toggle between the two calls (using the Recall
button and Dial Access Code).
— Place an active call on hold; receive recall dial tone, and dial the
Feature Access Code to answer a waiting call. Toggle between the
two calls by performing the same action.
— Add a par ty, previously put on hold, to a conference with a third
par ty.
— Drop the par ty previously added.
nDisconnectButton (on older sets)—allows the terminal user, after
completing one call, to permanently disconnect from the call and get dial
tone for placing a new call without going on- and off-hook. On System 85
and DEFINITY G2, depending on the administration, this button can be
used to reconnect to the call on hold on multiple appearance voice
terminals.
nHoldButton—is used to temporarily disconnect from one call, without
dropping it, so that another call can be answered or originated. The user
can return to the call on hold.
nDropButton—is used to permanently disconnect the last par ty added to a
conference call. On System 85 and DEFINITY G2, this button also gives
dial tone on the same call appearance if dialing or on a 2-party call.
NOTE:
Onsomevoiceterminals,thisbuttonisalsousedtoperformatestof
the voice terminal’s lights, ringer, and display (if the terminal has
one).
nConferenceButton—enables the terminal user to set up a conference call
by adding new calls to an existing 2-party connection. The user can add as
many as five calls to a conference. (On System 85 and DEFINITY G2 the
user can only build a 3-party conference call using this button; 6-party
conference calls can be built by the attendant.)
NOTE:
On some voice terminals, this button is also used to select a
personalized ring from eight available ringing patterns.
nTransferButton—enables the terminal user to shift an active call to
another voice terminal.
nSelect RingButton (on older sets)—enables the terminal user to select a
personalized ringing pattern. 
						

							DEFINITY Enterprise Communications Server and System 75 and System 85
Terminals and Adjuncts Reference
555-015-201Issue 11
December 1999
General Information
2-7 Voice Terminals
2
nSpeakerButton—turns on either a listen-only speaker or a 2-way
speakerphone which allows the user to speak and listen to the far-end
par ty.
NOTE:
On some voice terminals, this button also allows the user to initiate
an acoustic test of the surrounding environment (the Reset
Speakerphone feature) through a series of tones. When the tones
stop, the speakerphone has finished adjusting itself for optimal
performance.
nMuteButton—turns off the microphone of the built-in speaker phone or the
handset so the other person on the call cannot hear you.
Administrable Buttons
Buttons that are not fixed feature buttons are administered (or assigned) by the
System Manager or the terminal user for many functions. Buttons that may be
administered include call appearance/feature buttons and feature-only buttons.
Ever y multi-appearance voice terminal has a minimum of three buttons while
others have as many as 34 buttons that can be administered as call appearances,
that is, positions for answering incoming calls and originating outgoing calls (see
Figure 2-1). In DEFINITY G1, G3, and System 75, software defaults the first three
of these buttons for appearances of the terminal’s primary (or home) extension
number; the System Manager has the option of administering Button #3
differently. In DEFINITY G2 and System 85, no buttons are defaulted for the
primar y extension number ; the System Manager
mustadminister all the required
positions. Buttons not used for the primary extension number can be assigned as
appearances of other extensions or for activating optional features. 
						

							DEFINITY Enterprise Communications Server and System 75 and System 85
Terminals and Adjuncts Reference
555-015-201Issue 11
December 1999
General Information
2-8 Voice Terminals
2
Figure 2-1. Call Appearance/Feature Buttons
Associated with each call appearance/feature button is a pair of lights that provide
information on the availability and status of the appearance. These lights are
described in the next par t of this manual (titled “Lights”).
Any button that can be administered and is not used for a call appearance can be
assigned to an optional feature. Included in this category are buttons with two
lights (call appearance/feature buttons) and buttons with one or no lights, intended
specifically for features. Some features require light feedback to inform the
terminal user when the feature is active; others are simple, one-time operations
for which light feedback would be meaningless. Good feature administration
matches features to appropriate buttons whenever possible.
Lights
Indicator lights provide silent visual reminders to the voice terminal user regarding
lines, features, and messages taken at other locations. The lights on voice
terminals connected to a DEFINITY G1, G2, and G3, a DEFINITY ECS,
System 75, or System 85 are light-emitting diodes (LEDs) or neon lights.
On all multi-appearance voice terminals, each call appearance/feature button has
two indicator lights: a red light and a green status light. When a call
appearance/feature button is used for a feature, only the status light is
1
Usually
2
3
4
5
Administered as
Call Appearances
of Terminal’s Primary
Extension Number
Administrable
as Call Appearances
or FeaturesCall Appearance/Feature Buttons
6
7
8
9
10
Administrable as
Call Appearances
or Features
NOTE: Example shows button field of
7410 Plus voice terminal.
Other terminals may have different
arrangements, but Buttons 1, 2,
and 3 are always present. 
						

							DEFINITY Enterprise Communications Server and System 75 and System 85
Terminals and Adjuncts Reference
555-015-201Issue 11
December 1999
General Information
2-9 Voice Terminals
2
operational; the red light remains off at all times. Feature-only buttons have either
a single green status light or no light at all. The various arrangements of red and
green lights are shown in Figure 2-2.
Figure 2-2. Button Lights
Red Light
The red light normally has two states: lighted steadily or dark (off).
NOTE:
On the ISDN-BRI 7505, 7506, and 7507 sets, the red light flashes when the
set is using phantom power.
One red light is always on at a multi-appearance voice terminal when the handset
is on hook. It identifies the call appearance the user will be automatically
connected to if the handset is lifted. When the handset is lifted, the red light
identifies the call appearance that is active.
The red light is off when the handset is lifted but not connected to a call
appearance. For example, when one call has been put on hold but another call
appearance button has not been pressed. When cer tain features such as
Preselection, Idle Line Originating preference, or No Line Originating Preference
are administered, the red light is also off while on hook.
Green Status Light
The green status light can indicate any one of the following six conditions:
nOff—the call appearance is idle or the assigned feature is not activated.
Red Light
Green Status LightGreen Status Light
Green Status Light Red Light
Two Styles of Light Arrangement for
Call Appearance/Feature ButtonsGreen Status Light
Two Styles of Light Arrangement for
Feature-Only Buttons 
						

							DEFINITY Enterprise Communications Server and System 75 and System 85
Terminals and Adjuncts Reference
555-015-201Issue 11
December 1999
General Information
2-10 Voice Terminals
2
nLighted steadily—the call appearance is busy or the assigned feature is
active.
nFlashing (slow on-off for equal periods, one cycle per second)—an
unanswered incoming call on that call appearance.
nFluttering (fast on-off for equal periods, 10 cycles per second)—a call
placed on hold on that call appearance by the voice terminal user.
nBroken Fluttering (fast on-off modulated at the slow rate)—feature denial to
the calling voice terminal or an unknown or invalid action.
nWinking (long on-short off at about three cycles per second)—a call placed
on hold from another voice terminal or an action pending.
Message Light
The Message light, when on, indicates that a message is waiting for the voice
terminal’s user (for example, Leave Word Calling or voice mail messages). When
the user retrieves the message, the light is automatically turned off.
Tones
The tones that a voice terminal user hears can be divided into two categories:
nRinging Tones—those that are generated in the base of the voice terminal
and can be heard in the surrounding area; they indicate incoming calls.
nHandset Tones—those that are transmitted through the handset and heard
only by the user or through the speakerphone when it is turned on.
External Ringing Tones
Ringing tones are the only tones heardoutside the voice terminalwhen it is
receiving a call. This signal cycles in 1-, 2-, or 3-ring patterns. On System 75 and
DEFINITY G1 and G3, only one cycle of ringing is heard if the multi-appearance
voice terminal is busy with another call. On System 85 and DEFINITY G2, the
cycling repeats (except on the ISDN 7500-series sets).
nOne ring—a call from another voice terminal in the system
nTwo rings—a call from the attendant or outside caller
nThree rings—priority calls, for example, Automatic Callback, Priority
Calling, or Ringback from a queued call
nOne shor t unmodulated tone—an intercom call
nRing-Ping (half ring)—a call redirected away from the voice terminal
because Send All Calls or Call Forwarding is active; also called coverage
tone.
nOn System 85 and DEFINITY G2, any of these external tones, plus a
repeated unmodulated tone, may be administered to indicate an intercom
call. 
						

							DEFINITY Enterprise Communications Server and System 75 and System 85
Terminals and Adjuncts Reference
555-015-201Issue 11
December 1999
General Information
2-11 Voice Terminals
2
Handset Tones
The following tones are heard through the handset:
nAnswer Tone—a high-pitched continuous tone indicating that a data
endpoint has answered.
nBusy Tone—a low-pitched tone repeated 60 times a minute; indicates that
the number dialed is in use.
nCall Waiting Tone (Single-Line Voice Terminals)—one, two, or three
beeps (short bursts of high-pitched tone), not repeated; indicates to the
user at a busy single-line terminal that an incoming call is waiting to be
answered. The number of beeps indicates the source of the waiting call:
— One beep—a call from another voice terminal in the system
— Two fast beeps—a call from the attendant or an outside caller
— Three fast beeps—a priority call
nConfirmation Tone—(three short bursts of tone) indicates that a feature
activation or cancellation has been accepted, or that an outgoing call from
a single-line voice terminal has been placed in a ringback queue.
nCoverage Tone—(one long burst of tone) indicates to the calling party that
a call to an extension number will be answered at another extension
number by a covering user.
nDial Tone—(a continuous steady tone) indicates that dialing or feature
activation can begin.
nIntercept Tone—(an alternating high and low tone) indicates either a
dialing error or a denial of the service requested.
nRecall Dial Tone—(three shor t bursts of dial tone followed by steady dial
tone) indicates that the feature requested has been accepted and dialing
can start.
nRecorded Telephone Dictation Ready Tone—(a high-pitched continuous
tone) indicates that a dictation machine has been connected to the voice
terminal.
nReorder Tone—(a fast-busy tone repeated 120 times a minute) indicates
that all outgoing trunks are busy or feature resource is not available. Try
again.
nRingback Tone—(a low-pitched tone repeated 15 times a minute)
indicates to the calling par ty that the number dialed has been reached
successfully and is ringing.
nRingback Tone, Call Waiting—(a ringback tone with a short lower-pitched
signal at the end) indicates to the calling par ty that the extension called is
busy, but that the called party has been given the call waiting signal.
nTime-Out Tone— (an alternating high and low tone [same as intercept
tone]) indicates a failure to dial within a preset interval (usually 10 seconds)
after lifting the handset or after dialing the previous digit. 
						

							DEFINITY Enterprise Communications Server and System 75 and System 85
Terminals and Adjuncts Reference
555-015-201Issue 11
December 1999
General Information
2-12 Adjuncts
2
nWarning Tone (Bridging)—(a low-pitched tone heard by all par ties in a
Busy Verification attempt that bridges on to an active call) initially applied in
a 2-second (System 75 and G1) or 4-second (System 85 and G2) burst,
then in half-second bursts every 15 seconds.
Desk/Wall Mounting Arrangements
All the voice terminals covered in this manual, except the Model 2554, are
intended for free-standing desktop use. However, wall-mounting is feasible for
many terminals and appropriate kits are available. The detailed description of
each voice terminal contains wall-mounting information and limitations.
Adjuncts
Adjuncts are optional devices that extend the existing capabilities of voice
terminals or provide new services. Some adjuncts are physically attached to their
voice terminals, and others are free-standing, connected by way of mounting
cords. The adjuncts have styling and colors that are compatible with the
associated voice terminals.
Table 2-2 provides a cross-reference between adjuncts and the voice terminals
with which they are used. The following limitations apply to the use of multiple
adjuncts:
nA speakerphone and a headset adapter cannot be connected to the same
voice terminal simultaneously because they plug into the same jack on the
terminal.
nA C401A Call Coverage Module and a D401A Digital Display Module
cannot be mounted on the same 7405D or 7434D Voice Terminal
simultaneously because they attach to the same part of the terminal.
None of the adjuncts have facilities for wall mounting, and wall-mounting kits are
not available. However, the modules (call coverage, function key, and digital
display) are attached to their voice terminals, which can then be mounted on a
wall. Free-standing adjuncts (speakerphones and headset adapters) associated
with wall-mounted terminals can be placed on a nearby shelf or table. 
						

							DEFINITY Enterprise Communications Server and System 75 and System 85
Terminals and Adjuncts Reference
555-015-201Issue 11
December 1999
General Information
2-13 Adjuncts
2
Table 2-2. Adjunct/Voice Terminal Compatibility 
Adjunct Terminals Function
Call Coverage Module,
C201A7205H Adds 20 call
appearance/ feature
buttons
Call Coverage Module,
C401A7405D
7434D
Call Coverage Module,
C401B7405D
7434D
Digital Display Module,
D401A7405D
7434DDisplays call-related
and personal service
information Digital Display Module,
D401B7405D
7434D
Function Key Module,
F201A7205H
Adds 24 feature buttons
Function Key Module,
F401A7405D
Headset Adapter, 500A 6402, 6402D, 6408, 6408+,
6408D, 6408D+, 6416D+,
6424D+
7102 Plus
7103A
7203H
7205H
7401 Plus
7402 Plus
7403D
7405D
7406D
7406BIS
7406 Plus
Enhanced 7407D
7407 PlusProvides for connection
and control of standard
headset
Continued on Next Page 
						

							DEFINITY Enterprise Communications Server and System 75 and System 85
Terminals and Adjuncts Reference
555-015-201Issue 11
December 1999
General Information
2-14 Adjuncts
2
Headset Adapter, 500A
(continued)7410D
7410 Plus
7434D
7444
8403, 8405,
8410, 8411, 8434/8434DX
CALLMASTER
8102
7505,06,07 ISDN
8503T ISDN
8510T ISDN
8520T ISDN
515 BCT
Headset Adapter, 502A 7303S
7305SProvides for connection
and control of standard
headset
Message Waiting Indicator,
Z34A2500 Indicates that a
message has been left
for the terminal
Messaging Cartridge 7404D Provides display of
call-related and
personal service
information on data
terminal screen
PC/PBX Plug-in Cartridge 7404D Provides interface with
PCs
Speakerphone, S101A
Speakerphone, S201ASame as 500A
Headset AdapterProvides hands-free
calling
Continued on Next Page
Table 2-2. Adjunct/Voice Terminal Compatibility  — Continued
Adjunct Terminals Function