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Lucent Technologies DEFINITY Enterprise Communications Server, System 75, System 85 Instructions Manual

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    							DEFINITY Enterprise Communications Server and System 75 and System 85
    Terminals and Adjuncts Reference
    555-015-201Issue 11
    December 1999
    The 8400 Series Voice Terminals
    12-13 The 8403 Voice Terminal
    12
    nButton Designation Cards
    Tractor Feed For 25 Sets, 5 Sheets
    PEC: 32307
    Comcode: 847167962
    Tractor Feed, For 100 Sets, 20 Sheets
    PEC: 32308
    Comcode: 847167970
    Adjuncts
    The following adjuncts can be used with the 8403 voice terminal:
    nS101A Speakerphone (no longer orderable)
    nS201A Speakerphone
    nCS201A Speakerphone
    n7400B Plus Data Module
    n500A Headset Adapter (and a standard headset; see “Headsets” below)
    nK6S2 Amplifier Handset
    nShoulder Rest
    Headsets
    A list of compatible headsets, consisting of both modular and plug prong base
    units and selection of headpieces, appears in “Headset Adapters” in theAdjuncts
    section later in this manual.
    Additional Documents
    The following documents contain additional information relating to the 8403 voice
    terminal: (Use the 9 digit number listed after each document to order that book
    from the BCS Publications Center for Lucent Technologies.)
    n8403, 8410, and 8434 Voice Terminals Instructions for Installation, Switch
    Administration, and Programming the Options
    , 555-015-164
    nDEFINITY Communications System Generic 1 and 3 and System 75 8403
    Voice Terminal User’s Guide
    , 555-230-761
    nDEFINITY Communications System Generic 1 and 3 and System 75 8403
    Voice Terminal Quick Reference Guide
    , 555-230-762
    nDEFINITY Communications System Generic 2 and System 85 8403 Voice
    Te r m i n a l U s e r ’ s G u i d e
    , 555-104-761
    nDEFINITY Communications System Generic 2 and System 85 8403 Voice
    Terminal Quick Reference Guide
    , 555-104-762 
    						
    							DEFINITY Enterprise Communications Server and System 75 and System 85
    Terminals and Adjuncts Reference
    555-015-201Issue 11
    December 1999
    The 8400 Series Voice Terminals
    12-14 The 8405B, 8405B Plus, 8405D, and 8405D Plus Voice Terminals
    12
    The 8405B, 8405B Plus, 8405D, and 
    8405D Plus Voice Terminals
    Figure 12-5. One Version of the 8405B and 8405B Plus Voice Terminals
    Volume
    ShiftTrans fe r
    Te stC onf
    MuteDrop
    Hold
    1
    23
    456
    78
    9ABC DEF
    MNO JKL GH I
    PQRS TUV WXY Z
    *O
    #
    Dial Pad Handset
    Hold/Ring Transfer
    Shift
    5Call
    Message
    Test Button
    Mute Button
    Speaker/
    LINE
    Line Jack
    Speakerphone/
    Vo l u m e
    Button
    Conference Button(on back of
    terminal)
    Headset Light Appearance/
    Fe atu re
    Buttons
    Adapter Jack
    (on back of Control
    Button
    Button
    Reset
    Speaker
    Button Button
    Handset
    Jack (on
    left side
    of terminal)
    Drop Buttonterminal)
    S peak er 
    						
    							DEFINITY Enterprise Communications Server and System 75 and System 85
    Terminals and Adjuncts Reference
    555-015-201Issue 11
    December 1999
    The 8400 Series Voice Terminals
    12-15 The 8405B, 8405B Plus, 8405D, and 8405D Plus Voice Terminals
    12
    Figure 12-6. Another Version of the 8405B and 8405B Plus Voice Terminals
    Volume
    RingTrans fe r
    Te stConf
    MuteDrop
    SpeakerHold
    1
    23
    456
    78
    9ABC DEF
    MNO JKL GHI
    PQRS TUV WX YZ
    *O
    #
    Dial pad Handset
    Hold button Transfer
    Conference button
    Ring button
    5 Call appearance/
    feature buttons
    Message light
    Test button
    Mute button
    Speaker button
    Handset jack
    Line jack (on back
    of voice terminal)
    Speakerphone/
    headset adapter
    jack (on back of
    voice terminal)
    Drop button Vo l u m e
    LINE
    button control
    button 
    						
    							DEFINITY Enterprise Communications Server and System 75 and System 85
    Terminals and Adjuncts Reference
    555-015-201Issue 11
    December 1999
    The 8400 Series Voice Terminals
    12-16 The 8405B, 8405B Plus, 8405D, and 8405D Plus Voice Terminals
    12
    Figure 12-7. One Version of the 8405D and 8405D Plus Voice Terminal (With Display)
    Volume
    ShiftTrans fe r
    Te stConf
    MuteDrop
    Hold
    1
    23
    456
    78
    9ABC DEF
    MNO JKL GHI
    PQRS TUV WX YZ
    *O
    #
    Dial Pad Hold/Ring
    5Call
    Message
    Te s t B u t t o n
    Mute Button
    Speaker/
    4 Softkeys
    4 DisplayNextPrevMenu Ex it
    Display
    LINE
    Line Jack
    Speakerphone/
    Button
    Conference(on back of
    Headset Light Appearance/
    Feature
    Buttons
    Adapter Jack
    (on back of Control
    Buttons
    Button Reset
    Speaker
    ButtonHandset Jack
    (on left side
    Drop Button Transfer Button Volume ControlHandset
    of terminal)
    Shift ButtonButton
    terminal)
    terminal)
    S peake r 
    						
    							DEFINITY Enterprise Communications Server and System 75 and System 85
    Terminals and Adjuncts Reference
    555-015-201Issue 11
    December 1999
    The 8400 Series Voice Terminals
    12-17 The 8405B, 8405B Plus, 8405D, and 8405D Plus Voice Terminals
    12
    Figure 12-8. Another Version of the 8405D and 8405D Plus
    There are four varieties of the 8405 voice terminal: the 8405B and 8405B Plus,
    the 8405D and 8405D Plus. All four varieties are multi-appearance digital
    telephones with five call appearance/feature buttons. All of the 8405 voice
    terminals also have four standard fixed feature buttons (CONFERENCE, DROP,
    HOLD, and TRANSFER), a MUTE button, a SPEAKER button, a TEST button,
    and a Volume control button. In addition, some 8405 voice terminals have a blue
    SHIFT button; others have a RING button instead.
    However, these four 8405 variations have the following differences:
    nThe 8405B has a 1-way, listen-only speaker, with NO display.
    nThe 8405B Plus has a 2-way speakerphone, without a display.
    nThe 8405D has a 1-way, listen-only speaker and a 2-line by 24-character
    display.
    nThe 8405D Plus has a 2-way speakerphone and a 2-line by 24-character
    display.
    Volume
    RingTrans fe r
    Te stConf
    MuteDrop
    SpeakerHold
    1
    23
    456
    78
    9ABC DEF
    MNO JKL GHI
    PQRS TUV WX YZ
    *O
    #
    Dial pad Handset
    Hold button Transfer
    Conference button
    Ring button
    5 Call appearance/
    feature buttons
    Message light
    Test button
    Mute button
    Speaker button
    Softkeys
    DisplayNextPrevMenu Exit
    Display
    control
    buttons
    Handset jack
    Line jack (on back
    of voice terminal)
    Speakerphone/
    headset adapter
    jack (on back of
    voice terminal)
    Drop button Vo l u m e
    LINE
    button control
    button 
    						
    							DEFINITY Enterprise Communications Server and System 75 and System 85
    Terminals and Adjuncts Reference
    555-015-201Issue 11
    December 1999
    The 8400 Series Voice Terminals
    12-18 The 8405B, 8405B Plus, 8405D, and 8405D Plus Voice Terminals
    12
    Those users who have an 8405D or an 8405D Plus can access 12 features with
    the softkeys and display control buttons. These 12 features can be used
    in
    addition to
    the features on the call appearance/feature buttons.
    The 8405 voice terminal can work in both 4-wire and 2-wire environments. For
    more information, see “Wiring Information.”
    NOTE:
    As of September 1, 1998, the 8405B Plus (with speakerphone) and the
    8405D (with display and listen-only speaker) will be discontinued.
    Applications
    The 8405 voice terminal can be used with the DEFINITY Communications System
    Generic 1, Generic 2, and Generic 3, the DEFINITY ECS, System 75, and System
    85. This type of voice terminal is especially suitable for managers, executive
    secretaries, and other office support personnel who require access to multiple
    lines for call handling, call coverage, bridging, conferencing, and sophisticated
    voice communications. The display set can be used by those who have a need for
    calling party display capabilities or who require a large number of voice terminal
    features.
    The 8405 voice terminals can also provide the user with simultaneous voice and
    data communications. The 8405 can be connected to a 7400B Plus Data Module
    or 8400B Plus Data Module. With the 8405 voice terminal, PC platform products
    can be useful in providing voice capabilities since these screen-based products
    can greatly enhance the telephone capabilities of these voice terminals.
    Physical Features
    Dimensions
    NOTE:
    The dimensions described here for the 8405 voice terminal are approximate.
    Width = 7.8 inches
    Depth (front to back) = 9.5 inches
    Height (maximum with handset in place) = low position, 5.265 inches
    high position, 6.625 inches 
    						
    							DEFINITY Enterprise Communications Server and System 75 and System 85
    Terminals and Adjuncts Reference
    555-015-201Issue 11
    December 1999
    The 8400 Series Voice Terminals
    12-19 The 8405B, 8405B Plus, 8405D, and 8405D Plus Voice Terminals
    12
    Features
    Eight Fixed Feature Buttons
    The 8405 has the following eight fixed feature buttons:
    nCONFERENCE (labeled CONF) button
    nDROP button
    nTRANSFER button
    nA red HOLD button
    nEither a blue SHIFT button or a RING button
    nMUTE button
    nSPEAKER button
    nTEST button
    The SHIFT Button
    Some 8405 voice terminals have a blue SHIFT button that can be used in the
    following ways: (The red light next to the SHIFT button goes on steadily when the
    button is activated.)
    nOn all 8405 sets, this button can be used with the HOLD button to select
    your own personalized ring from among eight available patterns.
    nOn the 8405B Plus and the 8405D Plus, this button can be used with the
    SPEAKER button to perform an acoustic test of the environment and adjust
    the speakerphone to the surrounding acoustic environment for optimal
    performance.
    The RING Button
    On other 8405 voice terminals the user can press the RING button in order to
    select a personalized ringing pattern for the voice terminal. There are eight ringing
    patterns from which to choose.
    Call Appearance/Feature Buttons
    All 8405 voice terminals have five call appearance/feature buttons, each equipped
    with a red light and a green status light. Usually, at least two of these buttons are
    administered as call appearances for the terminal’s primary extension number,
    where calls are placed and answered. The remainder of the buttons can be used
    for more call appearances (including bridged appearances of other stations’
    extensions) and features. Buttons administered for features have only their green
    status lights active.
    Message Light
    The red Message light goes on when a message is left for the user. It goes off
    when the user retrieves the message or when the message is erased. This light is
    labeled either
    Messageor . 
    						
    							DEFINITY Enterprise Communications Server and System 75 and System 85
    Terminals and Adjuncts Reference
    555-015-201Issue 11
    December 1999
    The 8400 Series Voice Terminals
    12-20 The 8405B, 8405B Plus, 8405D, and 8405D Plus Voice Terminals
    12
    Speaker (Listen-Only) Feature
    The 8405B and the 8405D have a 1-way, listen-only speaker. The 8405B Plus and
    the 8405D Plus have a two-way speakerphone; however, these two voice
    terminals can be optioned instead for a 1-way, listen-only speaker. If this is the
    case, use the SPEAKER button on the front of the voice terminal for turning on
    and off the speaker.
    The Speaker (listen-only) capability allows a user to engage in a 1-way
    conversation with the far-end. Specifically, the user can only listen to the far-end.
    To speak with the far-end, the user must use the handset which turns off the
    speaker. The Speaker function may also be disabled.
    Speakerphone
    The 8405B Plus and the 8405D Plus voice terminals are equipped with a built-in
    2-way speakerphone. (The voice terminal can be optioned for a 1-way, listen-only
    speaker instead. The system manager should have records of how this feature is
    optioned.) The Speakerphone capability allows a user to engage in a hands-free
    conversation with the far-end par ty. The speakerphone can be turned on or off
    with the SPEAKER button; can be muted with the MUTE button, and the volume
    can be raised and lowered with the VOLUME “arrow” button.
    If the voice terminal has a SHIFT button and
    Rest Spkrappears below the
    SPEAKER button, the user can access the Reset Speakerphone feature to adjust
    the speakerphone for optimal performance.
    NOTE:
    If there is not a SHIFT button and Reset Spkr does NOT appear under the
    SPEAKER button, the voice terminal will adjust to the surrounding
    environment by itself. The user does not need to do anything manually.
    By pressing the blue SHIFT button on the set and then the SPEAKER button (if
    the user has an 8405B Plus or an 8405D Plus and the voice terminal is set for the
    Speakerphone feature), the user hears a set of tones as the speakerphone
    performs an acoustic test of the environment. When the tones stop, the
    speakerphone has finished adjusting itself and is ready for use. The user
    must
    reset the speakerphone in any of three instances: whenever the voice terminal is
    moved to another place (even in the same room), whenever the red light next to
    the SPEAKER button is fluttering, and, when, in the unlikely event, the
    speakerphone is making a squealing sound.
    MUTE Button
    The MUTE button is a fixed feature button with a red status light. The MUTE
    button turns off the microphone of the built-in speakerphone (only on the 8405B
    Plus and 8405D Plus) or the handset so that a person can converse with another
    person in the room without the other par ty listening in. 
    						
    							DEFINITY Enterprise Communications Server and System 75 and System 85
    Terminals and Adjuncts Reference
    555-015-201Issue 11
    December 1999
    The 8400 Series Voice Terminals
    12-21 The 8405B, 8405B Plus, 8405D, and 8405D Plus Voice Terminals
    12
    VOLUME Control Button
    The 8405 voice terminal has a VOLUME “arrow” button on the front of the set.
    This button has several functions. When the user is using the speakerphone or the
    1-way speaker, the VOLUME button controls the volume of the speaker. When the
    user is on a call using the handset, the VOLUME button controls the handset
    volume. When the voice terminal is idle, the button controls the volume of the tone
    ringer.
    When the user sets the volume for the speaker, speakerphone, handset, or the
    tone ringer, the display on the 8405D voice terminal shows a “bar array” that
    indicates the volume setting.
    TEST Button
    When the voice terminal is initially powered up, the green light next to the TEST
    button flashes if the link with the PBX is not (or not yet) operational. The light
    changes to steady green when the voice terminal is able to communicate with the
    PBX. After the voice terminal is powered up, you can press the TEST button to
    test the lights and the display (on the 8405D and 8405D Plus) on your voice
    terminal.
    Display
    The display on the 8405D and the 8405D Plus has two lines with 24 characters on
    each line. The display, along with the softkeys and the display control buttons, can
    be used to access 12 softkey features (the default softkey features and the
    alternative softkey features are listed under “Softkeys”).
    Display Control Buttons
    These four buttons are labeled,, , and .
    nis used to enter Softkey Mode and access the 12 softkey features.
    nis used for exiting a display feature and returning to Normal
    (call-handling) Mode.
    nand can be used to go back and for th through the feature
    option screens.
    Softkeys
    The four buttons located below the display and labeled with arrows correspond to
    features listed on the second line of the display screen. (There are four features
    on each feature option screen.) The user can access any of the 12 features by
    pressing the softkey below the feature abbreviation.
    MenuExitPrevNext
    Menu
    Exit
    PrevNext 
    						
    							DEFINITY Enterprise Communications Server and System 75 and System 85
    Terminals and Adjuncts Reference
    555-015-201Issue 11
    December 1999
    The 8400 Series Voice Terminals
    12-22 The 8405B, 8405B Plus, 8405D, and 8405D Plus Voice Terminals
    12
    Below is a list of the 12 default softkey features assigned to the 8405D and 8405D
    Plus and the order in which they appear.
    On 8405D and 8405D Plus voice terminals connected to a DEFINITY G3V3 or
    later, the System Manager can choose to administer alternate features for use
    with the softkeys. The following table lists some of the alternate softkey features
    that can be substituted for the default softkey features listed on the previous page.
    NOTE:
    The DEFINITY ECS, Release 5 (and later releases) may provide additional
    alternate softkey features.
    NOTE:
    With a DEFINITY G3V3 and later, the system can downloadBLANKsoftkey
    labels for positions where there are no features administered.
    Table 12-4. Default Softkey Features on the 8405D and 8405D Plus
    Abbreviation Feature
    First Screen LWCLeave Word Calling
    CnLWCCancel Leave Word Calling
    AutCBAutomatic Callback
    TimerTimer
    Second Screen CFrwd
    *
    * On a DEFINITY Generic 2 or System 85 switches, this feature is named Call Forward -
    Follow Me.
    Call Forward
    CPark
    †
    † On a DEFINITY G2 and System 85, there is no Call Park feature that can be assigned
    to a feature button. In order to have the Call Park function on a softkey or hard button,
    administer the button as an Abbreviated Dial button and program the Call Park trunk
    group access code onto it. This button can then be labeled “Call Park.” In addition, on
    a DEFINITY G2 or System 85, the Recall feature must be administered on a standard
    feature button.
    Call Park
    TmDayTime/Date
    PCallPriority Calling
    Third Screen ProgAbbreviated Dialing Program
    PauseAbbreviated Dialing Special
    Function Pause
    MarkAbbreviated Dialing Special
    Function Mark
    WaitAbbreviated Dialing Special
    Function Wait 
    						
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