Lucent Technologies DEFINITY Enterprise Communications Server, System 75, System 85 Instructions Manual

							DEFINITY Enterprise Communications Server and System 75 and System 85
Terminals and Adjuncts Reference
555-015-201Issue 11
December 1999
The 8400 Series Voice Terminals
12-33 The 8405B, 8405B Plus, 8405D, and 8405D Plus Voice Terminals
12
Additional Documents
The following documents contain additional information relating to the 8405 voice
terminal: (Use the 9 digit number listed after each document to order that book
from the BCS Publications Center for Lucent Technologies.)
nThe 8400-Series Voice Terminals Installation and User’s Manual,
555-230-875
nThe 8400-Series Voice Terminals Instructions for Installation, Switch
Administration, and Programming the Options
, 555-015-725
nDEFINITY Enterprise Communications Server Generic 1 and System 75
8405 Voice Terminal User’s Guide
, 555-230-736
nDEFINITY Enterprise Communications Server Generic 1 and 3 and
System 75 8405 Quick Reference Guide
, 555-230-737
nDEFINITY Enterprise Communications Server Generic 2 and System 85
8405 Voice Terminal User’s Guide
, 555-104-726
nDEFINITY Enterprise Communications Server Generic 2 and System 85
8405 Quick Reference Guide
, 555-104-725 
						

							DEFINITY Enterprise Communications Server and System 75 and System 85
Terminals and Adjuncts Reference
555-015-201Issue 11
December 1999
The 8400 Series Voice Terminals
12-34 The 8410 Voice Terminal
12
The 8410 Voice Terminal
Figure 12-11. One Version of the 8410D Voice Terminal (with Display)
Volume
ShiftTran sfer
TestConf
MuteDrop
Speak erHold
Reset Spkr
1
23
456
78
9ABC DEF
MNO JKL GHI
PQRS TUV WXYZ
*O
#
Dial Pad
Shift Button
10 Call
Message
Test Button
Mute Button
Speaker/
4 Softkeys
4 Display
8410D
NextPrevMenu Exit
Display
LINE
Line Jack
Speakerphone/
Ring
Drop Button
(on back of
Headset Light Appearance/
Fe atu re
Buttons
Adapter Jack Control
Buttons
Reset
Speaker
ButtonHandset
Jack (on
left side of
Message
TransferVo l u m e Handset
Control
Button
Button
terminal)
Conference Buttonterminal)
(on back of
terminal)
Hold/Ring Button 
						

							DEFINITY Enterprise Communications Server and System 75 and System 85
Terminals and Adjuncts Reference
555-015-201Issue 11
December 1999
The 8400 Series Voice Terminals
12-35 The 8410 Voice Terminal
12
Figure 12-12. Another Version of the 8410D Voice Terminal
The 8410 voice terminal is a multi-appearance digital telephone with 10 call
appearance/feature buttons, four standard fixed feature buttons (CONFERENCE,
DROP, HOLD, and TRANSFER), a MUTE button, a SPEAKER button which can
access either a 2-way speakerphone or a 1-way, listen-only speaker, a TEST
button, and a Volume control button. In addition, some 8410 voice terminals have
a blue SHIFT button; other 8410 voice terminals have a RING button instead.
There are two varieties of the 8410 voice terminal: the 8410B (8410D04A) is the
basic set, without a display; the 8410D (8410D03A) has a built-in 2-line by
24-character display.
NOTE:
The 8410D01A and 8410D02A are older versions of this voice terminal and
are no longer available.
Those users who have an 8410D with display can access 12 features with the
softkeys and display control buttons. These 12 features can be used
in addition to
the features on the call appearance/feature buttons.
Volume
RingTrans fe r
Te stConf
MuteDrop
SpeakerHold
1
23
456
78
9ABC DEF
MNO JKL GHI
PQRS TUV WX YZ
*O
#
Dial pad Handset
Hold button Transfer
Conference button
Ring button
10 Call appearance/
feature buttons
Message light
Test button
Mute button
Speaker button
Softkeys
DisplayNextPrevMenu Exit
Display
control
buttons
Handset jack
Line jack (on back
of voice terminal)
Speakerphone/
headset adapter
jack (on back of
voice terminal)
Drop button Vo l u m e
LINE
button control
button 
						

							DEFINITY Enterprise Communications Server and System 75 and System 85
Terminals and Adjuncts Reference
555-015-201Issue 11
December 1999
The 8400 Series Voice Terminals
12-36 The 8410 Voice Terminal
12
The 8410 voice terminal can work in both 4-wire and 2-wire environments. For
more information, see “Wiring Information.”
Applications
The 8410 voice terminal can be used with the DEFINITY Communications System
Generic 1, Generic 2, or Generic 3, the DEFINITY ECS, System 75, and
System 85. This type of voice terminal is especially suitable for managers,
executive secretaries, and other office support personnel who require access to
multiple lines for call handling, call coverage, bridging, conferencing, and
sophisticated voice communications. The display set can be used by those who
have a need for calling par ty display capabilities or who require a large number of
voice terminal features.
The 8410 voice terminals can also provide the user with simultaneous voice and
data communications. The 8410 can be connected to a 7400B Plus Data Module.
With the 8410 voice terminal, PC platform products can be useful in providing
voice capabilities since these screen-based products can greatly enhance the
telephone capabilities of these voice terminals.
Physical Features
Dimensions
NOTE:
The dimensions described here for the 8410 voice terminal are approximate.
Width = 7.8 inches
Depth (front to back) = 9.5 inches
Height (maximum with handset in place) = low position, 5.265 inches
high position, 6.625 inches
Features
Eight Fixed Feature Buttons
The 8410 has the following eight fixed feature buttons:
nCONFERENCE (labeled CONF) button
nDROP button
nTRANSFER button
nA red HOLD button
nEither a blue SHIFT button or a RING button 
						

							DEFINITY Enterprise Communications Server and System 75 and System 85
Terminals and Adjuncts Reference
555-015-201Issue 11
December 1999
The 8400 Series Voice Terminals
12-37 The 8410 Voice Terminal
12
nMUTE button
nSPEAKER button
nTEST button
The SHIFT Button
Some 8410 voice terminals have a blue SHIFT button that can be used in the
following ways: (The red light next to the SHIFT button goes on steadily when the
button is activated.)
nUsed with the HOLD button to select your own personalized ring from
among eight available patterns
nUsed with the SPEAKER button to perform an acoustic test of the
environment and adjust the speakerphone to the surrounding acoustic
environment for optimal performance
The RING Button
On other 8405 voice terminals, the user can press the RING button in order to
select a personalized ringing pattern for the voice terminal. There are eight ringing
patterns from which to choose.
Call Appearance/Feature Buttons
The 8410 voice terminal has 10 call appearance/feature buttons, each equipped
with a red light and a green status light. Usually, at least three of these buttons are
administered as call appearances for the terminal’s primary extension number,
where calls are placed and answered. The rest of the buttons can be used for
more call appearances (including bridged appearances of other stations’
extensions) and features. Buttons administered for features have only their green
status lights active.
Message Light
The red Message light goes on when a message is left for the user. It goes off
when the user retrieves the message or when the message is erased. This light is
labeled either
Messageor .
Speakerphone
The 8410 voice terminal is equipped with a built-in speaker phone. (The voice
terminal can be optioned for a 1-way, listen-only speaker instead.) The
Speakerphone capability allows a user to engage in a hands-free conversation
with the far-end party. The speakerphone can be turned on or off with the
SPEAKER button; can be muted with the MUTE button, and the volume can be
raised and lowered with the VOLUME “arrow” button.
If the voice terminal has a SHIFT button and
Rest Spkrappears below the
SPEAKER button, the user can access the Reset Speakerphone feature to adjust
the speakerphone for optimal performance. 
						

							DEFINITY Enterprise Communications Server and System 75 and System 85
Terminals and Adjuncts Reference
555-015-201Issue 11
December 1999
The 8400 Series Voice Terminals
12-38 The 8410 Voice Terminal
12
NOTE:
If there is not a SHIFT button and Reset Spkr does NOT appear under the
SPEAKER button, the voice terminal will adjust to the surrounding
environment by itself. The user does not need to do anything manually.
By pressing the blue SHIFT button on the set and then the SPEAKER button (if
the voice terminal is set for the Speaker phone feature), the user hears a set of
tones as the speakerphone performs an acoustic test of the environment. When
the tones stop, the speakerphone has finished adjusting itself and is ready for use.
The user
mustreset the speakerphone in any of three instances: whenever the
voice terminal is moved to another place (even in the same room), whenever the
red light next to the SPEAKER button is fluttering,and, when, in the unlikely event,
the speakerphone is making a squealing sound.
Speaker (Listen-Only) Feature
Although the 8410 voice terminal is shipped from the factory with the terminal set
for the Speakerphone feature, the 8410 voice terminal can be optioned instead for
a 1-way, listen-only speaker. If this is the case, use the SPEAKER button on the
front of the voice terminal for turning on and off the speaker.
The Speaker (listen-only) capability allows a user to engage in a 1-way
conversation with the far-end. Specifically, the user can only listen to the far-end.
To speak with the far-end, the user must use the handset which turns off the
speaker. The Speaker function may also be disabled.
MUTE Button
The MUTE button is a fixed feature button with a red status light. The MUTE
button turns off the microphone of the built-in speakerphone or the handset so
that a person can converse with another person in the room without the other
par ty listening in.
VOLUME Control Button
The 8410 voice terminal has a VOLUME “arrow” button on the front of the set.
This button has several functions. When the user is using the speakerphone or the
1-way speaker, the VOLUME button controls the volume of the speaker. When the
user is on a call using the handset, the VOLUME button controls the handset
volume. When the voice terminal is idle, the button controls the volume of the tone
ringer.
When the user sets the volume for the speaker, speakerphone, handset, or the
tone ringer, the display on the 8410D voice terminal shows a “bar array” that
indicates the volume setting. 
						

							DEFINITY Enterprise Communications Server and System 75 and System 85
Terminals and Adjuncts Reference
555-015-201Issue 11
December 1999
The 8400 Series Voice Terminals
12-39 The 8410 Voice Terminal
12
TEST Button
When the voice terminal is initially powered up, the green light next to the TEST
button flashes if the link with the PBX is not (or not yet) operational. The light
changes to steady green when the voice terminal is able to communicate with the
PBX. After the voice terminal is powered up, you can press the TEST button to
test the lights and the display on your voice terminal.
Display
The display on the 8410D set has two lines with 24 characters on each line. The
display, along with the softkeys and the display control buttons, can be used to
access 12 softkey features (the default softkey features and the alternative softkey
features are listed under “Softkeys”).
Display Control Buttons
These four buttons are labeled , , , and .
nis used to enter Softkey Mode and access the 12 softkey features.
nis used for exiting a display feature and returning to Normal
(call-handling) Mode.
nandcan be used to go back and for th through the feature
option screens.
Softkeys
The four buttons located below the display and labeled with arrows correspond to
features listed on the second line of the display screen. (There are four features
on each feature option screen.) The user can access any of the 12 features by
pressing the softkey below the feature abbreviation.
MenuExitPrevNext
Menu
Exit
PrevNext 
						

							DEFINITY Enterprise Communications Server and System 75 and System 85
Terminals and Adjuncts Reference
555-015-201Issue 11
December 1999
The 8400 Series Voice Terminals
12-40 The 8410 Voice Terminal
12
Below is a list of the 12 default softkey features assigned to the 8410 and the
order in which they appear.
On 8410D voice terminals (8410 terminals with a display) connected to a
DEFINITY G3V3 or later, the System Manager can choose to administer alternate
features for use with the softkeys. The following table lists some of the alternate
softkey features, those features that can be substituted for the default softkey
features listed on the previous page.
NOTE:
The DEFINITY ECS Release 5 (and later releases) may provide additional
alternate softkey features.
NOTE:
With G3V3 and later switches, the system can downloadBLANKsoftkey
labels for positions where there are no features administered.
Table 12-10. Default Softkey Features on the 8410
Abbreviation Feature
First Screen LWCLeave Word Calling
CnLWCCancel Leave Word Calling
AutCBAutomatic Callback
TimerTimer
Second Screen CFrwd
*
* On a DEFINITY Generic 2 or on a System 85, this feature is named Call Forward-Follow
Me.
Call Forward
CPark
†
† OnaDEFINITYG2andonaSystem85,thereisnoCallParkfeaturethatcanbe
assigned to a feature button. In order to have the Call Park function on a softkey or hard
button, administer the button as an Abbreviated Dial button and program the Call Park
trunk group access code onto it. This button can then be labeled “Call Park.” In addition,
on a DEFINITY G2 or a System 85, the Recall feature must be administered on a
standard feature button.
Call Park
TmDayTime/Date
PCallPriority Calling
Third Screen ProgAbbreviated Dialing Program
PauseAbbreviated Dialing Special Function Pause
MarkAbbreviated Dialing Special Function Mark
WaitAbbreviated Dialing Special Function Wait 
						

							DEFINITY Enterprise Communications Server and System 75 and System 85
Terminals and Adjuncts Reference
555-015-201Issue 11
December 1999
The 8400 Series Voice Terminals
12-41 The 8410 Voice Terminal
12
Table 12-11. Alternate Softkey Features on the 8410 Connected
   to a DEFINITY G3V3 and Later
Abbreviation Feature
ADAbbreviated Dialing buttons
(can be multiple AD buttons)
CnsltConsult
CountACD Stroke Count
CPkupCall Pickup
Dir
*
* A CALL DISPLAY button should be administered, if access to System Directory is
provided. It is also desirable for a NEXT DISPLAY button to be administered. This
feature is
notavailable on a DEFINITY G2 or System 85.
Directory
ExclManual Exclusion
HFAns
†
† This feature isnotavailable on a DEFINITY G2 or System 85.
Internal Auto Answer
IAutoIntercom Auto
IDialIntercom Dial
InsptInspect
LastLast Number Dialed
RngOfRinger Off
SACSend All Calls
SFuncAbbreviated Dialed Special Function
SpresAbbreviated Dialing Special Function Suppress
StatsView (ACD) Statistics
StopAbbreviation Dialing Indefinite Wait or Stop
View
‡
‡ This feature is available only on a DEFINITY G3V2 (or later) switches.
Stored Number 
						

							DEFINITY Enterprise Communications Server and System 75 and System 85
Terminals and Adjuncts Reference
555-015-201Issue 11
December 1999
The 8400 Series Voice Terminals
12-42 The 8410 Voice Terminal
12
Other Physical Features
Handset
The 8410 voice terminal is equipped with a K-type handset.
Dial Pad
The 8410 voice terminal has a 12-button touch-tone dial pad. The letters “Q” and
“Z” have been added to the appropriate dial pad keys for directory access, and the
“5” button on the dial pad has raised bars for visually-impaired users.
Jacks
The 8410 voice terminal’s housing has a Line jack located on the back of the
housing, and a Handset cord jack located on the side of the set. There is also a
Speakerphone/headset adapter jack to which the user can connect adjunct
equipment.
Cords
Two cords are supplied with the 8410: a coiled 9-foot handset cord and a 7-foot
line cord.
Optional longer cords are available: a 12-foot handset cord and 14-foot and
25-foot line cords.
Ringing
The 8410 voice terminal has electronic tone ringing with eight possible ringing
patterns that can be selected with the RING button on some 8405 voice terminals;
on other voice terminals, the user presses the SHIFT button and the HOLD button
in order to choose a ringing pattern.
The loudness of the tone ringer can be controlled by the VOLUME “arrow” button.
(The user must NOT be on a speakerphone call. If the user is using the
speakerphone, the VOLUME “arrow” button controls the volume of the
speakerphone.)
Mounting Options
The 8410 voice terminal comes equipped with a 2-position desk stand. This stand
can also be removed so the user can mount the set on the wall.
Color Options
The 8410 voice terminal is available in black and in white.