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Lucent Technologies DEFINITY Enterprise Communications Server, System 75, System 85 Instructions Manual
Lucent Technologies DEFINITY Enterprise Communications Server, System 75, System 85 Instructions Manual
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DEFINITY Enterprise Communications Server and System 75 and System 85 Terminals and Adjuncts Reference 555-015-201Issue 11 December 1999 The 6400 Series Telephones 7-37 The 6416D+ and 6416D+M Telephones 7 6416D+ and 6416D+M Telephones and Equipment PECs and Comcodes The 6416D+ and 6416D+M telephones and components can be ordered with these PECs and Comcodes: n6416D+ (6416D01A) telephone Gray 6416D+ Set PEC: 3306-16G Comcode: 108019951; White 6416D Set PEC: 3306-16W Comcode: 108019845 nModular Class B 6416D+M (6416D02A) telephone Gray 6416D+M Set PEC: 3306-6MG Comcode: 108020256; White 6416D+M Set PEC: 3306-6MW Comcode: 108020157 nAJ2A Handset Comcode: Gray=220035018; White=220035000 nHandset cord (9 feet) Comcode: Gray and White cord comcodes not available at this time nD8W-87 Line cord (7 feet) PEC: 2725-07G Comcode: 103786778 nD8W-87 Line cord (14 feet, silver) PEC: 2725-07N (COL18) Comcode: 103786828 nD8W-87 Line cord (25 feet, silver) PEC: 2725-07S (COL18) Comcode: 103786802 nD2R-87 Line cord (14 feet) Comcode: 105001861 nButton Designation Card Laser Sheet For 25 Sets PEC: 32310A Comcode: 847770666; Laser Sheet For 100 Sets PEC: 32311A Comcode: 847770674 n100A-266 Tip/Ring Module(White) PEC: 3305-TR1 Comcode: 108332446 100A-266Tip/Ring Module with 1151A Power Supply PEC: 3305-TRP
DEFINITY Enterprise Communications Server and System 75 and System 85 Terminals and Adjuncts Reference 555-015-201Issue 11 December 1999 The 6400 Series Telephones 7-38 The 6416D+ and 6416D+M Telephones 7 nXM24 Expansion Module(for the non-modular 6416D+ and 6424D+) Gray XM24 = PEC: 33076/A, Comcode: 108023243 White XM24 = PEC: 33074/A, Comcode: 108023235 nXM24 Expansion Module(with a new base angle for the 6416D+M, 6424D+M, and CALLMASTER V) Gray XM24 = PEC: 33071/A, Comcode: 108544511 White XM24 = PEC: 33072/A, Comcode: 108554503 Adjuncts The Modular 6416D+M telephones, with the connected 100A Tip/Ring module in the desktop stand, allow connection with such analog adjuncts as answering machines, fax machines, modems, analog speakerphones, and TDD machines commonly used by the hearing impaired. For more information about these connections with the 100A Tip/Ring module, see theAdjunctssection later in this manual. The non-Modular 6416D+ telephones cannotaccommodate any adjunct equipment. NOTE: The Headsets mentioned below can be plugged into the Handset jack. On the Modular 6416D+M, there is also a Headset jack to which a headset can be connected. Headsets A list of compatible headsets, consisting of both modular and plug prong base units and selection of headpieces, appears in “Headset Adapters” in theAdjuncts section later in this manual. Additional Documents The following documents contain additional information relating to the 6416D+ and 6416D+M telephone: (Use the 9 digit number listed after each document to order that book from the BCS Publications Center for Lucent Technologies.) n6408+, 6408D+, 6416D+, 6416D+M, 6424D+, and 6424D+M Telephones User’s Guide , 555-230-739 n6400 Series Multi-line Telephones Quick Reference Cards, 555-104-752 nThe Tip/Ring Interface Module Installation and User Instructions, 555-233-707.
DEFINITY Enterprise Communications Server and System 75 and System 85 Terminals and Adjuncts Reference 555-015-201Issue 11 December 1999 The 6400 Series Telephones 7-39 The 6424D+ and 6424D+M Telephone 7 The 6424D+ and 6424D+M Telephone Figure 7-9. The 6424D+ and 6424D+M Telephone All 6424D+ and 6424D+M Telephones The 6424D+ and 6424D+M telephones are multi-appearance digital telephones with 24 call appearance/feature buttons. The telephones also have six standard fixed feature buttons: a SPEAKER button, which can access a 2-way speakerphone, a MUTE button to mute the handset or speakerphone microphone, 7PQRS 3DEF Spe akerMuteHold RedialTransferConf Te s t R in g 2ABC1 4GHI * 56 8 9MNO JKL TUV WXYZ O# Vo lu m e MuteHold Transfer/ Conference/ Ring button Dial padMessage Tray handle for quick reference cards Redial button HandsetMenu Exit Prev Next Display2-line by 24-character display Softkeys 24 call appearance/ feature buttons Light Speaker button button button buttonTe s t Vo l u m e buttons control button Control Te l #
DEFINITY Enterprise Communications Server and System 75 and System 85 Terminals and Adjuncts Reference 555-015-201Issue 11 December 1999 The 6400 Series Telephones 7-40 The 6424D+ and 6424D+M Telephone 7 a red HOLD button, REDIAL button, TRANSFER/TEST button for transferring a call or testing the lights and display on the telephone, and a CONF/RING button for setting up a conference call and for selecting a personalized ringing pattern. These telephones also have a red Message light and a Volume control button. With the 6424D+ and 6424D+M telephones you can access 12 features with the softkeys and display control buttons. These 12 features can be used in addition to the features on the call appearance/feature buttons. NOTE: The 6424D+ and 6424D+M telephones can work ONLY in a 2-wire environment. For more information, see “Wiring Information.” An XM24 expansion module can be connected to any 6424D+ or 6424D+M telephone to expand the number of buttons you can use. However, when the expansion module is connected, you must connect an auxiliary power supply to the telephone. An 1151A1 local power supply or an 1151A2 local power supply with Battery Holdover are recommended. Only the Modular 6424D+M In June, 1999, Modular 6416D+M (6416D02A) and 6424D+M (6424D02A) telephones will also be available. These modular telephones allow you to install a 100A Tip/Ring module in the desktop stand on the telephone for increased set functionality. Through a 6-position RJ11-type jack, the Tip/Ring module provides connection between these two 6400 Series telephone models and such analog adjuncts as answering machines, fax machines, modems, analog speakerphones, and TDD machines commonly used by the hearing impaired. NOTE: In order for the Modular 6416D+M and 6424D+M sets to operate, you must connect an auxiliary power supply to the telephone. For more information about the 100A Tip/Ring Module, refer to “The 100A Tip/Ring Module” in theAdjunctssection later in this manual. Applications All 6424D+ and 6424D+M Telephones The 6424D+ and 6424D+M telephones can be used with the DEFINITY ECS Release 6.1 and later. The 6424D+ and 6424D+M telephones are especially suitable for managers, executive secretaries, and other office support personnel who require access to multiple lines for call handling, call coverage, bridging, conferencing, and sophisticated voice communications. The display on these sets can be used by those who have a need for calling par ty display capabilities or who require a large number of telephone features.
DEFINITY Enterprise Communications Server and System 75 and System 85 Terminals and Adjuncts Reference 555-015-201Issue 11 December 1999 The 6400 Series Telephones 7-41 The 6424D+ and 6424D+M Telephone 7 Applications for the Modular 6424D+M Telephones Only If the Modular 6424D+M telephone is being used with a DEFINITY switch, the manner in which the telephone and the analog adjunct interact depends on the switch release to which your telephone is connected. (Your system manager can give you more information about the switch release.) nOn DEFINITY Enterprise Communications Server (ECS) releases prior to Release 8.1, going back to Release 6.1, the analog adjunct shares the telephone line with the telephone. Therefore, while the telephone is being used, you cannotuse the analog adjunct at the same time, or vice versa. nOn the DEFINITY ECS Release 8.1 and later, the telephone and the analog adjunct can be assigned separate telephone lines, and thus the telephone and analog adjunct can be used simultaneously. Physical Features Dimensions NOTE: The dimensions described here for the 6424D+ and 6424D+M telephones are approximate. Width = 10.35 inches (26.35 cm) Depth (front to back) = 8.5 inches (21.59 cm) Height (with deskstand and handset in place) = 4.75 inches (12.07 cm) Features Six Fixed Feature Buttons The 6424D+ and 6424D+M telephones have the following six fixed feature buttons: nSPEAKER button nMUTE button nHOLD button nREDIAL button nTRANSFER/TEST button nCONFERENCE (labeled CONF)/RING button
DEFINITY Enterprise Communications Server and System 75 and System 85 Terminals and Adjuncts Reference 555-015-201Issue 11 December 1999 The 6400 Series Telephones 7-42 The 6424D+ and 6424D+M Telephone 7 Speaker (Listen-Only) Feature The 6424D+ and 6424D+M telephones have a two-way speaker phone; however, these telephones can also be optioned instead for a 1-way, listen-only speaker. If this is the case, use the SPEAKER button on the front of the telephone for turning on and off the speaker. The Speaker (listen-only) capability allows a user to engage in a 1-way conversation with the far-end. Specifically, the user can only listen to the far-end. To speak with the far-end, the user must use the handset which turns off the speaker. The Speaker function may also be disabled. Speakerphone The 6424D+ and 6424D+M telephones are equipped with a built-in 2-way speakerphone. (The telephone can be optioned for a 1-way, listen-only speaker instead. The system manager should have records of how this feature is optioned.) The Speakerphone capability allows a user to engage in a hands-free conversation with the far-end par ty. The speakerphone can be turned on or off with the SPEAKER button; can be muted with the MUTE button, and the volume can be raised and lowered with the VOLUME “arrow” button. MUTE Button The MUTE button is a fixed feature button with a red status light. The MUTE button turns off the microphone of the built-in speakerphone or the handset so that a person can converse with another person in the room without the other par ty listening in. HOLD Button The red HOLD button can be used for putting a call on hold. When a call is on hold, the green light next to the held call flashes. REDIAL Button The REDIAL button can be used for rediaing the last number you dialed from the dial pad. TRANSFER/TEST button The TRANSFER/TEST button can be used in a couple ways: When the telephone is off-hook, the user can press the TRANSFER button to transfer a call. When the phone is on-hook, the user can use the TRANSFER button to test the lights and the display. (In the latter case, all the display segments fill in.) CONFERENCE/RING Button The CONFERENCE/RING button can be used in a couple ways: When the telephone is off-hook, the user can use this button to set up a conference call with five other people. When the phone is on-hook, the user can press this button to select a personalized ringing pattern from among eight different patterns.
DEFINITY Enterprise Communications Server and System 75 and System 85 Terminals and Adjuncts Reference 555-015-201Issue 11 December 1999 The 6400 Series Telephones 7-43 The 6424D+ and 6424D+M Telephone 7 Call Appearance/Feature Buttons The 6424D+ and 6424D+M telephones have 24 call appearance/feature buttons, each equipped with a red and a green light. Usually, at least two of these buttons are administered as call appearances for the telephone ’s primary extension number, where calls are placed and answered. The remainder of the buttons can be used for more call appearances (including bridged appearances of other stations’ extensions) and features. Buttons administered for features have only their green status lights active. Message Light The red Message light goes on when a message is left for the user. It goes off when the user retrieves the message or when the message is erased. VOLUME Control button The 6424D+ and 6424D+M telephones have a VOLUME “arrow” button on the front of the set. This button has several functions. When the user is using the speakerphone or the 1-way speaker, the VOLUME button controls the volume of the speaker. When the user is on a call using the handset, the VOLUME button controls the handset volume. When the telephone is idle, the button controls the volume of the tone ringer. When the user sets the volume for the speaker, speakerphone, handset, or the tone ringer, the display on the 6424D+ and 6424D+M telephones shows a “bar array” that indicates the volume setting. Display The display on the 6424D+ and 6424D+M telephones has two lines with 24 characters on each line. The display, along with the softkeys and the display control buttons, can be used to access 12 softkey features. (The default softkey features and the alternative softkey features are listed under “Softkeys.”) Display Control Buttons These four buttons are labeledMenu,Exit,Prev, andNext. nTheMenubuttonis used to enter Softkey Mode and access the 12 softkey features. nTheExitbuttonis used for exiting a display feature and returning to Normal (call-handling) Mode. nThePrevandNextbuttons can be used to go back and forth through the feature option screens. Softkeys The four buttons located below the display and labeled with arrows correspond to features listed on the second line of the display screen. (There are four features on each feature option screen.) The user can access any of the 12 features by pressing the softkey below the feature abbreviation.
DEFINITY Enterprise Communications Server and System 75 and System 85 Terminals and Adjuncts Reference 555-015-201Issue 11 December 1999 The 6400 Series Telephones 7-44 The 6424D+ and 6424D+M Telephone 7 Below is a list of the 12 default softkey features assigned to the 6424D+ and 6424D+M telephones and the order in which they appear. On 6424D+ and 6424D+M telephones connected to a DEFINITY system Release 6.1 or later, the system manager can choose to administer alternate features for use with the softkeys. The following table lists some of the alternate softkey features that can be substituted for the default softkey features listed on the previous page. NOTE: Future releases of the DEFINITY system may provide additional alternate softkey features. NOTE: The DEFINITY system can downloadBLANKsoftkey labels for positions where there are no features administered. Table 7-8. Default Softkey Features on the 6424D+ and 6424D+M Abbreviation Feature First Screen Dir*System Directory DropDrop HFAnsInternal Auto Answer TimerTimer Second Screen PCall * * A Call Display button should be administered, if access to System Directory is provided. Priority Calling AutCBAutomatic Callback ProgAbbreviated Dialing Program PauseAbbreviated Dialing Pause Third Screen LWCLeave Word Calling RngOfRinger Off BtnVuButton Assignment/View AdminSelf-Administration
DEFINITY Enterprise Communications Server and System 75 and System 85 Terminals and Adjuncts Reference 555-015-201Issue 11 December 1999 The 6400 Series Telephones 7-45 The 6424D+ and 6424D+M Telephone 7 Table 7-9. Alternate Softkey Features on the 6424D+ and 6424D+M Connected to a DEFINITY ECS Release 6.1 and Later Abbreviation Feature AcctAccount Code Entry ADAbbreviated Dialing buttons (can be multiple AD buttons) CFrwdCall Forwarding All Calls CParkCall Park CPkUpCall Pickup CnLWCCancel Leave Word Calling CnsltConsult CountACD Stroke Count DpkupDirected Call Pickup ExclManual Exclusion GrpPgGroup Paging IAutoIntercom Auto IDialIntercom Dial InsptInspect MarkAD Special Function Mark ParkCall Park to other Extensions SACSend All Calls SFuncAbbreviated Dialed Special Function SpresAbbreviated Dialing Special Function Suppress StatsView (ACD) Statistics StopAbbreviation Dialing Indefinite Wait or Stop WaitAD Special Function Wait
DEFINITY Enterprise Communications Server and System 75 and System 85 Terminals and Adjuncts Reference 555-015-201Issue 11 December 1999 The 6400 Series Telephones 7-46 The 6424D+ and 6424D+M Telephone 7 Other Physical Features Pull-out tray Five quick reference cards are provided in the tray located under the base of every 6400 Series telephone. Handset The 6424D+ and 6424D+M telephones are equipped with an AJ2A handset which can accept either a handset or a headset. Dial pad The 6424D+ and 6424D+M telephones are equipped with a 12-button touch-tone dial pad. The letters “Q” and “Z” have been added to the appropriate dial pad keys for directory access, and the “5” button on the dial pad has raised bars for visually-impaired users. Jacks The housing of the 6424D+ and 6424D+M telephones has a Line jack and a Handset cord jack located on the back of the housing. The 6424D+ also has an Expansion Module (“XM24”) jack on the back of the telephone to allow connection of an XM24 expansion module. The Modular 6424D+M telephones also have a Headset jack on the back of the telephone. The Handset cord jack can be used for either a headset or a handset; however, the Headset jack can be used only with a headset. NOTE: When a modular base unit is used with the Headset jack, the handset should remain plugged into the Handset jack. NOTE: If you plug the headset directly into the Headset jack, you may use a button on the adapter cord, if so equipped, to go off-hook and on-hook, or a button may be administered. Cords Two cords are supplied with all 6424D+ and 6424D+M telephones: a coiled 9-foot handset cord and a 7-foot line cord. Optional longer cords are available: a 12-foot handset cord and 14-foot and 25-foot line cords. In order for the tip/ring module to operate with the Modular 6424D+M telephone, the telephone’s desktop stand and the required auxiliary power supply must be connected with an 8-foot D8W cord. Headset On/Off