Lucent Technologies Centrevu Cms Administration Guide

							  Task: using timetables and shortcuts  CentreVu CMS Administration
Deleting tasks from a timetable13-19
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7Select the Exit SLK. 
The Timetable window opens.
END OF STEPS...........................................................................................................................................................................
Reference
Only the owner of the timetable and the call center administrator can 
delete tasks from a timetable. 
						

							  Task: using timetables and shortcuts  CentreVu CMS Administration
Editing a timetable globally13-20
............................................................................................................................................................................................................................................................Editing a timetable globally
OverviewThe Global Edit menu selection enables you to replace all occurrences 
of a given input value in a task with a new value. For example, you may 
have reports scheduled to run in a timetable using data from yesterday 
and you want to use data from three days ago instead.  Global Edit 
enables you to use the older data for all the reports with a single action.
StepsTo edit a timetable globally:
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1On the Keep SLK menu, select Timetable. 
The Timetable window opens. 
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2In the Timetable name field, type the name of the timetable that you 
want to edit. 
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3On the action list, select Get contents and press  Return.
The Get Contents window opens.
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4In the  Task number(s) field, type the task numbers that you want to edit.
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5Select Global edit and press Return.  
The Get Contents Global Edit window opens.
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6Type [ next to the type of field you want to change.  
						

							  Task: using timetables and shortcuts  CentreVu CMS Administration
Editing a timetable globally13-21
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7Type the new value, list, or range of values to replace the values in the 
selected field type.
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8On the action list, select Confirm. 
A secondary window similar to this opens.
This window lists tasks that you changed. The new value is substituted 
for the original value in the field of the type you selected.
END OF STEPS...........................................................................................................................................................................
StepsTo return to the Global Edit window:
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1Select the Exit SLK or the Current SLK.  
						

							  Task: using timetables and shortcuts  CentreVu CMS Administration
Editing a timetable globally13-22
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2Do the following
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3Select the Exit SLK.
END OF STEPS...........................................................................................................................................................................
Reference
• Only the owner of the timetable and the call center administrator 
can globally edit a timetable.
• If you make a copy of the original timetable and then edit the 
copy, you can preserve the original timetable to run normally.
• When you select Global Edit, the secondary window opens. This 
secondary window allows you to select the field in which to 
replace values and to specify the new values. Any error found in 
the input is reported to you in an error message window. You must 
correct all errors before selecting an action.
If Then
You want to make 
the changes you 
specified.Select  Modify.
The change is made in all the tasks that match the 
input field type you specified and the old values in the 
fields are replaced by the new values you typed.
If the action completes successfully, “Successful” 
displays in the status line. If the action fails, “Failed” 
displays on the status line and a popup window 
explains the reason for the failure.
If none of the tasks have an input field of the type you 
select for change, the status line displays “Successful” 
but no tasks are modified. 
After you successfully complete the Global Edit 
window, you can see the changed values on the Get 
Contents window Values list. 
You do not want to 
make the changes 
you specified.Select the 
Exit SLK. 
The Global Edit window opens. 
To repeat this procedure with different field values, 
return to Step 6. 
						

							  Task: using timetables and shortcuts  CentreVu CMS Administration
Changing timetable tasks13-23
............................................................................................................................................................................................................................................................Changing timetable tasks
StepsTo change a timetable task:
...........................................................................................................................................................................
1On the Keep SLK menu, select Timetable. 
The Timetable window opens.
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2In the Timetable name field, type the name of the timetable in which you 
want to change tasks. 
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3On the action list, select Get contents and press  Return.
The Get Contents window opens.
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4In the  Task number(s) field, type the task numbers that you want to 
change and select Modify.
You are now in Keep mode. The task window opens for the task you 
selected.
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5Make your changes to the fields:
• You must select an action to complete the change. You can change 
the task data, the task action, or both. 
• The default action for the task is the one currently associated with 
the task. You can press 
Return twice to complete the change of 
task data without changing the task action.
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6Press Return, select the appropriate action, and press Return again. 
The next task to be changed displays. 
						

							  Task: using timetables and shortcuts  CentreVu CMS Administration
Changing timetable tasks13-24
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7Repeat Steps 5 and 6 until you have changed all the tasks.
After you have changed the last task, a prompt asks if you want to save 
your changes. 
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8Type < to save the changes.  
The Get Contents window opens.
END OF STEPS...........................................................................................................................................................................
Reference
• Only the owner of the timetable and the administrator can change 
timetable tasks.
• The 
Current SLK and MainMenu SLK are blocked while you 
change tasks. The terminal beeps if you select either of these two 
keys. 
• The only valid choice on the 
Keep SLK menu is  Stop.
• The only option available from the 
Window SLK is the Redraw 
screen. 
• If you press the 
Exit SLK without selecting a task action, a popup 
window tells you that task modification is cancelled (the input 
data values have not changed for this task). Press 
 Return to 
continue. 
• To exit the timetable without saving your changes, select  Stop 
from the 
Keep SLK menu and then type Q in the acknowledgment 
window.  
						

							  Task: using timetables and shortcuts  CentreVu CMS Administration
Listing all the timetables in your database13-25
............................................................................................................................................................................................................................................................Listing all the timetables in your database
StepsTo list all the timetables in your database:
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1On the Timetable List all window, press Ctrl+Z to clear all fields.
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2Use the Status field to see the status of the timetable scheduled to run:
•
Finished  indicates that the timetable was scheduled to run once 
and it completed successfully.  
•
Failed  indicates that the timetable failed to run successfully for 
the last scheduled run time. For example, if 
CentreVu CMS is off, 
the List All window displays “Failed” in the status line.
— If the timetable is rescheduled and the next run time is valid, 
the timetable runs as scheduled.
— If you want to run the timetable for the time that it failed you 
must set a new start time. First, go into the timetable and change 
the start time to two minutes or so from the present time. Then 
change the start date to todays date.
•
Successful  indicates that the timetable completed successfully. 
•
Unscheduled  indicates that the timetable does not have a start 
time or start date (is not scheduled). 
•
Running  indicates that the timetable is running. 
END OF STEPS........................................................................................................................................................................... 
						

							  Task: using timetables and shortcuts  CentreVu CMS Administration
Using timetables with the system clock13-26
............................................................................................................................................................................................................................................................Using timetables with the system clock
OverviewIf you change the switch clock or the Solaris system clock  to a date and 
time in advance of the current date and time, any timetables scheduled 
to run between the current time and the new clock time start running 
immediately. If all timetables start running at the same time, 
CentreVu 
CMS runs very slowly. This can happen during the change to daylight-
saving time or if the switch clock is changed to a future date or time. 
StepsIf all or most of your timetables start running at the same time, use 
these steps to stop the timetables and reset the Solaris system clock:
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1Put CentreVu CMS in single-user mode. 
Timetables stop running.
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2Set the switch clock or Solaris system clock to the correct time, and go 
to the Solaris system.
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3At the  prompt, type FPVDGP to turn CentreVu CMS off and back on.
Result:  The following displays:
 &DOO0DQDJHPHQW6\VWHP$GPLQLVWUDWLRQ0HQX
 VHOHFWDFRPPDQGIURPWKHOLVWEHORZ
 DFGBFUHDWHHILQHDQHZ$&
 DFGBUHPRYH5HPRYHDOODGPLQLVWUDWLRQDQGGDWD
IRUDQ$&
 EDFNXS)LOHV\VWHPEDFNXS
 GLVNPDS(VWLPDWHGLVNUHHTXLUHPHQWV
 PHPRU\(VWLPDWHPHPRU\UHTXLUHPHQWV
   UHDOWLPH (VWLPDWH UHDOWLPH UHSRUW UHIUHVK
UDWH
 SNJBLQVWDOO,QVWDOODIHDWXUHSDFNDJH
 SNJBUHPRYH5HPRYHDIHDWXUHSDFNDJH
 UXQBFPV7XUQ&06RQRURII
 W\SHFKRLFHRUTWRTXLW 
						

							  Task: using timetables and shortcuts  CentreVu CMS Administration
Using timetables with the system clock13-27
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4Type .
Result:  The following displays: 
 VHOHFWWKHIROORZLQJ
 7XUQRQ&06
 7XUQRII&06
 W\SHWKHFKRLFH
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5To  t u r n  CentreVu CMS off, type . 
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6To  t u r n  CentreVu CMS back on, type FPVDGP at the  prompt, and 
then type 
 at the W\SHFKRLFHRUTWRTXLW prompt. 
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7After VHOHFWWKHIROORZLQJ, type . 
The message 
3OHDVHZDLWIRULQLWLDOL]DWLRQ displays. When 
CentreVu CMS is successfully turned back on, the message 


&06
LVQRZXS


 displays. Your cursor is at the  prompt.
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8Type H[LW to return to the  prompt and log into CentreVu CMS.
END OF STEPS...........................................................................................................................................................................
Reference
When changing to daylight-saving time, do not change the time during 
the hour in which all your daily timetables are scheduled to run. 
						

							  Task: using timetables and shortcuts  CentreVu CMS Administration
Creating a shortcut13-28
............................................................................................................................................................................................................................................................Creating a shortcut
StepsTo create a shortcut:
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1On the Keep SLK menu, select Shortcut. 
The Shortcut window opens. 
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2In the Shortcut name field, type a unique name and press the down arrow 
or 
Tab  to go to the next field.
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3In the Description  field, type a description for the shortcut. 
The user ID field shows your user ID and the cursor moves to the 
action list.
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4To add your shortcut to CentreVu CMS, press $, select Add on the 
action list, and press 
 Return. 
You can display multiple windows on the screen by selecting  Move 
and Size from the 
Window SLK menu, then moving and sizing the 
output windows so they do not overlap. This allows you to make the 
best use of space on your screen.
“Working” displays in the status line. (All other windows temporarily 
close.) If the shortcut name already exists, “Already exists” displays on 
the status line; you must type another shortcut name. If all entries are 
valid, “ Successful” displays on the Shortcut window status line and 
“Keeping Entries” displays in the border of the MainMenu.  
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5From the MainMenu, go to the task that you want to view, complete the 
fields on the window, and click an action list item. 
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6When you have made and validated each action list selection, Entries 
Stored displays on the status line of the current window.