Lucent Technologies Centrevu Cms Administration Guide

							  Task: learning and using Solaris  CentreVu CMS Administration
12-1
12 Task: learning and using Solaris
............................................................................................................................................................................................................................................................Overview
PurposeIn this task you will find the following procedures:
• Logging into Solaris
• Using Solaris
• Viewing a Solaris system file
• Changing a users password
• Returning to 
CentreVu® CMS
• Administering a printer
• Stopping or starting the Scheduler utility
• Restore files in Solaris
CentreVu Call Management System (CMS) interfaces with the Solaris 
system and uses several Solaris system utilities to communicate with 
terminals and printers, to log errors, and to run operations. The steps 
that follow tell you how to use Solaris operating system commands. 
						

							  Task: learning and using Solaris  CentreVu CMS Administration
Logging into Solaris12-2
............................................................................................................................................................................................................................................................Logging into Solaris
PrerequisitesNote the following:
•
Caution: Be careful when accessing the Solaris system and 
running Solaris system commands. Damage can result to 
CentreVu CMS if you use the Solaris system commands 
incorrectly. Before you run any Solaris system command, be sure 
you know what effect it will have.
• To do some of the Solaris system procedures, you need to know 
the root password for your system.
StepsTo access Solaris:
...........................................................................................................................................................................
1Access Solaris by logging in as URRW at any terminal. When you log in 
as 
URRW, your cursor is at the # prompt.
END OF STEPS........................................................................................................................................................................... 
						

							  Task: learning and using Solaris  CentreVu CMS Administration
Using Solaris12-3
............................................................................................................................................................................................................................................................Using Solaris
StepsTo use Solaris:
...........................................................................................................................................................................
1From CentreVu CMS, highlight the COMMANDS  SLK.
Note: some commands require a 
URRW login. See the remainder of this 
task for specifics.
The Commands menu opens.
...........................................................................................................................................................................
2Highlight UNIX and press  ENTER.
The screen clears and a 
 prompt displays.
Since this is not a root login, some commands are not available.
...........................................................................................................................................................................
3When you have finished working in the system, type H[LW at the prompt 
and press 
ENTER.
You return to your current open window in 
CentreVu CMS.
END OF STEPS........................................................................................................................................................................... 
						

							  Task: learning and using Solaris  CentreVu CMS Administration
Viewing a Solaris system file12-4
............................................................................................................................................................................................................................................................Viewing a Solaris system file
PrerequisitesNote that the pg command displays Solaris system file data one 
terminal screen at a time.
StepsTo view a system file:
...........................................................................................................................................................................
1From CentreVu CMS, highlight the COMMANDS SLK.
The Commands window opens.
...........................................................................................................................................................................
2Highlight UNIX and press  ENTER.
The screen clears and a 
 prompt displays.
...........................................................................................................................................................................
3At the  prompt, type the following command to view a CentreVu CMS 
historical report sent to a file: 
SJILOHQDPH!
The ILOHQDPH! is the name you typed for the file specified as the 
report destination. This command shows you the file, one page 
(terminal screen) at a time. 
END OF STEPS........................................................................................................................................................................... 
						

							  Task: learning and using Solaris  CentreVu CMS Administration
Changing a users password12-5
............................................................................................................................................................................................................................................................Changing a users password
StepsIf a user forgets his or her password:
...........................................................................................................................................................................
1From CentreVu CMS, highlight the COMMANDS SLK.
The Commands window opens.
...........................................................................................................................................................................
2Highlight UNIX and press  ENTER.
The screen clears and a 
 prompt displays.
...........................................................................................................................................................................
3Type VX²URRW.
...........................................................................................................................................................................
4At the prompt, type the correct root password.
...........................................................................................................................................................................
5At the  prompt, type SDVVZGXVHULG!, then type the ID of the user 
who forgot the password.
...........................................................................................................................................................................
6At the prompt, type a new password for the user.
...........................................................................................................................................................................
7At the  prompt, type SDVVZGIXVHULG!This means that the user 
must type a new password the next time he or she logs in to 
CentreVu 
CMS.
END OF STEPS........................................................................................................................................................................... 
						

							  Task: learning and using Solaris  CentreVu CMS Administration
Returning to CentreVu CMS12-6
............................................................................................................................................................................................................................................................Returning to CentreVu CMS
Steps...........................................................................................................................................................................
1Type H[LWand press ENTER.
The screen clears and a 
 prompt displays.
...........................................................................................................................................................................
2Again, Type H[LWand press ENTER.
The screen clears and the 
CentreVu CMS prompt displays, returning 
you to your current open window in 
CentreVu CMS.
END OF STEPS........................................................................................................................................................................... 
						

							  Task: learning and using Solaris  CentreVu CMS Administration
Administering a printer12-7
............................................................................................................................................................................................................................................................Administering a printer
OverviewUsing the CentreVu Supervisor interface, you can administer a printer 
for each PC. The information that follows does not apply to printers 
directly connected to the PC or to the PC via the LAN. 
Prerequisites 
• If a printer jams and the print requests are no longer in queue, you 
must resubmit the print requests that did not print. If the print 
request is still in queue after you fix the printer, the job prints. You 
may need to resubmit the print request that was printing when the 
printer jammed.
• If the printer runs out of paper during a print job, you must 
reenable the printer after you add the paper.
• You can only cancel your own print job.
StepsTo administer a printer:
...........................................................................................................................................................................
1From CentreVu CMS, select the COMMANDS SLK.
The Commands window opens.
...........................................................................................................................................................................
2Press  ENTER.
The screen clears and a 
 prompt displays.
...........................................................................................................................................................................
3To check the status of the print spooler utility, to see if the printer is 
enabled, and to list the print request job IDs, type: 
XVUELQOSVWDWW
...........................................................................................................................................................................
4To cancel a queued print job at the  prompt, type: XVUELQFDQFHO
SULQWMREUHTXHVW,!
 Each user can only cancel his or her own 
print job. 
						

							  Task: learning and using Solaris  CentreVu CMS Administration
Administering a printer12-8
...........................................................................................................................................................................
5In the SULQWMREUHTXHVW,! field, type the job number of the print 
request you want to cancel.
END OF STEPS...........................................................................................................................................................................
StepsTo move a print job to a different printer:
...........................................................................................................................................................................
1Log in as URRW, then type the following command at the prompt:
XVUOLEOSPRYHQXPEHUV!GHVW!
...........................................................................................................................................................................
2In the  field, type the print request nulmbers for the current 
printer, then type the name of the new printer in the  field.
END OF STEPS...........................................................................................................................................................................
StepsTo move all print requests to a different printer:
...........................................................................................................................................................................
1Log in as URRW, then type the following command at the  prompt:
XVUOLESPRYHGHVW!GHVW!
...........................................................................................................................................................................
2In the  field, type the name of the current printer you want to 
disable.
...........................................................................................................................................................................
3In the  field, type the name of the printer you want to enable.
END OF STEPS...........................................................................................................................................................................
StepsTo disable a printer from actively printing queued requests:
...........................................................................................................................................................................
1Log in as URRW, then type the following command at the  prompt.
XVUELQGLVDEOHSULQWHUQDPH! 
						

							  Task: learning and using Solaris  CentreVu CMS Administration
Administering a printer12-9
...........................................................................................................................................................................
2To resume printing queued requests at a disabled printer, type the 
following command at the 
 prompt:
XVUELQHQDEOHSULQWHUQDPH!
END OF STEPS...........................................................................................................................................................................
Reference
Printers are normally administered during CentreVu CMS installation 
but you may add printers later. See 
Terminals, Printers, and 
Modems 585-215-874
 for more information.
The 
CentreVu CMS maintenance error log lists printer errors. See 
“Task: maintaining 
CentreVu CMS” for more information.
You cannot move or delete print jobs at the 
 prompt. You must be at 
the URRW login to move or delete print jobs. 
						

							  Task: learning and using Solaris  CentreVu CMS Administration
Stopping or starting the Scheduler utility12-10
............................................................................................................................................................................................................................................................Stopping or starting the Scheduler utility
OverviewThe Scheduler utility stops or starts print jobs scheduled for a printer.
StepsTo access the Scheduler utility:
...........................................................................................................................................................................
1From CentreVu CMS, select the COMMANDS SLK.
The Commands window opens.
...........................................................................................................................................................................
2Press  ENTER.
The screen clears and a 
 prompt is shown.
END OF STEPS...........................................................................................................................................................................
StepsTo stop the Scheduler utility:
...........................................................................................................................................................................
1Log in as root, then type the following command at the  prompt:
XVUOLEOSVKXW
END OF STEPS...........................................................................................................................................................................
StepsTo start the Scheduler utility:
...........................................................................................................................................................................
1Log in as root, then type the following command at the  prompt:
XVUOLEOSVFKHG
END OF STEPS...........................................................................................................................................................................