Lexmark X9350 User Manual

							Error messageSolutionFailed to ConnectResend the fax. There may have been a problem with the quality of the
telephone line connection.Place a test call to the telephone number to which you want to send a
fax to make sure that it is working correctly.If the telephone line is being used by another device, wait until the other
device is finished before sending the fax.Make sure that the printer is detecting a dial tone.
• For more information, see  “Sending a fax while listening to a call (On
Hook Dial)” on page 129.
• Check the Dial Method setting.
1 Listen for a dial tone. If you hear a dial tone, but the printer hangs
up without dialing, this means it did not recognize the dial tone.
2 From the control panel, press 
 or  repeatedly until  Fax is
highlighted.
3 Press 
.
The  Fax Mode  menu appears.
4 Press 
 or  repeatedly until  Fax Setup is highlighted.
5 Press 
.
6 Press 
 or  repeatedly until  Dialing and Sending  is
highlighted.
7 Press 
.
The  Dialing and Sending  menu appears.
8 Press 
 or  repeatedly until the option for  Dial Method is
highlighted.
9 Choose your dialing method.
10 Press 
.
Fax ErrorThe fax machines have stopped communicating.
Resend the fax. There may have been a problem with the quality of the
telephone line connection.
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							Error messageSolutionNo AnswerResend the fax. There may have been a problem with the quality of the
telephone line connection.Place a test call to the telephone number to which you want to send a
fax to make sure that it is working correctly.Make sure that the printer is detecting a dial tone.
• For more information, see  “Sending a fax while listening to a call (On
Hook Dial)” on page 129.
• Check the Dial Method setting.
1 Listen for a dial tone. If you hear a dial tone, but the printer hangs
up without dialing, this means it did not recognize the dial tone.
2 From the control panel, press 
 or  repeatedly until  Fax is
highlighted.
3 Press 
.
The  Fax Mode  menu appears.
4 Press 
 or  repeatedly until  Fax Setup is highlighted.
5 Press 
.
6 Press 
 or  repeatedly until  Dialing and Sending  is
highlighted.
7 Press 
.
The  Dialing and Sending  menu appears.
8 Press 
 or  repeatedly until the option for  Dial Method is
highlighted.
9 Choose your dialing method.
10 Press 
.
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							Error messageSolutionPhone Line BusyThe printer automatically redials three times at 2-minute intervals. You
can change the default settings to redial up to five times at intervals of
up to 8 minutes.
To change the redial settings:
1 From the control panel, press 
 or  repeatedly until  Fax is
highlighted.
2 Press 
.
The  Fax Mode  menu appears.
3 Press 
 or  repeatedly until  Fax Setup is highlighted.
4 Press 
.
5 Press 
 or  repeatedly until  Dialing and Sending  is
highlighted.
6 Press 
.
7 To change the length of time between redials:
a Press 
 or  repeatedly until  Redial Time is highlighted.
b Press 
 or  until the option you want appears.
c Press 
.
8 To change the number of times the printer redials:
a Press 
 or  repeatedly until  Redial Tries is highlighted.
b Press 
 or  until the option you want appears.
c Press 
.
You can also postpone sending your fax until a later time. For more
information, see “Sending a broadcast fax at a scheduled time” on
page 128.Phone Line ErrorIf the telephone line is being used by another device, wait until the other
device is finished before sending the fax.Make sure cable connections for the following hardware are secure, if
applicable:
• Power supply
• Telephone
• Handset
• Answering machineAre you sending a fax while you listen to a call (On Hook)? Enter a fax
number immediately. For more information, see “Sending a fax while
listening to a call (On Hook Dial)” on page 129.
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							Error messageSolutionRemote Fax ErrorResend the fax. There may have been a problem with the quality of the
telephone line connection.Lower the transmission speed of your outgoing fax:
1 From the control panel, press 
 or  repeatedly until  Fax is
highlighted.
2 Press 
.
3 Press 
 or  repeatedly until  Fax Setup is highlighted.
4 Press 
.
5 Press 
 or  repeatedly until  Dialing and Sending  is
highlighted.
6 Press 
.
7 Press 
 or  repeatedly until  Max Send Speed  is highlighted.
8 Press 
 or  until a lower speed appears.
9 Press 
.
Notes:
• The lower transmission speed, the longer it will take your fax to
be sent.
• This solution will reduce the speed for future faxes until you reset
the transmission speed.
10 Resend the fax.
11 If the problem persists, repeat step 1 through step 10.
Unsupported Fax ModeThe fax machine of the recipient does not support color or does not
support the resolution of the fax you are sending.
1 Press 
 or  repeatedly until  Fax is highlighted.
2 Press 
.
3 Press 
 or  repeatedly until  Fax Setup is highlighted.
4 Press 
.
5 Press 
 or  repeatedly until  Dialing and Sending  is
highlighted.
6 Press 
.
7 Press 
 or  repeatedly until  Auto Fax Conversion  is
highlighted.
8 Press 
 or  until  On appears.
9 Press 
.
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							Error messageSolutionUnsupported Paper SizeThe fax machine of the recipient does not support the size of the
document you want to fax. Consider changing the size of your document,
and then resending your fax.
To resize hard-copy documents:
1 From the control panel, press 
 or  repeatedly until  Copy is
highlighted.
2 Press 
.
3 Press 
 or  repeatedly until  Reduce/Enlarge  is highlighted.
4 Press 
 or  repeatedly until the resizing option you want appears.
5 Press 
.
6 Press 
.
Resetting factory default settings
Resetting all settingsAll status pages, such as fax send and receive history, and all information you entered, such
as Phone Book or Speed Dial lists, will be cleared.
1 Turn the printer off.
2 Press and hold down 
 and , and then press  to turn the printer on.
Resetting only menu
settingsThis method does not clear any information entered by you, such as Phone Book or Speed
Dial lists.
1 From the control panel, press 
 or  repeatedly until  Maintenance is highlighted.
2 Press 
.
3 Press 
 or  repeatedly until  Reset Defaults  is highlighted.
4 Press 
.
The following message appears:
Reset all Menu Default settings to factory settings?
Note: Items such as phone lists, time, date, country, etc. will
not be reset.
5 Press 
.
Removing and reinstalling the software
If the printer is not functioning properly, or if a communications error message appears when you try to use the printer,
you may need to remove and reinstall the printer software.
1 Click  Start ª  Programs  or All Programs  ª  Lexmark 9300 Series .
2 Select  Uninstall .
3 Follow the instructions on the computer screen to remove the printer software.
4 Restart the computer before reinstalling the printer software.
5 Click  Cancel  on all New Hardware Found screens.
6 Insert the CD, and then follow the instructions on the computer screen to reinstall the software.
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							Notices
Product name:
Lexmark 9300 Series
Machine type:
4422
Model(s):
001
J01
E01
A01
Edition notice
September 2006
The following paragraph does not apply to any country where such provisions are inconsistent with local law:  LEXMARK
INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not
apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these
changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any
time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all
countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program,
or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right
may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those
expressly designated by the manufacturer, are the user’s responsibility.
For Lexmark technical support, visit  support.lexmark.com.
For information on supplies and downloads, visit  www.lexmark.com.
If you don't have access to the Internet, you can contact Lexmark by mail:
Lexmark International, Inc.
Bldg 004-2/CSC
740 New Circle Road NW
Lexington, KY 40550
© 2006 Lexmark International, Inc.
All rights reserved.
UNITED STATES GOVERNMENT RIGHTS
This software and any accompanying documentation provided under this agreement are commercial computer software and documentation
developed exclusively at private expense.
Trademarks
Lexmark, Lexmark with diamond design, and MarkNet are trademarks of Lexmark International, Inc., registered in the United States and/or
other countries.
PerfectFinish is a trademark of Lexmark International, Inc.
All other trademarks are the property of their respective owners.
Conventions
Note:  A Note  identifies something that could help you.
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							Warning: A Warning  identifies something that could damage your product hardware or software.CAUTION:  A CAUTION  identifies something that could cause you harm.CAUTION:  This type of  CAUTION indicates that you should  not touch the marked area.CAUTION:  This type of  CAUTION indicates a  hot surface.CAUTION:  This type of  CAUTION indicates a  shock hazard .CAUTION: This type of  CAUTION indicates a  tipping hazard .
Federal Communications Commission (FCC) compliance information statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized
changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment.
Note:  To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded
and grounded cable such as Lexmark part number 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded
may result in a violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(859) 232–3000
Exposure to radio frequency radiation
The radiated output power of this device is far below the FCC radio frequency exposure limits. A minimum separation of 20 cm (8 inches)
must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC.
Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux équipements pouvant causer des
interférences NMB-003.
Industry Canada notice
Industry Canada (Canada)
This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions: (1) this device may
not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the
device.
This device has been designed to operate only with the antenna provided. Use of any other antenna is strictly prohibited per regulations of
Industry Canada.
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							To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide
maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.
The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of
Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada's Web site www.hc-sc.gc.ca/rpb.
The term "IC:" before the certification/registration number only signifies that the Industry Canada technical specifications were met.
Industry Canada (Canada)
Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions suivantes :
( 1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles risquant d'altérer son
fonctionnement.
Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne est strictement interdite
par la réglementation d'Industry Canada.
En application des réglementations d'Industry Canada, l'utilisation d'une antenne de gain supérieur est strictement interdite.
L'impédance d'antenne requise est de 50 ohms.
Pour empêcher toute interférence radio au service faisant l'objet d'une licence, cet appareil doit être utilisé à l'intérieur et loin des fenêtres
afin de garantir une protection optimale.
Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence.
L'installateur de cet équipement radio doit veiller à ce que l'antenne soit implantée et dirigée de manière à n'émettre aucun champ HF
dépassant les limites fixées pour l'ensemble de la population par Santé Canada. Reportez-vous au Code de sécurité 6 que vous pouvez
consulter sur le site Web de Santé Canada www.hc-sc.gc.ca/rpb.
Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est conforme aux spécifications
techniques d'Industry Canada.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 89/336/EEC, 73/23/EEC, and 1999/5/EC on the
approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment
designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment.
Compliance is indicated by the CE marking.
The Alert sign indicates that there are restrictions within certain member states.
A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support,
Lexmark International, S. A., Boigny, France.
The following restrictions apply:
Country/regionRestrictionAll countries/regionsThis product is for indoor use only. This product may not be used outdoors.L'ItaliaSi fa presente inoltre che l'uso degli apparati in esame è regolamentato da: • D.Lgs 1.8.2003, n.259, articoli 104 (attività soggette ad autorizzazione generale) e 105 (libero uso), per uso
privato;
• D.M. 28.5.03, per la fornitura al pubblico dell'accesso R-LAN alle reti e ai servizi di telecomunicazioni.
This product satisfies the limits of EN 55022; safety requirements of EN 60950; radio spectrum requirements of ETSI EN 300 328; and the
EMC requirements of EN 55024, ETSI EN 301 489-1 and ETSI EN 301 489-17.
ČeskySpolečnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními požadavky a
dalšími příslušnými ustanoveními směrnice 1999/5/ES.DanskLexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige relevante krav i direktiv
1999/5/EF.DeutschHiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den grundlegenden
Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet.
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							ΕλληνικήΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ
ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.EnglishHereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the essential requirements
and other relevant provisions of Directive 1999/5/EC.EspañolPor medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos esenciales y
cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.EestiKäesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/Ej põhinõuetele ja nimetatud
direktiivist tulenevatele muudele asjakohastele sätetele.SuomiLexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten vaatimusten ja muiden sitä
koskevien direktiivin ehtojen mukainen.FrançaisPar la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences fondamentales et
autres dispositions pertinentes de la directive 1999/5/CE.MagyarAlulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkoz{ alapvetõ követelményeknek és az
1999/5/EC irányelv egyéb elõírásainak.ÍslenskaHér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru
í tilskipun 1999/5/EC.ItalianoCon la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti essenziali ed alle
altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.LatviskiAr šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām prasībām un citiem ar
to saistītajiem noteikumiem.LietuviųŠiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas 1999/5/EB direktyvos
nuostatas.MaltiBil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet essenzjali u ma dispożizzjonijiet
oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE.NederlandsHierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële eisen en de
andere relevante bepalingen van richtlijn 1999/5/EG.NorskLexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og øvrige relevante
krav i direktiv 1999/5/EF.PolskiNiniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi wymogami oraz
pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.PortuguêsA Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras disposições
da Diretiva 1999/5/CE.SlovenskyLexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky príslušné ustanovenia
smernice 1999/5/ES.SlovenskoLexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive
1999/5/ES.SvenskaHärmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga egenskapskrav
och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Note:  Some modes may not apply to your product.
1-meter average sound pressure, dBAPrinting52Scanning30Copying46ReadyInaudible
Values are subject to change. See  www.lexmark.com for current values.
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							Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We
encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at
www.lexmark.com  for your local sales office phone number.
Federal Communications Commission (FCC) compliance information statement
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments
(ACTA). On the back of this equipment is a label that contains, among other information, a product identifier in the format
US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone company.
This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply with the applicable FCC Part
68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed
to be connected to a compatible modular jack that is also compliant. See your setup documentation for more information.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to a telephone line. Excessive
RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs
should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs,
contact your local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier
that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example, 03 is a REN of
0.3). For earlier products, the REN is shown separately on the label.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance
of service may be required. If advance notice is not practical, the telephone company will notify the customer as soon as possible. You will
also be advised of your right to file a complaint with the FCC.
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of this
equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain
uninterrupted service.
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at  www.lexmark.com
or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you
disconnect the equipment until the problem is resolved.
This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark International, Inc. See the previous
paragraph for contact information.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation
commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable
your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment
connected to AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an
appropriate AC surge arrestor in the AC outlet to which this device is connected. An appropriate AC surge arrestor is defined as one that is
suitably rated, and certified by UL (Underwriter's Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognized
safety certification body in the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other
electrical surges.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including
fax machines, to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or on
the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending
the message, and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number
provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.)
See your user documentation in order to program this information into your fax machine.
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