Lexmark X 950 User Manual

							3Close cover F.
4If necessary, touch Continue from the printer control panel.
455 staple jam
1Open door G.
2Press the latch to open the stapler door.
Note: The stapler door is located behind the finisher.
Clearing jams281 
						

							3Lower the latch of the staple cartridge holder, and then pull the staple cartridge holder out of the printer.
4Use the metal tab to lift the staple guard, and then remove any jammed or loose staples.
5Close the staple guard.
6Press down on the staple guard until it clicks into place. Clearing jams282 
						

							7Push the staple cartridge holder firmly back into the stapler unit until the staple cartridge holder clicks into
place.
8Close the stapler door.
9Close door G.
10If necessary, touch Continue, jam cleared from the printer control panel.
28y.xx paper jams
The scanner failed to feed one or more pages through the ADF.
1Remove all original documents from the ADF.
Note: The message clears when the pages are removed from the ADF.
2Open the ADF cover.
3Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
4Close the ADF cover.
5Reload original documents into the ADF, straighten the stack, and then adjust the paper guide. Clearing jams283 
						

							Troubleshooting
Understanding the printer messages
Adjusting color
Wait for the process to complete.
Bin 2 is unable to lower, remove paper and check for an obstruction
Try one or more of the following:
Remove paper and clear any obstruction from the bin.
To u c h  Continue to clear the message and continue printing.
Change [paper source] to [custom type name]
Try one or more of the following:
To u c h  Use current [paper source] to ignore the message and print from the selected tray.
Load the correct paper size and type in the tray, verify the paper size and type settings are specified
in the printer control panel Paper menu, and then touch Paper changed, continue.
To u c h  Cancel job to cancel the print job.
Change [paper source] to [custom type name] load [orientation]
Try one or more of the following
To u c h  Use current [paper source] to ignore the message and print from the selected tray.
Load the correct paper size and type in the tray, verify the paper size and type settings are specified
in the printer control panel Paper menu, and then touch Paper changed, continue.
To u c h  Cancel job to cancel the print job.
Change [paper source] to [custom string]
Try one or more of the following:
To u c h  Use current [paper source] to ignore the message and print from the selected tray.
Load the correct paper size and type in the tray, verify the paper size and type settings are specified
in the printer control panel Paper menu, and then touch Paper changed, continue.
To u c h  Cancel job to cancel the print job. Troubleshooting284 
						

							Change [paper source] to [custom string] load [orientation]
Try one or more of the following:
To u c h  Use current [paper source] to ignore the message and print from the selected tray.
Load the correct paper size and type in the tray, verify the paper size and type settings are specified
in the printer control panel Paper menu, and then touch Paper changed, continue.
To u c h  Cancel job to cancel the print job.
Change [paper source] to [paper size]
Try one or more of the following:
To u c h  Use current [paper source] to ignore the message and print from the selected tray.
Load the correct paper size and type in the tray, verify the paper size and type settings are specified
in the printer control panel Paper menu, and then touch Paper changed, continue.
To u c h  Cancel job to cancel the print job.
Change [paper source] to [paper size] load [orientation]
Try one or more of the following:
To u c h  Use current [paper source] to ignore the message and print from the selected tray.
Load the correct paper size and type in the tray, verify the paper size and type settings are specified
in the printer control panel Paper menu, and then touch Paper changed, continue.
To u c h  Cancel job to cancel the print job.
Change [paper source] to [paper size] [paper type]
Try one or more of the following:
To u c h  Use current [paper source] to ignore the message and print from the selected tray.
Load the correct paper size and type in the tray, verify the paper size and type settings are specified
in the printer control panel Paper menu, and then touch Paper changed, continue.
To u c h  Cancel job to cancel the print job.
Change [paper source] to [paper size] [paper type] load [orientation]
Try one or more of the following:
To u c h  Use current [paper source] to ignore the message and print from the selected tray.
Load the correct paper size and type in the tray, verify the paper size and type settings are specified
in the printer control panel Paper menu, and then touch Paper changed, continue.
To u c h  Cancel job to cancel the print job. Troubleshooting285 
						

							Check [src] orientation or guides
Try one or more of the following:
Move the paper guides in the tray to the correct positions for the paper size loaded.
Make sure the paper size setting matches the paper loaded in the tray:
1From the printer control panel Paper menu, check the Paper Size setting.
2Before sending the print job, specify the correct size setting:
–For Windows users, specify the paper size from Print Properties.
–For Macintosh users, specify the paper size from the Page Setup dialog.
Close cover [x]
Close the specified cover to clear the message.
Close door [x]
Close the specified door.
Disk corrupted
The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired.
The hard disk must be reformatted.
To u c h  Format disk to reformat the printer hard disk and clear the message.
Note: Formatting deletes all the files stored on the printer hard disk.
Empty the hole punch box
1Empty the hole punch box.
For instructions on emptying the hole punch box, from the printer control panel touch More Information.
2Reinsert the hole punch box into the 
finisher, and then touch Continue to clear the message.
Error reading USB drive. Remove USB.
An unsupported USB device has been inserted. Remove the USB device, and then install a supported one.
Error reading USB hub. Remove hub.
An unsupported USB hub has been inserted. Remove the USB hub, and then install a supported one.
Fax memory full
There is not enough memory to send the fax job.
To u c h  Continue to clear the message. Troubleshooting286 
						

							Fax partition inoperative. Contact system administrator.
The fax partition appears to be corrupted. Try one or more of the following:
To u c h  Continue to clear the message.
Turn the printer off and then back on to reset the printer. If the message appears again, then contact
your system support person.
Fax server 'To Format' not set up. Contact system administrator.
The printer is in Fax Server mode, but the Fax Server setup has not been completed.
Try one or more of the following:
To u c h  Continue to clear the message.
Complete the Fax Server setup. If the message appears again, contact your system support person.
Fax Station Name not set up
The Fax Station Name has not been entered. Sending and receiving faxes is disabled until fax is configured
properly.
Try one or more of the following:
To u c h  Continue to clear the message.
Complete the Analog Fax Setup. If the message appears again, contact your system support person.
Fax Station Number not set up
The Fax Station Number has not been entered. Sending and receiving faxes is disabled until fax is configured
properly.
Try one or more of the following:
To u c h  Continue to clear the message.
Complete the Analog Fax Setup. If the message appears again, contact your system support person.
Insert Tray [x]
Insert the specified tray into the printer.
Insert the hole punch box
Insert the hole punch box into the finisher, and then touch Continue to clear the message.
Install Tray [x]
Try one or more of the following:
Install the specified tray:
1Turn the printer 
off.
2Unplug the power cord from the wall outlet. Troubleshooting287 
						

							3Install the specified tray.
4Connect the power cord to a properly grounded electrical outlet.
5Turn the printer back on.
Cancel the print job.
Load [src] with [custom type name]
Try one or more of the following:
Load the specified paper in the tray or feeder.
To u c h  Paper loaded, continue to clear the message and continue printing.
If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer
cannot find a tray with the correct paper type and size, it prints from the default paper source.
Cancel the print job.
Load [src] with [custom string]
Try one or more of the following:
Load the specified paper in the tray or feeder.
To u c h  Paper loaded, continue to clear the message and continue printing.
If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer
cannot find a tray with the correct paper type and size, it prints from the default paper source.
Cancel the print job.
Load [src] with [size]
Try one or more of the following:
Load the specified paper in the tray or feeder.
To u c h  Paper loaded, continue to clear the message and continue printing.
If the printer 
finds a tray that has the correct paper type and size, it feeds from that tray. If the printer
cannot find a tray with the correct paper type and size, it feeds from the default paper source.
Cancel the print job.
Load [src] with [type] [size]
Try one or more of the following:
Load the specified paper in the tray or feeder.
To u c h  Paper loaded, continue to clear the message and continue printing.
If the printer 
finds a tray that has the correct paper type and size, it feeds from that tray. If the printer
cannot find a tray with the correct paper type and size, it feeds from the default paper source.
Cancel the print job. Troubleshooting288 
						

							Load Manual Feeder with [custom type name]
Try one or more of the following:
Load the specified paper in the manual feeder.
To u c h  Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and
continue printing.
To u c h  Automatically select paper to use the paper loaded in the tray.
Cancel the print job.
Load Manual Feeder with [custom string]
Try one or more of the following:
Load the specified paper in the manual feeder.
To u c h  Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and
continue printing.
To u c h  Automatically select paper to use the paper loaded in the tray.
Cancel the print job.
Load Manual Feeder with [paper size]
Try one or more of the following:
Load the specified paper in the manual feeder.
To u c h  Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue
printing.
To u c h  Automatically select paper to use the paper loaded in the tray.
Cancel the print job.
Load Manual Feeder with [paper type] [paper size]
Try one or more of the following:
Load the specified paper in the manual feeder.
To u c h  Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and
continue printing.
To u c h  Automatically select paper to use the paper loaded in the tray.
Cancel the print job.
Load staples
Try one or more of the following:
Replace the specified staple cartridge in the finisher.
To u c h  Continue to clear the message and continue printing.
Note: The print job will be stapled if the staple cartridge is replaced or inserted.
To u c h  Cancel job to cancel the print job. Troubleshooting289 
						

							Manual feeder expects [paper size]. Check [paper source] guides
Try one or more of the following:
Load the specified paper size in the manual feeder.
Physically adjust [paper source] guides to a recognized paper size.
To u c h  Continue to clear the message and continue printing.
If the printer finds a tray that has the correct paper type and size, then it feeds from that tray. If the
printer cannot find a tray with the correct paper type and size, then it prints from the default source.
Memory full, cannot print faxes
There is not enough memory to print the fax job.
To u c h  Continue to clear the message without printing. Held faxes will attempt to print after the printer has
been restarted.
Power 
off, wait 2 seconds, power on
Turn the printer off and wait for 2 seconds before turning the printer back on.
Remove paper from standard output bin
Remove the stack of paper from the standard exit bin.
Remove paper from bin [x]
Remove the paper from the specified bin. The printer automatically senses paper removal and resumes
printing.
If removing the paper does not clear the message, then touch Continue.
Remove paper from [linked set bin name]
Remove paper from the specified bin. The printer automatically detects paper removal and resumes printing.
If removing the paper does not clear the message, then touch Continue.
Remove paper from all bins
Remove the paper from all of the bins. The printer automatically senses paper removal and resumes printing.
If removing the paper does not clear the message, then touch Continue.
Restore held jobs?
Try one or more of the following:
To u c h  Restore to restore all held jobs stored on the printer hard disk.
To u c h  Do not restore if you do not want any print jobs to be restored. Troubleshooting290