Lexmark X 950 User Manual
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X950 Series User's Guide August 2015 www.lexmark.com Machine type(s): 7558 Model(s): 032, 036, 232, 236, 432, 436, 496
Contents Safety information.........................................................................................7 Learning about the printer...........................................................................9 Finding information about the printer.............................................................................................................9 Selecting a location for the printer................................................................................................................ 10 Printer configurations......................................................................................................................................... 11 Basic functions of the scanner........................................................................................................................ 13 Understanding the ADF and scanner glass................................................................................................ 14 Understanding the printer control panel......................................................................................................15 Understanding the home screen.............................................................. 16 Understanding the home screen................................................................................................................... 16 Using the touch-screen buttons..................................................................................................................... 18 Setting up and using the home screen applications.............................. 21 Accessing the Embedded Web Server.........................................................................................................21 Showing or hiding icons on the home screen............................................................................................ 21 Activating the home screen applications....................................................................................................22 Setting up Remote Operator Panel.............................................................................................................. 24 Exporting and importing a configuration.....................................................................................................24 Additional printer setup............................................................................. 26 Turning on the printer.......................................................................................................................................26 Installing internal options................................................................................................................................ 27 Installing hardware options..............................................................................................................................41 Attaching cables................................................................................................................................................ 44 Verifying printer setup...................................................................................................................................... 45 Setting up the printer software...................................................................................................................... 46 Networking.......................................................................................................................................................... 48 Minimizing your printer's environmental impact................................... 56 Saving paper and toner................................................................................................................................... 56 Saving energy.....................................................................................................................................................57 Recycling............................................................................................................................................................. 59 Contents2
Loading paper and specialty media..........................................................61 Setting the paper size and type..................................................................................................................... 61 Configuring Universal paper settings........................................................................................................... 61 Loading the standard or optional 520‑sheet tray......................................................................................61 Loading the optional 850‑ and 1,150‑sheet trays...................................................................................... 64 Loading the 2000‑sheet high‑capacity feeder..........................................................................................67 Loading the multipurpose feeder................................................................................................................. 69 Linking and unlinking trays............................................................................................................................. 72 Paper and specialty media guide............................................................. 74 Paper guidelines................................................................................................................................................ 74 Supported paper sizes, types, and weights............................................................................................... 78 Printing.........................................................................................................86 Printing a document......................................................................................................................................... 86 Printing from a mobile device........................................................................................................................ 87 Printing from a flash drive............................................................................................................................... 88 Printing on specialty media............................................................................................................................ 90 Printing confidential and other held jobs.................................................................................................... 92 Printing information pages.............................................................................................................................. 94 Canceling a print job........................................................................................................................................ 94 Copying........................................................................................................ 96 Making copies.................................................................................................................................................... 96 Copying film photos.......................................................................................................................................... 97 Copying on specialty media........................................................................................................................... 97 Customizing copy settings..............................................................................................................................98 Placing information on copies...................................................................................................................... 103 Canceling a copy job...................................................................................................................................... 103 Understanding the copy screens and options......................................................................................... 104 E-mailing..................................................................................................... 107 Getting ready to e-mail................................................................................................................................... 107 Creating an e-mail shortcut........................................................................................................................... 108 E-mailing a document..................................................................................................................................... 109 Customizing e-mail settings........................................................................................................................... 110 Canceling an e-mail..........................................................................................................................................110 Contents3
Understanding the e-mail options................................................................................................................. 111 Faxing.......................................................................................................... 114 Getting the printer ready to fax..................................................................................................................... 114 Creating shortcuts........................................................................................................................................... 120 Sending a fax..................................................................................................................................................... 121 Customizing fax settings................................................................................................................................ 123 Canceling an outgoing fax............................................................................................................................ 124 Understanding the fax options.....................................................................................................................125 Holding and forwarding faxes.......................................................................................................................127 Scanning.....................................................................................................129 Scanning to an FTP address......................................................................................................................... 129 Scanning to a computer or flash drive........................................................................................................ 131 Understanding the FTP options................................................................................................................... 133 Understanding the printer menus.......................................................... 136 Menus list........................................................................................................................................................... 136 Supplies menu.................................................................................................................................................. 137 Paper menu....................................................................................................................................................... 139 Reports menu.................................................................................................................................................... 148 Network/Ports menu....................................................................................................................................... 150 Security menu................................................................................................................................................... 163 Settings menu................................................................................................................................................... 168 Help menu......................................................................................................................................................... 221 Securing the hard disk and other installed memory........................... 223 Statement of Volatility.................................................................................................................................... 223 Erasing volatile memory................................................................................................................................ 224 Erasing non‑volatile memory....................................................................................................................... 224 Erasing printer hard disk memory.............................................................................................................. 224 Configuring printer hard disk encryption................................................................................................. 225 Maintaining the printer............................................................................ 227 Cleaning the exterior of the printer............................................................................................................ 227 Cleaning the scanner glass.......................................................................................................................... 228 Cleaning the printhead lenses.................................................................................................................... 229 Emptying the hole punch box...................................................................................................................... 233 Contents4
Storing supplies............................................................................................................................................... 234 Checking the status of parts and supplies............................................................................................... 235 Ordering parts and supplies........................................................................................................................ 235 Replacing parts and supplies....................................................................................................................... 237 Moving the printer.......................................................................................................................................... 258 Administrative support............................................................................ 260 Finding advanced networking and administrator information............................................................260 Checking the status of the printer..............................................................................................................260 Checking the virtual display.........................................................................................................................260 Setting up e‑mail alerts................................................................................................................................. 260 Viewing reports................................................................................................................................................ 261 Restoring factory default settings................................................................................................................261 Clearing jams............................................................................................ 262 Avoiding jams.................................................................................................................................................. 262 Understanding jam numbers and locations.............................................................................................262 201–202 paper jams...................................................................................................................................... 264 203 paper jam................................................................................................................................................. 265 230 paper jam................................................................................................................................................. 266 231 paper jam................................................................................................................................................... 267 24x paper jam.................................................................................................................................................. 268 250 paper jam..................................................................................................................................................274 281 paper jam...................................................................................................................................................275 4yy.xx paper jams............................................................................................................................................ 277 455 staple jam.................................................................................................................................................. 281 28y.xx paper jams........................................................................................................................................... 283 Troubleshooting....................................................................................... 284 Understanding the printer messages........................................................................................................ 284 Solving basic printer problems................................................................................................................... 300 Solving printing problems..............................................................................................................................301 Solving copy problems.................................................................................................................................. 304 Solving scanner problems............................................................................................................................ 307 Solving fax problems..................................................................................................................................... 309 Solving home screen application problems............................................................................................. 312 Solving option problems................................................................................................................................ 313 Contents5
Solving paper feed problems....................................................................................................................... 316 Solving print quality problems...................................................................................................................... 317 Solving color quality problems.................................................................................................................... 329 Embedded Web Server does not open.................................................................................................... 332 Contacting customer support...................................................................................................................... 332 Notices....................................................................................................... 334 Product information........................................................................................................................................ 334 Edition notice................................................................................................................................................... 334 Power consumption........................................................................................................................................338 Index.......................................................................................................... 350 Contents6
Safety information Connect the power cord directly to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or other types of surge or UPS devices. The power rating capacity of these types of accessories can be easily overloaded by a laser printer and may result in poor printer performance, property damage, or potential fire. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: •Turn the printer off using the power switch, and then unplug the power cord from the wall outlet. Disconnect all cords and cables from the printer before moving it. Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same time. Note: Use the handholds located on both sides of the printer to lift it off the optional drawer. Use only the power cord provided with this product or the manufacturer's authorized replacement. This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions. CAUTION—POTENTIAL INJURY: To reduce risk of fire, use only the telecommunications (RJ‑11) cord provided with this product or a UL Listed 26 AWG or larger replacement when connecting this product to the public switched telephone network. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports. This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts. Safety information7
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it. Refer service or repairs, other than those described in the user documentation, to a professional service person. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately. Keep all other drawers or trays closed until needed. CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. SAVE THESE INSTRUCTIONS. Safety information8
Learning about the printer Finding information about the printer What are you looking for? Find it here Initial setup instructions: Connecting the printer Installing the printer softwareSetup documentation—The setup documentation came with the printer and is also available athttp://support.lexmark.com. Additional setup and instructions for using the printer: Selecting and storing paper and specialty media Loading paper Configuring printer settings Viewing and printing documents and photos Setting up and using the printer software Configuring the printer on a network Caring for and maintaining the printer Troubleshooting and solving problemsUser's Guide and Quick Reference Guide—The guides are available at http://support.lexmark.com. Note: These guides are also available in other languages. Information on setting up and configuring the accessibility features of your printerLexmark Accessibility Guide—This guide is available at http://support.lexmark.com. Help using the printer software Windows or Mac Help—Open a printer software program or application, and then click Help. Click ? to view context‑sensitive information. Notes: Help is automatically installed with the printer software. The printer software is located in the printer program folder or on the desktop, depending on your operating system. Learning about the printer9
What are you looking for? Find it here The latest supplemental information, updates, and customer support: Documentation Driver downloads Live chat support E‑mail support Voice supportLexmark support Web site— http://support.lexmark.com Note: Select your country or region, and then select your product to view the appropriate support site. Support telephone numbers and hours of operation for your country or region can be found on the support Web site or on the printed warranty that came with your printer. Record the following information (located on the store receipt and at the back of the printer), and have it ready when you contact customer support so that they may serve you faster: Machine Type number Serial number Date purchased Store where purchased Warranty information Warranty information varies by country or region: In the U.S.—See the Statement of Limited Warranty included with this printer, or go to http://support.lexmark.com. In other countries and regions—See the printed warranty that came with this printer. Selecting a location for the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, then leave enough room for them also. It is important to: Set up the printer near a properly grounded and easily accessible electrical outlet. Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard. Provide a flat, sturdy, and stable surface. Keep the printer: –Away from the direct airflow of air conditioners, heaters, or ventilators –Free from direct sunlight, humidity extremes, or temperature fluctuations –Clean, dry, and free of dust –Away from stray staples and paper clips Allow the following recommended amount of space around the printer for proper ventilation: Learning about the printer10