JVC Projector Dla X500r Instructions Manual

							Replacing the Lamp
The lamp is a consumable item. If the image appears dark or the lamp goes out, replace the lamp unit.
0 When the lamp replacement time approaches, the user is notified with a message displayed on the screen and by
the indicator. ( p. 78)Lamp Replacement Procedure
CAUTION
0 Do  not insert your 
hands 
into the opening of the lamp.
This could cause significant deterioration in the
performance of the equipment, or lead to injury and
electric shock.
0 Do not replace the  lamp 

immediately after the unit has
been used. Allow a cooling period of at least one hour before replacement. The temperature of the lamp is
still high, and may cause burn injuries.
0 Do not subject the lamp unit to shock. Doing so may
cause lamp blowout.
0 Do  not use a 
flammable 

air duster to clean the internal
parts of the unit. Doing so may cause fire.
0 Use only genuine replacement  parts 

for the lamp unit.
Also, never attempt to reuse an old lamp unit. This
may cause the unit to malfunction.
0 Do not touch the  surface 

of a new lamp. Doing so may
shorten the lamp life and cause lamp blowout.
0 When replacing the lamp, be careful not to injure
yourself as the lamp may be broken.
0 When replacing the lamp of a projector suspended
from the ceiling, work at height is required. This is a
dangerous operation. Please consult our service
center. 1
Pull out the power plug from the power
outlet 2
Remove the lamp cover
0 Remove the screw of the lamp cover with a  t
screwdriver.
. 3
Loosen the screws of the lamp unit
0 Loosen the screws with a  t screwdriver.
. 4
Pull out the lamp unit
0 Grasp the handle and pull out the lamp unit.
. 61
Maintenance   Handle  
						

							5
Install the new lamp unit
. 6
Tighten the screws of the new lamp
unit
0 Tighten the screws with a  t screwdriver.
. 7
Attach the lamp cover
0 Insert the two tabs at the top and bottom of the
lamp cover into the unit.
0 Tighten the screws with a t screwdriver.
. MEMO
Usable lamp life 0 When the lamp is used with “Lamp Power” set to
“Low”,  the lamp life 
on 
this unit is approximately 4000
hours. This is the average usable time and not a
guaranteed value.
0 The lamp life may  not 

reach 4000 hours depending on
the operating conditions.
0 When the lamp has  reached 

the end of its usable life,
deterioration progresses rapidly.
0 When the video image appears dark, when the color
tone looks unnatural, or when the image flickers,
replace the lamp unit with a new one promptly.
Purchasing a lamp unit
Please consult your authorized dealer or nearby service
center. 0 Lamp unit
Product no.: PK-L2312U
* Not suitable for household room illumination.
* Lamps with a different product number or those for
other projector models cannot be used.
Information about the lamp An ultra-high pressure mercury lamp with a high internal
pressure is used in the projector.
Due to the characteristics of this lamp, it may blow out
with a loud noise or go out when it is subject to shock or
after  using 
for a prolonged 

period of time (the time before
the lamp blows out or goes out varies considerably with
each lamp as well as the operating conditions).
After replacing the lamp 0 Do not place the removed lamp unit at a place that is
within reach by children or anywhere near
inflammable items.
0 Dispose used lamp units in the same way as
fluorescent  lamps. Follow the 
regulations 

of your local
community for disposal. 62
MaintenanceHandle     
						

							Resetting the Lamp Time
Reset the lamp time when you have replaced the lamp.
It provides an estimated timing for lamp replacement Resetting the lamp time from the menu
screen
1
Press the [MENU] button to display
the menu 2
Select “Function”
"“Lamp Reset”
from the menu
. 3
On the “Reset Lamp Time?” screen,
select “Yes” and press 
the 
[OK] button
0 The lamp time is reset to zero.
. Resetting the lamp time using the remote
control
1
Insert the power plug into the power
outlet 2
Make sure that you operate the
remote control in the Standby mode
(the power plug is inserted into the
outlet, but the power is not turned on)
0 Press in the order as shown.
0 Make sure that you press a button within two
seconds after the last button is pressed.
Press the last button for at least two seconds.
. 0
The “LAMP” indicator and “STANDBY/ON”
indicator blink alternately for three seconds.
After that, the unit switches to the Standby
mode. MEMO
0 Reset  the lamp time 
only 

when you have replaced the
lamp.
If the lamp time is reset while a lamp is in use, you may lose track of the timing for replacing the lamp. Doing
so may result in using the lamp beyond the estimated limit, thereby causing lamp blowout. Maintaining the Cabinet and Remote Control
0 Gently wipe off dirt on the cabinet with a soft cloth.
0 If it is extremely dirty, wet a cloth in water, wring dry and use it to wipe off the dirt, followed by wiping again with a
dry cloth.
0 Pay attention to the following as the cabinet may deteriorate in condition or the paint may come off.
0 Do not wipe with thinner or benzine
0 Do not allow prolonged contact with rubber or plastic products
0 Do not spray volatile chemicals such as insecticide 63MaintenanceMENUBACKBack Operate
Select ExitA Off
Lamp ResetRemote Code Network
ECO Mode Off Timer Trigger
Function
Off
Off No Ye sReset Lamp Time? Press for 2 
seconds or longer   
						

							Cleaning and Replacing the Filter
Clean the filter regularly Otherwise, the air intake
efficiency may deteriorate, and malfunction may occur. CAUTION
0 Make sure that you pull out the power plug from the
outlet before cleaning or replacing the filter.
0 Before turning this unit  upside 
down and placing it on
the floor or a table, make sure that you lay a soft rag
in advance to prevent the projector from being
scratched. 1
Remove the inner filter
. 2
Clean the filter
. 0
Wash the filter with water and dry it in a shaded
area.
0 If the filter is extremely dirty, clean it with a
neutral detergent. Put on rubber gloves when
using a neutral detergent.
0 After washing the filter with water, make sure
that it is completely dry before reinstalling.
Otherwise, electric shock or malfunction may
occur.
0 Do not clean the filter with a vacuum cleaner or
air duster. The filter is soft and may be easily
damaged. 3
Reinstall the inner filter
. If the filter is damaged or too dirty to be
cleaned
0 Replace with a new filter. A dirty filter will dirty the
internal parts of the unit 

and cause shadows to appear
on the video image.
0 To purchase a new filter or when there is dirt in the
internal parts of the unit, consult your authorized
dealer or nearby service center.
0 Inner filter (exchangeable filter)
Product no.: PC010661199 64
Maintenance Pull out while 
pushing down the 
tab  Check that the left 
and right tabs are 
locked onto the unit   
						

							Troubleshooting
Before sending the unit to your authorized dealer for repair, please check the following points.
The following symptoms are not malfunctions.
You do not need to worry about the following symptoms if there is no abnormality on the screen. 0 A part of the top or front surface of the unit is hot.
0 A creaking sound is heard from the unit
0 An operating sound is heard from the inside of the unit.
0 Color smear occurs on some screens
This unit is a digital device. This unit may become unable to operate normally due to external static or noise. Perform the following operations when such malfunctions occur.
A If the unit is in the Standby mode, pull out the power plug, followed by inserting it again
B Press the A [STANDBY/ON] button on the main unit to turn on the power again
When “High Altitude Mode” is set to “On”, and “Lamp Power” is set to “High” during 3D mode, the fan will
make louder noise than usual since it is designed to run at high speed in 3D mode. Power is not supplied
Check
ActionRefer to
Is the power cord disconnected? Insert the power cord (plug) firmly. p. 24
Is the lamp cover properly shut? If the unit is in the Standby mode, remove the power plug and close the lamp cover 
properly. After that, insert the plug
again. p. 62
Is the lamp in the Cool-down mode? After exiting the Cool-down mode, turn on the power again. p. 26 Power shuts down automatically
Check
ActionRefer to
Has “ECO Mode” been configured? Set “ECO Mode” to “Off”. p. 59
Has “Off Timer” been configured? Set “Off Timer” to “Off”. p. 59
Are the air inlets and exhaust vent
blocked? Leave proper clearance when installing the unit p. 14, 15
p. 19
Is the filter dirty? Clean the filter. p. 64Video image does not appear
Check
ActionRefer to
Is the correct external input selected? Select the correct external input terminal. p. 25
Is the power of the AV device turned on? Turn on the power of the AV device and play the video. p. 22 Is the AV device properly connected? Connect the AV device properly. p. 22
Are the correct signals being output from the AV device? Set the AV device properly.
p. 22
Is the cable in use an HDMI-certified
cable? Use an HDMI-certified high-speed cable. Also, use as
short a cable as possible. p. 22 65
Troubleshooting 
						

							Check Action Refer to
Is “Control with HDMI” set to “On”? If the video image does not appear when “Control with HDMI” is set to “On”, 
change the setting to “Off” and power
on this unit and the external device again. p. 50
Is the video image temporarily hidden? Press the [HIDE] button p. 253D images do not appear
Check
ActionRefer to
Do you see two images displayed side by side? Set “3D Format” to “Side by Side”
Video images in the “Side by Side” format may not be
recognized automatically in the case of 3D video images. p. 33
Is an intermediate device (AV amplifier,
divider, etc.) in use? Connect the source device to the projector directly, and
check whether there is any improvement in the condition.
If the condition improves, it is likely that this is not caused
by malfunction of the projector. p. 22
Is the cable in use an HDMI-certified
cable? Use an HDMI-certified high-speed cable.
Also, use as short a cable as possible. p. 22
Is the power of the 3D GLASSES turned on? If you are using the PK-AG2 or PK-AG33D GLASSES, turn
on the power manually. Check the
instruction
manual of the 3D
GLASSES and
3D SYNCHRO
EMITTER.
Are the 3D GLASSES charged?
Check whether the PK-AG1 battery of the 3D GLASSES
has run out, and whether PK-AG2 and PK-AG3 are
charged.
Are the 3D GLASSES and 3D
SYNCHRO EMITTER too far away from
each other? Position them at an appropriate distance.3D video image looks unnatural
Check
ActionRefer toAre there overlapping video images? If there are overlapping video images partially, this is due
to the crosstalk phenomenon.
In this case, adjust “Crosstalk Cancel” accordingly. p. 34
If there are overlapping video images partially, this is due
to the crosstalk phenomenon.
This phenomenon often occurs when there are drastic
changes in the brightness.
In this case, set Lamp Power to “High” p. 47Video image looks unnatural
Colors are unnatural Check
ActionRefer to
Is the color space of the input signal
correctly set? The color may turn out unnatural when the input signal is
different from that in the projector setting.
Set the “Color Space” for “Input Signal” correctly. p. 50
Is the image correctly adjusted? Adjust “Color” and “Tint” accordingly. p. 49, p. 50
Is the AV device properly connected? Connect the AV device properly. p. 22* The video image may appear slightly reddish immediately after starting up. This is not a malfunction.
66
Troubleshooting 
						

							Video image is fuzzy
Check
ActionRefer to
Is the focus correctly adjusted? Adjust the focus. p. 27
Is the unit placed too near or too far away from the screen? Set the unit at a correct distance from the screen. p. 75Video image flickers
Check
ActionRefer to
Do you see horizontally-extended,
overlapping video images? In this case, set “3D Format” to “Auto”
p. 33
Are you viewing the video images under
a fluorescent light? This is caused by interference between the 3D glasses with
the flickers of the fluorescent light.
View with the fluorescent light turned off. —* Flickers may sometimes occur upon starting up the projector unit, or immediately after the projector is changed from
floor-standing to ceiling mounted. This is attributable to the lamp or drive mechanism, and is likely not caused by
malfunction of the projector.
Projected image is dark Check
ActionRefer to
Is the lamp near exhaustion? Check the lamp time in the “Information” menu. Prepare a
new lamp unit or replace as soon as possible when the
lamp is near exhaustion. p. 60
p. 61
Is the aperture closed? Set “Lens Aperture” to “Auto 1” or “Auto 2”, or set to
“Manual” and open up the aperture manually. p. 44
Is “Lamp Power” set to “Low”? Set “Lamp Power” to “High” p. 47Video image appears horizontally (vertically) extended
Check
ActionRefer to
Is “3D Format” set to “Side by Side”? Set “3D Format” to “Auto” p. 33
Is “Anamorphic” set to a setting other
than “Off”? Set “Anamorphic” to “Off”
p. 54Striped patterns appear on the screen
Check
ActionRefer to
Does the fabric of the screen have a
regular pattern? Interference fringes may sometimes occur between the
fabric pattern and the 
pixels. 
Please consult the authorized
dealer. —Video images are missing
Check
ActionRefer to
Has screen mask been configured? Set “Mask” to “Off”. p. 51
Is the display position misaligned? Alter the “Picture Position” value so that the entire image appears on the screen. p. 51 67
Troubleshooting 
						

							Remote control does not work
Check
ActionRefer to
Are the batteries correctly loaded? Match the polarities ( t s) correctly when loading the
batteries. p. 18
Are the batteries exhausted? Replace with new batteries. p. 18
Is there an obstructing object between
the remote control and remote sensor? Remove any obstructing object.
p. 18
Is the remote control held too far away
from the unit? Hold the remote control closer to the sensor during use. p. 18
Are the IR (infrared) 3D GLASSES and
3D SYNCHRO EMITTER in use? As there is a possibility of signal interference, when you are
using the IR (infrared) 3D GLASSES together with the 3D
SYNCHRO EMITTER, try adjusting the orientation of the
3D SYNCHRO EMITTER. p. 32The lens cover does not close
Check
ActionRefer to
Is “Lens Cover” set to “Open”? Set “Lens Cover” under “Lens Control” in the setting menu to “Auto”. p. 52Noise is heard
Check
ActionRefer to
Is the exhaust vent blocked?
Is the unit used near a heater or air-
conditioner? Check the installation condition of the projector.
When 
the surrounding 
temperature  of 
the projector is high,
the fan revolution speed increases to protect the projector
unit, hence a louder operating sound. p. 19
Are you viewing 3D video images? “Lamp Power” is set automatically to “High” to ease viewing of 3D video images, hence a louder fan operating sound.
If you are bothered by the sound, set it to “Low”. p. 47
Is the “Picture Mode” or “Color Profile”
changed? Operating sound is generated by the cinema filter. This is
not a malfunction. —
Did you change the “4K e-shift” setting
for “MPC Level”? Switching sound is generated. This is not a malfunction.
—There are small black or colored dots on the screen
The D-ILA device is manufactured using high-precision technologies, but there may be some (less than 0.01%) missing pixels or pixels that remain permanently lit. This is not a malfunction. 68
Troubleshooting 
						

							When the following messages appear...
Message
Description Action
. 0
No device is connected to the input
terminal
0 The input terminal is connected but
there is no signal Input the video signals.
. A video signal that cannot be used with
this unit has been input (The names of
input terminals such as “HDMI-1” and
“HDMI-2” will be displayed in yellow).
Input video signals that can be used.
(p. 77
)
. This message is displayed when the
accumulated lamp time has exceeded
2900 hours.
To 
clear  the 
message,  press 
the [BACK]
button on the operation panel of the
projector unit or the remote control. Get ready a new lamp unit and replace
as soon as possible. Reset 
the lamp time
after replacing the lamp. (p. 61, 63) 69
TroubleshootingNo Input HDMI-1 BACKBack Lamp replacement  
						

							External Control
It is possible to control this unit by connecting it to a PC using an RS-232C cross cable (D-sub 9-pin).
The projector can be controlled by connecting it to a PC through the computer network with a LAN cable for control
commands to be sent to the projector.
Æ “ Network ”  （p. 59）
0 Please use it after you have gained proper understanding from professional books or consulting the system
administrator. RS-232C Specifications
Pin No.
SignalFunction Signal Direction
2 RxDReceive data PC  " This unit
3 TxDTransmission data This unit  " PC
5 GNDSignal ground—
1, 4, 6 - 9 N/C—
—0
PC refers to the controller, such as a personal computer.
ModeNon-synchronous
Character length 8 bit
Parity None
Start bit 1
Stop bit 1
Data rate 19200 bps
Data format BinaryTCP/IP Connection
Before controlling via LAN, it is necessary to establish connection of the TCP layer by a “3-way handshake”, followed
by sending out “PJREQ”  and 
receiving “PJACK” within five seconds after the projector sends out “PJ_OK” for connection
authentication.
If you are unable to complete sending within five seconds, or when “PJ_NG” or “PJNAK” is received, check the operating
status of the projector, followed by performing the steps again starting from establishment of a TCP connection.
.70
Others15
69
This Unit D6D7D4D5D2D3D0D1
Stop bit Start bit Projector Control
Connection Authentication ProcedurePJ A C K
PJ R E Q PJ _ O KWithin 5 Seconds
Controlling PC3-way Handshake TCP Port No. 20554
Establishment of TCP Connection
Projector