Fujitsu Fi6130 Operators Manual

							
YES
Are all the consumables (Pick rollers and Brake 
rollers) installed correctly? 
NO
Correctly install the consumables. 
(For how to install them, see Chapter 
5 
REPLACING CONSUMABLES.)
YES
Is any of consumables (Pick rollers and Brake 
rollers) dirty? 
YES
Clean the dirty consumables.
(For how to clean them, see Section 
4.3 
Cleaning the ADF.)
NO
Is any of consumables (Pick rollers and Brake 
rollers) worn out? 
YES
Check the consumables counters. Replace the 
consumables, if needed. 
(For how to replace the consumables, see 
Chapter 
5 REPLACING CONSUMABLES.)
NO
If you cannot solve the problem after taking 
measures, check the items in Section 
6.4 
Items to Check Before Contacting the Dealer 
Where You Bought the Scanner and contact 
the dealer or an authorized FUJITSU scanner 
service provider.
 
 
 
All Rights Reserved. Copyright 2007 © PFU LIMITED 
						

							
fi-6130 / fi-6230 Image Scanner Operators Guide
 
 
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 6.3 Remedying Typical Troubles
 
 
 
Symptom: Pickup errors occur frequently.
 Back
Do the documents satisfy the conditions 
described in Precautions in Section 
7.2 
Document Quality?
 
NOUse documents that satisfy the requirements.
(For details of the requirements, see Section 

7.2 Document Quality.)
YES
Were the documents fanned before loaded 
onto the ADF paper chute? 
NOFan the documents before loading, or reduce 
the number of sheets of the documents.
YES
Are all the consumables (Pick rollers and Brake 
rollers) installed correctly? 
NO
Correctly install the consumables. 
(For how to install them, see Chapter 
5 
REPLACING CONSUMABLES.)
YES
Is any of consumables (Pick rollers and Brake 
rollers) dirty? 
YES
Clean the dirty consumables.
(For how to clean them, see Section 
4.3 
Cleaning the ADF.)
NO
Is any of consumables (Pick rollers and Brake 
rollers) worn out? 
YES
Check the consumables counters. Replace the 
consumables, if needed. 
(For how to replace the consumables, see 
Chapter 
5 REPLACING CONSUMABLES.)
NO
If you cannot solve the problem after taking 
measures, check the items in Section 
6.4 
Items to Check Before Contacting the Dealer 
Where You Bought the Scanner and contact 
the dealer or an authorized FUJITSU scanner 
service provider.
 
  
						

							
fi-6130 / fi-6230 Image Scanner Operators Guide
 
 
TROUBLESHOOTING 
CONTENTS MAP  
TOP  
 
 6.3 Remedying Typical Troubles
 
 
 
Symptom: Paper jams occur frequently.
 Back
Do the documents satisfy the conditions 
described in Precautions in Section 
7.2 
Document Quality?
 
NOUse documents that satisfy the requirements.
(For details of the requirements, see Section 

7.2 Document Quality.)
YES
Is there any debris in the ADF? 
YES
Clean the ADF or remove the debris from the 
ADF. 
(For how to clean the ADF, see Section 
4.3 
Cleaning the ADF.)
NO
Are all the consumables (Pick rollers and Brake 
rollers) installed correctly?  
NO
Correctly install the consumables. 
(For how to install them, see Chapter 
5 
REPLACING CONSUMABLES.)
YES
Is any of consumables (Pick rollers and Brake 
rollers) dirty? 
YES
Clean the dirty consumables.
(For how to clean them, see Section 
4.3 
Cleaning the ADF.)
NO
Is any of consumables (Pick rollers and Brake 
rollers) worn out? 
YES
Check the consumables counters. Replace the 
consumable, if needed. 
(For how to replace the consumables, see 
Chapter 
5 REPLACING CONSUMABLES.)
NO
If you cannot solve the problem after taking 
measures, check the items in Section 
6.4 
Items to Check Before Contacting the Dealer 
Where You Bought the Scanner and contact 
the dealer or an authorized FUJITSU scanner 
service provider.
  
						

							
fi-6130 / fi-6230 Image Scanner Operators Guide
 
 
TROUBLESHOOTING 
CONTENTS MAP  
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 6.3 Remedying Typical Troubles
 
 
 
Symptom: The scanned images are elongated when scanned from the ADF. 
 Back
Are the rollers dirty? 
YES
Clean the dirty rollers. 
(For how to clean the rollers, see Section 
4.3 
Cleaning the ADF.)
NO
Is any of consumables (Pick rollers and Brake 
rollers) worn out? 
YES
Check the consumables counters. Replace the 
consumables, if needed. 
(For how to replace the consumables, see 
Chapter 
5 REPLACING CONSUMABLES.)
NO
Have you adjusted the scan scale? 
NODisplay the properties of the scanner that you 
are using on Scanners and Cameras in the 
control panel, then adjust the scan scale. 
YES
Check the items in Section 6.4 Items to 
Check Before Contacting the Dealer Where 
You Bought the Scanner and contact the 
dealer or an authorized FUJITSU scanner 
service provider.
     
 
 
All Rights Reserved. Copyright 2007 © PFU LIMITED 
						

							
fi-6130 / fi-6230 Image Scanner Operators Guide
 
 
TROUBLESHOOTING 
CONTENTS MAP  
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 6.3 Remedying Typical Troubles
 
 
 
Symptom: There is a shadow on the leading edge of the scanned images.
 Back
Did you adjust the offset (starting position for 
scanning the document)? 
NO
Display the properties of the scanner that you 
are using on Scanners and Cameras in the 
control panel, then adjust the [Sub-scan 
Setting].
YES
Check the items in Section 6.4 Items to 
Check Before Contacting the Dealer Where 
You Bought the Scanner and contact the 
dealer or an authorized FUJITSU scanner 
service provider.
     
 
 
 
 
All Rights Reserved. Copyright 2007 © PFU LIMITED 
						

							
fi-6130 / fi-6230 Image Scanner Operators Guide
 
 
 
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 6.4 Items to Check Before Contacting the Dealer Where You Bought the 
Scanner
 
 
 
Check the following items before you contact the dealer where you bought\
 the scanner.   
 General Details
Item Findings
Model  (Example) fi-6130 
For details on model, see 
6.5 Checking Labels on the Scanner.
Serial No. (Example) 000001 
For details on serial No., see 
6.5 Checking Labels on the Scanner.
Production date Month 
 Year   
2007-05 (May 2007) 
For details on production date, see 
6.5 Checking Labels on the Scanner.
Date of purchase Month  Day  Year   
Symptom   
Frequency of trouble 
Total scanned pages (ADF) 
Do you have warranty for this 
product ?  
						

							
 Installation or PC connection issues
Problem at the time of personal computer connection
Item Findings
OS (Windows) 
Displayed error 
message   
Type of interface   
(Example) USB interface 
Interface controllers   
 
Feed system trouble
Item  Findings
Document type 
Main purpose of use
Last cleaning date Month  Day  Year   
Last consumables 
replacement date Month 
 Day  Year   
Operator panel status at 
trouble  
						

							
 
Imaging system troubleItem  Findings
Type and version of 
scanner driver 
Type of interface 
controller  
OS (Windows)  
Application software   
(Example) ScandAll PRO, Acrobat
Scan type    
(Example) Front Side, Back Side, Duplex 
Resolution   
(Example) 600 dpi, 75 dpi 
Image mode    
(Example) Color, Grey, Black and white 
 
Other
Item Findings
Can both the photograph showing the original document conditions and the\
 scanned 
image be sent by e-mail or Fax?
 
 
All Rights Reserved. Copyright 2007 © PFU LIMITED 
						

							
fi-6130 / fi-6230 Image Scanner Operators Guide
 
 
 
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 6.5 Checking Labels on the Scanner
 
 
 
This section describes how to check the labels on the scanner.
  
  Positions of Labels on the Scanner
  
 The following shows where the two labels are located on the scanner.
  
  
 Label A (example): Indicates scanner information.
  
    
 Label B (example): Indicates various standards that the scanner confor\
ms with.
  
    
All Rights Reserved. Copyright 2007 © PFU LIMITED 
						

							
fi-6130 / fi-6230 Image Scanner Operators Guide
 
 
 
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 Chapter 7 ADF AND PAPER SPECIFICATION
 
 
 
This chapter describes the required document size and paper quality for \
ensuring correct operation when scanning documents on 
the ADF.
 
 
 
 
 
All Rights Reserved. Copyright 2007 © PFU LIMITED