Fujitsu Fi6130 Operators Manual
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![Page 146
fi-6130 / fi-6230 Image Scanner Operators Guide
TROUBLESHOOTING
CONTENTS MAP
TOP
6.2 Error Indications on the Operator Panel
When any error occurs, the operator panel indicates [J] or [U] and a num\
ber alternately for temporary errors, or [E], [F], [C],
[H], [A], or [L] and a number alternately for device alarms (permanent \
error). Temporary errors can be solved by the operator,
but the device alarm require recovery works by support engineers.
If you want to clear the error...](http://img.usermanuals.tech/thumb/26/59946/w64_fujitsu-fi6130-operators-manual-1488462901_d-145.png "Page 146
fi-6130 / fi-6230 Image Scanner Operators Guide
TROUBLESHOOTING
CONTENTS MAP
TOP
6.2 Error Indications on the Operator Panel
When any error occurs, the operator panel indicates [J] or [U] and a num\
ber alternately for temporary errors, or [E], [F], [C],
[H], [A], or [L] and a number alternately for device alarms (permanent \
error). Temporary errors can be solved by the operator,
but the device alarm require recovery works by support engineers.
If you want to clear the error...")
![Page 147
IndicationMeaning Remedy
J1 Paper jam 1. Remove the halted or jammed document remaining inside.
For how to remove such documents, see Section
6.1
Removing Jammed Documents.
2. Confirm that the documents meet the paper conditions for
scanning from the ADF. For details see Chapter
7 ADF AND
SPECIFICATIONS.
J2 Multifeed error Pressing the [Send to] button on the Operator Panel ejects the
mutifed document.
l Cover Open, Print, and Other Errors
[U] and a number are displayed alternately....](http://img.usermanuals.tech/thumb/26/59946/w64_fujitsu-fi6130-operators-manual-1488462901_d-146.png "Page 147
IndicationMeaning Remedy
J1 Paper jam 1. Remove the halted or jammed document remaining inside.
For how to remove such documents, see Section
6.1
Removing Jammed Documents.
2. Confirm that the documents meet the paper conditions for
scanning from the ADF. For details see Chapter
7 ADF AND
SPECIFICATIONS.
J2 Multifeed error Pressing the [Send to] button on the Operator Panel ejects the
mutifed document.
l Cover Open, Print, and Other Errors
[U] and a number are displayed alternately....")
![Page 148
IndicationMeaning Remedy
F4 Background switching
mechanism error When you encounter this alarm on the display, turn the scanner off
and on. If the alarm is still displayed on the Function Number
Display, record the indicated error code, and contact the store
where you purchased the scanner or an authorized FUJITSU
scanner service provider.
l Chips
[C] and a number are displayed alternately.
Indication Meaning Remedy
C0 LSI error When you encounter this alarm on the display, turn the...](http://img.usermanuals.tech/thumb/26/59946/w64_fujitsu-fi6130-operators-manual-1488462901_d-147.png "Page 148
IndicationMeaning Remedy
F4 Background switching
mechanism error When you encounter this alarm on the display, turn the scanner off
and on. If the alarm is still displayed on the Function Number
Display, record the indicated error code, and contact the store
where you purchased the scanner or an authorized FUJITSU
scanner service provider.
l Chips
[C] and a number are displayed alternately.
Indication Meaning Remedy
C0 LSI error When you encounter this alarm on the display, turn the...")
![Page 150
fi-6130 / fi-6230 Image Scanner Operators Guide
TROUBLESHOOTING
CONTENTS MAP
TOP
6.3 Remedying Typical Troubles
This section describes troubles that may occur during scanning and how t\
o remedy those troubles.
Before you ask for repair, check the following flowcharts. If the remedi\
es in these flowcharts do not solve the problem, check the
items in Section
6.4 Items to Check Before Contacting the Dealer Where You Bought the Sca\
nner and then contact the dealer
where you...](http://img.usermanuals.tech/thumb/26/59946/w64_fujitsu-fi6130-operators-manual-1488462901_d-149.png "Page 150
fi-6130 / fi-6230 Image Scanner Operators Guide
TROUBLESHOOTING
CONTENTS MAP
TOP
6.3 Remedying Typical Troubles
This section describes troubles that may occur during scanning and how t\
o remedy those troubles.
Before you ask for repair, check the following flowcharts. If the remedi\
es in these flowcharts do not solve the problem, check the
items in Section
6.4 Items to Check Before Contacting the Dealer Where You Bought the Sca\
nner and then contact the dealer
where you...")
![Page 155
fi-6130 / fi-6230 Image Scanner Operators Guide
TROUBLESHOOTING
CONTENTS MAP
TOP
6.3 Remedying Typical Troubles
Symptom: Quality of scanned pictures or photos is not satisfactory when \
scanning in black
and white.
Back
Did you select halftoning or dithering?
NOOn the scanner driver, select halftoning or
dithering before scanning documents.
YES
Are the upper/lower glasses and rollers inside
the ADF or the document bed and document
holding pad of the Flatbed (fi-6230 only) clean?...](http://img.usermanuals.tech/thumb/26/59946/w64_fujitsu-fi6130-operators-manual-1488462901_d-154.png "Page 155
fi-6130 / fi-6230 Image Scanner Operators Guide
TROUBLESHOOTING
CONTENTS MAP
TOP
6.3 Remedying Typical Troubles
Symptom: Quality of scanned pictures or photos is not satisfactory when \
scanning in black
and white.
Back
Did you select halftoning or dithering?
NOOn the scanner driver, select halftoning or
dithering before scanning documents.
YES
Are the upper/lower glasses and rollers inside
the ADF or the document bed and document
holding pad of the Flatbed (fi-6230 only) clean?...")
fi-6130 / fi-6230 Image Scanner Operators Guide TROUBLESHOOTING CONTENTS MAP TOP 6.3 Remedying Typical Troubles Symptom: Scanner cannot be turned ON. Back Are the power cable and AC adapter correctly connected? NOConnect the power cable and AC adapter correctly. YES Did you press the Power button? NOPress the Power button. YES If you cannot solve the problem after taking measures, check the items in Section 6.4 Items to Check Before Contacting the Dealer Where You Bought the Scanner and contact the dealer or an authorized FUJITSU scanner service provider. All Rights Reserved. Copyright 2007 © PFU LIMITED
fi-6130 / fi-6230 Image Scanner Operators Guide TROUBLESHOOTING CONTENTS MAP TOP 6.3 Remedying Typical Troubles Symptom: Indication on Function No. display goes out. Back Does the display remain blank even after you have pressed any button on the Operator Panel? NOThe scanner operation is normal. YES Does the display remain blank again even after you have turned ON the scanner? NOThe scanner operation is normal. YES If you cannot solve the problem after taking measures, check the items in Section 6.4 Items to Check Before Contacting the Dealer Where You Bought the Scanner and contact the dealer or an authorized FUJITSU scanner service provider. All Rights Reserved. Copyright 2007 © PFU LIMITED
fi-6130 / fi-6230 Image Scanner Operators Guide TROUBLESHOOTING CONTENTS MAP TOP 6.3 Remedying Typical Troubles Symptom: The scanning does not start. Back Did you unlock the transport lock of the Flatbed? (fi-6230 only) NO Turn OFF the scanner and unlock the transport lock. (Refer to 2.1 Installing the Scanner in fi- 6130/fi-6230 Getting Started.) YES Are the document loaded correctly on the ADF paper chute? NOLoad the document correctly on ADF paper chute. YES Is the ADF closed completely? NORemove the document in the ADF paper chute, open the ADF, and then close it completely. YES Is the interface cable connected correctly? NOConnect the interface cable correctly. (Refer to 2.2 Connecting the Scanner to Your PC in fi-6130/fi-6230 Getting Started.) YES Is the connector of interface cable broken? YESUse a new interface cable and correctly connect it. NO Does the scanning start after running ON the scanner again? YESThe scanner operation is normal. NO
If you cannot solve the problem after taking measures, check the items in Section 6.4 Items to Check Before Contacting the Dealer Where You Bought the Scanner and contact the dealer or an authorized FUJITSU scanner service provider. All Rights Reserved. Copyright 2007 © PFU LIMITED
fi-6130 / fi-6230 Image Scanner Operators Guide TROUBLESHOOTING CONTENTS MAP TOP 6.3 Remedying Typical Troubles Symptom: Quality of scanned pictures or photos is not satisfactory when \ scanning in black and white. Back Did you select halftoning or dithering? NOOn the scanner driver, select halftoning or dithering before scanning documents. YES Are the upper/lower glasses and rollers inside the ADF or the document bed and document holding pad of the Flatbed (fi-6230 only) clean? NOClean the dirty locations. (For details on how to clean the dirty locations, see Chapter 4 DAILY CARE.) YES If you cannot solve the problem after taking measures, check the items in Section 6.4 Items to Check Before Contacting the Dealer Where You Bought the Scanner and contact the dealer or an authorized FUJITSU scanner service provider. All Rights Reserved. Copyright 2007 © PFU LIMITED
fi-6130 / fi-6230 Image Scanner Operators Guide TROUBLESHOOTING CONTENTS MAP TOP 6.3 Remedying Typical Troubles Symptom: Quality of scanned text or lines is unsatisfactory. Back Are the upper/lower glasses and rollers inside the ADF or the document bed and document holding pad of the Flatbed (fi-6230 only) clean? NOClean the dirty locations. (For details on how to clean the dirty locations, see Chapter 4 DAILY CARE.) YES Is there any debris (paper powder or dust) on the document? YES Remove the debris from the document. Such debris on the document may be transferred onto the the upper/lower glasses and rollers inside the ADF or the document holding pad of the Flatbed (fi-6230 only), causing the scanned image dirty. NO If you cannot solve the problem after taking measures, check the items in Section 6.4 Items to Check Before Contacting the Dealer Where You Bought the Scanner and contact the dealer or an authorized FUJITSU scanner service provider. All Rights Reserved. Copyright 2007 © PFU LIMITED
fi-6130 / fi-6230 Image Scanner Operators Guide TROUBLESHOOTING CONTENTS MAP TOP 6.3 Remedying Typical Troubles Symptom: Images are distorted or blurred. Back Are the upper/lower glasses and rollers inside the ADF or the document bed and document holding pad of the Flatbed (fi-6230 only) clean? NOClean the dirty locations. (For details on how to clean the dirty locations, see Chapter 4 DAILY CARE.) YES Was the ADF pressed down or some heavy object placed on the ADF during scanning? YESDo not press down the ADF or place any heavy object on the ADF during scanning. NO Was something causing the scanner to vibrate during scanning? YESDo not allow anything to cause the scanner to vibrate while scanning. NO Is the scanner installed on a flat, level surface? Or, are the rubber pads attached to the bottom of the scanner? NOInstall the scanner on a flat, level surface. Or, attach the rubber pads. YES If you cannot solve the problem after taking measures, check the items in Section 6.4 Items to Check Before Contacting the Dealer Where You Bought the Scanner and contact the dealer or an authorized FUJITSU scanner service provider. All Rights Reserved. Copyright 2007 © PFU LIMITED
fi-6130 / fi-6230 Image Scanner Operators Guide TROUBLESHOOTING CONTENTS MAP TOP 6.3 Remedying Typical Troubles Symptom: Vertical lines appear in the scanned image. Back Did you scan the document with the Flatbed? (fi-6230 only) YES Clean the document bed of the Flatbed. (For details on how to clean the document bed of the Flatbed, see Section 4.2 Cleaning the Flatbed [fi-6230].) NO Are the upper/lower glasses and rollers of the ADF dirty? YES Clean the upper/lower glasses and rollers inside the ADF. (For details on how to clean the glasses and rollers, see Section 4.3 Cleaning the ADF.) NO Is there any debris (paper powder or dust) on the document? YES Remove the debris from the document. Such debris on the document may be transferred onto the upper/lower glasses and rollers inside the ADF or the document holding pad of the Flatbed (fi-6230 only), producing vertical lines in the scanned image. NO Do the lines disappear on images with low resolution settings? YESAfter this, scan the documents with low resolution settings. NO If you cannot solve the problem after taking measures, check the items in Section 6.4 Items to Check Before Contacting the Dealer Where You Bought the Scanner and contact the dealer or an authorized FUJITSU scanner service provider. All Rights Reserved. Copyright 2007 © PFU LIMITED
fi-6130 / fi-6230 Image Scanner Operators Guide TROUBLESHOOTING CONTENTS MAP TOP 6.3 Remedying Typical Troubles Symptom: The Function Number Display indicates alarm (with [E] or other\ alphabetical letter plus a number) after the scanner is turned ON. Back 0 Did you unlock the transport lock of the Flatbed? (fi-6230 only) NO Turn OFF the scanner and unlock the transport lock, then turn ON the scanner again. (Refer to 2.1 Installing the Scanner in fi- 6130/fi-6230 Getting Started.) YES Does the Function Number Display indicate any alarm after turning ON the scanner again? NOThe scanner operation is normal. YES If you cannot solve the problem after taking measures, check the items in Section 6.4 Items to Check Before Contacting the Dealer Where You Bought the Scanner and contact the dealer or an authorized FUJITSU scanner service provider. All Rights Reserved. Copyright 2007 © PFU LIMITED
fi-6130 / fi-6230 Image Scanner Operators Guide TROUBLESHOOTING CONTENTS MAP TOP 6.3 Remedying Typical Troubles Symptom: Multifeed errors occur frequently. Back Do the documents satisfy the conditions described in Precautions in Section 7.2 Document Quality? NOUse documents that satisfy the requirements. (For details of the requirements, see Section 7.2 Document Quality.) YES With the Multifeed Detection set to ON, did you configure the settings for detecting multifeeds correctly? NO Configure the settings for detecting multifeeds correctly. (For details of the multifeed detection conditions, see Section 7.5 Multifeed Detection Conditions.) Specify the multifeed detection range, if needed. (See Section 3.9 Detecting Multifeeds.) YES Have you scanned a very thick paper or plastic card? YESWhen scanning documents like this, disable the Multifeed Detection. NO Were the documents fanned before loaded onto the ADF paper chute? NOFan the documents before loading, or reduce the number of sheets of the documents. YES Have the documents just been printed out on a copier or laser printer? YESFan the documents 3 or 4 times to remove static electricity from the paper. NO Is the document stack less than 5 mm thick? NOReduce the number of sheets of the document stack.