Comdial DIGITECH Digital Telephone System Instructions Manual

							DigiTech System Software EnhancementsTAB 099
FEATURE
Account
Codes (cont.)
BENEFITS
VDT COS PROGRB
1. Enter COS programming
2.Enter 1 for system COS programming
3.Enter 8 for SMDA programming
4.Enter 6 for account codes
To set account codes,
l Enter 1
lIf the Verified Account Code Length is 3, the system will prompt you to “Enter Account
Codes (0 
- 999)”
lType in valid account code(s), delimited by commas
If you enter fewer than three digits, the system will assume leading zeros
lIf the Veriiied Account Length is between 4 and 16, the system will respond “Table is
Full” (if all possible account codes are stored) or “Enter Account Code”
lIf the prompt “Enter Account Code” appears, type in only one valid account code
(the system will respond with “Command Accepted“ and will allow subsequent
account code entry)
lIf you type in more or less than the number of digits specified as the verified
account code length, the system will respond with 
” l ** Command Rejected l ** ”
To clear account codes,l Enter 2
lIf the Verified Account Code Length is 3, the system will prompt you to “Enter Account
Codes (0 
- 999)
9Type in valid account code(s) to be deleted, delimited by commas
If you enter fewer than three digits, the system will assume leading zeros
lIf the Verified Account Length is between 4 and 16? the system will respond “Table is
Empty” (if there are no valid account codes in the 
Itst) or “Enter Account Code”l
If the prompt “Enter Account Code” appears, type in only one valid account code
(the system will respond with “Command Accepted” and will allow immediate
subsequent account code entry)l
If you type in more or less than the number of digits specified as the verified
account code length, the system will respond with ” l ** Command Rejected l ** II
To enable optional account codes (with verification),
9 Enter3
To enable optional account codes (without verification),l Enter4
To enable forced account codes (with verification),. Enter 5
To enable forced account codes (without verification),
9 Enter 6 
						

							, TAB 099DigiTech System Software EnhancementsFEATURE
-:ount
_ 
/des (cont.)BENEFITS
VDT COS PRO-
To disable account codes,l Enter7
To enable account code display for incoming calls,l Enter8
To disable account code display for incoming calls,l Enter9
To enable account codes display for outgoing calls,l Enter 1 0
To disable account code display for outgoing calls,. Enter 1 1
To set the account code message display time,. Enter 1 2
.Type in display time (l-20 seconds)
To set the maximum account code length,. Enter 1 3
l
Type in account code length (3 - 16 digits) -- this number must be greater than or equal
to the number of digits to verify
To set the number of 
accounf code digits to verify,l Enter 1 4
l
Enter Y to prompt “Change Deletes All Verify Account Codes”
“Are you sure you want to do this (Y/N) ?,,
.
Enter account code length to verify (3 - 16 digits) -- this number must be less than or
equal to maximum account code length
To set emergency numbers (which will not require account codes for dialing),
lEnter 1 5 (If there are already three emergency numbers stored, system will respond
“Table is Full,” in which case you will need to clear emergency numbers before
entering a new number -- see below)l
Type in the emergency number (1 - 12 digits)
To clear previously stored emergency numbers,
lEnter 1 6 (If there are no emergency numbers already stored, system will respond
“Table is Empty”)
9Type in the emergency number to be cleared (1 - 12 digits)
7 
						

							DigiTech System Software EnhancementsTAB 099
FEATURE
Account
Codes (cont.)
BENEFITS
To display a list of stored emergency numbers,
lEnter 1 7 (if there are no emergency numbers already stored, the system will respond
“Table is Empty”)
To return to the previous menu during programming,l Enter 1 8
To print out all information pertaining to account code programming,
l Enter COS programming
l Enter 1 for System COS
9Enter 6 for COS Data Printout
lEnter 7 for Toll Restriction Data Printout; the system will print the status of the
following parameters:
Verified/Non-Verified
Account Code Length
Verified Account Code Length
Account Code Display Duration
Account Code Display for Incoming -- Enable/Disable
Account Code Display for Outgoing -- Enable/Disable
Emergency Numbers
Valid Account Codes
lEnter 5 for All Station COS Data Printout; the system will print the status of “Forced
Account Code at Station”
Note: If Account Code Length is greater than eight 
d@its, SMDA reports by
station and by account will print in a two-line format. Also, SMDR and
SMDA reports will include the Caller ID number in the number field for
incoming calls.The Caller ID number will be 
.preceded by a slash to
distinguish it from outgoing digits.
Support for
Caller ID 
Service
GENERAL INFORMATION
Caller ID data is sent from the Central Off ice along lines assigned to the Caller ID service.
Caller
ID information is displayed at a station only if the station is assigned to the Caller ID service, and
then only for Caller ID lines at that station which:l ring audibly
l
are answered by pressing the ringing line.
are transferred to the station
Caller ID data for a call is received at a station between the first and second rings. Through
programming, you can enable the first ring for a line assigned to Caller ID to be either audible or
silent. Selecting the “silent” option insures that the Caller ID data is displayed prior to ringing,
which nearly eliminates the loss of Caller ID data due to premature answering.
AUTOMATICALLY DIALING CALLER ID NUMBERS
Station users may automatically retrieve and dial the last Caller ID number displayed at a station
by using a preprogrammed SAVE recovery button. Because you can store the local area code
and up to 100 local office codes, ten-digit Caller ID numbers can automatically be transformed
into a 
dialable format (seven-, eight-, and eleven-digit Caller ID numbers are already dialable and
do not need to be transformed). 
						

							i TAB 099DigiTech System Software Enhancements
FEATURE
,- ‘rer ID (cont.)
BENEFITSINSTALLATION NOTES
All Caller ID features require the delivery of Caller ID data to the input Port B. This port must be
configured to match the output of the Caller ID decoder device. The recommended configuration
is 9600 baud, with eight data bits and one stop bit. You can configure the port either from the
terminal Class of Service programming menus, or from station 10 or 12.
You have the option to provide Caller ID Distribution through the 
W-232 port (Port B), over which
SMDR information is delivered. Caller ID Distribution is in the form of messages which specify
the Caller ID data for lines with incoming calls, and identify the stations answering such lines.
The data is in ASCII, formatted for use with PC-based application programs.
Figure 1 shows system configuration. Figure 2 illustrates the Printer-to-Port B connection.To C. 0.
O-Pin
MALE
D-sub
IIIIIIII ~Lines to CommonEquipment
.Cross Connects.
Modular Cord
To 120V AC
Outlet.Customer-
Supplied
Cable. 
* . t . . . l.87654321PWR IN
OUT
PortsRS-232 RS-232
ICID08 Caller ID Unit
Solder Cup Side
A
90
04
8@
03
7.
02
6.
DIgiTech
Common Equipmeni
Figure 1. System Configuration
--l--El
Caller ID UnitRS-232 OUT
MALE
g-PIN, “D” -sub
I
; TDI3
-7:
2 SGSG
673
8
9
-Common Equipment
RS-232 Data Port B
I I
Printer PIN
Figure 2. Caller ID Unit and Printer to Common Equipment Through Data Port B
9 
						

							DigiTech System Software EnhancementsTAB 099
FEATURE
Caller ID (cont.)
BENEFITS
STATION 
10 PRO-
1.Press ITCM +k # 7 4 6 % to enter COS programming
2.To assign Caller ID lines,l Press47
l Dial line number(s)
3.To assign Caller ID stations,
lPress 5 3 for Station Features
lPress 3 6 for Caller ID stations
l Dial station number(s)
4.To set the Audible First Ring feature,l Press 1 7
lPress 0 1 for Audible First Ring Option
lPress 1 to silence the first ring on Caller ID lines
lPress 2 to enable Audible First Ring
5.To set the Caller ID Distribution feature,. Press 1 7
lPress 0 2 for the Caller ID Distribution Option
lPress 1 to disable Caller ID Distribution
lPress 2 to enable Caller ID Distribution to Port B
6.Press ++ +K for configuration mode
YDT PROGRAMMlW1. Enter COS programming
2.Enter 2 for Line COS
3.Enter 1 3 for Caller ID assignments
To assign Caller ID service 
to lines,l Enter 1
l Dial line number(s)
To remove Caller ID service from lines,
9 Enter2
l Dial line number(s)
To assign Caller ID service to stations,. Enter3
l Dial station number(s)
To remove Caller ID service from stations,
9 Enter4
. Dial station number(s)10 
						

							TAB 099DigiTech System Software Enhancements
FEATURE
r “er ID (cont.)BENEFITS
VDT PROGR-
To define your local area code,l Enter 5
lEnter Y if displayed area code is correct
or
.g,ner N if displayed area code is incorrect, then enter the correct three-digit area
To define your local office codes,l Enter 6
.Enter 1 to define a new local office code, then enter six sigits or five digits plus a
wildcard character (#)
lEnter 2 to delete the local off ice code last displayed
lEnter 3 to display the next office code
lEnter 4 to display all local off ice codes in list
lEnter 5 to return to previous menu
To set the Audible first Ring option,
9 Enter7
lEnter 0 to silence first ring on Caller ID lines
or
lEnter 1 to enable Audible First Ring
To set the 
Caller ID Distribution option,l Enter8
lEnter 0 to disable Caller ID Distribution
Orl
Enter 1 to enable Caller ID Distribution to SMDR port
To return to previous menu,l Enter9
To set terminal printout of line and station Caller ID assignment status,
l Enter COS programmingl
Enter 1 for System COS
.Enter 6 for COS data printoutl
Enter 3 for ALL line COS datal
Enter 4 for SELECTED line COS data, then enter line number
.Enter 5 for ALL station COS data
.Enter 6 for SELECTED COS data, then enter station number
Caller ID RecordsFigure 3 (following page) provides an example of an SMDR printout with Caller ID information for
‘7 SMDR Printoutsincoming calls (preceded by a slash in the “Called or Calling #,, column).
Continued on next page . . .
11 
						

							Diailech System Software EnhancementsTAB 099
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
Sta
#
1000
12
10
10
10
10
Llne
#
12
3
1
1
4
4
10
l(D)
DateTime
10/15/9204:38
1 O/l 5l9200:56
10/15/9200:56
10/15/9200:56
1 O/l 5/9201 :oo
1 O/l 
5/9201 :oo
1 O/l 519204:23
1 O/l 519204:19call
length
0.1
0.2
NOANS
0.1
NOANS
0.1
0.2
0.2
AlIS
time
.2
.l
.2
.O
.l
.l
Called or
Calling #
1234567890123456
99736243
I973 3437
I973 3437
I973 3694
call
cost
$0.51
$0.00
$0.00
L
(1) outgoing call
(2) outgoing call
(3) unanswered incoming call, with caller ID
(4) answered incoming call, with caller ID
(5) unanswered incoming call, without caller ID
(6) answered incoming call, without caller ID
(7) answered incoming 
DISD call, with caller ID
(8) unanswered incoming 
DISD call, without caller ID
Figure 3. Sample SMDR Printout
12 
						

							COMDIAL
Made LigE in the USA
TECHNICAL ADVISORY BULLETINDate: JUNE 
1992kW?:TABOSlA
SOFTWARE ENHANCEMENTS FOR
THE DIGITECH DIGITAL TELEPHONE SYSTEM
This bulletin discusses the software enhancements and feature additions for the DigiTech digital telephone system that
are available with software releases 10 and 11 A.
Software release 10 provides the following enhancements:
l Additional dial time for the DISD optionl
Changed defaulted first choice signalling style for intercom callsl
Supports both on-hook and off -hook call announcing from speakerphonesl
Enhanced secure off -hook voice announce operation
l Expanded personal ring tone choice
l Simplified hybrid operationl
Support for DigiTech telephones with a revision letter of I or later
Software release 11A provldes all of the above enhancements plus the followlng addltlonal ones:
l Enhanced automatic call back
*Support for digital single-line proprietary telephone
o Support for ExecuMail voice processing system
Availability of these enhancements is as follows:
SYSTEMBASE UNIT PRODUCT CODE
CO408GO408 All Revisions
CO81 6GO81 6 All RevisionsCl632
G1632 All RevisionsSOFTWARE CARTRIDGE PRODUCT CODE
SO408 Rev. 
11 a and later
SO81 6 Rev. 11 a and later
S1632 Rev. 11 a and later
FEATURE AND BENEFIT
The major feature and benefit of these software enhancements are per the following discussion.
FEATUREBENEFIT
Additional dlal 
tlmeWith this software release, the digital telephone system provides an additional dial time limit forfor the 
DISD optionthe Direct Inward Station Dialing (DISD) option. When a caller does not finish dialing an
extension number within the programmed dial time limit, the system routes the call to the assist
station if one is programmed; 
otherwise, it drops the line. Previous software provided dial time
limit choices of 
6,9,12, and 15 seconds. This software release adds a 30 second dial time limit
to the list of programmable choices.
Changed defaultedIntercom calls can be tone signalled or voice signalled. The first choice in signalling is
first choice slgnalllngprogrammable; however, previous software defaulted the choice to voice first signalling. This
style for Intercomsoftware release changes the default setting to the tone first choice.
Calls 
						

							TAB09 1FFEATUREBENEFIT
I,:,
‘upports bothWith previous software, users were required to lift the handset of a speakerphone before they
,n-hook and off-hook could make a voice signalled intercom call. This software release allows a station user to perform
call announcing from
speakerphoneseither a on-hook or an-off-hook call announce from a speakerphone.
Enhanced secure
off-hook voice
announce 
operation
Expanded personal
rlng tone 
choice
Simplified hybridoperation
Enhanced automatic
call back
Support for 
DlglTech
telephones 
with a
revlslon letter of I or
later
This software enhancement makes it possible for a station user to make a secure off-hook voice
announcement (SOHVA) to a station that he or she is currently service observing.Although a
programmer can disable the SOHVA feature when necessary, every DigiTech telephone can
send and receive SOHVA calls as a system default, he or she must enable the service observe
feature before a user can make use of it.
The system provides a group of distinctive tones for station ringing. A station user can choose a
tone from this group to provide a distinctive ring at his or her telephone. Often when several
telephones are located close to each other, each user chooses a different personal ring tone.
Previous software provided four different tone choices. This software enhancement increases the
distinctive ring choices to six. The personal ring tone choices now provided include the following
distinctive tones:
1.666/571 Hz @ 16 Hz warble4.1000/800 Hz @ 23 Hz warble
2.1000/800 Hz @ 16 Hz warble5.500/444 Hz @ 16 Hz warble
3.666/571 Hz @ 23 Hz warble6.500/444 Hz @ 23 Hz warble
In the past, the Federal Communications Commission (FCC) has required that telephone system
manufacturers provide a hardware strap that installers could move to distinguish between hybrid
system and key system operation. The DigiTech system provided this strap at either the 
Jl
station connector or at a special terminal strip (depending upon the system model). The installer
strapped two terminals together at either the 
66M-xx station connector block or at the special
terminal strip to select the hybrid mode. Recent rulings by the FCC have eliminated the need for
the hardware strap.
With this software release, whenever fh8 programmer assigns lines to Iin8
groups the 
DigiTech system automatically assumes fh8 hybrid mOd8. The hybrid system mode
may still incur a higher monthly tariff to the 
tekphOn8 company; therefore, the FCC still requires
that the installer report the equipment-type category designation number (KF for key system, MF
for hybrid system) to the telephone company at the time of installation.
Prior to this software release, a station user could only camp on to a station that was busy on the
intercom line. With this software release 11 a, a user can also camp on to a station after calling
on the intercom line and receiving no answer.
With the release of 
the revision I models, Comdial has enhanced the design of the DigiTech
telephones. These enhanced telephones require changes to the system software that this
release provides.
All revision I DigiTech Telephones provide red, orange, and green light emitting diodes 
(LEDs).
Red 
LEDs indicate which lines are in use at another station. Green LEDs indicate which lines are
in use or on hold at a station. An orange LED indicates a ringing line thus distinguishing between
lines that are on hold and a line that is ringing. Additionally, all revision I DigiTech telephones
provide pushbutton volume control on their front panels and a group listening feature.
With group
listening, a user can turn on the telephone speaker while the handset is off hook.
The 
7700s~m 24-line, LCD speakerphone provides enhanced displays that prompt users on the
operation of the many system features available to them. The LCD speakerphone provides three
interactive buttons that provide quick easy access to system features and 
straight-fonnrard button
programming without dialing codes.It also includes an auxiliary jack on the rear panel where the
installer or the user can connect devices such as headsets, tape recorders, external ringers and
external pagers.
continued on next page . . . 
						

							TAB09 1
FEATUREBENEFIT
Support for DiglTechThere are several items that the installer/programmer needs to consider when installing thetelephones wlth a
revision I and later DigiTech telephone to a DigiTech system. These items are detailed below.revision letter of I or
later 
- continuedti While the DigiTech system with software release 11 a and later supports the use of all DigiTech
telephones regardless of their revision letter, any systems with a software release of 9 or earlier
will not support the revision I and later telephones.In other words, whenvever a system includes
revision I or later telephones, be sure that the system software release is 11 a or later.Support for
single-lineproprietary
telephones
ti Always program station ports to provide ringing line preference to revision I and later
telephones that are connected there. This action is necessary before the orange LED feature can
become active.
(/ The auxiliary jack will only serve the external device listed in the telephone display and will only
serve one of those devices at a time. The user must program a separate enable/disable button
for each external device that he or she plans to connect to the auxiliary jack. The installer must
provide external power for the auxiliary device if it requires power. The telephone does not
supply any power to the device through the auxiliary jack. The auxiliary jack is an source of audio
output from the telephone and is not designed to receive signals or power from an external device
or a telephone line.Do not connect the output of an external device or the tip and ring leads of a
telephone line to the auxiliary jack.Do not connect any devices other than those mentioned in
the telephone users guide to the auxiliary jack.
With this software release, the DigiTech digital telephone system provides support for the
Comdial proprietary single-line digital telephone (product code 7701X-**). The system
automatically recognizes the 7701 
X-” telephone when the installer connects it to a station port.
This means that the system programmer does not have to take any special programming steps to
allow the 
7701X-** telephone to operate.He or she can use any of the station programming
described in the system manual provided with the telephone system to adjust the parameters of
the station port as they are needed. Publication 
GCA70-232, Proprietary Single-Line Telephone
User’s Guide provides complete instructions for using the 7701 
X-‘* telephone