Comdial DIGITECH Digital Telephone System Instructions Manual

							IMI 66-083
Index
Line Connections................3-5,3-6,3-12
Line 
Connections - 408 Expansion Module........3-23
Line COS Menu Selections................
4-88
Line Default........................
.4-4
Line Disable........................4-14
Line Group Access.....................5-2
Line Group Button.....................4-47
Line Group Queue Button.................
4-48
Line Groups.....................
2-12,4-16
Line Monitoring......................
.5-6
Line Names........................4-15
Line Preselection.....................
2-12
Line Select Lights.....................
5-25
Line To Line Port Reassignment.............
4-19
Location Of Keys On Telephone Faceplate........
449
MMain Menu Selections...................4-87
Maintenance........................
.6-l
Making Calls.........................5-2
Manual Hold......................2-12,5-4
Manual Scope........................i-2
Mapping, Button......................4-41
Master Clear.........................4-3
Meet-Me Answer Page................2-12,5-7
Memory Retention 
Whhout Batteries...........2-12
Menu Descriptions....................
4-87
Message Wait Originate..................
4-26
Message Waiting.....................
2-12
Message Waiting Control..................5-5
Message Waiting Light..................5-26
Messaging..........................5-5
Messaging, LCD.......................5-6
Modular Wking And Jacks.................2-13
Mounting Considerations.................
.3-l
Mounting Dimensions....................3-2
Mounting Procedure.....................3-l
Multiple Intercom Button.................443
Music Interface...................2-13,322
Music Interface....................
l-9,3-22
Music On Hold.................
2-13.4-81,5-15
Music-On-Hold System-Wide Enable/Disable.......
2-13
Mute............................
2-13
Mute/Handsfree Answer Inhibit...............5-8
NNight Transfer (Of Ringing).......2-13,4-37,4-81,5-14
Non-Square System....................
441
Non-Square System Reference Record..........4-49
0Office Code Band Tables.................4-68
On-Hook Dialing......................
2-13
Operating Environment..................
.1-Q
Operaion. Account 
Code.................5-10
Operation, Attendant Station...............
5-14
Operation, Departmental Station.............
5-11
Operation, Speakerphone.................5-11
Option Installation Details.................3-14
Originating Denied.....................
2-13
Outline Dimensions 
- Common Equipment.........l-5
Outline Dimensions -Station Equipment.........l-6
Outside Line Calling....................
.5-2
PPA Options.........................4-12
PAPort...........................l-9
Paging............................5-7
Paging Interface...................
3-18,3-19
Pause Time........................
.46
PBWCENTREWCO Compatible..............2-13
PC Operation, Typical...................
4-84
Personalized Ringing Tone..........
.2-13,4-29,5-8
Pooled Line Access....................
2-13
Port Reassignment, Line To Line.............
4-19
Port Reassignment, Station To Station..........
4-51
Power Failure Transfer...............2-13,3-15
Power Requirements....................
l-8
Prime Line Automatic...................
2-13
Prime Line/Group/Intercom................
4-36
Privacy 
- Designated Programmable Button........2-14
Privacy Button......................
.4-43
Privacy Release......................4-38
Privacy Release/Brokerage Service............
2-14
Private Lines (Access Denied)...............
2-14
Product Codes........................l-9
Programmable Buttons..................2-14
Programmable Direct Station Selection/Busy Light Field. 2-14
Programming, Assist Button................
5-13
Programming, 
Autodial..................5-l 1
Programming, Automatic Redial Button..........5-12
Programming, 
DSS/BLF..................5-12
Programming 
Overtays.............4-l, 4-91,4-92
’Programming, Response Message Button........5-12
Programming, Secure Off-Hook Voice Announce
Originate Button......................5-13
Programming, Station Speed dial.............5-12
Programming, Station User................
5-l 1
Programming, System....................4-l
Programming, System Speed Dial.............5-14
Pubiiitions Overview....................l-2
Pulse/Tone Switchable.............2-14,4-17.57
RRecalWFlash......................4-6,5-6
Related Publications....................
.1-Z
Remote Programming And Administration........
2-14
Remote Programming Block Diagram...........
4-86
Remote Programming, VDT................
4-84
Resistance 
Chedc.....................3-31
Response Message Button, Programming........5-12
Response Messaging...................
2-14
Ringer 
Equivalanoe Number.................l-9
Ringer Volume Control..................5-21
Ringing Line Preference...............2-14.4-27 
						

							IndexIMI 66-083
SSa~Buttorl.........................
SavedNumberRedfff.................2-14.U
SaeenedTmnsfer.....................5-4
Seam Off-Hook Voice Announce............2-14
Secure Off-Hook Voice Announce. Answering 
calls....5-l
howe Off-Hook Voice Announce Sutton.........2-15
Secure Off-Hook 
Vufce Announce Disable........4-33
Sea~re Off-HookVoice Announce Groups.....2-X.4-33
~XJN Off-Hook Voice Announce, Making Calls......5-3
Sea~m Off-Hook Voice Announce OriginateBumn. Programming...................513
Self 
D~WOS~=......................2-16
sentfoe a=‘Gng...............2-16,4-27,510
SMDR Port.........................1-o
*fhHareCamW....................3-27
fhfhNam CarWm lnstafhtion and Ftemoval.......3-26
Speaker Wt.......................5-27
Speakmhfm Ntmi0n.................51 i
Spea~rpho~ Suppon..................2-16
Special Mounting Consideration...............3-l
Speed Dialing........................s-a
Sq”-fN-Qwm Configuration............2-16
~~n~~ htallaim Details.................3-l
Stab 10 Programming..................2-5
Stab By Station Privacy.................2-16
smfofl ~figuration...................4-22
S~~ofl connections........3-5,3-7.3-6,3-Q, 3-10. a13
Statfm Comwtions -406 Expansion Module......3-25
Station 
COS Menu Selections...............4-6g
SQth Default........................u
station Desaiption.....................l-3
StatfonDisable.......................4-62
Station Images.......................l-7
Station Message Detail Aoanmtfng............2-16
Station Message 
Detail Aooountlng Department Numbers4-74
stationMessageDetaflAocountfngDeparbnenrc.....4-32
StationMessageDetailAomunCngPrintout.......4-62
Station Message Detail -Cng Printout....4-77.5-17
stationMessageDetailAowuntingRew~*DefeteByAttendant.....................4-8
stationMawageDefailAwountlngReportino......4-74
station Memage Demfl Accountfng Raports, can costhg.29
~tjm~essage~em~~bcding............2-16
~~~~~geDataffRepoMgPhtout........4-77
~~~MesrageDemllF&portPort.............13
mtim Monitoring....................4-Q, S-1
sg,~m&&&@j~D~~pidwp.........2-16
St&onN-....................-.515
~~~ope&lJll......................5 1
~~onselflert.....................-3-w
a,jmspeed~....................2-s
~~mSpeed~Plogramming...........--5-12
&,~mToSt&+n~@q...............*-
atim To &&fj port ~~Siignlll9flt..........cs1
~~mU~Programmiq................51 l
station Wall Mountfng...................6-l
StatfonwaflMolmcngDetails................6-2
Station-T&Son Massaging...............2-l 6
StationLfneConfiguration Record.............4-40
Status lndiirs And Tone Sequences..........5-21
Subdued Ringing.....................2-17
Sys(emAhnReportstation...............4-35
system Alarm Reports.............2-17,4-10,517
System 
Capacity.......................la
SyS@m Checkout And Failure Isolation..........331
sysmm clock....................4-76,5-14
system configuration....................4-5
SyStm COS Menu Selections..............4-67
system Defauft.......................4d
System Features, Description................2-l
System Groundii......................3-3
System 
Operatfng Characteristia.............5-19
System operating Procedures...............
.5-l
systemovmiew......................1-l
System Programming....................4-l
System Ringing Patterns.................5-22
system Speed Diil..............2-17,4-76,5-14
SY6temSpeedDflRecord................a-60
SystemSpeedDiaIToflRestMon............4-25
System Status Indicator..................
3-31
TTandem Attendant..................2-17.4-10
Tap (FIashhyRecall.....................2-17
TechnicalAssistanceAndRepairSetia,..........6-l
Tenant Saniice.......................2-17
Terminations........................
.1-g
Th~lXdi~Atl.......................4-56
limadHo#Recall...................2-17,4-7
TolfF&strfctfm@Andl).................217
TolfRastricth(Flexfbfe)2-17.................
TdRastvictfm(NightMode)...............2-17
TolfRestrictimDeMt...................4-5g
T~~f~Achhistratkm...........4-@0
T~~T&&dQwath............4-56
ToUTabfeEntry......................4-60
TollTab&ForNiitTransfarOfFfingii.........Ml
ToRT&leRefa~enatFboord...............4-62
TolTablaToLba.....................4-60
TdTableToSmtion...................-461
Tona~VoiceSignalfing(InWoom)..........2-16,e8
Tods AndHafdwam.....................~ 1
Transfer/&&mnceButM...............-2-16
TmmfenfngCaBs......................54
TvpicplPCC+mtbn...................4-64
U~~CPffTransferRecaffTimhg.......2-l&4-5
~~Trander....................66
~~p&&codEmoe..................55l-4 
						

							MI 66-063Index
VVDTPmgramming..................2-&O-83
VDTProgrammingPrwedure...............4-83
Video Display Terminal Programming...........4-83
voiceAnnounoe6lockButbn...............647
Voicehnouna, Sbcking............2-l&4-25.5-6
Voice Mail. Automatic Transfer..............4-55
VoiceMaillheID.....................4-55
Voice~~Porl......................4-57
[email protected]
voltagechedG.......................3-31
Wwiring............................6- 1
zZone Call SandTables..................4-69
zone 
PegeAll-Catl Sutton.................4-4!5
Zone Paging (Via Station Speakers)...........
2-18
l-5 
						

							READERS COMMENT FORMPublication No.issue No,AddendumTitle
How did you use this publication?
0 Product familiarization
Cl Installation
Other
0 Training
Cl Maintenance
Please check specific criticism(s), give page numb&), and explain below:
0 Clarification on page(s)Cl Error on page(s)
0 Addition on page(s)0 Deletion on page(s)
Comments:
Thank you for your cooptration. If a reply is required, pkasc check: 0
NameYour Function
Company
Address
City, StateDate- .-Zip 
						

							PW-a---------- -_-_ ___- ---------------
1 BUSINESS REPLY MAIL 1
I
FIRST CLASS MAILPERMIT NO.594
CHARLOTTESVILLE, VA 22906I
POSTAGE WILL BE PAID BY ADDRESSEE
COMDIAL
TECHNICAL PUBLICATIONS DEPARTMENT
P 0 BOX 7266
CHARLOTTESVILLE VA 22906-7266
NECESSARYIF MAILED
I II 
III1 II I III II II II IllI, I II I I II Ill Ill I II Ill I II Ill1 I I
------------------------ ----------------------
iFoldII
PleaseTape-+oNotSgple 
						

							COMDWLPK021-001 to
Made m in the USA
TECHNICAL ADVISORY BULLETIN
Date: January 1993issue: TAB 099
SOFTWARE ENHANCEMENTS FOR
THE DigiTech DIGITAL TELEPHONE SYSTEM
This bulletin discusses the following software enhancements and feature additions to the DigiTech telephone system:
l Enhanced SMDA reportingl
Expanded options for account code entry
l Support for Caller ID service
Availability of these enhancements is as follows:
BASE UNIT PRODUCT CODE
GO408 All Revisions
GO81 6 All Revisions
Gl632 All Revisions
SOFTWARE CARTRIDGE PRODUCT CODE
SO408 Rev. 13a and later
SO816 Rev. 13a and later
S1632 Rev. 13a and laterNote:
* .Due to the addition of a new account code table, m follow these steps when updW software In the field.
1. Save current database2. Install new software
3.Master clear system4. Restore database
5.Perform additional programming, if desired
FEATURE AND BENEFIT
This section describes the major features and benefits of this software enhancement, including programming information.FEATURE
SMDA ReportingThrough VDT
Programmlng and
Per-Station SMDA
BENEFIT
A menu selection has been added so that SMDA reports can now be requested from VDT
programming and can be sent to either port A or port B.
This feature can be used remotely to
capture SMDA reports; as well, SMDA station reports can now be requested per station. Note,
however, that only one station report can be requested at a time. The Class of Service
programming requirements for SMDA reporting are as follows:
STATION 10 PROGR-
1.Press ITCM + # 7 4 6 +k to enter COS programming
2.Dial 07 for SMDA reports
3. Dial 
1 for station reports
4.Dial station number and then press #, or press # for all stations 
						

							DigiTech System Software EnhancementsTAB 099FEATURE
SMDA Reports
(cont.)
SMDA Record
Storage Capacity
SMDA Reports 
with
Caller ID Information
Forced Account
Code OptionBENEFITS
VDT COS 
PROGRW
Enter COS programming
1.Enter 1 for “System COS”
2.Enter 8 for “SMDA Programming”
3.Enter 11 for “SM DA Reports”
4.Enter selection for desired report:
- press 1 for Selected Station Reports
- press 2 for Station Reports
- press 3 for Account Reports
- press 4 for Line Reports
- press 5 for Departmental Reports
- press 6 for All Detail Records
- press7 for Departmental Calling Distribution Reports
- press 8 to Display Number of Free Records
- press9 to Delete Records (After Next Print)
- press 10 to Start Printing Report
- press 11 to Stop Printing Report
- press 12 to Return to Previous Menu
DigiTech systems have the following SMDA record storage capacities:
SO408 
= 800 records
SO816 = 1600 records
S1632 = 1600 records
Refer to Figure 3 in this Technical Advisory Bulletin (under the Caller ID heading) for an example
of an SMDR printout with Caller ID information for incoming calls.
ACCOUNT CODES AND ACCOUNT CODE VERIFICATION
The Account Code feature has been enhanced so that account code entry may be either forced
or optional for outgoing calls. When account code verification is enabled, the system compares
the account code entered by a station user with the programmed account entries.
If the system
does not find a match and the forced account code feature is enabled through class of service
programming, the system prevents further dialing until the user enters a matching account code.
For account code verification to work properly, the system programmer must maintain (within the
system) a current list of valid account codes.
When a station user activates redial and auto-redial features for outgoing calls, the system will
automatically 
reuse the last account entered at that station. Additionally, users may enter an
account code before seizing a line for an outgoing call.
ACCOUNT CODE LENGTH, VERIFIED ACCOUNT CODE LENGTH AND
VALID ACCOUNT CODES
Account Code Length defines the number of digits that a user must enter before the system will
accept the code. Account code length can range from 3 to 16 digits but may never be set lower
than the current Verified Account Code Length.
Verified Account Code Length defines the number of digits that will be verified before a verified
account code will be accepted. As well, Verified Account Code Length defines the number of
2 
						

							TAB 099DigiTech System Software EnhancementsFEATURE
’ xwnt
L Jes (cont.)BENEFITS
valid account codes that can be stored (as shown in the following table). Be aware that when you
change the Verified Account Code Length, the list of Valid Account Codes is emptied.
-
4
5 6
790
9,lO
11,12
13,14
15,16
NufuberofValld Account Codes
1000
400
266
200
160
133
114
100
ACCOUNT CODE MESSAGE DISPLAY TIME
When account codes are enabled, LCD telephones will prompt users with an “account code”
message, which is cleared at the end of the programmable display time. If the account codes
are forced and the call is outgoing, then the line is dropped at the end of the display time if a valid
account code is not entered. Valid range for the display time is 1 to 20 seconds. If display
duration is ever set for zero seconds, time-out for account code entry prior to the line being
dropped defaults to 5 seconds.
ACCOUNT CODES AND EMERGENCY NUMBERS
When the Forced Account Codes feature is enabled, emergency numbers may be dialed without
account code entry. You may define up to three programmable emergency numbers. Minimum
length of an emergency number is 1 digit; maximum length is 12 digits. Users may dial
emergency numbers manually, or through system speed dial, personal speed dial, last-number
redial, or automatic redial -- with or without account code entry.
ACCOUNT CODE ENTRY
Users may enter account codes after they select a line, or they may enter the code without
selecting a line at all. When a code is entered without line selection, the code will apply to any
line subsequently selected at that station for the next call attempted manually or through
automatic redial, system speed dial, personal speed dial, or last number redial.
If an Account Code button is programmed at the telephone, the user can press this button for
automatic account code entry. If no such button is programmed, the user must press 
ITCM and
then dial 
+K 0 4. The prompt “Account Code” will appear on the top line of the telephone’s LCD.
The user then enters account code digits to be verified, followed by any additional digits
necessary to make up the required length of the account code.
If the system is set for Verified Account Codes, a verification attempt will be made after the entire
code has been entered.Failure by the system to verify the code will cause “Error” to display in
the LCD. The user may re-enter account code digits at this point.If the verification attempt is
successful (or if the system does not require that the code be verified), the LCD will return to the
normal display of date and time.
A user may clear an account code stored at a programmable button by pressing the Account
Code button twice, or by pressing 
ITCM f 0 4 SPKR.
3 
						

							DigiTech System Software EnhancementsTAB 099FEATURE
Account
Codes (cont.)BENEFITSACCOUNT CODF FEATU-
Account Code Feature:Off
Verified/Non-Verified: Verified
Forced/Optional: Optional
Prompted/Non-Prompted: Prompted
Prompt Display Duration: 5 seconds
Station Exceptions to Forced: None
Emergency Numbers:: None
Valid Account Codes: None
Account Code Length:3
Verified Account Code Length: 3
1.Press ITCM +k # 7 4 6 +k to enter COS programming
2.Press 7 5 for SMDA programming
To set account codes,l Press 0 5
.Dial number of account digits
lTo enter another number, press #, then dial digits
To clear account codes,l Press 0 6
lDial number of account code digits
.To enter another number, press #, then dial digits
To enable or disable account codes,l Press0 7
lPress Al to toggle the feature on and off (Al LED on = account codes enabled)
-or-
-Press 1 to enable account codes, 2 to disable account codes
To set verified or unverified account codes,
9 Press 0 8
.Press Al to toggle the feature on and off (Al LED on = verification on)
-or-
.Press 1 to enable verification, 2 to disable verification
To set maximum account code digits,. Press 0 9
l
Dial number of digits (3 - 16)
To set the account code display time,l Press 1 0
l
Dial 1 - 20 to select new display time (in seconds)
4 
						

							TAB 099DigiTech System Software EnhancementsFEATURE
lount Codes
,dta.)BENEFITS
STATION 10 PROGRAMMING !caSJ
To enable or disable the account code prompt for incoming calls,. Press 1 1
.Press Al to toggle feature on and off (Al LED on = feature enabled for incoming calls)
-or-
.Press 1 to enable prompt for incoming, 2 to disable prompt for incoming
To set the number of account code digits to be verified,l Press 1 5
.Dial 3 - 16 for number of digits to be veriiied
To set emergency numbers (which will not require account codes for dialing),l Press 1 6
lDial emergency number (up to 12 digits)l
To enter another emergency number, press #, then dial number
To clear emergency numbers,. Press 1 7
lDial emergency number (up to 12 digits)
.To clear another number, press #, then dial number
3.Press +N +k for configuration mode
4.Press 5 3 for station features
Press 3 5 for 
OptionaVForced Account Codes
To set all stations to forced account codes,l Press Al
lEnter station number(s), if any, of station(s) to be “Exception(s) to Forced” (i.e., they
will have optional account codes)
To set all stations to optional account codes,. Press A2
.Enter station number(s), if any, of station(s) to be “Exception(s) to Optional” (i.e., they
will have forced account codes)
5.Enter +k +N for configuration mode
5