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Comdial DIGITECH Digital Telephone System Instructions Manual

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    							Press ITCM t # 7 4 6 +k for base level.I
    :EATURE DESCRIPTION
    &count Codes: Account codes are usec
    ) identify calls by category, or by any
    Ither desired grouping, so that costing by
    lat category or grouping can be
    worded. An account code can be a
    minimum of three numbers and a
    maximum of eight numbers.
    r
    12
    1
    iNTRY CODE AND PROMPTING DISPLAY
    . Dial 75.“SMDA PROGRAMMING
    ‘. Dial 05 to configure account codes.
    “SETACCT. CODE ”
    a. Dial account oode number (000 - 999).
    b. Dial 
    # plus next account number.
    c. Repeat steps a and b until all account numbers
    are assigned.
    d. Dial N for next SMDA feature.
    1. Dial 05 to clear account codes.
    “CLEAR ACCT. CODE”
    a. Dial account code number (000 - 999).
    b. Dial # plus next account number.
    c. Repeat steps 
    a and b until all account numbers
    are cleared.
    d. Dial 
    4f for next SMDA feature.
    1. Dial 07 to enable account codes for use.“XXXXXXX ACCOUNT”
    a. Press Al to toggle between enable and disable
    (LED On 
    = Enabled).
    -OR-
    - Dial 1 to enable (Al LED On).
    “ENABLE ACCOUNT”
    - Dial 2 to disable.“DISABLE ACCOUNT’
    b. Dial t for next SMDA feature.
    i. Dial 
    08 to enable system to compare user
    account code entry with programmed
    account code.
    ” VERlFlCATlON XXX
    a. Press Al to toggle between enable and disable
    (LED On 
    I Enabled).
    -OR-
    - Dial 1 to enable comparison.
    (Al LED On)
    ” VERlFlCATlON ON ”
    - Dial 2 to disable comparison.
    “VER/F/CAT/0N OFF
    b. Dial * for next SMDA feature.
    Continued on next page._ .REFERENCE RECORD
    NTRIES 1 CATEGOR
    Press SPKR to end.
    I
    .- 
    						
    							Press ITCM +k # 7 4 6 ‘Ik for base level.IFEATURE DESCRIPTION
    Account Codes: 
    (continued)
    Account Code Dlsplay: As a feature for
    users of LCD speakerphones, 
    a remindel
    message can be programmed to appear
    on the station display to prompt the user
    to enter an account code during 
    incomiry
    and/or outgoing calls. The message
    display time is programmable.
    ENTRY CODE AND PROMPTING DISPLAYREFERENCE RECORD
    6. Dial 09 to program the account code maximum
    length.
    “MAXACCT. CODE X”
    - Dial 3 - 6 for number of digits (3 min.; 6 max.).
    “MAXACCT. CODE x”
    7. Dial +# for next SMDA feature
    -OR-
    Dial 
    % % for configuration mode.
    1. Dial 75.
    “SMDA PROGRAMMING”
    2. Dial 10.“DISPLAY TIME XX n
    - Dial 01 - 20 to display time in seconds.
    “DISPLAY TIME YY -
    - Dial f for next SMDA feature.
    3. Dial 11 to program message disable
    on incoming calls.
    “XXXXXXX INCOMING”
    - Press Al to toggle between enable and disable
    (LED On = Enabled).
    -OR-
    - Dial 
    1 to enable.“ENABLE /NCOMlNG ”
    (Al LED on).
    - Dial 2 to disable“DISABLE INCOMING”
    - Dial % for next SMDA feature.
    4. Dial 12 to program message disable
    on outgoing calls.
    “XXXXXXX OUTGOING”
    - Press Al to toggle between enable and disable
    (LED On = Enabled).
    -OR-
    - Dial 1 to enable.
    (Al LED On).
    “ENABLE OUTGOING ”
    - Dial 2 to disable
    “DISABLE OUTGOING”
    5. Dial t for next SMDA feature.-OR-
    Dial * f forconfiguration mode.IPress SPKR to end.I 
    						
    							rPress ITCM % # 7 4 6 +# for base level.I
    f:
    L
    ‘EATURE DESCRIPTION
    itatlon Message Detall Accounting
    SMDA) Prlntout: Call 
    cost reports,
    broduced by the system for printing, are
    lenerated automatically whenever the
    system detects that the records storage
    krea is ninety-five percent full. Program
    he system to automatically generate
    hese reports for printing at a certain time
    !ach day if desired.
    Statlon Message Detall Reportlng
    :SMDR) Prlntout: Program the system
    ‘or the SMDR to provide continuous
    xtntout of system-wide station call activit
    3s it is collected by the system if desired.
    9dditional programming action will cause
    the printing of the cost of each reported
    zaii to be included when the printout
    xcurs.
    -
    ENTRY CODE AND PROMPTING DISPLAY
    I. Dial 75.“SMDA PROGRAMMING”
    ?. Dial 13 for auto report time.
    “AUTO TIME XXXX ”
    - Dial new time in hours and minutes (HH MM
    in 24 hour time) or dial +k to accept current time.
    3. Dial 14 for report definition.“AUTO REPORT ”
    1. Choose reports for printing.
    - Dial 1 for sta. report.“STATION REPORT ”
    - Dial 2 ac’t. report.“ACCOUNT REPORT ”
    - Dial 3 line report.“LINE REPORT ”
    - Dial 4 dept. report.“DEPT. REPORT ”
    - Dial 5 print ail.“PRINT RECORDS ”
    - Dial 6 delete records.“DELETE RECORDS ”
    - Dial 7 for DCD report.“DCD REPORT”
    5. Dial + for next SMDA feature.
    -OR-
    Dial +k +k for configuration mode.
    ro program SMDR cost repoftlng,
    I. 
    Dial 77.“SMDR PRINT ”
    2. Dial 1“XXXXXXX COST/NG ”
    3. Press Al to toggle between enable and disable
    (Al LED On = Enabled).
    -OR-
    - Dial 1 to enable .
    (Al LED on)“WITH COSTING ”
    - Dial 2 to disable.“WITHOUT COSTING ”
    4. Dial +k for configuration mode.
    To program for SMDR prlntout,
    1. Dial 77.
    2. Dial 2 .
    “SMDR PRINT XXX ”
    3. Press Al to toggle between enable and disable
    (Al LED On = Enabled)
    -OR-
    - Dial 1 to enable printing.“SMDR PRlNT ON”
    (Al LED on).
    - Dial 2 to disable printing‘SMDR /W/NT OFF”
    4. Dial 
    +k for configuration mode.
    REFERENCE RECORD 
    						
    							ATTENDANT CONFIGURATION
    Mark the desired selections in the charts to record programming needs.
    Dial the feature code and then dial the selection code or press the programming button to program the selection.
    fOTE: A current program setting is indicated by a lighted LED next to fhe programming button for that selection.When a foggle (on/off) action
    is provided by a single button, the lighted LED indicates when the feature is active.
    :EATlJRE DESCRIPTION
    3ase Level: The first step in any
    rrogramming sequence is to enter the
    base level. Once in this mode,
    attendant programming can beWormed.
    system Clock: The system clock
    naintains current date and time
    nformation. This information is
    >rovided to an LCD speakerphone for
    #splay.
    System Speed Dial: A special
    system-wide list of numbers can be
    Drogrammed for automatic dialing by all
    Jsers.
    ENTRY CODE AND PROMPTING DISPLAY
    Press ITCM ++ #.“CONFIG. MODE ”
    l.DialOl.
    J ONG FORM- Dial 06 - 99 for yr.
    - Dial 01 - 12 for mo.
    - Dial 01 - 31 for day
    - Dial 66 - 23 for hr.
    - Dial 00 - 59 for min.“SET CLOCK 
    ”
    SHORT FORM- Dial W-23 for hr.
    - Dial W-59 for min.
    - Dial # to assign hours
    and minutes.
    2. Dial t for configuration mode.
    1. Dial 02.
    “SYS SPEED DIAL ”
    2. Dial 01 - 99 for storage location. “XXXXXXXX...”
    3. Dial #to clear current entry.“LINE: 
    n
    4. Choose line, line group, or intercom
    to be used with speed dial
    number.“LINE XX 
    ”
    - Line port 1-14 = Dial 01 - 14 or press Al - A14.
    - Line port 1516 = Dial 15,16 or press Bl, 82.
    - Line port 17-24 = Dial 17 - 24
    or press 
    HOLD, Al - A8.
    - Dial 90 for last line
    used or prime line.“PRIME 
    LINE ”
    Continued on next pageREFERENCE RECORD
    .
    RECORD SPEEDDIAL NUMBERS ONPAGE d-79
    Press SPKR to end. 
    						
    							IPress ITCM +k #I 7 4 6 % for base level.I
    ‘EATURE DESCRIPTION
    iystem Speed Dial - continuedENTRY CODE AND PROMPTING DISPLAY- Dial 91 - 94 for line group l-4.
    “LINE GROUP 1”
    - Press R’CM button for intercom line.“INTERCOM 
    ”
    5. Dial number for storage (32 digits max).
    “XXXXX.. . ”
    - If required, press HOLD button to store a pause.
    - If required, press TAP button to store a hookflasl
    6. Press TRANSKONF button to save the number.
    7. Repeat steps 2-6 for all speed dial numbers.
    -OR-
    Press % for configuration mode.
    IEFERENCE RECORD
    IPress SPKR to end.I 
    						
    							.cd
    Press ITCM % # 7 4 6 f for base level.I
    FEATURE DESCRIPTION
    Nlght Transfer 
    (of ringing): The
    attendant can place the system into the
    night transfer (of ringing) mode of
    operation. While in this mode, special
    line/station ringing assignments are
    enabled.
    NOTE: See night transfer of tinging on
    page 4-37 for line/station
    ringing assignments
    MUSIC on Hold: Music is provided to
    outside lines that are placed on hold if
    an external music source is connected
    to the system. Music on hold can be
    disabled by attendant action.
    LCD Messaglng: A message can be
    set at any system station and displayed
    by any LCD speakerphone that calls it
    on the intercom line. Two standard
    messages are provided for use but the
    attendant can create up to 10 custom
    messages if needed.
    ENTRY CODE AND PROMPTING DISPLAY’
    1. Dial 03.“NIGHT XFER XXX ”
    2. Press Al to toggle between enable and disable
    (LED On = Enabled).
    -OR-
    Dial 1 to enable
    (Al LED on).“NIGHT XFER ON 
    ”
    Dial 2 to disable.“NIGHT XFER OFF ”
    3. Dial ++ for configuration mode.
    1. Press 04.“MOH XXXXXXXX ”
    2. Press Al to toggle between enable and disable
    (LED On = Enabled).
    -OR-
    Dial 1 to enable.“MOH ENABLED ”
    (Al LED on).
    Dial 2 to disable
    “MOH DISABLED n
    3. Dial % for configuration mode.
    1. Dial 05.“LCD MESSAGES 
    n
    2. Dial 1 - 0 for message number.“XXXX... ”
    3. Dial # to clear current message.
    4. Refer to Table 4-l (page 4-21),
    and compose message (16 digits max.).
    5. Dial all 
    twodigit codes necessary to enter
    the message.
    “YWYYYY...
    -OR-
    Dial 10 for pre-programmed message
    “BACK AT
    -OR-
    Dial 20 for pre-programmed message
    “CALL
    6. Dial 
    & for next message location and
    repeat steps 2 
    - 5.
    7. Dial 
    t t for configuration mode.
    n
    I,
    I
    REFERENCE RECORDENABLE 1 DISABLE
    DEFAULT = DISABLEDENABLE 1 DISABLE
    DEFAULT q ENABLED
    rPress SPKR to end.I 
    						
    							rtire% ITCM t # 7 4 6 t for base level.
    IFEATURE DESCRIPTION
    Statlon Names: Stations can be
    assigned individual names or category
    names that will be displayed by an LCD
    speakerphone when it is called by the
    station. Typical names could be TEC
    SER, MKT 
    1, J Smith.Statlon Message Detall 
    Accounting
    (SMDA) Printout: The attendant can
    command the system to print several
    different types of SMDA reports and to
    delete all stored SMDA records.
    NOTE: The departmental call
    distribution report 
    ref/ecfs statistics
    based on 
    current departmental station
    assignments. Before c/ass of service
    programming is used to reassign
    stations 
    to different departments, it is a
    good practice 
    to: (1) print the
    deparfmental call report and any other
    desired SMDA reports, (2) make any
    desired 
    reassignements, (3) delete all
    SMDA records.
    -ENTRY CODE AND PROMPTING DISPLAY‘
    I. Dial 06.“STATION NAMES n
    2. Select station port to be programmed:
    “XXXXXX It
    - Station 10 - 57: Dial 10 - 57 .
    3. Dial # to clear current station name.
    1. Refer to Table 4-l (page 
    4-21),
    and compose station name (7 digits max.).
    5. Dial all twodigit codes necessary to enter a
    new station name.
    “XXXXXXX YYYWYY”
    5. Dial * for next station and repeat steps 2-5.
    7. Dial 
    % +& for configuration mode.REFERENCE RECORD
    1. Dial 07.“SMDA REPORTS n
    2. Choose report for printout
    - Dial 1 # for station.“STATION REPORT -
    - Dial 2 # for trunk“TRUNK REPORT”
    - Dial 3 # for SMDA dept. “DEPT. REPORT”
    - Dial 4 # for ac’nt cod@ACCOUNT REPORT ”
    - Dial 5 # for auto report. “AUTO REPORT”
    - Dial 6 # for all records. “PRINT RECORDS”
    - Dial 7 # to delete SMDA records.“DELETE RECORDS 
    ”
    - Dial 0 # for DCD report “DCD REPORT”
    - Dial 8 to obtain the number of free records
    remaining in system.
    “FREE RECS XXXXX ))
    - Dial 9 to abort printout.“ABORT PRINT ”
    3. Dial +R for configuration mode.Press SPKR to end. 
    						
    							IMl66-083System Programming j
    SECTION 3
    VIDEO DISPLAY TERMINAL PROGRAMMING
    INTRODUCTION
    The class of service can be programmed from a video
    display terminal (VDT) instead of from the
    programming station. The VDT that is used must be a
    serial-data, 
    W-232 type, asynchronous device. A
    keyboard send/receive (KSR) hard-copy printer can be
    used instead of a VDT if preferred.
    A personal computer (PC) can be employed if it will
    run a communications software program which allows
    it to emulate a data terminal device (DTE equipment).
    Many effective communications software programs
    are available for this purpose. Any that can be
    arranged to match the following data communications
    parameters can be used:
    - Full Duplex
    - XMODEM communication protocol (8 bit data
    required)
    Regardless of the type of programming terminal
    employed, it is connected to the common equipment
    data port A.Refer to the Chapter 3, Section 2
    paragraph tiled, 
    DATA DEVICE CONNECTlONSfor
    complete connection details.VDT PROGRAMMING PROCEDURE
    INTRODUCTION
    The programming procedure is menu driven.
    A list of selections are presented for consideration
    which differ in content and required response.
    Each selection, when responded to, either causes a
    further breakdown of selections to be presented or
    causes a particular COS programming action to
    take place.
    This menu system prompts the programmer for the
    required response and, where appropriate, will
    repeat prompts to allow programming of more than
    one device without having to make another menu
    selection.
    All of the menus operate in the same manner.
    They differ in only the required response.
    Each prompt requires a response followed by a
    Carriage Return (RETURN). The responses
    usually consist of a one or two-digit number or a
    string of numbers or alpha-numeric characters
    when programming names and messages.Successive entries are separated by a space or a
    comma.
    GENERAL INFORMATION
    There are two responses which allow a programmer to
    quit a procedure.
    lRETURN (ENTER on some keyboards) - This
    action returns the user to the top of the current
    menu.l
    CONTROL C - This action returns the user to the
    top of the main menu.
    There are certain other responses which have special
    functions.
    lResponding with the @ key will print or display the
    menu that the programmer is currently using. The
    system is waiting at the same prompt line as it was
    before the menu was repeated.
    l Responding with the? key will cause a help menu
    to be printed if one is available. The system is
    waiting at the same prompt line as 
    tt was before the
    help menu was requested.
    There are special line edit characters.
    Backspace, Delete, Rub-out 
    - Used to delete
    characters from the response line as they are being
    typed.
    CONTROL 
    R - Causes the current response line to’
    be echoed for review.
    CONTROL D 
    - Causes the current response line to
    be deleted.
    CONTROL S 
    - Causes printing or display action
    stop.
    CONTROL 
    Q - Causes the printing or display to
    resume.
    There are two system acknowledgement messages to
    a response line.
    COMMAND ACCEPTED 
    - Response accepted.
    ***COMMAND REJECTED**’ 
    - Response not
    accepted. The terminal bells also sounded. 
    						
    							System ProgrammingIMI 66-083
    PROCEDURE
    1.
    2.
    3.
    4.
    5.
    Determine the system programming parameters,
    and record them for future reference.
    Turn on the AC power to the system and the VDT.
    Press the RETURN (ENTER) key. The system
    enters an approximate 20 second timeout cycle.
    Step 4 must be performed within this timeout period
    or the programming sequence will be aborted.
    Type the password: I 
    % 7 4 6 t, and press
    RETURN (ENTER). The VDT will display the main
    programming menu. The system enters an
    approximate 3 minute timeout cycle. A selection or
    response must be entered within this timeout
    period, otherwise; the programming sequence is
    aborted.
    Execute the programming procedures by
    responding to the prompts listed in first the main
    menu and then in subsequent menus.REMOTE PROGRAMMING
    The telephone system can be programmed remotely
    using the following equipment:
    - A VDT or a PC and appropriate software program,
    - A pair of data modems.
    The data modems can be any commercially available
    300 or 
    300/l 200 baud type with auto-answer
    capability. Be sure to verify the auto-answer capability
    before purchasing the units. 
    It is recommended that
    the same make and model of modem be used at both
    the installation site and the remote programming site.INSTALLATION
    The equipment connections at the customer location
    are as illustrated in 
    Figure 4-3 on page 4-80, Connect
    the equipment for remote programming as illustrated
    therein and discussed below.
    Determine the signal needs of the modem from the
    user’s manual for it.
    Wire the proper connector (to match the data jack)
    on one end of a length of multiline cable.
    Punch down the appropriate leads on the connector
    block.Refer to Chapter 3 for connection details as
    needed.Connect the network jack of the data modem to an
    outside telephone line. (If a line is not reserved for
    remote programming, a line 
    switch can be installed
    so that an outside telephone line can be switched
    by on-site personnal between the data modem and
    the common equipment cabinet when remote
    programming is to be done.)
    Refer to the user’s manual for the modem, and
    program the modem to automatically answer after
    the first ring.
    Interface the VDT or PC with the modem at the
    programming site per the user’s manuals for the
    equipment be used.
    OPERATION
    To establish a communications link for programming
    the system from a remote site, proceed as follows:
    If a line switch is being employed, call someone at
    the customer site, and ask that the switch be set for
    modem operation.
    After the outside line is connected to the modem,
    the data link can be made between the originating
    and the remote modems.
    Programming can then be performed from the remote
    site just as if the VDT or PC was connected directly to
    the system.TYPICAL PC OPERATION
    The following procedure is given as a typical example
    for using a PC and an XMODEM-type communications
    software program to program the telephone system. It
    is only provided for illustration and reference purposes
    and describes a set-up using a typical
    communications software program known as
    PROCOMM (produced by Datastorm Technologies,
    Inc.). Many other communications software programs
    are also available which can be used for this purpose.
    Individual operating procedures may vary with
    different communications software programs but the
    general process is similar to this.
    1. Perform turn-on and program-load procedures. 
    lf
    operating through modems, take action, as
    described in the previous discussion, to establish a
    communications link between the PC and the
    common equipment.4-84 
    						
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