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Comdial DIGITECH Digital Telephone System Instructions Manual
Comdial DIGITECH Digital Telephone System Instructions Manual
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Press ITCM t # 7 4 6 +k for base level.I :EATURE DESCRIPTION &count Codes: Account codes are usec ) identify calls by category, or by any Ither desired grouping, so that costing by lat category or grouping can be worded. An account code can be a minimum of three numbers and a maximum of eight numbers. r 12 1 iNTRY CODE AND PROMPTING DISPLAY . Dial 75.“SMDA PROGRAMMING ‘. Dial 05 to configure account codes. “SETACCT. CODE ” a. Dial account oode number (000 - 999). b. Dial # plus next account number. c. Repeat steps a and b until all account numbers are assigned. d. Dial N for next SMDA feature. 1. Dial 05 to clear account codes. “CLEAR ACCT. CODE” a. Dial account code number (000 - 999). b. Dial # plus next account number. c. Repeat steps a and b until all account numbers are cleared. d. Dial 4f for next SMDA feature. 1. Dial 07 to enable account codes for use.“XXXXXXX ACCOUNT” a. Press Al to toggle between enable and disable (LED On = Enabled). -OR- - Dial 1 to enable (Al LED On). “ENABLE ACCOUNT” - Dial 2 to disable.“DISABLE ACCOUNT’ b. Dial t for next SMDA feature. i. Dial 08 to enable system to compare user account code entry with programmed account code. ” VERlFlCATlON XXX a. Press Al to toggle between enable and disable (LED On I Enabled). -OR- - Dial 1 to enable comparison. (Al LED On) ” VERlFlCATlON ON ” - Dial 2 to disable comparison. “VER/F/CAT/0N OFF b. Dial * for next SMDA feature. Continued on next page._ .REFERENCE RECORD NTRIES 1 CATEGOR Press SPKR to end. I .-
Press ITCM +k # 7 4 6 ‘Ik for base level.IFEATURE DESCRIPTION Account Codes: (continued) Account Code Dlsplay: As a feature for users of LCD speakerphones, a remindel message can be programmed to appear on the station display to prompt the user to enter an account code during incomiry and/or outgoing calls. The message display time is programmable. ENTRY CODE AND PROMPTING DISPLAYREFERENCE RECORD 6. Dial 09 to program the account code maximum length. “MAXACCT. CODE X” - Dial 3 - 6 for number of digits (3 min.; 6 max.). “MAXACCT. CODE x” 7. Dial +# for next SMDA feature -OR- Dial % % for configuration mode. 1. Dial 75. “SMDA PROGRAMMING” 2. Dial 10.“DISPLAY TIME XX n - Dial 01 - 20 to display time in seconds. “DISPLAY TIME YY - - Dial f for next SMDA feature. 3. Dial 11 to program message disable on incoming calls. “XXXXXXX INCOMING” - Press Al to toggle between enable and disable (LED On = Enabled). -OR- - Dial 1 to enable.“ENABLE /NCOMlNG ” (Al LED on). - Dial 2 to disable“DISABLE INCOMING” - Dial % for next SMDA feature. 4. Dial 12 to program message disable on outgoing calls. “XXXXXXX OUTGOING” - Press Al to toggle between enable and disable (LED On = Enabled). -OR- - Dial 1 to enable. (Al LED On). “ENABLE OUTGOING ” - Dial 2 to disable “DISABLE OUTGOING” 5. Dial t for next SMDA feature.-OR- Dial * f forconfiguration mode.IPress SPKR to end.I
rPress ITCM % # 7 4 6 +# for base level.I f: L ‘EATURE DESCRIPTION itatlon Message Detall Accounting SMDA) Prlntout: Call cost reports, broduced by the system for printing, are lenerated automatically whenever the system detects that the records storage krea is ninety-five percent full. Program he system to automatically generate hese reports for printing at a certain time !ach day if desired. Statlon Message Detall Reportlng :SMDR) Prlntout: Program the system ‘or the SMDR to provide continuous xtntout of system-wide station call activit 3s it is collected by the system if desired. 9dditional programming action will cause the printing of the cost of each reported zaii to be included when the printout xcurs. - ENTRY CODE AND PROMPTING DISPLAY I. Dial 75.“SMDA PROGRAMMING” ?. Dial 13 for auto report time. “AUTO TIME XXXX ” - Dial new time in hours and minutes (HH MM in 24 hour time) or dial +k to accept current time. 3. Dial 14 for report definition.“AUTO REPORT ” 1. Choose reports for printing. - Dial 1 for sta. report.“STATION REPORT ” - Dial 2 ac’t. report.“ACCOUNT REPORT ” - Dial 3 line report.“LINE REPORT ” - Dial 4 dept. report.“DEPT. REPORT ” - Dial 5 print ail.“PRINT RECORDS ” - Dial 6 delete records.“DELETE RECORDS ” - Dial 7 for DCD report.“DCD REPORT” 5. Dial + for next SMDA feature. -OR- Dial +k +k for configuration mode. ro program SMDR cost repoftlng, I. Dial 77.“SMDR PRINT ” 2. Dial 1“XXXXXXX COST/NG ” 3. Press Al to toggle between enable and disable (Al LED On = Enabled). -OR- - Dial 1 to enable . (Al LED on)“WITH COSTING ” - Dial 2 to disable.“WITHOUT COSTING ” 4. Dial +k for configuration mode. To program for SMDR prlntout, 1. Dial 77. 2. Dial 2 . “SMDR PRINT XXX ” 3. Press Al to toggle between enable and disable (Al LED On = Enabled) -OR- - Dial 1 to enable printing.“SMDR PRlNT ON” (Al LED on). - Dial 2 to disable printing‘SMDR /W/NT OFF” 4. Dial +k for configuration mode. REFERENCE RECORD
ATTENDANT CONFIGURATION Mark the desired selections in the charts to record programming needs. Dial the feature code and then dial the selection code or press the programming button to program the selection. fOTE: A current program setting is indicated by a lighted LED next to fhe programming button for that selection.When a foggle (on/off) action is provided by a single button, the lighted LED indicates when the feature is active. :EATlJRE DESCRIPTION 3ase Level: The first step in any rrogramming sequence is to enter the base level. Once in this mode, attendant programming can beWormed. system Clock: The system clock naintains current date and time nformation. This information is >rovided to an LCD speakerphone for #splay. System Speed Dial: A special system-wide list of numbers can be Drogrammed for automatic dialing by all Jsers. ENTRY CODE AND PROMPTING DISPLAY Press ITCM ++ #.“CONFIG. MODE ” l.DialOl. J ONG FORM- Dial 06 - 99 for yr. - Dial 01 - 12 for mo. - Dial 01 - 31 for day - Dial 66 - 23 for hr. - Dial 00 - 59 for min.“SET CLOCK ” SHORT FORM- Dial W-23 for hr. - Dial W-59 for min. - Dial # to assign hours and minutes. 2. Dial t for configuration mode. 1. Dial 02. “SYS SPEED DIAL ” 2. Dial 01 - 99 for storage location. “XXXXXXXX...” 3. Dial #to clear current entry.“LINE: n 4. Choose line, line group, or intercom to be used with speed dial number.“LINE XX ” - Line port 1-14 = Dial 01 - 14 or press Al - A14. - Line port 1516 = Dial 15,16 or press Bl, 82. - Line port 17-24 = Dial 17 - 24 or press HOLD, Al - A8. - Dial 90 for last line used or prime line.“PRIME LINE ” Continued on next pageREFERENCE RECORD . RECORD SPEEDDIAL NUMBERS ONPAGE d-79 Press SPKR to end.
IPress ITCM +k #I 7 4 6 % for base level.I ‘EATURE DESCRIPTION iystem Speed Dial - continuedENTRY CODE AND PROMPTING DISPLAY- Dial 91 - 94 for line group l-4. “LINE GROUP 1” - Press R’CM button for intercom line.“INTERCOM ” 5. Dial number for storage (32 digits max). “XXXXX.. . ” - If required, press HOLD button to store a pause. - If required, press TAP button to store a hookflasl 6. Press TRANSKONF button to save the number. 7. Repeat steps 2-6 for all speed dial numbers. -OR- Press % for configuration mode. IEFERENCE RECORD IPress SPKR to end.I
.cd Press ITCM % # 7 4 6 f for base level.I FEATURE DESCRIPTION Nlght Transfer (of ringing): The attendant can place the system into the night transfer (of ringing) mode of operation. While in this mode, special line/station ringing assignments are enabled. NOTE: See night transfer of tinging on page 4-37 for line/station ringing assignments MUSIC on Hold: Music is provided to outside lines that are placed on hold if an external music source is connected to the system. Music on hold can be disabled by attendant action. LCD Messaglng: A message can be set at any system station and displayed by any LCD speakerphone that calls it on the intercom line. Two standard messages are provided for use but the attendant can create up to 10 custom messages if needed. ENTRY CODE AND PROMPTING DISPLAY’ 1. Dial 03.“NIGHT XFER XXX ” 2. Press Al to toggle between enable and disable (LED On = Enabled). -OR- Dial 1 to enable (Al LED on).“NIGHT XFER ON ” Dial 2 to disable.“NIGHT XFER OFF ” 3. Dial ++ for configuration mode. 1. Press 04.“MOH XXXXXXXX ” 2. Press Al to toggle between enable and disable (LED On = Enabled). -OR- Dial 1 to enable.“MOH ENABLED ” (Al LED on). Dial 2 to disable “MOH DISABLED n 3. Dial % for configuration mode. 1. Dial 05.“LCD MESSAGES n 2. Dial 1 - 0 for message number.“XXXX... ” 3. Dial # to clear current message. 4. Refer to Table 4-l (page 4-21), and compose message (16 digits max.). 5. Dial all twodigit codes necessary to enter the message. “YWYYYY... -OR- Dial 10 for pre-programmed message “BACK AT -OR- Dial 20 for pre-programmed message “CALL 6. Dial & for next message location and repeat steps 2 - 5. 7. Dial t t for configuration mode. n I, I REFERENCE RECORDENABLE 1 DISABLE DEFAULT = DISABLEDENABLE 1 DISABLE DEFAULT q ENABLED rPress SPKR to end.I
rtire% ITCM t # 7 4 6 t for base level. IFEATURE DESCRIPTION Statlon Names: Stations can be assigned individual names or category names that will be displayed by an LCD speakerphone when it is called by the station. Typical names could be TEC SER, MKT 1, J Smith.Statlon Message Detall Accounting (SMDA) Printout: The attendant can command the system to print several different types of SMDA reports and to delete all stored SMDA records. NOTE: The departmental call distribution report ref/ecfs statistics based on current departmental station assignments. Before c/ass of service programming is used to reassign stations to different departments, it is a good practice to: (1) print the deparfmental call report and any other desired SMDA reports, (2) make any desired reassignements, (3) delete all SMDA records. -ENTRY CODE AND PROMPTING DISPLAY‘ I. Dial 06.“STATION NAMES n 2. Select station port to be programmed: “XXXXXX It - Station 10 - 57: Dial 10 - 57 . 3. Dial # to clear current station name. 1. Refer to Table 4-l (page 4-21), and compose station name (7 digits max.). 5. Dial all twodigit codes necessary to enter a new station name. “XXXXXXX YYYWYY” 5. Dial * for next station and repeat steps 2-5. 7. Dial % +& for configuration mode.REFERENCE RECORD 1. Dial 07.“SMDA REPORTS n 2. Choose report for printout - Dial 1 # for station.“STATION REPORT - - Dial 2 # for trunk“TRUNK REPORT” - Dial 3 # for SMDA dept. “DEPT. REPORT” - Dial 4 # for ac’nt cod@ACCOUNT REPORT ” - Dial 5 # for auto report. “AUTO REPORT” - Dial 6 # for all records. “PRINT RECORDS” - Dial 7 # to delete SMDA records.“DELETE RECORDS ” - Dial 0 # for DCD report “DCD REPORT” - Dial 8 to obtain the number of free records remaining in system. “FREE RECS XXXXX )) - Dial 9 to abort printout.“ABORT PRINT ” 3. Dial +R for configuration mode.Press SPKR to end.
IMl66-083System Programming j SECTION 3 VIDEO DISPLAY TERMINAL PROGRAMMING INTRODUCTION The class of service can be programmed from a video display terminal (VDT) instead of from the programming station. The VDT that is used must be a serial-data, W-232 type, asynchronous device. A keyboard send/receive (KSR) hard-copy printer can be used instead of a VDT if preferred. A personal computer (PC) can be employed if it will run a communications software program which allows it to emulate a data terminal device (DTE equipment). Many effective communications software programs are available for this purpose. Any that can be arranged to match the following data communications parameters can be used: - Full Duplex - XMODEM communication protocol (8 bit data required) Regardless of the type of programming terminal employed, it is connected to the common equipment data port A.Refer to the Chapter 3, Section 2 paragraph tiled, DATA DEVICE CONNECTlONSfor complete connection details.VDT PROGRAMMING PROCEDURE INTRODUCTION The programming procedure is menu driven. A list of selections are presented for consideration which differ in content and required response. Each selection, when responded to, either causes a further breakdown of selections to be presented or causes a particular COS programming action to take place. This menu system prompts the programmer for the required response and, where appropriate, will repeat prompts to allow programming of more than one device without having to make another menu selection. All of the menus operate in the same manner. They differ in only the required response. Each prompt requires a response followed by a Carriage Return (RETURN). The responses usually consist of a one or two-digit number or a string of numbers or alpha-numeric characters when programming names and messages.Successive entries are separated by a space or a comma. GENERAL INFORMATION There are two responses which allow a programmer to quit a procedure. lRETURN (ENTER on some keyboards) - This action returns the user to the top of the current menu.l CONTROL C - This action returns the user to the top of the main menu. There are certain other responses which have special functions. lResponding with the @ key will print or display the menu that the programmer is currently using. The system is waiting at the same prompt line as it was before the menu was repeated. l Responding with the? key will cause a help menu to be printed if one is available. The system is waiting at the same prompt line as tt was before the help menu was requested. There are special line edit characters. Backspace, Delete, Rub-out - Used to delete characters from the response line as they are being typed. CONTROL R - Causes the current response line to’ be echoed for review. CONTROL D - Causes the current response line to be deleted. CONTROL S - Causes printing or display action stop. CONTROL Q - Causes the printing or display to resume. There are two system acknowledgement messages to a response line. COMMAND ACCEPTED - Response accepted. ***COMMAND REJECTED**’ - Response not accepted. The terminal bells also sounded.
System ProgrammingIMI 66-083 PROCEDURE 1. 2. 3. 4. 5. Determine the system programming parameters, and record them for future reference. Turn on the AC power to the system and the VDT. Press the RETURN (ENTER) key. The system enters an approximate 20 second timeout cycle. Step 4 must be performed within this timeout period or the programming sequence will be aborted. Type the password: I % 7 4 6 t, and press RETURN (ENTER). The VDT will display the main programming menu. The system enters an approximate 3 minute timeout cycle. A selection or response must be entered within this timeout period, otherwise; the programming sequence is aborted. Execute the programming procedures by responding to the prompts listed in first the main menu and then in subsequent menus.REMOTE PROGRAMMING The telephone system can be programmed remotely using the following equipment: - A VDT or a PC and appropriate software program, - A pair of data modems. The data modems can be any commercially available 300 or 300/l 200 baud type with auto-answer capability. Be sure to verify the auto-answer capability before purchasing the units. It is recommended that the same make and model of modem be used at both the installation site and the remote programming site.INSTALLATION The equipment connections at the customer location are as illustrated in Figure 4-3 on page 4-80, Connect the equipment for remote programming as illustrated therein and discussed below. Determine the signal needs of the modem from the user’s manual for it. Wire the proper connector (to match the data jack) on one end of a length of multiline cable. Punch down the appropriate leads on the connector block.Refer to Chapter 3 for connection details as needed.Connect the network jack of the data modem to an outside telephone line. (If a line is not reserved for remote programming, a line switch can be installed so that an outside telephone line can be switched by on-site personnal between the data modem and the common equipment cabinet when remote programming is to be done.) Refer to the user’s manual for the modem, and program the modem to automatically answer after the first ring. Interface the VDT or PC with the modem at the programming site per the user’s manuals for the equipment be used. OPERATION To establish a communications link for programming the system from a remote site, proceed as follows: If a line switch is being employed, call someone at the customer site, and ask that the switch be set for modem operation. After the outside line is connected to the modem, the data link can be made between the originating and the remote modems. Programming can then be performed from the remote site just as if the VDT or PC was connected directly to the system.TYPICAL PC OPERATION The following procedure is given as a typical example for using a PC and an XMODEM-type communications software program to program the telephone system. It is only provided for illustration and reference purposes and describes a set-up using a typical communications software program known as PROCOMM (produced by Datastorm Technologies, Inc.). Many other communications software programs are also available which can be used for this purpose. Individual operating procedures may vary with different communications software programs but the general process is similar to this. 1. Perform turn-on and program-load procedures. lf operating through modems, take action, as described in the previous discussion, to establish a communications link between the PC and the common equipment.4-84