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Comdial DIGITECH Digital Telephone System Instructions Manual

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    							System OperationIMI 66-083STATION SPEED DIAL PROGRAMMING
    Station speed dial numbers can be stored by the
    station user for later redial. The storage locations are
    keypad digits 0 through 9 on the station. Before
    attempting to program, decide on the following 
    items:
    (1) the number or feature to be stored, (2) which
    storage location will be used (0 
    - 9), (3) the circuit that
    the call will go over (individual line or intercom).
    To 
    program numbers,l Press 
    ITCM +K +K 2.
    l
    Dial a memory location (0 through 9). Listen for fast
    tone bursts.
    l .Press specific line button, ITCM button, or dial 1 - 4
    for line groups, to store circuit pre-selection.
    -OR-*
    If no circuit pre-selection is desired, dial 0 (system
    will choose last line used at calling station or prime
    line if one is assigned to calling station).l
    Dial the number sequence to be stored. (Up to
    sixteen digits can be stored. Valid digits include 0 
    -
    9, #, and +K.)
    l To store a pause if required, press HOLD.
    l To store a hookflash if required, press TAP.
    Example: 
    Store a telephone number under location
    0. The number is 
    1(804)555-2222. Program as follows:
    ITCM, +, *, 2,0, Line Button, 1,&O, 4,5,&S, 2,2,2,2.
    To store another number,l Press 
    TRANSICONF.
    l Press next speed dial location.
    l Make line pre-selection if desired.
    l Dial number for storage.l
    Repeat this procedure until all desired numbers are
    stored.
    To end station speed dial programming,
    o Press MNTR (SPKR).DIRECT STATION SELECTION/BUSY LAMP
    FIELD 
    (DSWBLF) PROGRAMMING
    One-button intercom calling with visual indication of
    telephone status can be programmed as
    programmable buttons not assigned to lines.
    To program DSS,l Press 
    ITCM +# ++ 3.
    l
    Press programmable button to be programmed as
    DSS button.
    l Dial extension number..
    Repeat last two steps for all desired extension
    numbers.
    To end DSS programming,
    l Press MNTR (SPKR).
    NOTE: An autodial number can also be programmed
    as a secondary function at every 
    DSSBLF
    memory location. See Automatic Dialing
    instructions for programming details.PROGRAMMING AUTOMATIC 
    REDIALBUTTON
    The system will allow the last previously dialed
    number to be automatically and repeatedly redialed for
    approximately ten minutes. A programmable button is
    defaulted to provide this feature. A different
    programmable button can be assigned for this function
    if desired
    To program another programmable button for use
    as an automatic 
    redlal button,
    Press ITCM G% % 1.
    To remove function assignment,
    Press current assigned programmable button, then
    press 
    TRANS/CONF button.
    Press desired programmable button to receive
    function. Listen for fast tone burst.
    Press #to assign function.
    Press 
    MNTR (SPKR) to end.PROGRAMMING RESPONSE MESSAGE
    BUTTON
    The system will allow a station user to make a
    non-verbal response to 
    an intercom call or to a secure
    off -hook voice announcement. This response will
    provide 
    a preprogrammed message for display at the *
    calling station if it is an LCD speakerphone.
    To assign programmable button for non-verbal
    one-button response,l 
    ‘PresslTCM+++l.
    l Press desired programmable button.
    0 Dial 5.
    0 Dial message location number (1-O).
    NOTE: The response message is preprogrammed and
    made available for use by attendant
    programming.
    l Press MNTR (SPKR) to end.
    0 Label button. 
    						
    							IMI 66-083System Operation
    PROGRAMMING ASSIST 
    BUlTONl Press MNTR (SPKR) to end.
    Press 
    ITCM 4+ ++ 1.
    Press desired programmable button.
    Dial 7.
    Dial 0 
    - 9 to choose preprogrammed message. See
    attendant for list of messages.
    -OR-
    Dial ++ to choose system-provided message.
    (System message is: 
    ‘ASSIST’plus name or
    extension number of station sending message.
    Name or extension is automatically added by
    system.)
    If one particular station must 
    ahnrays receive
    message, dial extension number of that station.
    l Label button.PROGRAMMING SECURE OFF-HOOK VOICE
    ANNOUNCE ORIGINATE 
    Bull-ONl Press 
    ITCM +I+ +k 1.
    l Press desired programmable button.l Dial 8.
    l Press MNTR (SPKR) to end.
    l Label button. 
    						
    							System BperationIMI 66-083SECTION 2
    AlTENDANT STATION OPERATION
    The attendant station provides additional operating features that are not available from other stations in the
    system.SYSTEM CLOCK
    The system clock can be programmed to maintain
    current date and time information . This information is
    provided to the LCD speakerphone for display.1. Press ITCM.
    2. 
    Dial%#O 1. .
    3.Dial two digits (00-99) for yr.4. Dial two digits (01-12) for mo.
    5.Dial two digits (01-31) for day.
    6.Dial two digits (00-23) for hr.
    7.Dial two digits (00-59) for min.
    8. Press MNTR (SPKR) to end.SYSTEM SPEED DIAL PROGRAMMING
    A special system-wide list of numbers can be
    programmed for automatic dialing by all users.
    1.
    2.
    3.
    .4.
    5.
    Press ITCMDial 
    +i+ # 0 2.
    Dial 01 - 99 to chose storage location.
    Dial #to clear current entry.
    Choose line to be used:l
    Dial 90 for no line assignment (system will
    choose last line used at calling station or prime
    line if one is assigned to calling station).l
    Press buttons Al - Al4 for lines 1-14 or dial 01 -14.l
    Press buttons Bl , B2 for lines 15,16 or dial 15,
    16.l
    Press HOLD then press buttons Al - A8 for
    lines 17 - 24 or dial 17 - 24.l
    Dial 91 - 94 for line groups 1 - 4.
    l Press ITCM for intercom line.
    6.Dial the number to be stored (32 digits maximum).
    l Press HOLD to store pause (if required).l
    Press TAP to store flash (if required).
    7.Press TRANSEONF to save number.
    8.Repeat steps 3 - 7 to store next number.
    9. Press MNTR (SPKR) to end.NIGHT TRANSFER (of ringing)
    The day, or normal, ringing assignments of incoming
    lines can be transferred to a particular station or
    stations (these line/station ringing assignments are
    chosen through class of service programming) for
    off-hour or special-purpose answering. Additionally,
    stations can be arranged through class of service
    programming, to be able to answer any ringing outside
    line. This line answer from any station action. is also
    enabled 
    with the night transfer (of ringing).1. Press ITCM.
    3. Press Al (top, left-hand programmable button) to
    toggle feature on or off. Associated light will turn
    on when night transfer is active and turn off when 
    it
    is inactive.
    OR
    l Dial 1 to enable (Al LED turns on).
    l Dial 2 to disable (Al LED turns off).
    4. Press MNTR (SPKR) to end.
    NOTE: When this feature is on, the 
    ITCM light will
    flash.2. Dial 
    +l+ # 0 3.
    5-14 
    						
    							IMI 66-083System Operation .
    MUSIC ON HOLD
    Music that is provided to outside lines while they are
    on hold can be disabled and enabled by attendant
    action.1. Press ITCM.
    2. Dial 
    +N # 0 4.
    3.Press Al (top, left-hand programmable button) to
    toggle feature on and off. Associated light will turnon when music on hold is provided and turn off
    when it is disabled.
    -OR-
    l Dial 1 to enable (Al LED turns on).
    l Dial 2 to disable (Al LED turns off).4. Press MNTR (SPKR) to end.
    LCD MESSAGING
    A message can be set at any station in the system to
    be displayed by any calling LCD speakerphone. Two
    standard messages are provided at locations 1 and 2
    by system default. The attendant can create up to ten
    custom messages (or eight plus the default
    messages) as needed. If a non-verbal response to an
    intercom call or to a secure off-hook voice announce
    (SOHVA) is to be provided for station use, one or
    more LCD messages can be stored as appropriate
    response messages.1. Press ITCM.
    2. Dial 
    * # 0 5.
    6.Dial all two-digit codes necessary to enter the
    message.
    7.Dial G++ and repeat steps 3 - 7.
    Examples:
    l For message “I am busy”l 
    Dial3# 431224641225857696*
    l For message “Call Back Later’l 
    Dial4# 232456561222242655125324
    843575X
    l If default locations 1 and 2 have been cleared,
    return to default messages as followsl
    Dial 10 to obtain default message “BACK AT”.
    3.Dial 1 - 0 for message number.lDial 20 to obtain default message “CALL”.
    4.Dial #to clear current message.8. Press MNTR (SPKR) to end.
    5.Refer to Table 6-1, and compose the9.Make list of stored messages and location
    message (16 digits maximum).
    numbers to station users.STATION NAMES
    Stations can be assigned individual names or category
    names which will be displayed by a calling LCD
    speakerphone. Typical names could be TECH-SV,SALES 
    1, J. Smith, etc.
    1. Press 
    ITCM.
    2.Dial * # 0 6
    3. Select station to be programmed by dialing station
    port number 
    10 - 67.
    4.
    5.
    6.
    7.
    8Dial #to clear current name.
    Refer to 
    Table 6-1, and compose station
    name (7 digits maximum).
    Dial all two-digit codes necessary for new station
    name.
    Dial 
    + for next station and repeat steps 3 - 7.
    Press 
    MNTR (SPKR) to end. 
    						
    							System.OperationIMI 66-083
    Table 
    5-l. Character Codes
    CHAR 1 CODE 1 CHAR 1 CODE 1 CHAR 
    I CODEAI ”I 9”Ii3
    H42h45:29
    I43i46101
    l-4!i4202J
    K
    L
    M
    N
    ;;53
    61
    62
    Ik
    I
    m
    nI 
    iii1;I on
    56404
    64
    5
    05
    65606
    LiJI82 IiJ
    v1 831 v
    W
    91W
    X92
    X95
    Y93Y96213i!165-16 
    						
    							IMI 66-083System Operation s
    STATION MESSAGE DETAIL ACCOUNTING (SMDA) PRINTOUT
    The attendant can command the system to print
    several different types of reports and to delete all
    stored SMDA records.1. Press 
    ITCM.
    2.Dial % # 0 7.
    l Dial 5 #for automatic reports.
    l Dial 6 #to print all records.l
    Dial 7 #to delete SMDA records.
    l Dial 0 # for Departmental Call Distribution (DCD)
    report.
    3. Choose report to be printed.
    l Dial 1 # for station report.l
    Dial 2 # for line report.l
    Dial 3 #for SMDA department report.l
    Dial 4 #for account code report.l
    Dial 8 to obtain the number of free records
    remaining in the system.
    l Dial 9 to abort printing.
    4. Press MNTR (SPKR) to end.SYSTEM ALARM REPORTING
    The attendant can command the system to present.
    alarm codes on the station display. This feature is
    available to any LCD speakerphone when provided for
    by class of service programming.To display alarm codes,
    l Press and hold ++ for 5 seconds. The following
    status reports will be displayed:l
    Station disconnected from station port for more
    than five minutes. Month, day, station port
    number, and station extension number are
    shown.Display shows: 
    “MO/Da Pxx xxxx A”.
    Communications difficulty between a station and
    the common equipment The number of parity
    errors, up to 256, and the affected station port
    are shown.Display shows: “xxx PAR/N Pxx 
    ”
    Data printer off -line.
    Display shows: “PRINTER OFF LINE”
    After the information has been shown on the
    display, the 
    * disappears until another alarm
    OCCUfS.DIRECT INWARD STATION DIALING
    The direct inward station dialing (DISD) feature allows
    an external party to call an intercom station directly
    without assistance by the attendant if the call is made
    over a line programmed for that purpose.
    To make a DISD call from an outslde telephone,
    1.
    2.
    Call is made on DISD line. Hear ringback tone.
    If call is answered, ask for transfer to desired
    station. If ringing stops and dial tone sounds again,
    dial station extension number.
    If called station is id/e, confirmation tone is
    sounded and called station 
    rings.ff called station
    does not answer within transfer recall timeout
    period, call is returned to 
    DISD dial tone.
    If called station has call forward feature set,
    forward station rings.
    If called station is busy, call is placed on hold and
    camped-on at busy station.
    If camp-on is not answered within transfer recalltimeout period, busy tone is given followed by
    DISD dial tone.
    NOTE: The system will return the caller to DISD dial
    tone two additional 
    fimes and then drop the line.
    If busy called station is part of hunt group, DISD call is
    routed to 
    idle station in hunt group if available;
    othenrvise, call is camped-on at dialed station. Hunt
    group not followed in case of RNA.
    If invalid extension number is dialed, error tone is
    sounded before 
    DISD dial tone is returned.
    If mistake in dialing is made, caller can dial +I+ for new
    DISD dial tone.
    NOTE: The system will return the caller to DISD dial
    tone 
    two additional times and then drop the line.
    If extension number dialing is not completed within
    programmed dial time limit, call is routed to 
    DISD
    assist station if available; otherwise, line is dropped. 
    						
    							System OperationlM166-083
    Volume ControlVolume Control
    ,Programmable
    Buttons
    Speaker
    \
    TAP
    Button
    TransferlConference-
    Button
    Mute-Button
    Speaker-
    Button
    (MNTR)
    ,Keypad Buttons
    Programmable
    Buttons
    1-1I/IrII  k/\/II III
    Hold -/ProgrammableInterc
    Button
    Volume
    ControlButtons
    Alphanumeric DisplayButton
    7 Ringer
    / Volume Control
    Handset
    Speaker
    -l!l\
    
    						
    							IMI 66-083System Operatisn l
    SECTION 3
    SYSTEM OPERATING CHARACTERISTICS
    FEATURE DIALING CODE NUMBERING PLAN
    IIIFEATURE
    All Call Paae
    Attendant Calling
    Automatic RedialingBackground Music On
    off
    DIALING CODES
    ITCM 87
    ITCM 0
    Programmed Button
    lTctvl*1
    lTCM#l
    I
    AutomaticActivateITCM, Ext., t, 6
    Call Back
    Cancel
    lTCM#6
    Station-to-Station
    MessagingActivate
    Cancel
    ITCM, Ext., G+ 7
    ITCM, # 7, Ext.
    ILCD Messaging
    Set1 lTCM+02(1 -0)
    Call Forward
    Cancel
    PersonalITCM # 02
    ITCM #c 05. Ext.
    CallI Park
    Cancel
    All Calls
    Cancel
    Ofbii91-99
    ITCM # 05
    ITCM * 5, Ext.
    lTCM#5
    ITCM +k 191 - 991
    IPark I PiiupII lTCM#(91-99)
    Icall 
    PickupDirected.ITCM, + 4, Ext
    GrouplTCM#4
    I
    Call Waiting ToneSend1 lTCM,Ext.,QOl
    CaIlWl1 HarmuPI
    Do Not Disturbset
    Cat-Cd
    Programmed Button
    Programmed Button
    ,
    I Executive OverrideI rm4,Ext.,* 03
    External PageHandsfree Answer 
    Sat
    Inhibit
    Cancel
    ITCM 89
    MUTE
    MUTE
    HoldManual
    Exclusive
    Direct
    Direct Hold PiiupHOLD
    HOLD, HOLD
    ITCM + 90, Ext.
    lTCM# 90
    -
    Continued on next page
    5-19 
    						
    							System dperationIMI 66-083
    NUMBERING PLAN - continued
    FEATURE
    Line Answer From Any Station
    Line Group AccessGroup 1
    Group 2
    Group 3
    Group 4/
    ~
     Line QueuingEnable tine
    Enable Line Group
    Cancel
    DIALING CODES
    ITCM 80
    ITCM 9
    ITCM 81
    ITCM 82
    ITCM 83
    HOLD
    ITCM (Group code) t 8
    ITCM # 8I
    Meet Me Answer (Paging)
    I1 
    ITCM 88
    Message Waiting
    Night Transfer
    (Attendant Station )
    PersonalSet
    Cancel From kfle
    Cancel On tine
    Retrieve Message
    On
    Olf
    Set Tone 1 
    - 4
    ITCM * 3, Ext.
    ITCM # 3, Ext.
    ITCM
    ITCM, HOLD
    ITCM Q # 03 (Al )
    lTCM+#O3(Al)
    lTCM++4(1-4)
    Ringing TonesI
    Pulse/Tone Switching#
    Saved Number
    Redial
    Programmed Button
    I
    Sewice Observing1 lTCM#o3,ExtrI
    I
    Speed DialStation1 1-o
    SvstemI t 01-99, -,------
    Redial (Last Dialed Number)
    Voice AnnounceBktCk
    BbCkUnbbok
    #
    t2
    #2
    Zone Pagezone1lTcM04zone2
    ITCM 05
    zone3ITCM 06
    5-- 20 
    						
    							IMI 66-083System Operatisn 3
    RINGER VOLUME CONTROL
    Each station has a ringer volume control. Depending
    upon the model, the ringer control is located on the
    front edge, rear edge, or bottom of the telephone.
    Adjust the control lever to OFF, LOW or HIGH volume
    as desired.STATUS INDICATORS AND TONE
    SEQUENCES
    The following pages describe the light and ring
    patterns associated with system operation.
    NOTE: The values shown are typical.They are
    provided for illustration purposes on/y.
    DISPLAY INTENSITY
    The intensity (brightness and contrast) of the liquid
    crystal display readout, included on some digital
    telephones, can be adjusted to a desired operating
    level at any time that the telephone is idle and on-hook.
    To adjust the display Intensity,l
    Press and hold the MUTE button until the desired
    intensity is achieved.
    -.-5-21 
    						
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