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Comdial DIGITECH Digital Telephone System Instructions Manual
Comdial DIGITECH Digital Telephone System Instructions Manual
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System OperationIMI 66-083STATION SPEED DIAL PROGRAMMING Station speed dial numbers can be stored by the station user for later redial. The storage locations are keypad digits 0 through 9 on the station. Before attempting to program, decide on the following items: (1) the number or feature to be stored, (2) which storage location will be used (0 - 9), (3) the circuit that the call will go over (individual line or intercom). To program numbers,l Press ITCM +K +K 2. l Dial a memory location (0 through 9). Listen for fast tone bursts. l .Press specific line button, ITCM button, or dial 1 - 4 for line groups, to store circuit pre-selection. -OR-* If no circuit pre-selection is desired, dial 0 (system will choose last line used at calling station or prime line if one is assigned to calling station).l Dial the number sequence to be stored. (Up to sixteen digits can be stored. Valid digits include 0 - 9, #, and +K.) l To store a pause if required, press HOLD. l To store a hookflash if required, press TAP. Example: Store a telephone number under location 0. The number is 1(804)555-2222. Program as follows: ITCM, +, *, 2,0, Line Button, 1,&O, 4,5,&S, 2,2,2,2. To store another number,l Press TRANSICONF. l Press next speed dial location. l Make line pre-selection if desired. l Dial number for storage.l Repeat this procedure until all desired numbers are stored. To end station speed dial programming, o Press MNTR (SPKR).DIRECT STATION SELECTION/BUSY LAMP FIELD (DSWBLF) PROGRAMMING One-button intercom calling with visual indication of telephone status can be programmed as programmable buttons not assigned to lines. To program DSS,l Press ITCM +# ++ 3. l Press programmable button to be programmed as DSS button. l Dial extension number.. Repeat last two steps for all desired extension numbers. To end DSS programming, l Press MNTR (SPKR). NOTE: An autodial number can also be programmed as a secondary function at every DSSBLF memory location. See Automatic Dialing instructions for programming details.PROGRAMMING AUTOMATIC REDIALBUTTON The system will allow the last previously dialed number to be automatically and repeatedly redialed for approximately ten minutes. A programmable button is defaulted to provide this feature. A different programmable button can be assigned for this function if desired To program another programmable button for use as an automatic redlal button, Press ITCM G% % 1. To remove function assignment, Press current assigned programmable button, then press TRANS/CONF button. Press desired programmable button to receive function. Listen for fast tone burst. Press #to assign function. Press MNTR (SPKR) to end.PROGRAMMING RESPONSE MESSAGE BUTTON The system will allow a station user to make a non-verbal response to an intercom call or to a secure off -hook voice announcement. This response will provide a preprogrammed message for display at the * calling station if it is an LCD speakerphone. To assign programmable button for non-verbal one-button response,l ‘PresslTCM+++l. l Press desired programmable button. 0 Dial 5. 0 Dial message location number (1-O). NOTE: The response message is preprogrammed and made available for use by attendant programming. l Press MNTR (SPKR) to end. 0 Label button.
IMI 66-083System Operation PROGRAMMING ASSIST BUlTONl Press MNTR (SPKR) to end. Press ITCM 4+ ++ 1. Press desired programmable button. Dial 7. Dial 0 - 9 to choose preprogrammed message. See attendant for list of messages. -OR- Dial ++ to choose system-provided message. (System message is: ‘ASSIST’plus name or extension number of station sending message. Name or extension is automatically added by system.) If one particular station must ahnrays receive message, dial extension number of that station. l Label button.PROGRAMMING SECURE OFF-HOOK VOICE ANNOUNCE ORIGINATE Bull-ONl Press ITCM +I+ +k 1. l Press desired programmable button.l Dial 8. l Press MNTR (SPKR) to end. l Label button.
System BperationIMI 66-083SECTION 2 AlTENDANT STATION OPERATION The attendant station provides additional operating features that are not available from other stations in the system.SYSTEM CLOCK The system clock can be programmed to maintain current date and time information . This information is provided to the LCD speakerphone for display.1. Press ITCM. 2. Dial%#O 1. . 3.Dial two digits (00-99) for yr.4. Dial two digits (01-12) for mo. 5.Dial two digits (01-31) for day. 6.Dial two digits (00-23) for hr. 7.Dial two digits (00-59) for min. 8. Press MNTR (SPKR) to end.SYSTEM SPEED DIAL PROGRAMMING A special system-wide list of numbers can be programmed for automatic dialing by all users. 1. 2. 3. .4. 5. Press ITCMDial +i+ # 0 2. Dial 01 - 99 to chose storage location. Dial #to clear current entry. Choose line to be used:l Dial 90 for no line assignment (system will choose last line used at calling station or prime line if one is assigned to calling station).l Press buttons Al - Al4 for lines 1-14 or dial 01 -14.l Press buttons Bl , B2 for lines 15,16 or dial 15, 16.l Press HOLD then press buttons Al - A8 for lines 17 - 24 or dial 17 - 24.l Dial 91 - 94 for line groups 1 - 4. l Press ITCM for intercom line. 6.Dial the number to be stored (32 digits maximum). l Press HOLD to store pause (if required).l Press TAP to store flash (if required). 7.Press TRANSEONF to save number. 8.Repeat steps 3 - 7 to store next number. 9. Press MNTR (SPKR) to end.NIGHT TRANSFER (of ringing) The day, or normal, ringing assignments of incoming lines can be transferred to a particular station or stations (these line/station ringing assignments are chosen through class of service programming) for off-hour or special-purpose answering. Additionally, stations can be arranged through class of service programming, to be able to answer any ringing outside line. This line answer from any station action. is also enabled with the night transfer (of ringing).1. Press ITCM. 3. Press Al (top, left-hand programmable button) to toggle feature on or off. Associated light will turn on when night transfer is active and turn off when it is inactive. OR l Dial 1 to enable (Al LED turns on). l Dial 2 to disable (Al LED turns off). 4. Press MNTR (SPKR) to end. NOTE: When this feature is on, the ITCM light will flash.2. Dial +l+ # 0 3. 5-14
IMI 66-083System Operation . MUSIC ON HOLD Music that is provided to outside lines while they are on hold can be disabled and enabled by attendant action.1. Press ITCM. 2. Dial +N # 0 4. 3.Press Al (top, left-hand programmable button) to toggle feature on and off. Associated light will turnon when music on hold is provided and turn off when it is disabled. -OR- l Dial 1 to enable (Al LED turns on). l Dial 2 to disable (Al LED turns off).4. Press MNTR (SPKR) to end. LCD MESSAGING A message can be set at any station in the system to be displayed by any calling LCD speakerphone. Two standard messages are provided at locations 1 and 2 by system default. The attendant can create up to ten custom messages (or eight plus the default messages) as needed. If a non-verbal response to an intercom call or to a secure off-hook voice announce (SOHVA) is to be provided for station use, one or more LCD messages can be stored as appropriate response messages.1. Press ITCM. 2. Dial * # 0 5. 6.Dial all two-digit codes necessary to enter the message. 7.Dial G++ and repeat steps 3 - 7. Examples: l For message “I am busy”l Dial3# 431224641225857696* l For message “Call Back Later’l Dial4# 232456561222242655125324 843575X l If default locations 1 and 2 have been cleared, return to default messages as followsl Dial 10 to obtain default message “BACK AT”. 3.Dial 1 - 0 for message number.lDial 20 to obtain default message “CALL”. 4.Dial #to clear current message.8. Press MNTR (SPKR) to end. 5.Refer to Table 6-1, and compose the9.Make list of stored messages and location message (16 digits maximum). numbers to station users.STATION NAMES Stations can be assigned individual names or category names which will be displayed by a calling LCD speakerphone. Typical names could be TECH-SV,SALES 1, J. Smith, etc. 1. Press ITCM. 2.Dial * # 0 6 3. Select station to be programmed by dialing station port number 10 - 67. 4. 5. 6. 7. 8Dial #to clear current name. Refer to Table 6-1, and compose station name (7 digits maximum). Dial all two-digit codes necessary for new station name. Dial + for next station and repeat steps 3 - 7. Press MNTR (SPKR) to end.
System.OperationIMI 66-083 Table 5-l. Character Codes CHAR 1 CODE 1 CHAR 1 CODE 1 CHAR I CODEAI ”I 9”Ii3 H42h45:29 I43i46101 l-4!i4202J K L M N ;;53 61 62 Ik I m nI iii1;I on 56404 64 5 05 65606 LiJI82 IiJ v1 831 v W 91W X92 X95 Y93Y96213i!165-16
IMI 66-083System Operation s STATION MESSAGE DETAIL ACCOUNTING (SMDA) PRINTOUT The attendant can command the system to print several different types of reports and to delete all stored SMDA records.1. Press ITCM. 2.Dial % # 0 7. l Dial 5 #for automatic reports. l Dial 6 #to print all records.l Dial 7 #to delete SMDA records. l Dial 0 # for Departmental Call Distribution (DCD) report. 3. Choose report to be printed. l Dial 1 # for station report.l Dial 2 # for line report.l Dial 3 #for SMDA department report.l Dial 4 #for account code report.l Dial 8 to obtain the number of free records remaining in the system. l Dial 9 to abort printing. 4. Press MNTR (SPKR) to end.SYSTEM ALARM REPORTING The attendant can command the system to present. alarm codes on the station display. This feature is available to any LCD speakerphone when provided for by class of service programming.To display alarm codes, l Press and hold ++ for 5 seconds. The following status reports will be displayed:l Station disconnected from station port for more than five minutes. Month, day, station port number, and station extension number are shown.Display shows: “MO/Da Pxx xxxx A”. Communications difficulty between a station and the common equipment The number of parity errors, up to 256, and the affected station port are shown.Display shows: “xxx PAR/N Pxx ” Data printer off -line. Display shows: “PRINTER OFF LINE” After the information has been shown on the display, the * disappears until another alarm OCCUfS.DIRECT INWARD STATION DIALING The direct inward station dialing (DISD) feature allows an external party to call an intercom station directly without assistance by the attendant if the call is made over a line programmed for that purpose. To make a DISD call from an outslde telephone, 1. 2. Call is made on DISD line. Hear ringback tone. If call is answered, ask for transfer to desired station. If ringing stops and dial tone sounds again, dial station extension number. If called station is id/e, confirmation tone is sounded and called station rings.ff called station does not answer within transfer recall timeout period, call is returned to DISD dial tone. If called station has call forward feature set, forward station rings. If called station is busy, call is placed on hold and camped-on at busy station. If camp-on is not answered within transfer recalltimeout period, busy tone is given followed by DISD dial tone. NOTE: The system will return the caller to DISD dial tone two additional fimes and then drop the line. If busy called station is part of hunt group, DISD call is routed to idle station in hunt group if available; othenrvise, call is camped-on at dialed station. Hunt group not followed in case of RNA. If invalid extension number is dialed, error tone is sounded before DISD dial tone is returned. If mistake in dialing is made, caller can dial +I+ for new DISD dial tone. NOTE: The system will return the caller to DISD dial tone two additional times and then drop the line. If extension number dialing is not completed within programmed dial time limit, call is routed to DISD assist station if available; otherwise, line is dropped.
System OperationlM166-083 Volume ControlVolume Control ,Programmable Buttons Speaker \ TAP Button TransferlConference- Button Mute-Button Speaker- Button (MNTR) ,Keypad Buttons Programmable Buttons 1-1I/IrII k/\/II III Hold -/ProgrammableInterc Button Volume ControlButtons Alphanumeric DisplayButton 7 Ringer / Volume Control Handset Speaker -l!l\
IMI 66-083System Operatisn l SECTION 3 SYSTEM OPERATING CHARACTERISTICS FEATURE DIALING CODE NUMBERING PLAN IIIFEATURE All Call Paae Attendant Calling Automatic RedialingBackground Music On off DIALING CODES ITCM 87 ITCM 0 Programmed Button lTctvl*1 lTCM#l I AutomaticActivateITCM, Ext., t, 6 Call Back Cancel lTCM#6 Station-to-Station MessagingActivate Cancel ITCM, Ext., G+ 7 ITCM, # 7, Ext. ILCD Messaging Set1 lTCM+02(1 -0) Call Forward Cancel PersonalITCM # 02 ITCM #c 05. Ext. CallI Park Cancel All Calls Cancel Ofbii91-99 ITCM # 05 ITCM * 5, Ext. lTCM#5 ITCM +k 191 - 991 IPark I PiiupII lTCM#(91-99) Icall PickupDirected.ITCM, + 4, Ext GrouplTCM#4 I Call Waiting ToneSend1 lTCM,Ext.,QOl CaIlWl1 HarmuPI Do Not Disturbset Cat-Cd Programmed Button Programmed Button , I Executive OverrideI rm4,Ext.,* 03 External PageHandsfree Answer Sat Inhibit Cancel ITCM 89 MUTE MUTE HoldManual Exclusive Direct Direct Hold PiiupHOLD HOLD, HOLD ITCM + 90, Ext. lTCM# 90 - Continued on next page 5-19
System dperationIMI 66-083 NUMBERING PLAN - continued FEATURE Line Answer From Any Station Line Group AccessGroup 1 Group 2 Group 3 Group 4/ ~ Line QueuingEnable tine Enable Line Group Cancel DIALING CODES ITCM 80 ITCM 9 ITCM 81 ITCM 82 ITCM 83 HOLD ITCM (Group code) t 8 ITCM # 8I Meet Me Answer (Paging) I1 ITCM 88 Message Waiting Night Transfer (Attendant Station ) PersonalSet Cancel From kfle Cancel On tine Retrieve Message On Olf Set Tone 1 - 4 ITCM * 3, Ext. ITCM # 3, Ext. ITCM ITCM, HOLD ITCM Q # 03 (Al ) lTCM+#O3(Al) lTCM++4(1-4) Ringing TonesI Pulse/Tone Switching# Saved Number Redial Programmed Button I Sewice Observing1 lTCM#o3,ExtrI I Speed DialStation1 1-o SvstemI t 01-99, -,------ Redial (Last Dialed Number) Voice AnnounceBktCk BbCkUnbbok # t2 #2 Zone Pagezone1lTcM04zone2 ITCM 05 zone3ITCM 06 5-- 20
IMI 66-083System Operatisn 3 RINGER VOLUME CONTROL Each station has a ringer volume control. Depending upon the model, the ringer control is located on the front edge, rear edge, or bottom of the telephone. Adjust the control lever to OFF, LOW or HIGH volume as desired.STATUS INDICATORS AND TONE SEQUENCES The following pages describe the light and ring patterns associated with system operation. NOTE: The values shown are typical.They are provided for illustration purposes on/y. DISPLAY INTENSITY The intensity (brightness and contrast) of the liquid crystal display readout, included on some digital telephones, can be adjusted to a desired operating level at any time that the telephone is idle and on-hook. To adjust the display Intensity,l Press and hold the MUTE button until the desired intensity is achieved. -.-5-21