Comdial DIGITECH Digital Telephone System Instructions Manual

							2. If the PC is directly connected to the common
equipment, match the data communications
parameters of the software program to those now
programmed at the telephone system.
-OR-
If remote programming is being employed, the data
parameters of the PC must match the modem
connected to it. The modem 
connected.to the
common equipment must match the data
parameters of it as well.
NOTE: Remember, 
g-bit data is required for XMODEM
protocol.
If the common equipment is not now
programmed to provide 
g-bit data, it will have
to be re-programmed from station 10 (see
page 
4-7 for details) before data
communications can take place.The baud
rate to match the modem or the PC should be
set at the same time.
Set the data communication parameters as follows:
Press ALT P.
Type 11 the press ENTER.This action selects
a baud rate of 9600 baud.
Type 17 then press ENTER. This action selects
8-bit data.
Type 
18 the press ENTER. This action selects
one stop bit.
Type 24 then press ENTER. This action saves
the data parameters.
3. Set the terminal parameters as follows:.
l Press ALT S.
l Type 2 then press ENTER.
l Type 1 then press ENTER.
l Use arrow keys to select VDT-100 or similar
emulation then press ENTER.
NOTE: Settino the terminal emulation for a Wvse-50
or 
VT?00 emulation will provide a whatible
set of default values; however, any emulationPress ENTER. The COS data, as stored in the
which provides 
full duplex operation iscomputer file, is automatically up-loaded to the
satisfactory.common equipment.
0Press ESC to finish.9.Repeat step 8 except type 3 to down-load currently
stored auto dial and speed dial numbers or type 4
0Press S then press ENTER. This action saves
to up-load them.
the terminal parameters.
lO.Retum to main menu and log off.
IMI 66-083System Programming ,
Press ESC then press ENTER to end the
terminal parameter set up.
4.When computer screen displays a prompt for
password,type I 
+# 7 4 6 &then press ENTER.
This causes main COS programming menu to be
displayed.
5.From main menu, type 1 then press ENTER. This
causessystem COS programming menu to be
displayed.
6.From system menu, make all selections necessary
to perform class of service programming then
return to the main menu.
7.From the main menu, type 4 then press ENTER.
This causes load/save menu to be displayed.
8.From load/save menu, down-load COS data from
common equipment to computer or up-load COS
data from computer to common equipment,
Down-Load COS Data From CommonEqulpment To Computer
Type 1 then press ENTER.
Press PAGE DOWN.
Type 
1 to choose XMODEM protocol.
Type file name for down-loaded COS data to
save into.
Press 
ENTER. The COS data, as programmed
in the common equipment, is automatically
down-loaded to the computer file.
Up-Load COS Data From Computer To Common
Equipment
Type 2 then press ENTER.
Press PAGE UP.
Type 1 to choose XMODEM protocol.
Type file name of saved COS data.
4-85 
						

							?
8
Video Display Terminal OrPersonal Computer
-1 Data JackEquipment Cabinet
Data JackIt
Network Jackr\
crt
Figure 4’3. Remote Programming Block Diagram 
						

							IMI 66-083System Programming s
MENU DESCRIPTIONSC.O.S. Programming
1.System C.O.S.
2.Line C.O.S.
3.Station C.O.S.
4. Toll Restriction Table Administration
5.Information
6.Logoff
Enter Selection:MAIN MENU SELECTIONS
l Selection 1: Chooses system COS programming.
l Selection 2: Chooses line COS programming.
l Selection 3: Chooses station COS programming.
l Selection 4: Chooses toil restriction table
administration programming.
l Selection 5: Choses an information menu to
provide assistance with VDT programming.System C.O.S. Programming
1. System Defaults
2. System Options
3. System Timing
4. Load 
/ Save C.O.S. Data
5. Serial Communication Parameters
6. C.O.S. Data Printout
7. Set Clock Date 
/ Time
8. SMDA Programming
9. SMDR Print Parameters
IO. Logical 
/ Physical Assignments - Stations
Il. Logical 
/ Physical Assignments - Lines
12. Automatic Station Relocation
13. Feature inhibit Programming
14. Enable Ail inhibited Features
15. LCD Messages
16. Software Version Number
17. Return To Previous Menu
Enter Selection
SYSTEM COS 
MENU SELECTIONS
l Selection 1: System defaultsl
Defautt Ail System Data.
Default Ail Line Data
lDefautt Ail Station Data.
Defautt Selected Station Data
.Pulse Dial on All Linesl
Tone Dial on Ail Lines
.Default key Mapping on ail Stations
lMaster Clear System Data
lDefault Toil Restriction Tables
On each 
defautt selection, the system questions the
user as to whether the 
default should be made.If
response to the question is yes (Y), the default is
performed.
When defaulting selected station data, the station to
be defaulted must be identified by port number (10 
-
57)
l Selection 2: System Options
lVoice/Tone Announce First on Intercom
(Choose either Voice or Tone signailing as
standard intercom signalling method.)
lStation Message Desk (Assign or clear one
station port as the central message desk.)
lAssign Extension Number to Port (Gives a
station flexible extension numbers from 2 
- 4
digits.)
lAssign Pilot Number to Department (Gives an
entire department one extension number.)l Music on Hold
lDo Not Disturb Inhibit
lStation Monitoring (Visual ring indication for
station with BLF appearance at programmed
station can be enabled or disabled.)l
Tandem Attendent (One or both attendants can
receive timed hold recall and recall from
transfer.)
lVoice Mail Auto Transfer (Enables immediate
line transfer when voice mail unit is included with
system.)
lDisable Stations (Disable station ports). System Alarm Reporting
l
PA Options (Enables direct ringing, delayed
ringing, or night transfer (of ringing) and zone
paging on the PA port. Also chooses ringing
port relay control as either paging port or station
port 17.
The station to be programmed must be identified by
port number (10 
- 57).
When assigning extension numbers, enter station port
or department number then make extension number
entry.
0 Selection 3 : System timing (system timing
requirements)l
Recall / TAP Time. Pause Time
l Timed Hold Recall Time
. Transfer Recall Time
l
Call Park Recall Timel
Extended DTMF Dialing Tones 
						

							l Selection 4: Load/Save COS data (on cassette
tape and the transfer of this data through remote
programming)
l Selection 5 : Serial communication parameters (for
data port A and data port B)
l Selection 6: COS data printout
l Selection 7: Set clock date/time.
l Selection 8: SMDA programming (Configures the
Station Message Detailed Accounting feature. Also
refer to page 4-59 for an explaination of call costing
and SMDA reporting.)
lAssign Area Codes / Prefixes to Bands
lEnter band number O-7, enter 0 for no band, or
enter area codes or prefixes as 200-999.
lSet Dial Time Limit (non-costed time allowed for
dialing to take place in l/l 0 min)
lSet Answer Time Limlt (non-costed time allowed
for call to ring and be answered in l/l 0 min)
lDefine Department Numbers (Calls can be
costed on a department basis by department
basis.)
.Assign Stations to Departments (for costing by
department)
lSet Account Codes (Calls can be identified by
account code for costing by 
catagory.)l Clear Account Codes
lEnable Account Codes Wiih Verify (User
account code entry is compared 
with
programmed account code.)l
Enable Account Codes Without Verify (User
account code entry is not compared with
programmed account code.)l Disable Account Codes
9Account Code Message Display Parameters
(LCD speakerphones can prompt users for
account code entry on incoming and/or outgoing
calls.)l
Account Code Message Display Timel
Maximum Account Code Length
9 Call Cost Tables
l
Call Cost Exception Tables.
Automatic Reports (Call cost reports can be
produced for 
prfnting.)l
SMDA Delete By Attendant (allows attendant to
delete SMDA records)
l SelectIon 9: SMDR print parameters (enables Or
disables call cost reporting along with a Station
Message Detail Report).
IMI 66-083System Progamming
l Selectlon 10: LogicaVphysical assignments -
stations (For example; assign station extension 25
to station port 25. Also refer to the 
discussioin
provided on page 3-6.)
l Selection 11: Logical/physical assignments - lines
(For example; assign line 1 to line port 1. Also refer
to the discussion on page 3-5.)
l Selectlon 12: Automatic station relocation (allows
individual features to be physically relocated without
losing their programming parameters and extension
asignments)
l Selection 13: Feature inhibit programming (allows
individual features to be inhibited)
l Selection 14: Enable all inhibited features (will
enable all features inhibited 
with selection 13)
l Selection 15: LCD messages (programs the
messages for the LCD messaging and response
messaging features)
l Selectlon 16: Software version number (identifies
the software release version of the system)
Line C.O.S. Programmlng
1. Line Type
2. Line Group Assignment (reads “Reserved” if no
hybrid strap is installed)
strap installed)
3. Line Dialing Mode
4. Line Privacy Release
5. Line Toll Restriction Table Assignments
6. Line Abandoned Hold Release Time
7. Set Up a Line ( Using a Model Line )
8. Assign Name to Line
9. Assign Line to Department
10. Exclusive Hold
11 
.Voice Mail Line I.D.
12. D.I.S.D. Assignments
13. Return To Previous Menu
Enter Selection:
LINE COS MENU SELECTIONS
In each line COS menu selection, after choosing the
feature, enter all line 
port numbers which are to be
assigned to it.
l Selection 1: Llne type (specifies the characteristics
of the line port)
9 Disabled
l
Auxiliary (Configures port for installation of
external paging amplifier.)
.COlPABX (Typical line connection)
4-88 
						

							l Selection 2: Line group assignment (assigns line to
line groups, will be reserved 
if the hybrii strap is not
installed)
l Selection 3: Line dialing mode (pulse or tone to
match the connected line)
l Selection 4: Line privacy release (releases privacy
on a line)
0 Selectlon 5: Line toll restriction table assignment
l Selection 6: Line abandoned hold release time
l Selection 7: Set up a line (Using a model line)
(provides a means of programming a group of lines
to match the programming of a model line)
l Selection 8: Assign name to line.
l Selection 9: Assign line to department.
l Selectlon 10: Exclusive hold.
l Selection 11: Voice mail line ID (Specifies
identification number of a particular line to the voice
mail accessory for personalized call coverage)
l Selection 12: DISD assignment (Assigns DISD to
lines and specifies calling characteristics of them)
Station C.O.S. Programming
1. Set Up a Station (Using a Model Station)
2. Assign Name to Station
3. Assign Station to Department
4. Assign Station 
to SOHVA Group
5. Line/ Intercom Features
6. Ringing Assignment
7. Button Mapping
8. Toll Restriction Administration
9. Automatic Busy/ RNA Call Forwarding
10. Miscellaneous Feature Programming
11. Return To Previous Menu
Enter Selection:
STATION COS MENU SELECTION
IMI 66-083System Programming ,
l Selectlon 2: Assign name to station
l Selection 3: Assign station to department
l Selectlon 4: Assign station to SOHVA groups
0 Selectlon 5: Line/Intercom features
lPrime Line (assign prime line, prime group,
prime intercom, or clear all)
.Ringing Line Preference (enable or disable)
lLine Access Deny (enable or disable station
access to a line)
lLine Originate Deny (enable or disable station
ability to originate a call on a line)
lIdle Line Preference (enable or disable access
to an idle line when station is taken off hook)
lBlock Voice Announce Intercom Call
lAudible Monitoring (audible ringing sounded for
stations with BLF appearance at programmed
station)
In each station COS menu selection, after choosing
the feature, enter a station port number which is to be
assigned to it and enter line port ‘numbers where. . .
prompted. Muttiple station number entries are allowed
for some features as prompted.
l Selectlon 1: Set up a station (Using a model
station) (program a group of stations to match the
programming of a model station)
l Selection 6: Ringing assignment
lPersonal Ringing Tones (One of four different
tones can be chosen. Refer to page 4-29 for
frequencies if required.)
lDirect/Delayed Ringing (of each line assigned to
programmed station)
lNight Ringing (enable or disable night transfer,
of ringing, to programmed station for
programmed lines)
l SelectIon 7: Button mapping (assign functions to
buttons)
Special Note: Affhough buttons are identified by
Ax and Bx codes as shown in 
Figure 4-l on page
449 and on fhe programming overlay supplied
with the system, do not type an 
*A”or “B” before
the 
buffon number when identifying it for function
assignment. To do so, causes the system to
interpret the typed entry as a line number choice
instead of a button number choice.l
Functions that can be assigned are identified per
the following list:
To display list, enter 
?.
Return to key mapping with Control 2.
BLK . . . . . . . . . Blank
Line (1 - 24)
~?::::IStatiin (10 - 57)
DND
. . . . . . . .Do Not Disturb
PRI
. . . . . . . . . . Privacy
IC2. . . . . . . . . . 2ndIntercom
SAV . . . . . . . . . Save
ACC. . . . . . . . Account CodeButton
ZPX. . . . . . . . . ZonePage(l-3)
AC . . . . . . . ;... AllCall
ACB
. . . . . . . . AutoCallback
CF
. . . . . . . . . . . CallForward
4-89 
						

							I&Al CcCAri’2Svstem Proaammina
CPX. . . . . . . . . CallPark (l-9)
TGx. . . . . . . . . Line Group (l-4)
VAB. . . . . . . . Voice AnnounceBlock
TGQ . . . . . . . .Line Group Queue
EX.. . . . . . . . . .Exit Button Mapping
System displays list of current key mapping at station.
equipment. Some keys listed may not be present on
the station being programmed.
Enter new function for key and press 
ENTER, or press
ENTER to accept current function.
l Selection 8: Toll restriction administration (assigns
toll tables to station)
lToll Restriction Table Assignment (assign
pre-programmed toll restriction tables to be
applied to all regular calls)
lNight Mode Toll Restriction Table Assignment
(assign pre-programmed table to be applied to
calls on night transferred line)
lSystem Speed Dial Toll Restriction (assign
pre-programmed toll restriction tables applied to
system speed dial numbers)
l Selection 9: Automatic busy/RNA forwarding
(Links programmed station to another one to form
hunt group. Also, selects number of rings to occur
at programmed station before ring-no answer
(RNA) call is forwarded to linked station.
l Selection 10: Miscellaneous feature programming
(programs a variety of features for the station)l
Automatic Privacy Release (Enable or disable
automatic privacy release or a per line basis.)l
Line Auto Hold (active line automatically held
when new line is selected)
lIntercom Auto Hold (intercom automatically held
when new line is selected)
.
.
.
.
.
l
.
.
.
.
.
.
.
.
.
Thru Dialing/AT1 (arrange port to allow DTMF
tones to pass through to connected equipment)
Executive Override
Do Not Disturb Override
Service Observing
All-Call and Zone Paging
Message Wait Originate
Head Set Mode
Group Call Pickup
Secure Off Hook Voice Announce
Data Security Ports
LCD Call Costs (display of cost for current call)
System alarm recipient
Unobservable station
Voice mail transfer on busy for station
Voice mail port
1 Toll Restriction Table Administration
1. Build / Modify an Allow Table
2. Build 
/ Modify a Deny Table
3. Clear a Table 
/ Entry
4. Return To Previous Menu
Enter Selection
TOLL 
RESTRICTION TABLE ADMINISTRATION
Use the toll restriction table administration menu to
build toll restriction tables for line and station
assignment. Refer to page 4-52 for a discussion
concerning toll restriction table construction and
assignment.
4-90 
						

							STATION 10 - PROGRAMMING OVERLAY
l Cut out along border.
l Cut out shaded openings.
l Fit over station faceplate.
Al
A0
A210x14
PAOQRNMINQOVERLAYA9
43A10
A4All
A5Al2
A6
A7Al?
All
Bl8283 
						

							STATION 10 - PROGRAMMING OVERLAY
l Cut out along border.
l Cut out shaded openings.
l Fit over station faceplate.
92A4
A5
A6
A7
A6
A95x14
Al0PROGRAMMING
OVERLAY
All
3
BlAl2
A19Al‘
B2B3 
						

							STATION IO - PROGRAMMING OVERLAY
l Cut out along border.
l Cut out shaded openings.
. Fit over station faceplate.Al
A2A3
A4
A5
A6
A7
PPOl3-100
DIG/TECH(REV I OR HIGHER)
PROGRAMMING
OVERLAYA8
A9
A10
AllA12
Al3
Al4
L
66 B708HOLD 
Bl8283 
						

							IMI 66-083
CHAPTER 5
SYSTEM OPERATING PROCEDURES
Systein Operation
SECTION 1STATION OPERATION
ANSWERING CALLS
ANSWERING OUTSIDE CALLS
If the ringing line appears at your telephone,l
Press line button of ringing line (line button with
flashing light).
STATION MONITORING
With station monitoring enabled, a call ringing at a
monitored station can be answered at a monitoring
station.
l Lift handset.l See flashing BLF light, then press DSS button. Light
NOTE: 
If a prime line is assigned and is ringing, or if
ringing line preference is enabled, pressing the
line button of the ringing line is nut necessary.turns off and call is answered.
ANSWERING INTERCOM CALLS
To return to call from hold or an unanswered
transfer,
l Press TAP button.
To answer a voice call,
l Speak toward the telephone.
l Lii handset if privacy is desired.
NOTE: Voice calling can be blocked. See the
discussion titled, Voice Announce Blocking for
details.
To answer a tone call,
l Lift handset to talk.
To 
respond in a non-verbal manner,
l Press preprogrammed response message
LINE ANSWER FROM ANY STATION
When the attendant station has enabled the night
transfer (of ringing) feature (denoted by a fluttering
ITCM light at stations 10 and 12), an outside call can
be answered from any station in the system.
l Hear ringing (loud ringer, night transfer station, etc.).
l Lift handset.
l Press ITCM.l Dial 80
l Answer call.
programmable button to cause a set message to
appear in display of announcing station (if it is an
LCD speakerphone). This action also disconnects
the announcing station.
SECURE OFF-HOOK VOICE ANNOUNCE
(SOHVA)
CALL PICKUP ANSWERING
DIRECTWhile a station is off-hook and busy on a call, a secure
off-hook voice announcement (SOHVA) may be
sounded through the handset receiver of the
telephone if it is programmed to allow SOHVA.To respond to a SOHVA announcement,
To answer a call that Is ringing at another
telephone,
Hear tone alert and announcement in handset
receiver. Distant 
party cannot hear announcement.l Lii handset.
l Press ITCM.l Dial 
t4.
Rem.
Press and hold MUTE button, and reply by speaking
into handset transmitter. Distant party cannot hear
response.
l Dial extension number of ringing telephone.
GROUP
To answer a call that Is rlnglng at any station in
your pick-up group,l Lii handset.
l Press ITCM.l Dial 
#4.
Press and release MUTE button to return to distant
WY-
MessaaePress preprogrammed response message
programmable button to cause a set message to
appear in display of announcing station (if it is an
LCD speakerphone). This action also disconnect.
the announcing station.5-1