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Canon printer imageCLASS MF249dw User Manual

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    							imageCLASS
    MF249dw/MF247dw/MF236n
    User'sGuide
    USRMA-1354-00 2016-08 en Copyright CANON INC. 2016  
    						
    							ContentsImportantSafetyInstructions  ...........................................................................................................  2
    Installation  ...............................................................................................................................................................  3
    PowerSupply  ............................................................................................................................................................  5
    Handling  ...................................................................................................................................................................  6
    MaintenanceandInspections  ....................................................................................................................................  9
    Consumables  ..........................................................................................................................................................  10
    BasicOperations  ..........................................................................................................................................  14
    PartsandTheirFunctions  ........................................................................................................................................  17
    Front Side  ..........................................................................................................................................................  18
    Back Side  ...........................................................................................................................................................  20
    Interior  .............................................................................................................................................................. 22
    Manual Feed Slot  ................................................................................................................................................  23
    Paper Drawer  .....................................................................................................................................................  24
    Operation Panel  .................................................................................................................................................  25
    Display  ........................................................................................................................................................  28
    Customizing the  Screen  ....................................................................................................................  33
    UsingtheDisplay  ....................................................................................................................................................  35
    EnteringText  ..........................................................................................................................................................  38
    PlacingDocuments  .................................................................................................................................................  41
    LoadingPaper  .........................................................................................................................................................  45
    Loading Paper in the Paper Drawer  ....................................................................................................................... 47
    Loading Paper in the Manual Feed Slot  ..................................................................................................................  50
    Loading Envelopes  ..............................................................................................................................................  52
    Loading Preprinted Paper  ....................................................................................................................................  54
    Specifying Paper Size and Type  ............................................................................................................................. 56
    Registering a Custom Paper Size  ....................................................................................................................  58
    RegisteringintheAddressBook  ..............................................................................................................................  60
    Registering Destinations in the Address Book  ........................................................................................................  61
    Registering Destinations for One-Touch Dial  ..........................................................................................................  65
    Registering Multiple Destinations for Group Dial  ....................................................................................................  69
    AdjustingtheVolume  ..............................................................................................................................................  72
    EnteringQuietMode  ...............................................................................................................................................  74
    EnteringSleepMode  ...............................................................................................................................................  76
    Copying  ................................................................................................................................................................  79
    BasicCopyOperations  .............................................................................................................................................  81
    CancelingCopies  .....................................................................................................................................................  83
    VariousCopySettings  .............................................................................................................................................. 85
    Enlarging or Reducing  .........................................................................................................................................  86
    Selecting Document Type  ....................................................................................................................................  87
    I 
    						
    							Adjusting Density ...............................................................................................................................................  88
    Adjusting Sharpness  ...........................................................................................................................................  89
    2-Sided Copying (MF249dw / MF247dw)  .................................................................................................................  91
    Copying Multiple Documents onto One Sheet (2 on 1/4 on 1)  ...................................................................................  94
    Using the  Button  ............................................................................................................................  96
    Copying Both Sides of an ID Card onto One Page  .................................................................................................... 98
    Collating Copies by Page  .....................................................................................................................................  99
    Changing Default Settings  .................................................................................................................................  100
    Faxing  .................................................................................................................................................................. 103
    Con4gurLng InitialSettingsforFaxFunctions  ......................................................................................................... 106
    Deciding Which Fax Receive Mode to Use  ............................................................................................................  107
    Registering the Fax Number and Unit Name  ........................................................................................................  108
    Selecting the Receive Mode  ...............................................................................................................................  110
    Connecting the Telephone Line  ..........................................................................................................................  112
    SendingFaxes  .......................................................................................................................................................  114
    Sending from Registered Destinations  ................................................................................................................  120
    Specifying from Address Book  ......................................................................................................................  121
    Selecting Destinations Directly by Entering Coded Dial Numbers  ......................................................................  124
    Specifying Destinations with the One-Touch Buttons  ....................................................................................... 127
    Specifying Previously Used Destinations  ........................................................................................................  130
    Various Fax Settings  ..........................................................................................................................................  133
    Adjusting Resolution  ...................................................................................................................................  134
    Adjusting Density  .......................................................................................................................................  135
    Adjusting Sharpness  ...................................................................................................................................  136
    Scanning 2-Sided Documents (MF249dw)  ......................................................................................................  138
    Changing Default Settings  .................................................................................................................................  139
    Canceling Sending Faxes  ...................................................................................................................................  140
    ReceivingFaxes  ....................................................................................................................................................  142
    SendingandReceivingFaxesAccordingtoYourPurposes  ....................................................................................... 146
    Making a Call before Sending Faxes (Manual Sending)  ..........................................................................................  147
    Sending Faxes to Multiple Destinations Simultaneously (Sequential Broadcast)  ........................................................  148
    Storing Received Faxes into Memory (Memory Reception)  .....................................................................................  150
    Forwarding Received Faxes  ................................................................................................................................  154
    Selecting a Document to Forward  .................................................................................................................  155
    Forwarding All the Received Documents Automatically (MF249dw / MF247dw)  ...................................................  157
    Receiving Fax Information Services  .....................................................................................................................  161
    CheckingStatusandLogforSentandReceivedDocuments  ....................................................................................  163
    Importing/ExportingAddressBookDatawiththeSuppliedSoftware  ......................................................................  165
    SendingFaxesfromYourComputer(PCFax)  ..........................................................................................................  167
    Sending PC Faxes  .............................................................................................................................................  168
    Attaching Cover Sheets to PC Faxes  ....................................................................................................................  171
    Using Address Book for PC Faxes  ........................................................................................................................ 175
    Registering Destinations  .............................................................................................................................  178
    Using Registered Destinations  .....................................................................................................................  182II 
    						
    							Importing/Exporting Address Book Data from the Fax Driver ...........................................................................  184
    UsingtheMachineasaPrinter  .....................................................................................................  189
    PrintingfromaComputer  .....................................................................................................................................  190
    Printing a Document  .........................................................................................................................................  191
    Canceling Prints  ...............................................................................................................................................  195
    Checking the Printing Status  ..............................................................................................................................  198
    Various Print Settings  ........................................................................................................................................  199
    Enlarging or Reducing  .................................................................................................................................  201
    Switching 1-Sided and 2-Sided Printing (MF249dw / MF247dw)  .........................................................................  203
    Collating Printouts by Page  ..........................................................................................................................  205
    Printing Multiple Pages onto One Sheet  ........................................................................................................  207
    Printing Posters  .......................................................................................................................................... 209
    Printing Booklet (MF249dw / MF247dw)  ......................................................................................................... 211
    Printing Borders  .........................................................................................................................................  213
    Printing Dates and Page Numbers  ................................................................................................................  214
    Printing Watermarks  ...................................................................................................................................  216
    Selecting Document Type  ............................................................................................................................  218
    Saving Toner  ..............................................................................................................................................  220
    Combining and Printing Multiple Documents  .................................................................................................  222
    Con4guring  Print Settings to Your Needs  ............................................................................................................. 226
    Registering Combinations of Frequently Used Print Settings  ............................................................................  227
    Changing Default Settings  ...........................................................................................................................  229
    UsingtheMachineasaScanner  ................................................................................................... 232
    PreparingtoUsetheMachineasaScanner ............................................................................................................  233
    ScanningfromtheMachine  ...................................................................................................................................  234
    Scanning Using the  PC> Button  .............................................................................................................  237
    ScanningfromaComputer  ....................................................................................................................................  241
    Scanning Using an Application  ...........................................................................................................................  242
    Con4guring  Scan Settings in ScanGear MF  ...........................................................................................................  244
    ConvenientScanningwithaMachine-BasedOperation(MF249dw/MF247dw)  ........................................................  245
    Sending Documents as E-Mails Directly from the Machine  .....................................................................................  246
    Saving Documents Directly in Shared Folder  ........................................................................................................  253
    Canceling Sending Documents (E-Mail/Shared Folder)  ...........................................................................................  256
    Specifying Detailed Settings  ...............................................................................................................................  258
    Specifying a Scanning Size  ...........................................................................................................................  260
    Setting Color Mode  .....................................................................................................................................  261
    Selecting a File Format  ................................................................................................................................  262
    Adjusting Density  .......................................................................................................................................  264
    Specifying Orientation of Your Document  ......................................................................................................  265
    Selecting Document Type  ............................................................................................................................  266
    Scanning 2-Sided Documents (MF249dw)  ......................................................................................................  267
    Adjusting Sharpness  ...................................................................................................................................  268
    Adjusting Balance between File Size and Image Quality  ...................................................................................  270
    Setting Gamma Values  ................................................................................................................................  271
    Sending Using Registered Destinations (E-Mail/Shared Folder)  ...............................................................................  272III 
    						
    							Specifying from Address Book ......................................................................................................................  273
    Selecting Destinations Directly by Entering Coded Dial Numbers  ......................................................................  276
    Specifying Destinations with the One-Touch Buttons  ....................................................................................... 279
    Specifying Previously Used Destinations  ........................................................................................................  281
    Changing Default Settings  ...........................................................................................................................  284
    Checking Status and Log for Sent Documents (E-Mail/Shared Folder)  ......................................................................  286
    CanBeUsedConvenientlywithaMobileDevice ...........................................................  289
    ConnectingtoaMobileDevice  ...............................................................................................................................  290
    Make Direct Connection (Access Point Mode) (MF249dw / MF247dw)  ......................................................................  291
    MakingtheBestUseoftheMachinebyUtilizingApplications  ................................................................................. 294
    Using AirPrint  ................................................................................................................................................... 295
    Printing with AirPrint  ..................................................................................................................................  300
    Scanning with AirPrint  .................................................................................................................................  303
    Faxing with AirPrint  ....................................................................................................................................  305
    If AirPrint Cannot Be Used  ...........................................................................................................................  307
    Using Google Cloud Print  ..................................................................................................................................  308
    ManagingtheMachineRemotely  ..........................................................................................................................  312
    Network ............................................................................................................................................................  314
    ConnectingtoaNetwork  ......................................................................................................................................  315
    Selecting Wired LAN or Wireless LAN (MF249dw / MF247dw)  ..................................................................................  317
    Connecting to a Wired LAN  ................................................................................................................................  318
    Connecting to a Wireless LAN (MF249dw / MF247dw)  ............................................................................................  319
    Setting Up Connection Using WPS Push Button Mode  .....................................................................................  321
    Setting Up Connection Using WPS PIN Code Mode  .........................................................................................  323
    Setting Up Connection by Selecting a Wireless Router  .....................................................................................  326
    Setting Up Connection by Specifying Detailed Settings  ....................................................................................  329
    Checking the SSID and Network Key  .............................................................................................................  333
    Setting IP Addresses  .........................................................................................................................................  336
    Setting IPv4 Address  ...................................................................................................................................  337
    Setting IPv6 Addresses  ................................................................................................................................  340
    ViewingNetworkSettings  .....................................................................................................................................  344
    Con4gurLng theMachineforPrintingorFaxingfromaComputer  ...........................................................................  347
    Con4guring  Printing Protocols and WSD Functions  ...............................................................................................  348
    Con4guring  Printer Ports  ................................................................................................................................... 351
    Setting Up Print Server  ......................................................................................................................................  354
    Con4gurLng ScanSettings(E-Mail/SharedFolders)(MF249dw/MF247dw)  ................................................................  357
    Con4guring  Scan Settings (Sending E-Mail)  ..........................................................................................................  358
    Con4guring  Basic E-Mail Settings  .................................................................................................................  359
    Con4guring  E-Mail Communication Settings  ..................................................................................................  363
    Con4guring  the Machine for Scanning to Shared Folders  ....................................................................................... 367
    Setting a Shared Folder as a Save Location  ....................................................................................................  368
    Con4gurLng theMachineforYourNetworkEnvironment  .......................................................................................  372
    Con4guring  Ethernet Settings  ............................................................................................................................  373
    Changing the Maximum Transmission Unit  .......................................................................................................... 375IV 
    						
    							Setting a Wait Time for Connecting to a Network ..................................................................................................  376
    Con4guring  DNS ..............................................................................................................................................  377
    Con4guring  SMB (MF249dw / MF247dw)  .............................................................................................................  382
    Con4guring  SNTP .............................................................................................................................................  384
    Monitoring and Controlling the Machine with SNMP  .............................................................................................  386
    Security  ..............................................................................................................................................................  392
    ProtectingtheMachinefromUnauthorizedAccess  ................................................................................................  393
    Preventing Unauthorized Access  ........................................................................................................................  394
    Setting Access Privileges  .................................................................................................................................... 396
    Setting the System Manager PIN  ..................................................................................................................  397
    Setting a Remote UI PIN  ..............................................................................................................................  399
    Restricting Communication by Using Firewalls  ...................................................................................................... 401
    Specifying IP Addresses for Firewall Rules  ...................................................................................................... 402
    Specifying MAC Addresses for Firewall Rules  ..................................................................................................  406
    Changing Port Numbers  ....................................................................................................................................  409
    Setting a Proxy  .................................................................................................................................................  411
    RestrictingtheMachine'sFunctions  ......................................................................................................................  413
    Restricting Access to Address Book and Sending Functions  ....................................................................................  414
    Setting a PIN for Address Book  ..................................................................................................................... 415
    Limiting Available Destinations  ..................................................................................................................... 417
    Prohibiting PC Faxing  ..................................................................................................................................  418
    Disabling Use of Previously Used Destinations  ...............................................................................................  419
    Checking Destinations before Sending Documents  .........................................................................................  420
    Prohibiting Sequential Broadcasting  .............................................................................................................  422
    Disabling HTTP Communication  .......................................................................................................................... 423
    Disabling Remote UI  .........................................................................................................................................  424
    ImplementingRobustSecurityFeatures ................................................................................................................  425
    Enabling TLS Encrypted Communication for the Remote UI  ...................................................................................  426
    Con4guring  IEEE 802.1X Authentication  ............................................................................................................... 429
    Con4guring  Settings for Key Pairs and Digital  Certi4cates ...................................................................................... 434
    Generating Key Pairs  ................................................................................................................................... 436
    Using CA-issued Key Pairs and Digital  Certi4cates ...........................................................................................  443
    Verifying Key Pairs and Digital  Certi4cates .....................................................................................................  446
    UsingRemoteUI ........................................................................................................................................  449
    StartingRemoteUI  ...............................................................................................................................................  450
    RemoteUIScreens  ................................................................................................................................................  452
    ManagingDocumentsandCheckingtheMachineStatus  ........................................................................................  456
    SettingUpMenuOptionsfromRemoteUI  .............................................................................................................  461
    Saving/LoadingAddressBookfromRemoteUI  .......................................................................................................  463
    RegisteringAddressBookfromRemoteUI  .............................................................................................................  467
    SettingMenuList  ......................................................................................................................................  472
    NetworkSettings  .................................................................................................................................................  473V 
    						
    							Preferences ..........................................................................................................................................................  484
    TimerSettings  ......................................................................................................................................................  490
    CommonSettings(MF249dw/MF247dw)  ...............................................................................................................  494
    CopySettings  ........................................................................................................................................................  496
    FaxSettings  .........................................................................................................................................................  498
    ScanSettings  ........................................................................................................................................................  509
    PrinterSettings  ....................................................................................................................................................  514
    Adjustment/Maintenance  .....................................................................................................................................  524
    SystemManagementSettings  ...............................................................................................................................  530
    Troubleshooting  .........................................................................................................................................  540
    ClearingJams  ........................................................................................................................................................ 542
    WhenanErrorMessageAppears  ...........................................................................................................................  550
    WhenanErrorCodeAppears  .................................................................................................................................  560
    CommonProblems  ................................................................................................................................................  566
    Installation/Settings Problems  ...........................................................................................................................  567
    Copy/Printing Problems  ....................................................................................................................................  571
    Faxing/Telephone Problems  ............................................................................................................................... 574
    WhenYouCannotPrintProperly  ............................................................................................................................ 576
    Printing Results Are Not Satisfactory  ...................................................................................................................  578
    Paper Creases or Curls  ......................................................................................................................................  583
    Paper Is Fed Incorrectly  .....................................................................................................................................  585
    WhenaProblemCannotBeSolved  ......................................................................................................................... 587
    Maintenance  .................................................................................................................................................  589
    CleaningtheMachine  ...........................................................................................................................................  590
    Exterior  ...........................................................................................................................................................  591
    Platen Glass  .....................................................................................................................................................  592
    Feeder  ............................................................................................................................................................  595
    Fixing Assembly  ...............................................................................................................................................  596
    Machine Interior  ............................................................................................................................................... 597
    ReplacingTonerCartridges  ...................................................................................................................................  599
    Before Replacing the Toner Cartridge  .................................................................................................................  602
    How to Replace Toner Cartridges  ........................................................................................................................ 604
    RelocatingtheMachine  ......................................................................................................................................... 607
    PrintingReportsandLists  .....................................................................................................................................  609
    TX Result Report  ...............................................................................................................................................  610
    Communication Management Report  .................................................................................................................  613
    RX Result Report  ............................................................................................................................................... 615
    Consumables Status Report  ...............................................................................................................................  616
    Eco Report  .......................................................................................................................................................  617
    PCL Font List (MF249dw / MF247dw)  ...................................................................................................................  618
    Address Book List  .............................................................................................................................................  619
    User Data List  ..................................................................................................................................................  621VI 
    						
    							ViewingtheCounterValue ....................................................................................................................................  622
    InitializingSettings  ...............................................................................................................................................  623
    Initializing Menu  ............................................................................................................................................... 624
    Initializing Address Book  ...................................................................................................................................  626
    Initialize Eco Report Counter  ..............................................................................................................................  627
    Initializing All Data/Settings  ...............................................................................................................................  628
    Appendix  ........................................................................................................................................................... 630
    ThirdPartySoftware .............................................................................................................................................  631
    FeatureHighlights  ................................................................................................................................................  632
    Going Green and Saving Money  .........................................................................................................................  633
    Improving  Ewciency .........................................................................................................................................  636
    Going Digital  ....................................................................................................................................................  638
    So Much More  ..................................................................................................................................................  641
    6pecL4catLons  .......................................................................................................................................................  644
    Machine  6peci4cations  ......................................................................................................................................  645
    Wireless LAN  6peci4cations  (MF249dw / MF247dw)  ...............................................................................................  647
    Document Type  ................................................................................................................................................  648
    Scan Area  ..................................................................................................................................................  649
    Paper  ..............................................................................................................................................................  650
    Copy  6peci4cations  ...........................................................................................................................................  653
    Fax  6peci4cations  .............................................................................................................................................  654
    Scanner  6peci4cations  ....................................................................................................................................... 655
    Printer  6peci4cations  ........................................................................................................................................  656
    6peci4cations  for E-Mail Sending and Receiving (MF249dw / MF247dw)  ...................................................................  657
    6peci4cations  for Scanning to Shared Folders (MF249dw / MF247dw)  ...................................................................... 658
    Consumables  ........................................................................................................................................................  659
    ManualsIncludedwiththeMachine  ......................................................................................................................  660
    UsingUser'sGuide  ................................................................................................................................................  661
    Screen Layout of User's Guide  ............................................................................................................................  662
    Viewing User's Guide  ........................................................................................................................................  666
    Manual Display Settings  ....................................................................................................................................  667
    Others  ..................................................................................................................................................................  668
    Basic Windows Operations  ................................................................................................................................. 669
    Menu Route Map  ..............................................................................................................................................  678
    Notice  .............................................................................................................................................................  679VII 
    						
    							Important Safety Instructions
    ImportantSafetyInstructions...................................................................................................................  2
    Installation ............................................................................................................................................................  3
    PowerSupply .........................................................................................................................................................  5
    Handling .................................................................................................................................................................  6
    MaintenanceandInspections ..............................................................................................................................  9
    Consumables .......................................................................................................................................................  10Important Safety Instructions
    1 
    						
    							ImportantSafetyInstructions
    1469-000
    The content described in this chapter is for the prevention of damage to property and injury to users of the machine
    and others. Before using this machine, read this chapter and follow the instructions to properly use this machine. Do not perform any operations not described in this manual. Canon will not be responsible for any damages resultingfrom use not described in this manual, improper use, or repair/changes not performed by Canon or a third party authorized by Canon.
    Important Safety Instructions
    2 
    						
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