Canon Pixma Mp540 User Guide
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Advanced Guide > Troubleshooting > Problems with Scanning > Computer Stops Operating during Scanning Computer Stops Operating during Scanning Check 1: Restart the computer, reduce the output resolution in ScanGear (scanner driver) and scan again. Check 2: Delete unnecessary files to obtain sufficient free hard disk space, then scan again. Error message may appear when scanning a large document at high resolution. Check 3: For Location of Temporary Files in MP Navigator EX, specify a folder on a drive with sufficient free space. See General Tab for details. Check 4: Multiple devices may be connected to USB ports. Disconnect other devices. Page top Page 711 of 758 pages Computer Stops Operating during Scanning
Advanced Guide > Troubleshooting > Problems with Scanning > Scanner Does Not Work After Upgrading Windows Scanner Does Not Work After Upgrading Windows Check: Disconnect the machine from the computer, then uninstall and reinstall the MP Drivers and MP Navigator EX. Step 1: Uninstall the MP Drivers. See Uninstalling the MP Drivers for details. Step 2: Uninstall MP Navigator EX. 1.From the Start menu, select (All) Programs > Canon Utilities > MP Navigator EX 2.0 > MP Navigator EX Uninstall. 2.When a confirmation appears, click Yes. 3.When uninstallation is complete, click OK. MP Navigator EX is uninstalled. Step 3: Reinstall the MP Drivers and MP Navigator EX. Insert the Setup CD-ROM into the computers disc drive, then select Custom Install and reinstall the MP Drivers and MP Navigator EX. Page top Page 712 of 758 pages Scanner Does Not Work After Upgrading Windows
Advanced Guide > Troubleshooting > Software Problems Software Problems E-mail Software Program You Want to Use Does Not Appear in the Screen for Selecting an E-mail Software Program Scanned Image Is Printed Enlarged (Reduced) Scanned Image Is Enlarged (Reduced) on the Computer Monitor Scanned Image Does Not Open Page top Page 713 of 758 pages Software Problems
Advanced Guide > Troubleshooting > Software Problems > E-mail Software Program You Want to Use Does Not Appear in the Screen for Selecting an E-mail Software Program E-mail Software Program You Want to Use Does Not Appear in the Screen for Selecting an E-mail Software Program Check 1: MP Navigator EX may not support the e-mail software program. The following e-mail software programs are supported. (Image are attached to the mail message automatically.) - Windows Mail (Windows Vista) - Outlook Express (Windows XP/Windows 2000) - Microsoft Outlook - EUDORA - Netscape Mail Check 2: If an e-mail software program does not operate properly, check that the programs MAPI is enabled. To enable MAPI, refer to the manual of the e-mail software program. Check 3: If using an e-mail software program other than the ones listed above, select None (Attach Manually) when prompted to select a program and attach the scanned image manually. Page top Page 714 of 758 pages E-mail Software Program You Want to Use Does Not Appear in the Screen f...
Advanced Guide > Troubleshooting > Software Problems > Scanned Image Is Printed Enlarged (Reduced) Scanned Image Is Printed Enlarged (Reduced) Check: Set the printing size in the application. Page top Page 715 of 758 pages Scanned Image Is Printed Enlarged (Reduced)
Advanced Guide > Troubleshooting > Software Problems > Scanned Image Is Enlarged (Reduced) on the Computer Monitor Scanned Image Is Enlarged (Reduced) on the Computer Monitor Check 1: Change the display setting in the application. You cannot reduce the display size in Paint. To reduce the display size, open the images in an application that accompanies the machine. For details, refer to the applications manual. If you have any questions, contact the manufacturer of the application. Check 2: Change the resolution setting in ScanGear (scanner driver) and scan again. The higher the resolution, the larger the resulting image will be. Resolution Page top Page 716 of 758 pages Scanned Image Is Enlarged (Reduced) on the Computer Monitor
Advanced Guide > Troubleshooting > Software Problems > Scanned Image Does Not Open Scanned Image Does Not Open Check: If the file format is not supported by the application, scan the image again and save it in a popular file format such as JPEG. For details, refer to the applications manual. If you have any questions, contact the manufacturer of the application. Page top Page 717 of 758 pages Scanned Image Does Not Open
Advanced Guide > Troubleshooting > MP Navigator EX Problems MP Navigator EX Problems Cannot Scan at the Correct Size Position or Size of the Image Cannot be Detected Correctly When Scanning Using the Operation Panel Document Is Placed Correctly, but the Scanned Image Is Slanted Document Is Placed Correctly, but the Orientation Changes in the Scanned Image Page top Page 718 of 758 pages MP Navigator EX Problems
Advanced Guide > Troubleshooting > MP Navigator EX Problems > Cannot Scan at the Correct Size Cannot Scan at the Correct Size Check 1: Make sure that the documents are placed correctly on the Platen. Placing Documents Check 2: Set Document Size to the actual document size and scan again. If the matching size is not found, scan at a larger size and trim the image. See the Toolbar (Trimming) in Correct/Enhance Images Window for details. Page top Page 719 of 758 pages Cannot Scan at the Correct Size
Advanced Guide > Troubleshooting > MP Navigator EX Problems > Position or Size of the Image Cannot be Detected Correctly When Scanning Using the Operation Panel Position or Size of the Image Cannot be Detected Correctly When Scanning Using the Operation Panel Check 1: Make sure that the documents are placed correctly on the Platen. Placing Documents Check 2: Check that the MP Navigator EX settings are correctly set according to the document. Scanning Photos and Documents Page top Page 720 of 758 pages Position or Size of the Image Cannot be Detected Correctly When Scanning...