Canon Pixma Mp540 User Guide

							Advanced Guide > Troubleshooting > Problems with Scanning > Computer Stops Operating during Scanning
Computer Stops Operating during Scanning
Check 1: Restart the computer, reduce the output resolution in ScanGear
(scanner driver) and scan again.
Check 2: Delete unnecessary files to obtain sufficient free hard disk space,
then scan again.
Error message may appear when scanning a large document at high resolution.
Check 3: For Location of Temporary Files in MP Navigator EX, specify a
folder on a drive with sufficient free space.
See General Tab for details.
Check 4: Multiple devices may be connected to USB ports.
Disconnect other devices.
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Page 711 of 758 pages Computer Stops Operating during Scanning
 
						

							Advanced Guide > Troubleshooting > Problems with Scanning > Scanner Does Not Work After Upgrading Windows
Scanner Does Not Work After Upgrading Windows
Check: Disconnect the machine from the computer, then uninstall and
reinstall the MP Drivers and MP Navigator EX.
Step 1: Uninstall the MP Drivers.
See Uninstalling the MP Drivers for details.
Step 2: Uninstall MP Navigator EX.
1.From the Start menu, select (All) Programs > Canon Utilities > MP Navigator EX 2.0 > MP
Navigator EX Uninstall.
2.When a confirmation appears, click Yes.
3.When uninstallation is complete, click OK.
MP Navigator EX is uninstalled.
Step 3: Reinstall the MP Drivers and MP Navigator EX.
Insert the Setup CD-ROM into the computers disc drive, then select Custom Install and reinstall the
MP Drivers and MP Navigator EX.
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Page 712 of 758 pages Scanner Does Not Work After Upgrading Windows
 
						

							Advanced Guide > Troubleshooting > Software Problems
Software Problems
E-mail Software Program You Want to Use Does Not Appear in the Screen for Selecting an E-mail
Software Program
Scanned Image Is Printed Enlarged (Reduced)
Scanned Image Is Enlarged (Reduced) on the Computer Monitor
Scanned Image Does Not Open
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Page 713 of 758 pages Software Problems
 
						

							Advanced Guide > Troubleshooting > Software Problems > E-mail Software Program You Want to Use Does Not Appear
in the Screen for Selecting an E-mail Software Program
E-mail Software Program You Want to Use Does Not Appear in
the Screen for Selecting an E-mail Software Program
Check 1: MP Navigator EX may not support the e-mail software program.
The following e-mail software programs are supported. (Image are attached to the mail message
automatically.)
- Windows Mail (Windows Vista)
- Outlook Express (Windows XP/Windows 2000)
- Microsoft Outlook
- EUDORA
- Netscape Mail
Check 2: If an e-mail software program does not operate properly, check
that the programs MAPI is enabled.
To enable MAPI, refer to the manual of the e-mail software program.
Check 3: If using an e-mail software program other than the ones listed
above, select None (Attach Manually) when prompted to select a program
and attach the scanned image manually.
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Page 714 of 758 pages E-mail Software Program You Want to Use Does Not Appear in the Screen f...
 
						

							Advanced Guide > Troubleshooting > Software Problems > Scanned Image Is Printed Enlarged (Reduced)
Scanned Image Is Printed Enlarged (Reduced)
Check: Set the printing size in the application.
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Page 715 of 758 pages Scanned Image Is Printed Enlarged (Reduced)
 
						

							Advanced Guide > Troubleshooting > Software Problems > Scanned Image Is Enlarged (Reduced) on the Computer
Monitor
Scanned Image Is Enlarged (Reduced) on the Computer
Monitor
Check 1: Change the display setting in the application.
You cannot reduce the display size in Paint. To reduce the display size, open the images in an
application that accompanies the machine.
For details, refer to the applications manual. If you have any questions, contact the manufacturer of the
application.
Check 2: Change the resolution setting in ScanGear (scanner driver) and
scan again.
The higher the resolution, the larger the resulting image will be.
Resolution
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Page 716 of 758 pages Scanned Image Is Enlarged (Reduced) on the Computer Monitor
 
						

							Advanced Guide > Troubleshooting > Software Problems > Scanned Image Does Not Open
Scanned Image Does Not Open
Check: If the file format is not supported by the application, scan the image
again and save it in a popular file format such as JPEG.
For details, refer to the applications manual. If you have any questions, contact the manufacturer of the
application.
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Page 717 of 758 pages Scanned Image Does Not Open
 
						

							Advanced Guide > Troubleshooting > MP Navigator EX Problems
MP Navigator EX Problems
Cannot Scan at the Correct Size
Position or Size of the Image Cannot be Detected Correctly When Scanning Using the Operation Panel
Document Is Placed Correctly, but the Scanned Image Is Slanted
Document Is Placed Correctly, but the Orientation Changes in the Scanned Image
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Page 718 of 758 pages MP Navigator EX Problems
 
						

							Advanced Guide > Troubleshooting > MP Navigator EX Problems > Cannot Scan at the Correct Size
Cannot Scan at the Correct Size
Check 1: Make sure that the documents are placed correctly on the Platen.
Placing Documents
Check 2: Set Document Size to the actual document size and scan again.
If the matching size is not found, scan at a larger size and trim the image.
See the Toolbar (Trimming) in Correct/Enhance Images Window for details.
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Page 719 of 758 pages Cannot Scan at the Correct Size
 
						

							Advanced Guide > Troubleshooting > MP Navigator EX Problems > Position or Size of the Image Cannot be Detected
Correctly When Scanning Using the Operation Panel
Position or Size of the Image Cannot be Detected Correctly
When Scanning Using the Operation Panel
Check 1: Make sure that the documents are placed correctly on the Platen.
Placing Documents
Check 2: Check that the MP Navigator EX settings are correctly set
according to the document.
Scanning Photos and Documents
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Page 720 of 758 pages Position or Size of the Image Cannot be Detected Correctly When Scanning...