Canon Pixma Mp540 User Guide
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Advanced Guide > About Bluetooth Communication > Troubleshooting > Troubleshooting Troubleshooting This section describes how to solve the problems occurred during the use of the Bluetooth unit. Problems related to the printers hardware, MP Drivers installation, and so on, are also described in Troubleshooting. Page top Page 631 of 758 pages Troubleshooting
Advanced Guide > About Bluetooth Communication > Troubleshooting > Printer Cannot be Registered Printer Cannot be Registered Check 1: Have MP Drivers been installed? Install the MP Drivers referring to your setup manual. Check 2: Is unsupported Bluetooth driver used? Confirm that the Bluetooth driver installed on your computer is supported. Toshiba Windows Vista or Windows XP computer In Windows Vista, click Start, and select All Programs, TOSHIBA, Bluetooth, then Bluetooth Settings. On the Bluetooth Settings dialog, click the help button, the version number, then make sure that the version number is 5.10.04 or later. In Windows XP, click Start, and select All Programs, TOSHIBA, Bluetooth, then Bluetooth Settings. On the Bluetooth Settings dialog, click the help button, the version number, then make sure that the version number is 3.00.10 or later. Windows Vista (except for Toshiba Windows Vista computers) Log into a user account with the administrator privilege, and click Control Panel, then Hardware and Sound. Make sure that the Bluetooth Devices icon is displayed in the dialog. Windows XP SP2 or later (except for Toshiba Windows XP computers) Log into a user account with the administrator privilege, click Control Panel, then Printers and Other Hardware. Make sure that the Bluetooth Devices icon is displayed in the dialog. The operations may vary depending on your operating program. In this case, refer to your computers operation manual. Check 3: Is the printer name which you want to register displayed in Printer List? Make sure that the printer is turned on. Make sure that the Power lamp is lit. Make sure that the printer is not operating. Check whether the Bluetooth unit is usable. Make sure that the Bluetooth settings screen can be displayed on the LCD of the printer. If the screen cannot be displayed, Bluetooth communication is disabled. Remove the Bluetooth unit from the printer and attach it again. Attaching to and Removing from the Printer Make sure that the Bluetooth settings screen can be displayed on the LCD of the printer, and try to register again. Check whether access from a Bluetooth compatible device is refused. Check the printer access setting displaying the Bluetooth settings screen on the LCD of the printer. 1.Display the Bluetooth settings screen on the LCD of the printer. For information about how to display the Bluetooth settings screen, refer to Changing the Machine Settings on the LCD. 2.Select Access refusal. 3.Select OFF or Disable and press the OK button on the printer. Page top Page 632 of 758 pages Printer Cannot be Registered
Advanced Guide > About Bluetooth Communication > Troubleshooting > Printing Does Not Start Printing Does Not Start Check 1: Is Bluetooth unit ready for use? Make sure that the Bluetooth settings screen can be displayed on the LCD of the printer. If the screen cannot be displayed, Bluetooth communication is disabled. Remove the Bluetooth unit from the printer and attach it once again. Attaching to and Removing from the Printer Make sure that the Bluetooth settings screen can be displayed on the LCD of the printer, and try to print again. If the Bluetooth settings screen still is not displayed after you remove the Bluetooth unit from the printer and attach it again, the Bluetooth unit may be faulty. In this case, contact your Canon service representative. Check 2: Is there a problem with the location of the printer or is the distance between the printer and computer too great? The maximum communication distance between the printer and a computer is about 33 ft./10 m, but it varies depending on the following conditions: Presence of obstacles between the communication equipment and radio wave conditions Location where magnetic fields, static electricity, or radio interference occurs Type of software and operating system used Receiver sensitivity and antenna performance of the communication equipment Change the printer installation place or move the printer closer to the computer. Check 3: Is the printer to be used selected correctly? Follow the procedure described below to select the printer to which the Bluetooth unit is attached. 1.Log into a user account with the administrator privilege. 2.Click Control Panel, then Printers under Hardware and Sound. When using non-Vista Windows, click Control Panel, then Printers and Faxes under Printers and Other Hardware. 3.Click the icon of the printer to be used for printing via Bluetooth communication. By default, the icon name is Canon XXX Printer (Copy X). Note X is a device name or a digit. The number of digits may differ depending on the printer. 4.Select Properties from the Organize (File in non-Vista Windows) menu. 5.Click the Ports tab and select an applicable printer from Port. It may vary depending on how you authenticate the printer. When authenticating the printer as a Bluetooth device in Control Panel BTHnnn (Canon XXX Printer (Copy X)) (n is a digit). When authenticating the printer as a Bluetooth device using Bluetooth Settings built in the computer TBPnnn (Canon XXX Printer (Copy X)) (n is a digit) For more information about how to register the printer, see Register the printer as a Bluetooth device using Bluetooth Devices. in Preparation. 6.Click OK. Page 633 of 758 pages Printing Does Not Start
Check 4: Is the message This document failed to print displayed? Do not retry printing. Check the error message on the LCD. Clear the error according to An Error Message Is Displayed on the LCD. When you use a Microsoft Bluetooth driver, make sure that the Printing (HCRP) service is effective on your computer. Click Control Panel, Bluetooth Devices under Hardware and Sound (Printers and Other Hardware in non-Vista Windows), then select the printer to be used for Bluetooth communication and click Properties. Make sure that Printing (HCRP) on the Services sheet is checked. If Printing (HCRP) is not checked or the Printing (HCRP) service is not detected, follow the procedure below and register the printer again. 1.Click Control Panel, then Printers under Hardware and Sound. When using non-Vista Windows, click Control Panel, then Printers and Faxes under Printers and Other Hardware. 2.Click the icon of the printer for printing via Bluetooth communication. 3.Select Delete from the Organize (File in non-Vista Windows) menu. 4.Authenticate the printer as a Bluetooth device on Bluetooth Devices in Control Panel. For more information about the procedure, see Registering the Printer. This message is displayed when the print job is sent from the Bluetooth device while another print job through the USB port is being printed out. Printing will begin automatically when the print queue is finished. Printing cannot be carried out with Bluetooth communication from more than one computer at the same time. In this case, this message is displayed on the computer during standing by. Printing will begin automatically when the print queue is finished. Check 5: Were the MP Drivers installed after printer registration on Bluetooth Devices? If you have installed the MP Drivers after registering the printer as a Bluetooth device on Bluetooth Devices, delete the printer and then register it again. For more information about the procedure, see Preparation. Page top Page 634 of 758 pages Printing Does Not Start
Advanced Guide > About Bluetooth Communication > Specifications Specifications Communication method Bluetooth v2.0 Maximum Speed1.44 Mbps OutputBluetooth Power Class 2 Communication distance Line-of-sight distance: approx. 33 ft./10 m * * It may vary depending on factors including the presence of obstacles between communication equipment, radio wave conditions, the presence of magnetic fields around microwave ovens and locations where electrostatic and radio interference occur, the types of software and operating systems used, and receiver sensitivity and antenna performance of communication equipment. ProfileSPP(Serial Port Profile) OPP(Object Push Profile) BIP(Basic Imaging Profile) HCRP(Hardcopy Cable Replacement Profile) Compatible PCsA computer in which an internal Bluetooth module is installed or a computer to which an optional Bluetooth adapter (available from various manufacturers) is attached. OS/Software: Microsoft Windows Vista (Satisfying any one of the following conditions is needed) Bluetooth Devices is displayed in Hardware and Sound under Control Panel Bluetooth Stack for Windows by Toshiba Version 5.10.04 or later is installed Microsoft Windows XP (Satisfying any one of the following conditions is needed) Windows XP SP2 or later is installed, and Bluetooth Devices is displayed in Printers and Other Hardware under Control Panel Bluetooth Stack for Windows by Toshiba Version 3.00.10 or later is installed Frequency band2.4 GHz band (2.400 GHz to 2.4835 GHz) Power supplySupplied from the Direct Print Port on the printer, DC 4.4 V to 5.25 V Maximum power consumption 500 mW (MAX) Operating temperature 5 to 35˚C (41 to 95˚F) Operating humidity10 to 90% RH (no condensation) Dimensions (Width x Depth x Height) 18.5 (W) x 47.5 (D) x 8.7 (H) mm (with cap attached) 0.73 (W) x 1.87 (D) x 0.35 (H) inches WeightApprox. 7 g (0.25 oz) Page top Page 635 of 758 pages Specifications
Advanced Guide > Changing the Machine Settings Changing the Machine Settings Changing the Machine Settings on the LCD Changing Machine Settings from Your Computer Page top Page 636 of 758 pages Changing the Machine Settings
Advanced Guide > Changing the Machine Settings > Changing the Machine Settings on the LCD Changing the Machine Settings on the LCD Changing the Machine Settings on the LCD Plain paper feed settings Print settings Advanced settings Mobile phone print setting Bluetooth settings PictBridge print settings Language selection Reset setting Page top Page 637 of 758 pages Changing the Machine Settings on the LCD
Advanced Guide > Changing the Machine Settings > Changing the Machine Settings on the LCD > Changing the Machine Settings on the LCD Changing the Machine Settings on the LCD This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Extended copy amount as an example. 1.Make sure that the machine is turned on. 2.Select Settings on the HOME screen, then press the OK button. The Settings screen is displayed. 3.Select Device settings, then press the OK button. The Device settings screen is displayed. 4.Select the setting item, then press the OK button. The setting screen for the selected item is displayed. 5.Select the menu, then press the OK button. 6.Select the setting item, then press the OK button. Plain paper feed settings Page 638 of 758 pages Changing the Machine Settings on the LCD
Print settings Advanced settings Mobile phone print setting Bluetooth settings PictBridge print settings Language selection Reset setting Plain paper feed settings Specifies the paper source for A4, Letter, A5, and B5 plain paper. Note A4, Letter, A5, and B5 paper can be loaded in the Cassette. Load on the Rear Tray for the other sizes of paper. Print settings Prevent paper abrasion Use this setting only if the print surface becomes smudged. Important Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality. Extended copy amount Selects the amount of image that extends off the paper when printing in Borderless (full). Important This setting can be applied only when copy or easy photo reprint mode is selected. Note If printouts contain margins even though you are printing in Borderless, specifying Large for this setting may help solve the problem. Advanced settings Date display Changes the display format of shooting dates when printed. Note When Date ON is selected on the advanced print settings screen in memory card mode, the shooting date is printed in the date display format you selected. For print settings, see Setting Items. The shooting date format is as specified in the DPOF setting from DPOF printing. Read/write attribute Selects whether to allow data to be written onto memory cards from a computer. Important Remove the memory card before changing this setting. For details, see Setting Up the Card Slot as the Memory Card Drive of the Computer. If you set this setting to Writable from PC, card direct printing cannot be done. After you finish operation of the memory card dedicated drive, be sure to set it back to Not writable from PC. Slide show setting Specifies the image display quality of the slide show. Note Page 639 of 758 pages Changing the Machine Settings on the LCD
When Image quality: Standard is selected, images are displayed at about 5-second intervals. When Image quality: High is selected, images are displayed at different time intervals according to their resolutions. Quiet mode Enables this function on the machine if you want to reduce the operating noise, such as when printing at night. Enabling this function reduces the noises generated while: Copying, Printing from a memory card, Printing from a PictBridge compliant device, Printing from a wireless communication device, and Printing a template form. Important Printing speed may be reduced compared to when this setting is set to OFF. This function may not be so effective depending on the print quality setting. Furthermore, certain noise, such as when the machine is preparing for printing, is not reduced. Note The noises generated while scanning or printing from the computer can also be reduced. To reduce these noises, you need to configure the settings on the computer. For the noises while scanning, refer to Scanner Tab. For the noises while printing from the computer, refer to Reducing the Machine Noise. Guide display settings Changes the time before the guidance is displayed on the LCD, or selects not to be displayed. Key repeat Enables/Disables continuous input by pressing and holding down the , , , or button when setting the number of copies, the zoom ratio, etc. Mobile phone print setting When printing from a mobile phone through Bluetooth communication, select the print settings such as page size, media type, layout, and so on. For details on how to print from a mobile phone through Bluetooth communication, see Printing Photographs from a Wireless Communication Device. Note This menu is displayed only when the optional Bluetooth Unit is connected. 1.Select the page size for printing photos saved on a mobile phone. 2.Select the media type for printing photos saved on a mobile phone. 3.Select Image optimizer ON to correct and smooth out the jagged contours when printing. 4.Select the layout of the photos according to the paper for printing. Sticker print: Page 640 of 758 pages Changing the Machine Settings on the LCD