Canon Pixma Mp540 User Guide

							Advanced Guide > Troubleshooting > Copying/Printing Stops Before It Is Completed
Copying/Printing Stops Before It Is Completed
Check 1: Has the machine been printing continuously for a long
period?
If the machine has been printing continuously for a long time, the Print Head may overheat. To
protect the Print Head, the machine may stop printing at a line break for a period of time and then
resume printing.
In this case, interrupt your print session at a convenient time and turn the machine off for at least 15
minutes.
Additionally, if the machine has been printing graphics or photos with intense colors continuously
over a period of time, the machine may stop printing to protect the Print Head. In this case, printing
will not resume automatically. Turn the machine off for at least 15 minutes.
Caution
The Print Head and the surrounding area can become extremely hot inside the machine. Never
touch the Print Head or nearby components.
Check 2: Is the paper loaded?
Make sure that paper is loaded in the Rear Tray or Cassette.
Confirm the paper source, then reload paper.
Check 3: Do the printing documents have lots of photographs or
illustrations?
Printing large data such as photos or graphics takes time for the machine and the computer to
process, during which the machine may appear to have stopped operating.
In addition, when printing data that uses a large amount of ink continuously on plain paper, the
machine may pause temporarily. In either case, wait until the process is complete.
Note
If you are printing a document with a large printing area or printing multiple copies of a
document, printing may pause to allow the ink to dry.
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							Advanced Guide > Troubleshooting > Machine Moves But Ink Is Not Ejected
Machine Moves But Ink Is Not Ejected
Check 1: Are the Print Head nozzles clogged?
Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head
nozzles.
Refer to Routine Maintenance for the Nozzle Check Pattern printing, Print Head Cleaning, and Print
Head Deep Cleaning.
If the Nozzle Check Pattern is not printed correctly:
Check to see if a particular colors ink tank is not empty.
If the Nozzle Check Pattern is not printed correctly though ink is sufficient, perform the Print Head
Cleaning and try printing the Nozzle Check Pattern again.
If the problem is not resolved after performing the Print Head Cleaning twice:
Perform the Print Head Deep Cleaning.
If the problem is not resolved after performing the Print Head Deep Cleaning, turn off the
machine and perform another Print Head Deep Cleaning after 24 hours.
If the problem is not resolved after performing the Print Head Deep Cleaning twice:
If Print Head Deep Cleaning does not resolve the problem, the Print Head may be damaged.
Contact your Canon service representative.
Check 2: Has the ink run out?
See An Error Message Is Displayed on the LCD to identify the ink error, and then take the
appropriate action depending on the error condition.
Check 3: Is the orange tape or protective film remaining?
Make sure that all of the protective film is peeled off and the air hole is exposed, as illustrated in (A).
If the orange tape is left as in (B), pull the orange tape and remove it.
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							Advanced Guide > Troubleshooting > Printing Speed Not as Fast as Expected
Printing Speed Not as Fast as Expected
Check 1: Is printing performed in Quiet Mode?
Print speed is reduced if you specified to print in Quiet Mode in the printer driver or Operation Panel.
For faster printing, do not print in Quiet Mode.
For information on the printer driver settings, refer to Reducing the Machine Noise.
For information to make setting on the Operation Panel, see Changing the Machine Settings on the
LCD.
Check 2: Is the print quality set too high?
Increase the printing speed setting in the printer driver. Setting to prioritize speed makes printing
faster.
1.Open the printer properties dialog box.
Opening the Printer Properties Dialog Box (Windows)
Click Here: Printer Driver
* Before clicking here to open the printer properties dialog box, quit the running application
software.
2.On the Main sheet, select Fast for the Print Quality setting.
Depending on the media type, the Fast option may not be available.
1.Open the Print dialog box.
Opening the Page Setup and Print Dialog Box (Macintosh)
2.Select Quality & Media in the pop-up menu and then select Fast for the Print
Quality setting.
Depending on the media type, the Fast option may not be available.
Note
Printing speed may not improve noticeably by following the instructions above, depending on your
system environment.
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							Advanced Guide > Troubleshooting > Print Head Holder Does Not Move to the Position for Replacing
Print Head Holder Does Not Move to the Position for Replacing
Check 1: Is the Power lamp off?
Check if the Power lamp is lit green.
The Print Head Holder will not move unless the power is on. If the Power lamp is off, close the
Scanning Unit (Cover) and turn the machine on.
While the Power lamp is flashing green, the machine is initializing. Wait until the Power lamp stops
flashing and remains lit green, and then open the Scanning Unit (Cover) again.
Check 2: Is an error message displayed on the LCD?
Close the Scanning Unit (Cover), confirm the number of times the Alarm lamp is flashing, take the
appropriate action to resolve the error, and then reopen it. For details on how to resolve the error,
see An Error Message Is Displayed on the LCD.
Check 3: Has the Scanning Unit (Cover) been left open for 10 minutes or
longer?
If the Scanning Unit (Cover) is left open for more than 10 minutes, the Print Head Holder moves to
the right to prevent the Print Head from drying out. Close and reopen the Scanning Unit (Cover) to
return the Print Head Holder to the center.
Check 4: Has the machine been printing continuously for a long
period?
Close the Scanning Unit (Cover), wait a while, then reopen it.
If the machine has been printing continuously for a long time, the Print Head Holder may not move to
the center since the Print Head may overheat.
Note
Opening the Scanning Unit (Cover) while printing moves the Print Head Holder to the right. Close
the Scanning Unit (Cover), and reopen it after printing finishes.
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							Advanced Guide > Troubleshooting > Paper Does Not Feed Properly
Paper Does Not Feed Properly
Check 1: Make sure of the following when you load paper.
When loading two or more sheets of paper, align the edges of the sheets before loading.
When loading two or more sheets of paper, make sure that the paper stack does not exceed the
paper support load limit.
However, proper feeding of paper may not be possible at this maximum capacity depending on
the type of paper or environmental conditions (either very high or low temperature and humidity).
In such cases, reduce the sheets of paper you load at a time to less than half of the paper
support load limit.
Always load the paper in portrait orientation, either in the Rear Tray or the Cassette, regardless
of the printing orientation.
When you load the paper on the Rear Tray, load the paper with the print side facing UP and
slide the Paper Guides to align with the both sides of the paper.
When loading paper in the Cassette, load the paper with the print side facing DOWN. Align the
right edge of the paper stack against the right edge of the Cassette and slide the Paper Guides
against the left and bottom edges of the stack.
Loading Paper / Originals
Check 2: Check to see if the paper you are printing on is not too thick or
curled.
Loading Paper / Originals
Check 3: Make sure of the following when you load envelopes.
When printing on envelopes, refer to Loading Paper / Originals, and prepare the envelopes before
printing.
Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed
in landscape orientation, they will not feed properly.
Check 4: Confirm the paper source setting.
* If the paper source setting is not changed since you purchased this machine, the paper source for
plain paper is the Cassette.
Setting with the Operation Panel on the machine:
Changing the Machine Settings on the LCD
Setting with the printer driver:
Switching the Paper Source to Match the Purpose
For information on the paper source for plain paper when the Paper Source on the printer driver
is set to Automatically Select:
Setting the Paper Source for Plain Paper
Check 5: Remove the foreign object in the Rear Tray or Cassette.
Check 6: Clean the Paper Feed Roller.
Routine Maintenance
Note
Cleaning the Paper Feed Roller will wear the roller, so perform this procedure only when
necessary.
Check 7: If two or more sheets of paper feed from the Cassette at once,
clean the inside of the Cassette.
For information on cleaning the inside of the Cassette, refer to Routine Maintenance.
Check 8: Is the Rear Cover closed completely?
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							Paper may be jammed if the Rear Cover is not closed completely. Push the Rear Cover until it is
closed completely.
Refer to Overview of the Machine for the position of the Rear Cover.
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							Advanced Guide > Troubleshooting > Paper Does Not Feed from the Paper Source Specified in the Printer Driver
Paper Does Not Feed from the Paper Source Specified in the
Printer Driver
Check: Is the paper source setting inconsistent between the application
program and the printer driver?
Change the application software setting corresponding to the printer driver setting, or click the Print
Options on the Page Setup sheet in the printer driver and select Disable the paper source setting of
the application software on the Print Options screen.
When the paper source setting is inconsistent between an application program and the printer
driver, the application software setting takes precedence.
Setting the Paper Source for Plain Paper
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							Advanced Guide > Troubleshooting > Paper Jams
Paper Jams
Note
If you need to turn off the machine to remove jammed paper during printing, press the Stop button
to cancel print jobs before turning off the machine.
If the paper is jammed in the Paper Output Slot or the Rear Tray:
Remove the paper following the procedure below.
1.Slowly pull the paper out, either from the Rear Tray or from the Paper Output Slot,
whichever is easier.
Note
If the paper tears and a piece remains inside the machine, turn the machine off, open
the Scanning Unit (Cover), and remove the paper.
Be careful not to touch the components inside the machine.
After removing all paper, close the Scanning Unit (Cover), and turn the machine back on.
If you cannot pull the paper out, turn the machine off and turn it back on. The paper may
be ejected automatically.
2.Reload the paper, and press the OK button on the machine.
If you turned off the machine in step 1, all print jobs in the queue are canceled. Reprint if
necessary.
Note
When reloading the paper, confirm that you are using the correct paper and are loading it
correctly.
Loading Paper / Originals
A5-sized paper is suited to printing documents consisting mainly of text. We do not
recommend using such paper to print documents with photos or graphics, since the
printout may curl and cause paper exit jams.
If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error
continues after removing the paper, contact your Canon service representative.
If paper is jammed inside the machine at the transport unit:
Remove the paper following the procedure below.
1.Detach the Rear Cover.
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							2.Pull the paper out slowly.
Note
Be careful not to touch the components inside the machine.
If you cannot pull the paper out, turn the machine off and turn it back on. The paper may
be ejected automatically.
3.Attach the Rear Cover.
Push the left side of the Rear Cover until it is closed completely.
If you were not able to remove the paper out in step 2:
4.Remove the Cassette.
5.Pull the paper out slowly.
6.If any paper is sticking out of the Cassette, remove the paper, align and reload
the paper in the Cassette.
Note
When reloading the paper into the machine, confirm that you are using the correct paper
and are loading it into the machine correctly.
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							Loading Paper / Originals
7.Insert the Cassette into the machine again, and press the OK button on the
machine.
If you turned off the machine in step 2, all print jobs in queue are canceled. Reprint if
necessary.
If you cannot remove the paper or if the paper tears inside the machine, or if the paper jam error
continues after removing the paper, contact your Canon service representative.
In other cases:
Make sure of the following:
Check 1: Are there any foreign objects in the Rear Tray or around the Paper
Output Slot?
Check 2: Is the Rear Cover closed completely?
Check 3: Is the paper curled?
Check 3: Load the paper after correcting its curl.
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