Canon Pixma Mp540 User Guide

							Advanced Guide > Troubleshooting > Print Results Not Satisfactory > Printed Paper Curls or Has Ink Blots
Printed Paper Curls or Has Ink Blots
Check 1: Did you confirm the paper and print quality settings?
Print Results Not Satisfactory
Check 2: If the intensity is set high, reduce the Intensity setting in the
printer driver and try printing again.
If you are using plain paper to print images with high intensity, the paper may absorb too much ink
and become wavy, causing paper abrasion.
When printing from your computer
Confirm the intensity using the printer driver.
Adjusting Intensity
When copying
Setting Items
Check 3: Is Photo Paper used for printing photographs?
When printing data with high color saturation such as photographs or images in deep color, we
recommend using Photo Paper Plus Glossy II or other Canon speciality paper.
Loading Paper / Originals
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							Advanced Guide > Troubleshooting > Print Results Not Satisfactory
 > Paper Is Smudged/Printed Surface Is Scratched
Paper Is Smudged/Printed Surface Is Scratched
Check 1: Did you confirm the paper and print quality settings?
Print Results Not Satisfactory
Check 2: Is the appropriate type of paper used? Check the following:
Check to see if the paper you are printing on is suitable for your printing purpose.
Loading Paper / Originals
When performing Borderless Printing, make sure that the paper you are using is suitable for
Borderless Printing.
If the paper you are using is not suitable for Borderless Printing, the print quality may be
reduced at the top and bottom edges of the paper.
Printing Area
Check 3: Load the paper after correcting its curl.
For Plain Paper
Turn the paper over and reload it to print on the other side.
Leaving the paper loaded on the Rear Tray for a long time may cause the paper to curl. In this
case, load the paper with the other side facing up. It may resolve the problem.
We recommend putting unused paper back into the package and keeping it on a level surface.
For Other Paper
1.With the printing side (A) facing up, cover the paper with a fresh sheet of plain paper to
avoid staining or scratching the surface.
2.Roll up the paper in the opposite direction to the paper curl as seen below.
3.Check to see that the paper curl is within approximately 0.08 to 0.2 inches / 2 to 5 mm (B) in
height.
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							We recommend printing curl-corrected paper one sheet at a time.
Note
Depending on the media type, the paper may be smudged or may not be fed properly even if it
is not curled. In such cases, follow the procedure described above to curl the paper before
printing. This may improve the print result.
Check 4: If you are printing on thick paper, select the Prevent paper
abrasion setting.
Selecting the Prevent paper abrasion setting will widen the clearance between the Print Head and
the loaded paper. If you notice abrasion even with the media type set correctly to match the loaded
paper, set the machine to prevent paper abrasion by using the Operation Panel or the printer driver.
Print speed is reduced if you are selecting the Prevent paper abrasion setting.
* Deactivate the Prevent paper abrasion setting once printing is complete. If not, this setting remains
enabled for all subsequent print jobs.
To set by using the Operation Panel
From the HOME screen, select Settings, Device settings, and Print settings in this order, and
then set Prevent paper abrasion to ON.
Changing the Machine Settings on the LCD
To set by using the printer driver
Open the printer properties dialog box, and in Custom Settings in the Maintenance sheet, select
the Prevent paper abrasion check box, and then click Send.
To open the printer properties dialog box, see Opening the Printer Properties Dialog Box
(Windows).
In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select the Prevent
paper abrasion check box, and then click Send.
To open the Canon IJ Printer Utility, see 
Opening the Canon IJ Printer Utility (Macintosh).
Check 5: If the intensity is set high, reduce the Intensity setting in the
printer driver and try printing again.
If you are using plain paper to print images with high intensity, the paper may absorb too much ink
and become wavy, causing paper abrasion.
When printing from your computer
Reduce the Intensity setting in the printer driver and try printing again.
1.Open the printer properties dialog box.
Opening the Printer Properties Dialog Box (Windows)
Click Here: Printer Driver
* Before clicking here to open the printer properties dialog box, quit the running application
software.
2.On the Main sheet, select Manual for Color/Intensity, and then click Set.
3.Drag the Intensity slide bar on the Color Adjustment sheet to adjust the
intensity.
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							1.Open the Print dialog box.
Opening the Page Setup and Print Dialog Box (Macintosh)
2.Select Color Options in the pop-up menu.
3.Drag the Intensity slide bar to set the intensity.
When copying
Setting Items
Check 6: Is printing performed beyond the recommended printing area?
If you are printing beyond the recommended printing area of your printing paper, the lower edge of
the paper may become stained with ink.
Resize your original document in your application software.
Printing Area
Check 7: Is the Platen Glass dirty?
Clean the Platen Glass.
Cleaning the Platen Glass and Document Cover
Check 8: Is the Paper Feed Roller dirty?
Clean the Paper Feed Roller.
Routine Maintenance
Note
Cleaning the Paper Feed Roller will wear the roller, so perform this procedure only when
necessary.
Check 9: Is inside of the machine dirty?
When performing duplex printing, the inside of the machine may become stained with ink, causing
the printout to become smudged.
Perform the Bottom Plate Cleaning to clean the inside of the machine.
Cleaning the Inside of the Machine (Bottom Plate Cleaning)
Note
To prevent the inside of the machine from stains, set the paper size correctly.
Check 10: Set Ink Drying Wait Time longer.
Doing so gives the printed surface enough time to dry so that paper smudged and scratched are
prevented.
1.Make sure that the machine is turned on.
2.Open the printer properties dialog box.
Opening the Printer Properties Dialog Box (Windows)
3.Click the Maintenance tab and then Custom Settings.
4.Drag the Ink Drying Wait Time slide bar to set the wait time, and then click Send.
5.Confirm the message and click OK.
1.Make sure that the machine is turned on.
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							2.Open the Canon IJ Printer Utility.
Opening the Canon IJ Printer Utility (Macintosh)
3.Select Custom Settings in the pop-up menu.
4.Drag the Ink Drying Wait Time slide bar to set the wait time, and then click Send.
5.Confirm the message and click OK.
Check 11: Is the paper scratched by other loaded paper?
Depending on the media type, the paper may be scratched by other loaded paper when feeding from
the Rear Tray. In this case, load one sheet at a time.
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							Advanced Guide > Troubleshooting > Print Results Not Satisfactory > Back of the Paper Is Smudged
Back of the Paper Is Smudged
Check 1: Did you confirm the paper and print quality settings?
Print Results Not Satisfactory
Check 2: Perform the Bottom Plate Cleaning to clean the inside of the
machine.
Cleaning the Inside of the Machine (Bottom Plate Cleaning)
Note
When performing duplex printing or too much printing, the inside may become stained with ink.
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							Advanced Guide > Troubleshooting > Print Results Not Satisfactory > Vertical Lines Are Printed on the Sides of thePrintout
Vertical Lines Are Printed on the Sides of the Printout
Check 1: Did you confirm the paper type and print quality settings?
Print Results Not Satisfactory
Check 2: Is the size of the loaded paper correct?
The margin may be smudged if the size of the loaded paper is larger than that specified in the
printer driver.
Set the paper size correctly according to the paper you loaded.
Print Results Not Satisfactory
Note
This machine performs automatic cleaning when necessary to keep printouts clean. A small
amount of ink is ejected for cleaning.
Although ink is usually ejected on the ink absorber, it may be ejected on the paper if you load
paper larger than that specified with the printer driver.
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Page 677 of 758 pages Vertical Lines Are Printed on the Sides of the Printout
 
						

							Advanced Guide > Troubleshooting > Print Results Not Satisfactory > Colors Are Uneven or Streaked
Colors Are Uneven or Streaked
Check 1: Did you confirm the paper and print quality settings?
Print Results Not Satisfactory
Check 2: Print the Nozzle Check Pattern and perform any necessary
maintenance operations such as Print Head Cleaning.
Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head
nozzles.
Refer to Routine Maintenance for the Nozzle Check Pattern printing, Print Head Cleaning, and Print
Head Deep Cleaning.
If the Nozzle Check Pattern is not printed correctly:
Check to see if a particular colors ink tank is not empty.
If the Nozzle Check Pattern is not printed correctly though ink is sufficient, perform the Print Head
Cleaning and try printing the Nozzle Check Pattern again.
If the problem is not resolved after performing the Print Head Cleaning twice:
Perform the Print Head Deep Cleaning.
If the problem is not resolved after performing the Print Head Deep Cleaning, turn off the
machine and perform another Print Head Deep Cleaning after 24 hours.
If the problem is not resolved after performing the Print Head Deep Cleaning twice:
If Print Head Deep Cleaning does not resolve the problem, the Print Head may be damaged.
Contact your Canon service representative.
Check 3: Perform Print Head Alignment.
Routine Maintenance
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							Advanced Guide > Troubleshooting > Printing Does Not Start
Printing Does Not Start
Check 1: Make sure that the power plug is securely plugged in, then
turn the machine on.
While the Power lamp is flashing green, the machine is initializing. Wait until the Power lamp stops
flashing and remains lit green.
Note
When printing large data such as a photo or graphics, it may take longer to start printing. While
the Power lamp is flashing green, the computer is processing data and sending it to the
machine. Wait until printing starts.
Check 2: Check the status of ink tanks. Replace the ink tank if ink has
run out.
Check 3: Open the Scanning Unit (Cover) and check to see if the ink
lamps are flashing red.
If there is still sufficient ink but its ink lamp is flashing red, an ink tank may not be installed in a right
position.
Routine Maintenance
Check 4: Open the Scanning Unit (Cover) and make sure that the ink
lamps light up red.
If the ink lamp is not lit, press the  mark on the ink tank until it clicks into place.
Check 5: Make sure that the USB cable is securely plugged in to the
machine and the computer, then check the following:
If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to
the computer, and try printing again. If printing starts normally, there is a problem with the relay
device. Consult the reseller of the relay device for details.
There could also be a problem with the USB cable. Replace the USB cable and try printing
again.
Check 6: Restart your computer if you are printing from the computer.
If there are any unnecessary print jobs, delete them.
Deleting the Undesired Print Job
Check 7: Make sure that your machines name is selected in the Print
dialog box.
The machine will not print properly if you are using a driver for a different printer.
In Windows, make sure that your machines name is selected in the Print dialog box.
On a Macintosh, make sure that your machines name is selected in Printer in the Print dialog box.
Note
To make the machine the one selected by default, select Set as Default Printer (Windows),
Default Printer or Make Default (Macintosh).
Check 8: Configure the printer port appropriately.
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							Configure USBnnn (where n is a number) as the printer port.
1.Log on as a user account with administrator privilege.
2.Click Control Panel, then Printer under Hardware and Sound.
In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and Faxes.
In Windows 2000, click Control Panel then Printers.
3.Right-click the Canon XXX Printer icon, then select Properties.
4.Click the Ports tab to confirm the port settings.
Make sure that a port named USBnnn (where n is a number) with Canon XXX Printer
appearing in the Printer column is selected for Print to the following port(s).
If the setting is incorrect, reinstall the MP Drivers or change the printer port to the correct one.
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