Xerox WorkCentre M20i User Manual

							
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 1-5
Welcome
Customer Support
If you need assistance during or after product installation, please visit the Xerox website for 
online solutions and support:
http://www.xerox.com
If you require further assistance, call our experts at the Xerox Welcome Center, or contact your 
local representative. When telephoning please quote the machine serial number. Use the 
space below to make a note of the machine serial number:
# ____________________________________________
To access the serial number open the side co ver using the release latch and then open the 
front door. The serial number is located on the panel above the  Toner Cartridge.
The  Xerox Welcome Center  or local representative telephone number is provided when the 
machine is installed. For convenience and future reference, please record the telephone 
number in the space below:
Xerox Welcome Center  or local representative telephone number:
# ____________________________________________
Xerox US Welcome Center:1-800-821-2797
Xerox Canada Welcome Center:1-800-93-XEROX (1-800-939-3769)
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Page 1-6  Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide 
Welcome
Safety
Your Xerox product and supplies have been designed and tested to meet strict safety 
requirements. These include Safety Agency approval, and compliance to established 
environmental standards. Please read the following instructions carefully before operating the 
product and refer to them as needed to ensure  the continued safe operation of your product. 
The safety testing and performance of this product have been verified using XEROX materials 
only.
Follow  all warnings and instructions mark ed on, or supplied with the product.
This WARNING Mark alerts users to  the possibility of personal injury.
This WARNING Mark alerts users to heated surfaces.
WARNING:  This product must be connec ted to a protective earthing circuit.
This product  is equipped with a 3-wire type plug, provid ed with a protective earthing pin. This 
plug will fit only into an earthed power outlet. This  is a safety feature. To avoid risk of electric 
shock, contact your electrician  to replace the receptacle if you are unable to insert the plug 
into the outlet. Never use an earthed adapter pl ug to connect the product to a power source 
receptacle that lacks an  earth connection terminal.
This product  should be operated from the type of po wer source indicated on the marking 
label. If you are not sure of the type of powe r available, consult your local power company.
Do not  allow anything to rest on the power cord. Do not locate the product where persons will 
step or trip on the cord.
Use of an extension cord with this product is not recommended or authorized.  Users 
should check building codes and insurance requir ements if a properly earthed extension cord 
is to be used. Ensure that the total ampere ra tings of the products plugged into the extension 
cord do not exceed the extension cord ampere ra ting. Also, ensure that the total amperage of 
all products plugged into the wall outlets does not exceed the outlet rating.
Disconnect Device  for this product is the power cord. To remove all electrical power to the 
product, disconnect the power cord from the power receptacle.
Your equipment  is equipped with an energy saving device to conserve power when the 
machine is not in use. The machine may be left on continuously.
Unplug  this product from the wall outlet before  cleaning. Always use materials specifically 
designated for this product. Use of other materi als may result in poor performance and could 
create a hazardous situation.
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Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 1-7
Welcome
Do not use aerosol cleaners. Follow the instructions in this User Guide for proper cleaning 
methods.
Never  use supplies or cleaning materials for purp oses other than those for which they were 
intended. Keep all supplies and materials out of reach of children.
Do not  use this product near water, wet locations, or outdoors.
Do not  place this product on an unstable cart, stan d or table. The product may fall, causing 
personal injury or serious damage to the product
Slots and Openings  in the cabinet and in the back and si des of the product are provided for 
ventilation. To ensure reliable operation of the pr oduct and to protect it from overheating, these 
openings must not be blocked or covered. The  product should never be located near or over 
a radiator or heat register. This product should not be placed in a built-in installation unless 
proper ventilation is provided.
Never  push objects of any kind into the slots of the product as they may touch dangerous 
voltage points or short out parts which could result in a fire or electric shock.
Never  spill liquid of any kind on the product.
Never  remove covers or guards that require a tool  for removal, unless directed to do so in a 
Xerox approved maintenance kit.
Never  defeat interlock switches. Machines are desi gned to restrict operator access to unsafe 
areas.   Covers, guards and interlock switches  are provided to ensure that the machine will 
not operate with covers opened.
Do not  put your hands into the fuser area, located  just inside the exit tray area, as you may 
be burned.
CAUTION: Risk of explosion if battery is repl aced by an incorrect type. Dispose of 
used batteries according to the instruction.
Quality Standards: The product is manufactured under  a registered ISO9002 Quality system.
If you need additional safety information conc erning this XEROX product or XEROX supplied 
materials you may call the following number:
EUROPE +44 (0) 1707 353434
USA/CANADA 1 800 828 6571
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Safety Standards
EUROPEThis XEROX product is certified by the following Agency using the Safety Standards listed.
Agency: TUV Rheinland
Standard: IEC60950 3rd Edition Amendments A1, A2, A3, A4 and A11.
USA/CANADAThis XEROX product is certified by the following Agency using the Safety Standards listed.
Agency: UNDERWRITERS LABORATORIES
Standard: UL 60950 3rd Edition. Certification is based on reciprocity agreements, which 
include requirements for Canada.
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Welcome
Regulatory Information
The CE marking applied to this product symbolizes Xerox Limited Declaration of Conformity 
with the following applicable Directives of the European Union as of the dates indicated:
January 1, 1995:Council Directive 73/23/EEC amended by Council Directive 93/68/EEC, approximation of the 
laws of the member states related to low voltage equipment.
January 1, 1996:Council Directive 89/336/EEC, approximation of the laws of the member states related to 
electromagnetic compatibility.
March 9, 1999Council Directive 99/5/EC, on radio equipment and telecommunications terminal equipment 
and the mutual recognition of their conformity.
A full declaration, defining the relevant directives and referenced standards can be obtained 
from your Xerox representative or by contacting:
Environment, Health and Safety
Xerox Limited
Bessemer Road
Welwyn Garden City
Hertfordshire
AL7 1HE
England
Telephone Number: +44 (0) 1707 353434
WARNING: This is a Class A product. In a domestic environment this product may 
cause radio frequency interference, in which case the user may be required to take 
adequate measures.
WARNING: This product is certified manufactured and tested in compliance with strict 
safety and radio frequency interference regulations. Any unauthorized alteration 
which includes the addition of new functions or the connection of external devices 
may impact this certification. Please contact your local XEROX Limited representative 
for a list of approved accessories.
WARNING: In order to allow this equipment to operate in proximity to Industrial, 
Scientific and Medical (ISM) equipment, the external radiation from the ISM equipment 
may have limited or special mitigation measures taken.
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WARNING: Shielded cables must be used with this equipment to maintain compliance 
with Council Directive 89/336/EEC.
FCC Part 15This equipment has been tested and found to comply with the limits for a Class A digital 
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable 
protection against harmful interference when the product is operated in a commercial 
environment. This equipment generates, uses, and can radiate radio frequency energy and, if 
not installed and used in accordance with the instruction manual, may cause harmful 
interference to radio communications. Operation of this equipment in a residential area is likely 
to cause harmful interference in which case the user will be required to correct the interference 
at his own expense. 
Reference CFR
47 Part 15
Section 15.21Changes or modifications to this equipment not specifically approved by the XEROX 
Corporation may void the users authority to operate this equipment. 
Shielded cables must be used with this equipment to maintain compliance with FCC 
regulations.
Laser Safety
WARNING: Use of controls or adjustments or performance of procedures other than 
those specified herein may result in hazardous radiation exposure. 
With specific regard to lasers, the equipment complies with laser product performance 
standards set by governmental, national and international agencies as a Class 1 Laser 
Product. It does not emit hazardous radiation as the beam is totally enclosed during all phases 
of customer operation and maintenance.
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Welcome
The Electricity at Work Regulations - UK ONLY
The Electricity at Work Regulation 1989 came into force in England and Wales on 1 April 1990. 
This 1989 Regulation places a duty on all employers and self-employed persons to ensure the 
electrical system in their premises is constructed, maintained and operated in such a manner 
as to prevent, so far as reasonably practical, danger. This includes ensuring all electrical 
equipment connected to such electrical systems safely constructed, maintained and operated.
All Xerox equipment has been designed to exacting safety standards and has undergone a 
variety of stringent safety tests including earth bond, insulation resistance and electrical 
strength tests. Xerox Limited manufacturing plants have been awarded ISO 9000 quality 
certification and are subject to regular audits by the British Standards Institution or equivalent 
national standards body.
Xerox equipment which has been properly and regularly serviced and maintained should not 
have to undergo additional specific safety tests pursuant to the 1989 Regulation. Customers 
wishing to complete safety testing should contact Xerox Limited (see page 1-13 for details) for 
advice prior to any test implementation.
XEROX equipment should, however, be properly and regularly serviced and maintained at all 
times.
QUESTION: What is the Electricity at Work Regulation?
ANSWER: The Electricity at Work Regulation 1989 came into force in England and 
Wales on 1 April 1990. This 1989 Regulation places a duty on all employers and self-
employed persons to ensure the electrical systems in their premises are constructed, 
maintained and operated in such a manner as to prevent, so far as reasonably practicable, 
danger. This includes ensuring that all electrical products connected to such electrical systems 
are safely constructed, maintained and operated.
QUESTION: Does XEROX Limited comply with the Electricity at Work Regulation?
ANSWER: The regulation places a duty on all employers and self-employed persons 
to ensure the electrical systems in their premises are, effectively safe.
The regulation does not impose on, amongst others, manufacturers or suppliers of such 
electrical systems. However, rest assured that all XEROX equipment which XEROX Limited 
and its authorized distributors supplies to customers, conforms with all the relevant safety 
legislation and standards.
QUESTION:  Is XEROX equipment safe?
ANSWER:All XEROX equipment supplied by XEROX Limited and their authorized 
distributors conforms to all relevant safety legislation and standards.
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QUESTION: Is the XEROX equipment in my premises safe?
ANSWER:  All XEROX equipment supplied by XEROX Limited and their authorized 
distributors conforms to all relevant safety legislation and standards. However, like all 
electrical equipment, they have to be regularly serviced and maintained by competent 
persons. 
XEROX Limited Customer Service Engineers ensure XEROX equipment is serviced and 
maintained to exacting XEROX safety standards. If you would like your XEROX equipment to 
be serviced and maintained to such high standards, please contact your local XEROX Limited 
Customer Service Organization. They will be pleased to assist you. 
QUESTION: Does the XEROX equipment in my premises comply with the Electricity 
at Work Regulations?
ANSWER:  All employers and self-employed persons must ensure that the electrical 
systems in their premises are safe. This will include ensuring XEROX equipment in such 
premises is safe. 
XEROX Limited’s Product Safety function has prepared a guide which contains a list of tests 
which may be completed by your XEROX Limited Customer Service Organization. 
THESE TESTS MUST BE CARRIED OUT ONLY BY PERSONS WHO POSSESS THE 
RELEVANT SKILL, KNOWLEDGE AND EXPERIENCE TO CARRY OUT SUCH TESTS.
Please contact the XEROX Limited Customer Service Organization for further information. 
THE USE OF INAPPROPRIATE TEST PROCEDURES AND TEST EQUIPMENT MAY 
PROVIDE MISLEADING RESULTS AND MAY CAUSE DEATH, PERSONAL INJURY AND/
OR DAMAGE TO PROPERTY.
QUESTION: I would like to carry out my own safety tests on the XEROX equipment 
in my premises.
ANSWER:  You may, of course, request such tests as you deem necessary to satisfy 
yourself that your XEROX equipment is safe. Your XEROX Limited Customer Support will be 
pleased to advise you on such testing.
QUESTION: I require records of all tests.
ANSWER: After safety testing, your XEROX Limited Customer Service Engineer will 
provide you with a certificate which details the results of all tests completed.
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Welcome
In the event of any defect being noted, the XEROX equipment will be switched off and 
disconnected from the supply until the defect has been corrected. You will be advised of such 
action to enable such defects to be corrected.
PLEASE NOTE: YOU MUST ENSURE THAT YOUR XEROX EQUIPMENT IS SAFE AT ALL 
TIMES.
Please contact us if you have any queries regarding the information provided in this document.
Environment, Health and Safety
XEROX Limited
Bessemer Road
Welwyn Garden City
Hertfordshire
AL7 1HE
England
Telephone Number: +44 (0) 1707 353434
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							Page 1-14  Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide 
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Regulations - Europe
Certification to 1999/5/EC Radio Equipment & Telecommunications 
Terminal Equipment Directive
This Xerox product has been self-certified by Xerox for pan-European single terminal 
connection to the analogue public switched telephone network (PSTN) in accordance with 
Directive 1999/5/EC.
The product has been designed to work with the national PSTNs and compatible PBXs of the 
following countries:
Austria GermanyLuxembourg Sweden
Belgium GreeceNetherlands Switzerland
Denmark IcelandNorway United Kingdom
France IrelandPortugal Finland
Italy Spain
In the event of problems, you should contact your local Xerox representative in the first 
instance.
This product has been tested to and is compliant with TBR21, a technical specification for 
terminal equipment for use on analogue-switched telephone networks in the European 
Economic Area.
The product may be configured to be compatible with other country networks. Please contact 
your Xerox representative if it needs to be reconnected to another countrys network. There 
are no user-adjustable settings in the product.
NOTE:Although this product can use either loop disconnect (pulse) or DTMF (tone) signaling it is 
recommended that it is set to use DTMF signaling. DTMF signaling provides reliable and faster call set-
up.
Modification, connection to external control software or to external control apparatus not 
authorized by Xerox, will invalidate its certification.
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