Xerox WorkCentre M20i User Manual

							Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 9-31
Machine Administration
Enabling or Disabling Auxiliary Access
Auxiliary Access allows a foreign interface board to be recognized. Use these instructions to 
enable or disable Auxiliary Access:
1¾Press the [Machine Status] key.
EnterMachine 
Status
2¾Using the Navigation Keys select 
[System Admin Tools] and press 
[Enter].
¾If the System Admin Tools have 
already been passcode 
protected, type in the password 
and press [Enter].
System Admin Tools
[Passcode Protect]
3¾Select [Auxiliary Access] and 
press [Enter].
¾To enable Auxiliary Access, 
select [On] is displayed and press 
[Enter]. Otherwise, select [Off] 
and press [Enter].System Admin Tools
[Auxiliary Access]
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							Page 9-32  Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide 
Machine Administration
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							Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 10-1
10 Maintenance
Performing the maintenance tasks enables your machine to 
continue running at optimum performance. Instructions are 
provided in this chapter for all the maintenance tasks required.
¾Cleaning  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
¾Ordering Supplies  . . . . . . . . . . . . . . . . . . . . . . . . 10-4
¾Customer Replaceable Units . . . . . . . . . . . . . . . . 10-5
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							Page 10-2  Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide 
Maintenance
Cleaning
Cleaning the Document Glass and Constant Velocity Transport 
(CVT) Glass
Keeping the Document Glass clean helps ensure the best possible output. It is recommended 
that the Document Glass is cleaned at the start of each day and during the day as needed.
The Constant Velocity Transport (CVT) glass is the strip of glass located to the left of the 
Document Glass and is used to scan originals fed through the Document Feeder. The CVT 
glass also requires cleaning.
CAUTION: DO NOT use organic or strong chemical solvents or aerosol cleaners or 
pour fluids directly onto any area. Use supplies and cleaning materials only as 
directed in this documentation. Keep all cleaning materials out of the reach of 
children.
WARNING: DO NOT remove the covers or guards that are fastened with screws or 
attempt any maintenance procedure that is not specifically described in this 
documentation.
¾Slightly dampen a soft lint-free 
cloth or paper towel with water.
¾Open the Document Feeder.
¾Wipe the surface of the 
Document Glass and CVT Glass 
until they are clean and dry.
¾Wipe the underside of the 
Document Feeder until it is clean 
and dry.
¾Close the Document Feeder.
CVT Glass
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							Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 10-3
Maintenance
Control Panel and LCD
Regular cleaning keeps the Control Panel and LCD free from dust and dirt. To remove finger 
prints and smudges, clean the Control Panel and LCD screen with a soft, lint-free cloth, lightly 
dampened with water.
Outside Areas of the Machine
Use a cloth moistened with water to clean the outside areas of the machine.
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							Page 10-4  Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide 
Maintenance
Ordering Supplies
The Toner Cartridge and the Drum Cartridge are available as customer replaceable units.
The customer replaceable unit part numbers are listed below:
To obtain supplies, contact your local Xerox representative, giving the company name, the 
product number and the machine serial number.
Use the space below to keep a record of the telephone number.
Supplies Telephone Number:
# ____________________________________________
CUSTOMER 
REPLACEABLE UNITPART NUMBER
EuropeUSA and Canada
Toner Cartridge106R01048 106R01047
Drum Cartridge113R00671
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							Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 10-5
Maintenance
Customer Replaceable Units
Toner Cartridge
Expected Cartridge Life
The life of the toner cartridge depends on the amount of toner used in each printed job. For 
instance, when printing a typical business letter with about 5% page coverage, expect a toner 
cartridge life of approximately 8,000 pages (4,000 pages only for the toner cartridge shipped 
with the machine). The actual number may vary according to the print density of the pages 
being printed. If printing a lot of graphics the cartridge may require changing more often.
Toner Save Mode
The life of the toner cartridge can be extended by using To n e r  S a v e mode. The Toner Save 
mode uses less toner than normal printing. The printed image is much lighter, and is adequate 
for printing drafts or proofs.
)For instructions on setting the Toner Save mode refer to “Machine Setup” on page 2-19.
Replacing the Toner Cartridge
When the toner cartridge is near the end of its life, white streaks or hue change will occur. The 
LCD displays a warning message ‘Toner Low’.
When the ‘Toner Low’ message appears, remove the toner cartridge and gently shake it to 
temporarily re-establish the print quality. Shaking the cartridge re-distributes the remaining 
toner in the cartridge. This procedure can only be performed once prior to changing the To n e r  
Cartridge.
1
¾Pull the release latch to open the 
side cover.
CAUTION: Ensure the side cover 
is always open before opening 
the front cover.
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							Page 10-6  Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide 
Maintenance
zIf the 
toner gets on 
clothing, wipe it 
off with a dry cloth 
and wash clothing 
in cold water. Hot 
water sets toner 
into fabric.
2
¾Open the front cover.
3
¾Turn the cartridge locking lever 
upwards to release the toner 
cartridge.
4
To Re-distribute the Toner:
¾Pull out the toner cartridge and 
gently shake the cartridge to 
distribute the toner evenly inside 
the cartridge.
¾Reinstall the toner cartridge, then 
lock the lever.
¾Close the front cover and the side 
cover.
¾The display shows [New Toner?], 
select [No] and press [Enter].
The machine returns to standby.
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							Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 10-7
Maintenance
Setting the Product to Send Toner Low Information
If the Notify Toner menu option is set to On, when the toner cartridge needs to be replaced, 
the machine automatically sends a fax to the service company or the dealer to notify them that 
the machine requires a new toner cartridge. This feature will be activated only when the phone 
number of the service company or the dealer is stored in the machine’s memory.
)For instructions on setting the Send Toner Low Information to On, refer to “Maintenance Tools” 
on page 9-25.
5
Replacing the Toner 
Cartridge:
¾Shake the new toner cartridge 
horizontally four or five times.
¾Slide the new toner cartridge in 
until it locks in place.
¾Turn the toner locking lever 
downwards until it locks in place.
¾Close the front cover and the side 
cover.
¾The display shows [New Toner?], 
select [Yes] and press [Enter].
The machine returns to standby.
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							Page 10-8  Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide 
Maintenance
Drum Cartridge
The Drum Cartridge requires replacement when the drum life warning is displayed, after 
approximately 18,000 copies.
If streaks or spots are being experienced on the prints there is an option for cleaning the 
drum.
)For instructions on Cleaning the Drum, refer to “Maintenance Tools” on page 9-25.
CAUTION: Do not expose the green drum to light for an extended period. Never 
expose the drum to direct sunlight or touch the drum surface. Damage or poor image 
quality may result.
Replacing the Drum Cartridge
The useful life of the drum cartridge is approximately 20,000 copies/prints. A high rate of 2 
Sided copying/printing reduces the overall life of a drum. The machine displays ‘Drum 
Warning’ when the drum is near the end of life. Approximately 1,000 more copies/prints can 
be made, but a replacement cartridge should be available. Replace the drum cartridge when 
copy/print quality becomes degraded.
1
¾Pull the release latch to open the 
side cover.
CAUTION: Ensure the side cover 
is always open before opening 
the front cover.
2
¾Open the front cover.
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