Xerox Phaser 6180MFP User Manual

							Paper Jams
Phaser® 6180MFP Multifunction Printer 
10-17 2.Remove all jammed and/or creased paper from the tray.
3.Pull the jammed paper out carefully to avoid tearing it. If the paper is torn, confirm that 
there are no scraps of paper remaining inside the printer.
4.Push the button and open the front cover. Confirm that there are no scraps of paper 
remaining inside the printer.
Caution: Prolonged exposure to light may damage the print cartridge.
Warning: Some components inside the printer, such as the fuser and surrounding area, 
are hot and can cause burns.
6180mfp-049
6180mfp-038
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							Paper Jams
Phaser® 6180MFP Multifunction Printer 
10-18 5.Close the front cover.
6.Insert the trays into the printer. Push the trays in until they stop.
Caution: Do not use excessive force on the tray. Doing so could damage the tray or the 
inside of the printer.
6180mfp-051
6180mfp-039
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							Paper Jams
Phaser® 6180MFP Multifunction Printer 
10-19
When Long Paper Jams
When long paper (longer than 356 mm) jams inside the printer, cut the paper as needed, then 
remove it in the proper way depending on the place that the paper jam occurs. 
Caution: If it is difficult to open the front cover, do not force it. Turn the power off 
immediately. For assistance, go to the Xerox Support website: 
www.xerox.com/office/6180MFPsupport.
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							Print Quality
Phaser® 6180MFP Multifunction Printer 
10-20
Print Quality 
This section includes:
 ■Print-Quality Problems on page 10-20
■Copy-Quality Problems on page 10-24
■Color Registration on page 10-25
Print-Quality Problems
When the print quality is poor, select the closest symptom from the following table to correct 
the problem.
If the print quality does not improve after carrying out the appropriate action, contact Xerox 
Customer Support or your reseller.
Symptom Reason/Action
Faded printouts Multiple colors faded:
■The print cartridges are not Xerox print cartridges.
Verify that the print cartridges (C/M/Y/K) are genuine Xerox cartridges, 
and replace if necessary.
■The paper is outside the recommended specification range.
Replace the media with a recommend size and type, and confirm that 
your control panel settings are correct. See About Paper on page 5-6.
■The paper is damp.
Replace the paper. See About Paper on page 5-6.
■The transfer unit is old or damaged.
Replace the transfer unit.
■The high-voltage supply is defective.
For assistance, go to the Xerox Support website: 
w
ww.xerox.com/office/6180MFPsupport.
Only one color faded:
Check the condition of the print cartridge, and replace as necessary.
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							Print Quality
Phaser® 6180MFP Multifunction Printer 
10-21
Stray black dots or 
white areas (drop outs)The paper is outside the recommended specification range.
Replace the paper with a recommended size and type, and confirm that 
your control panel settings are correct. See About Paper on page 5-6.
The transfer unit is old or damaged.
Replace the transfer unit.
The print cartridges are not Xerox print cartridges.
■Check the condition of the print cartridge, and replace as necessary.
■Verify that the print cartridges (C/M/Y/K) are genuine Xerox cartridges, 
and replace if necessary.
Vertical black or color 
streaksMultiple colored streaks or lines:
■The transfer unit, or fuser, is old or damaged.
Check the condition of the transfer unit and fuser, and replace as 
necessary.
■The print cartridges are not Xerox print cartridges.
Verify that the print cartridges (C/M/Y/K) are genuine Xerox cartridges, 
and replace if necessary.
Streak in only one color:
Check the condition of the print cartridge, and replace as necessary.
Verify that the print cartridges (C/M/Y/K) are genuine Xerox cartridges, 
and replace if necessary.
Recurring smudges Dirt in the paper path.
Print several blank sheets.
The paper is outside the recommended specification range.
Replace the paper with a recommended size and type, and confirm that 
your control panel settings are correct. See About Paper on page 5-6.
The transfer unit, or fuser, is old or damaged.
Check the condition of the transfer unit and fuser, and replace as 
necessary. Symptom Reason/Action
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							Print Quality
Phaser® 6180MFP Multifunction Printer 
10-22
Toner smears when 
rubbedThe paper is damp.
Replace the paper. See About Paper on page 5-6.
The paper is outside the recommended specification range.
Replace the paper with a recommend size and type, and confirm that your 
print driver settings are correct. See About Paper on page 5-6.
The print cartridges are not Xerox print cartridges.
Verify that the print cartridges (C/M/Y/K) are genuine Xerox cartridges, 
and replace if necessary.
The fuser is old or damaged.
Replace the fuser.
Blank pages Two or more sheets may be feeding at once.
Remove the paper stack from the tray, fan it, and reinsert it.
The print cartridges are not Xerox print cartridges.
Verify that the print cartridges (C/M/Y/K) are genuine Xerox cartridges, 
and replace if necessary.
The transfer unit is old or damaged.
Replace the transfer unit.
The high-voltage supply is defective.
Go to the Xerox Support website, www.xerox.com/office/6180MFPsupport
, 
for assistance.
Hair-like marks appear 
in or around black 
half-tone printing 
Shadows appear 
around areas of dense 
black printingThe paper was left unwrapped for a long time (especially in a dry 
environment).
Replace the paper. See About Paper on page 5-6.
The paper is outside the recommended specification range.
Replace the paper with a recommended size and type, and confirm that 
your print driver settings are correct. See About Paper on page 5-6.
The transfer unit is old or damaged.
Replace the transfer unit.
Color around the edge 
of printing is incorrectThe color registration is incorrect.
Adjust the color registration. See Color Registration on page 10-25.
Colored dots are 
printed at regular 
intervals (about 28 mm)The print cartridge is dirty.
Clean the print cartridge. Symptom Reason/Action
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							Print Quality
Phaser® 6180MFP Multifunction Printer 
10-23
Partial blanks, creased 
paper, or blotted 
printingThe paper is damp.
Replace the paper.
The paper is outside the recommended specification range.
Replace the paper with a recommended size and type. See About Paper 
on page 5-6.
The transfer unit, or fuser, is not installed correctly.
Reinstall the transfer unit and/or fuser.
The print cartridges are not Xerox print cartridges.
Verify that the print cartridges (C/M/Y/K) are genuine Xerox cartridges, 
and replace if necessary.
Condensation inside the printer causes partial blanks or creased paper.
Turn the printer on, and leave it on, for at least one hour to get rid of the 
condensation. If the problems still occurs, go to the Xerox Support website, 
www.xerox.com/office/6180MFPsupport
, for assistance.
Vertical blanks The laser is being blocked. 
Remove the print cartridges and clean all debris from the laser len(s) with 
a lint free cloth.
The transfer unit, or fuser, is old or damaged.
Check the condition of the transfer unit and fuser, and replace as 
necessary.
The print cartridges are not Xerox print cartridges.
Check the condition of the print cartridge, and replace as necessary.
Verify that the print cartridges (C/M/Y/K) are genuine Xerox cartridges, 
and replace if necessary.
Slanted printing The paper guides in Tray 2, Tray 3, or Tray 1 (MPT) are not set correctly.
Reset the paper guides in Tray 2, Tray 3, or Tray 1 (MPT). See Loading 
Paper in Trays 2 and 3 on page 5-13.
Horizontal bands, 
approximately 22 mm 
wide, appear vertically 
every 73 mmThe print cartridge has been exposed to too much light; possibly from 
leaving the front door open too long. 
Replace the print cartridge.
Colors are blurry or 
there is white area 
around objectsColor to color alignment is not correct
Use the automatic color registration. See Color Registration on 
page 10-25. Symptom Reason/Action
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							Print Quality
Phaser® 6180MFP Multifunction Printer 
10-24
Copy-Quality Problems
When the copy quality is poor, select the closest symptom from the following table to correct 
the problem.
If the copy quality does not improve after carrying out the appropriate action, contact Xerox 
Customer Support or your reseller.
Symptom Reason/Action
Lines or streaks only 
present in copies made 
from the ADFThere is debris on the document glass. When scanning, the paper from the 
ADF passes over the debris creating lines or streaks. 
Clean the glass with a lint free cloth.
Spots present in copies 
taken from the 
document glassThere is debris on the document glass. When scanning, the debris creates 
a spot on the image.
Clean the glass with a lint free cloth.
The reverse side of the 
original is showing on 
the copyOn the 
Copy menu, enable Auto Exposure.
For information on turning Auto Exposure on and off, see Setting Auto 
Exposure on page 6-8.
Light colors are washed 
out or white on the copyAuto Exposure is enabled.
On the 
Copy menu, disable Auto Exposure.
For information on turning Auto Exposure on and off, see Setting Auto 
Exposure on page 6-8.
Image is too light or 
darkIf the copied image is too light or dark, use the 
Lighten/Darken option on 
the 
Copy menu.
For information on making the image lighter or darker, see Making the 
Image Lighter or Darker on page 6-6.
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							Print Quality
Phaser® 6180MFP Multifunction Printer 
10-25
Color Registration
Color registration can be adjusted by the printer automatically, or you can manually adjust it. 
Color registration should be adjusted any time the printer is moved.
Automatic Color Registration Adjustment
Use the following procedure to perform automatic color registration adjustment.
Note: An automatic color registration adjustment is performed every time a new print 
cartridge is installed.
1.Press the System button to display the Setup screen.
2.Press the Up Arrow or Down Arrow button until 
Admin Menu appears, and then press 
the OK button.
3.Press the Up Arrow or Down Arrow button until 
Maintenance appears, and then press 
the OK button.
4.Press the Up Arrow or Down Arrow button until 
Adjust Color Regi appears, and then 
press the OK button.
5.Press the Up Arrow or Down Arrow button until 
Auto Correct appears, and then press 
the OK button.
6.Select 
Ye s, and then press the OK button.
Moiré pattern 
(undesirable pattern in 
the halftone) in 
Standard mode copies
Standard Mode
Enhanced ModeThe output quality mode is set to Standard.
Change the output quality mode to Enhanced.
Note: Enhanced mode copies may take a couple of seconds longer to 
make.
For information on changing the output quality mode for a single job, see 
Output Quality on page 6-12. For instructions on changing the default 
output quality mode setting, see Selecting the Default Copy Settings on 
page 6-5. Symptom Reason/Action
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							Print Quality
Phaser® 6180MFP Multifunction Printer 
10-26
Manual Color Registration Adjustment
You can fine tune color registration by performing a manual adjustment of color registration.
Printing the Color Registration Correction Chart
1.Press the System button to display the Setup screen.
2.Press the Up Arrow or Down Arrow button until 
Admin Menu appears, and then press 
the OK button.
3.Press the Up Arrow or Down Arrow button until 
Maintenance appears, and then press 
the OK button.
4.Press the Up Arrow or Down Arrow button until 
Adjust Color Regi appears, and then 
press the OK button.
5.Press the Up Arrow or Down Arrow button until 
Color Regi Chart appears, and then 
press the OK button.
6.Press the OK button again to print the Color Registration Correction Chart.
Determining Values
From the lines to the right of the Y (yellow), M (magenta), and C (cyan) pattern, find the 
values of the straightest lines.
When “0” is the value nearest the straightest line, you do not need to adjust the color 
registration. When the value is not “0”, follow the procedure outlined in “Entering Values”.
Note: You can also use the densest colors of the grid to find the straightest lines. The colors 
printed at the highest density are those next to the straightest lines.
Entering Values
Using the control panel, enter the values that you found in the Color Registration Correction 
Chart to make adjustments.
1.Press the System button to display the 
Setup screen.
2.Press the Up Arrow or Down Arrow button until 
Admin Menu appears, and then press 
the OK button.
3.Press the Up Arrow or Down Arrow button until 
Maintenance appears, and then press 
the OK button.
4.Press the Up Arrow or Down Arrow button until 
Adjust Color Regi appears, and then 
press the OK button.
5.Press the Up Arrow or Down Arrow button until 
Color Regi appears, and then press the 
OK button.
6.Select 
Yellow, Magenta, or Cyan, and then press the OK button.
7.Press the Up Arrow or Down Arrow button until you reach the value displayed on the 
chart.
8.Press the OK button, and move the cursor to the next value.
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