Xerox Phaser 6180MFP User Manual

							Solving Fax Problems
Phaser® 6180MFP Multifunction Printer 
8-18
Solving Fax Problems
If the fax cannot be sent correctly, refer to the following table, and then perform the indicated 
operation. If the fax still cannot be sent correctly, even after performing the described 
operations, contact your service representative.
This section includes:
■Problems Sending Faxes on page 8-19
■Problems Receiving Faxes on page 8-20
Downloaded From ManualsPrinter.com Manuals 
						

							Solving Fax Problems
Phaser® 6180MFP Multifunction Printer 
8-19
Problems Sending Faxes
Symptom Cause Solution
The document is not scanned. The document is too thick, too 
thin, or too small.Use the original glass to send 
the fax.
The document is scanned at an 
angle.The document guides are not 
adjusted to the width of the 
document.Slide the document guides to fit 
the width of the document.
The fax received by the recipient 
is blurry.The document is incorrectly 
positioned.Position the document correctly.
The original glass is dirty. Clean the original glass.
The text in the document is 
written too faint.Adjust the resolution.
There may be a problem with 
the telephone connection.Check the telephone line, and 
then try sending the fax again.
There may be a problem with 
the recipient’s fax machine.Make a copy to check that this 
machine is operating correctly, 
and then, if the copy was 
printed correctly, have the 
recipient check the condition of 
their fax machine.
The fax received by the recipient 
is blank.The document was sent with 
the front side facing down 
(when the ADF is used).Load the document to be faxed 
facing up.
Transmission is not possible. The transmission procedure 
may have been performed 
incorrectly.Check the transmission 
procedure, and then try sending 
the fax again.
The fax number may be 
wrong.Check the fax number.
The one-touch dial key or 
speed dial may be incorrectly 
programmed.Check that the keys were 
correctly programmed.
The telephone line may be 
incorrectly connected.Check the telephone line 
connection. If it is 
disconnected, connect it.
There may be a problem with 
the recipient’s fax machine.Contact the recipient.
Downloaded From ManualsPrinter.com Manuals 
						

							Solving Fax Problems
Phaser® 6180MFP Multifunction Printer 
8-20
Problems Receiving Faxes
Symptom Cause Solution
The received fax is blank. There may be a problem with the 
telephone connection or with the 
caller’s fax machine.Check that the machine can 
make clean copies. If it can, have 
the caller send the fax again.
The caller may have loaded the 
pages backward.Contact the caller.
Faxes cannot be received 
automatically.The machine is set to receive 
faxes manually.Set the machine to automatic 
reception.
The memory is full. Load paper if it is empty, and 
then print the faxes stored in the 
memory.
The telephone line is incorrectly 
connected.Check the telephone line 
connection. If it is disconnected, 
connect it.
There may be a problem with the 
caller’s fax machine.Make a copy to check that this 
machine is operating correctly, 
and then, if the copy was printed 
correctly, have the recipient 
check the condition of their fax 
machine.
Downloaded From ManualsPrinter.com Manuals 
						

							Phaser® 6180MFP Multifunction Printer 
9-1 This chapter includes:
 ■Control Panel Menus on page 9-2
■Description of Menu Items on page 9-4
■Menu Map on page 9-20
■Entering Text on the Control Panel on page 9-21
Using the Control 
Panel Menus and 
Keypad 
Downloaded From ManualsPrinter.com Manuals 
						

							Control Panel Menus
Phaser® 6180MFP Multifunction Printer 
9-2
Control Panel Menus
This section includes:
 ■Menu Configuration on page 9-2
■Changing Menu Settings on page 9-3
Menu Configuration
The menus that can be accessed by pressing the System button on the control panel are as 
follows:
■Default Settings: Use this Default Settings menu to define the default Copy, Fax, and 
Scan settings.
■Tray Settings: Use the Tray Settings menu to define the print media loaded in each tray.
■Information Pages: Use the Information Pages menu to print various types of reports and 
lists.
■Billing Meters: Use the Billing Meters menu to display the printed paper counts on the 
control panel.
■Admin Menu
■Address Book: Use this menu to create/delete address book entries.
■Print Language: Use this menu to set the print language to either PCL or PostScript.
■Network Settings: Use this menu to configure the network settings for the printer.
■Parallel Settings: Use this menu to configure the parallel interface.
■USB Settings: Use this menu to configure the USB interface.
■Fax Settings: Use this menu to configure default fax settings.
■System Settings: Use this menu to configure the printer operation settings, such as for 
alarm tones and Power Saver mode.
■Maintenance: Use this menu to perform maintenance tasks.
■Secure Settings: Use this menu to set printer security settings such as locking the 
control panel.
■Admin Reports: Use this menu to print various types of reports and lists regarding 
printer usage.
■Scan To Email: Use this menu to disable/enable Scan to Email functionality.
■Panel Language: Use the Panel Language menu to set the language displayed on the 
control panel.
See also: 
Description of Menu Items on page 9-4
Downloaded From ManualsPrinter.com Manuals 
						

							Control Panel Menus
Phaser® 6180MFP Multifunction Printer 
9-3
Changing Menu Settings
Changing the Power Saver Time
In this example, you set the transitional time to the Power Saver Mode. For more information 
on the power saver modes, see Power Saver Modes on page 2-10.
1.To display the 
Setup screen, press the System button on the control panel.
2.Press the Up Arrow or Down Arrow button until 
Admin Menu appears, and then press 
the Forward Arrow or OK button.
3.Press the Up Arrow or Down Arrow button until 
System Settings appears, and then 
press the Forward Arrow or OK button.
4.Press the Up Arrow or Down Arrow button until 
Power Saver Timer appears, and then 
press the Forward Arrow or OK button.
5.Select 
Mode 1 (Printer) or Mode 2 (System), and then press the OK button.
6.Press the Up Arrow or Down Arrow button to change the number of minutes that the 
printer will wait before entering the Power Saver mode.
7.Press the OK button to confirm your settings.
Note: If you want to change values after you have confirmed them by pressing the OK button, 
you need to set them from the start again.
Downloaded From ManualsPrinter.com Manuals 
						

							Description of Menu Items
Phaser® 6180MFP Multifunction Printer 
9-4
Description of Menu Items
This section includes:
 ■Default Settings on page 9-4
■Tray Settings on page 9-6
■Information Pages on page 9-7
■Billing Meters on page 9-8
■Admin Menu on page 9-8
Default Settings
There are three submenus under the Default Settings menu: Copy Defaults, Scan Defaults, and 
Fax Defaults. Use these menus to set default behaviors.
The following gives a brief description of each menu item. For more information, see Copying 
on page 6-1, Scanning on page 7-1, or Faxing on page 8-1.
Copy Defaults Menu
■Color: Specifies Black & White or Color copies.
■Paper Supply: Specifies the paper tray that copies are printed from.
■Reduce/Enlarge: Reduces or enlarges the copies.
■Document Type: Specifies the type of the original.
■Output Quality: Specifies the quality of the scanned image.
■Collated: Turns on and off collation.
■2-Sided: Specifies duplex settings. This menu is displayed only when the optional duplex 
unit is installed.
■Lighten/Darken: Lightens or darkens copies.
■Sharpness: Specifies the sharpness of the copies.
■Color Saturation: Deepens or lightens the overall color levels of your copies.
■Auto Exposure: Turns Auto Exposure on and off when copying. Auto Exposure 
suppresses the document background of off-white colored paper. It also helps suppress 
show-through when copying double-sided thin paper.
■Auto Expo. Level: Adjusts the Auto Exposure level.
■Color Balance: Adjusts the color levels of your copies.
■Au t o F i t: Use this menu to turn on/off Auto Fit. When on, the copied image is scaled to fit 
to the size of the selected paper tray.
■N-Up: Use this menu to copy two original page images onto one side of a sheet of paper. 
The 
ID Copy setting is for use when copying ID cards. It is a 2 to 1 copy with 100% zoom 
for both sides.
■Poster: Copies one original onto multiple pages that can be assembled into a poster. 
■Poster Doc. Size: Selects the size of the poster. The number of output pages is either 4, 9, 
or 16 pages.
■Repeat Image: Copies of one original image copied onto one side of a sheet of paper.
■Margin: Turns on and off the copy margins. 
■Width: Sets the margin settings for copies.
Downloaded From ManualsPrinter.com Manuals 
						

							Description of Menu Items
Phaser® 6180MFP Multifunction Printer 
9-5
Scan Defaults Menu
■Scan to Network: Selects the scan destination.
■File Format: Selects the file type of the scanned image.
■Color: Selects the color mode, either color or black and white.
■Resolution: Selects the scan resolution.
■Document Type: Specifies the type of document to be scanned. Either text, text and 
photographs, or photograph.
■Document Size: Specifies the size of the original document.
■Lighten/Darken: Lightens or darkens the scanned image.
■Sharpness: Specifies the sharpness of the scanned image.
■Contrast: Specifies the contrast of the scanned image.
■Auto Exposure: Turns Auto Exposure on and off when scanning. Auto Exposure 
suppresses the document background of off-white colored paper. It also helps suppress 
show-through when copying double-sided thin paper.
■Auto Expo. Level: Adjusts the level of the auto exposure functionality.
■TIFF File Format: Sets the TIFF file format: TIFF V6 or TTN2.
■Image Compression: Specifies the amount of image compression: Lower, Normal, or 
Higher.
■Max E-Mail Size: Sets limits on the size of attachments that can be emailed. The range is 
selectable from 50 to 16384 kb.
Fax Defaults Menu
■Color: Specifies the color mode, either color or black and white.
■Resolution: Specifies the resolution of the fax.
■Document Type: Specifies the type of document to be scanned. Either text, text and 
photographs, or photograph.
■Lighten/Darken: Lightens or darkens the scanned image.
■Delayed Start: Specifies the time delay before sending a fax job. Up to 23 hours and 59 
minutes can be specified for the delay.
Downloaded From ManualsPrinter.com Manuals 
						

							Description of Menu Items
Phaser® 6180MFP Multifunction Printer 
9-6
Tray Settings
There are three submenus under the Tray Settings menu: Tray 1 (MPT), Tray 2, and Tray 3. 
You can set paper size and paper type for each tray under these menus. (Display Pop-up and 
MPT Mode can only be set for Tray 1 (MPT).)
Tray 3 is displayed only when the optional sheet feeder is installed.
The settings menu for Tray 1 (MPT) is displayed only when the MPT Mode is set to Panel 
Specified.
Common Settings for Tray 1 (MPT), Tray 2, and Tray 3
■Paper Type: Specifies the type of paper loaded in each tray.
■Tray 1 (MPT) (default: Thin Card Stock)
■Tray 2 (default: Plain)
■Tray 3 (default: Plain)
For details, refer to Setting Paper Types and Sizes on page 5-9.
■Paper Size: Specify the paper size and orientation for each tray. 
■Tray 1 (MPT) (default: Driver Size)
■Tray 2 (default: Auto)
■Tray 3 (default: Auto)
For details, refer to Setting Paper Types on page 5-9.
Settings Exclusive to Tray 1 (MPT)
■Display Popup: Specifies whether or not to display the message that prompts you to set 
the paper size and type every time you load paper in Tray 1 (MPT).
When you select On, the message that prompts you to set the paper size and type is 
displayed. The default is Off.
■MPT Mode: Specifies the way to set the paper type and size settings to be loaded in 
Tray 1 (MPT). When the size or type of paper that is loaded is different from the setting, 
the print quality may suffer or paper may jam. Specify the correct paper type and size.
■Panel Specified (default): You can specify the paper type and size settings on the 
control panel. Printing can be done only when the settings on the print driver match 
the settings on the control panel. When a mismatch of paper sizes occurs, follow the 
instructions displayed on the control panel.
■Driver Specified: You cannot specify the settings on the control panel. Printing is 
done using the settings on the print driver.
When installing the optional sheet feeders if Paper Tray is set to Au t o on the print driver, the 
feeding tray is automatically specified according to the setting on the control panel. Also, 
when the paper size and type setting for each tray is the same, printing continues by changing 
the feeding tray if the paper in the specified tray has run out.
Downloaded From ManualsPrinter.com Manuals 
						

							Description of Menu Items
Phaser® 6180MFP Multifunction Printer 
9-7
Information Pages
Prints various types of reports and lists. For the procedure for printing information pages, refer 
to Printing Information Pages on page 9-7.
■Menu Map: Prints a map of the control panel menus.
■Demo Page: You can print a sample document to check the printer’s performance.
■Configuration: Prints status of the printer, such as hardware configuration and network 
information. Print this report to check whether optional accessories have been correctly 
installed.
■PCL Fonts List: Prints information on PCL fonts and samples of these fonts.
■PS Fonts List: Prints information on PostScript fonts and samples of these fonts.
■Job History: Prints information on printing result, such as whether data from the 
computer has been printed correctly. The status of a maximum of 22 jobs can be printed on 
the Job History Report.
Use the control panel to set whether to print the Job History Report automatically for 
every 22 jobs completed. For details, refer to System Settings on page 9-15.
■Error History: Prints information of up to the latest 42 errors that occurred in this printer.
■Protocol Monitor: Provides information about the previous fax job as an aid in 
determining fax protocol problems.
■PCL Macro List: Prints a list of PCL macros.
■Stored Documents: Prints a list of documents stored in the printer when using the secure 
print and sample print feature. 
For details, refer to Printing Confidential Document - Secure Print on page 5-44 and Print 
After Checking Printing Result - Proof Print on page 5-46.
Printing Information Pages
Information pages are printed from the control panel.
1.Press the System button to display the 
Setup screen.
2.Press the Up Arrow or Down Arrow button until 
Information Pages appears, and then 
press the Forward Arrow or OK button.
3.Press the Up Arrow or Down Arrow button until the desired report/list is appears, and 
then press the OK button. The selected information page is printed.
Downloaded From ManualsPrinter.com Manuals