Sharp MX M363N User Manual

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OPERATION WHEN A JOB IN THE JOB QUEUE IS 
COMPLETED
When a normal transmission job is completed, it moves to the completed jobs screen and Send OK appears in the 
status column.
Received faxes, timer transmission jobs, retry jobs, and forwarding jobs are handled in the job status screen as 
explained below.
Fax reception jobs
While a fax is being received, Receiving appears in the job queue screen.
When reception is completed, the job moves to the completed jobs screen and In Memory appears.
After the fax is printed, the status changes to Printed.
Timer transmission jobs
A timer transmission job appears at the bottom of the job queue screen until the specified time arrives.
When the specified time arrives, the job is executed. If another job is in progress, the timer job is started when the other 
job is completed.
Retry jobs
A retry job appears at the bottom of the job queue screen. When the set retry interval elapses, the job is executed. If 
there are jobs reserved ahead of the retry job, the retry job is reserved at the bottom of the job queue and executed 
when its turn arrives.
Fax reception jobs when Inbound Routing is enabled
When Inbound Routing is enabled in the Web pages, fax reception jobs are handled as follows depending on the print 
setting.
☞FORWARDING RECEIVED FAXES TO A NETWORK ADDRESS (Inbound Routing Settings) (page 4-66)
Received fax is not printed
Receiving appears in the job queue screen while the fax is being received. When reception is completed, the job 
moves to the job queue of the job status screen of scan mode.
Received fax is printed
When reception is completed, the job moves to the completed jobs screen and In Memory appears. After the fax is 
printed, Printed appears. The job being sent is added to the job status screen of scan mode. When forwarding is 
finished, Forward OK appears.
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CHECKING A RESERVED JOB OR THE JOB IN 
PROGRESS
The detailed contents of a broadcast transmission or serial polling job can be displayed. Select (touch) the key of the job 
that you wish to check and touch the [Detail] key. The job details screen will appear (see below).
The job name and progress (number of completed destinations / total destinations) appear at the top of the screen.
Touch a tab to display the information that appears on that tab. The following information appears on each tab.
Tab nameInformation displayed
Fax ConnectingInformation on the current destination appears.
Fax No.: The fax number of the destination.
Name: The name of the destination.
Number: The broadcast control number (3-digits).
Pages: Number of pages completed / total number of pages
Fax WaitingThis shows information on the destinations that are waiting. A broadcast control 
number (3-digits) appears in front of each destination.
Address: The name of the other destination.
Status: The status of communication.
FailedThis shows information on destinations for which communication failed. A broadcast 
control number (3-digits) appears in front of each destination.
Address: The name or fax number of each destination.
Start Time: The time when communication began.
Status: The status of communication.
All DestinationsThis shows all destinations specified in the job. A broadcast control number (3-digits) 
appears in front of each destination.
Address: The name or fax number of the destination.
Start time: The time at which communication began.
Status: The status of communication.
Name:
Number:050Pages:005/010
AAA AAA
0123456789
Progress:Broadcast0001050/100
Fax No. :
Fax ConnectingFax WaitingFailedAll Destinations
DetailOK
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CHECKING COMPLETED JOBS
You can check a list of the destinations, the destinations for which transmission failed, and other detailed information on 
completed broadcast transmission jobs, received fax forwarding jobs, serial polling jobs, and jobs that used document 
filing. Touch the key of the desired job in the completed jobs screen and touch the [Detail] key. The job detail screen 
(see below) will appear.
The job name appears at the top of the job detail screen.
To view details on the job, touch one of the tabs. The following information appears on each tab.
* Recalling is not possible for a broadcast transmission that includes a Scan to FTP address, Scan to Network Folder 
address, or Scan to Desktop address.
Tab nameInformation displayed
FileInformation on a transmission/reception that used document filing.
To retrieve the file and use it, touch the [Call] key.
FailedThis shows information on destinations for which communication failed. A broadcast 
control number (3-digits) appears in front of each destination.
Address: The name or fax number of each destination.
Start time: Time at which communication began.
Status: Description of failure (error)
The [Retry] key can be touched to re-attempt transmission to that destination.*
All DestinationsShows all addresses specified in the job. A broadcast control number (3-digits) 
appears in front of each destination.
Address: The name or fax number of each destination.
Start time: Time at which communication began.
Status: Communication result
The [Retry] key can be touched to transmit to all destinations again.*
EEE EEE
DDD DDD002
010
AddressStart Time
10:01 04/01
10:10 04/01
Status
NG000000
NG000000
11
DetailOK
Retry
Broadcast0001
FileFailedAll Destinations
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CANCELLING A FAX IN PROGRESS OR A 
RESERVED FAX
Follow the steps below to cancel a fax transmission that is in progress or a reserved fax job.
1
Press the [JOB STATUS] key.
2
Select the fax job that you wish to 
cancel.
(1) Touch the key of the fax job to be cancelled.
(2) Touch the [Stop/Delete] key.
3
Touch the [Yes] key.
If you do not wish to cancel the selected fax job...
Touch the [NO] key.
Printing of received faxes and forwarding jobs set using Inbound Routing Settings cannot be cancelled.
☞FORWARDING RECEIVED FAXES TO A NETWORK ADDRESS (Inbound Routing Settings) (page 4-66)
JOB STATUS
Fax JobScan toPrint JobInternet Fax
AddressBroadcast10:0004/01020/003Connecting
04/01000/004Waiting
Broadcast
BBB BBB
AAA AAA
012345678910:05
04/01000/004Waiting10:22
04/01000/010Waiting10:30
04/01000/010Waiting10:33
Set TimePagesStatus
11
Job Queue
Complete
Detail
Priority
Stop/Delete
1
2
3
4
5
(2)(1)
NoYes
Delete the job?
BBB BBB10:30 04/01
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GIVING PRIORITY TO A RESERVED FAX 
JOB
When multiple jobs are waiting to be transmitted, the jobs are normally transmitted in the order they were reserved. 
If you need to give priority to a job and send it ahead of the other jobs, follow the steps below.
1
Press the [JOB STATUS] key.
2
Select the fax job to which you wish to 
give priority.
(1) Touch the key of the desired job.
(2) Touch the [Priority] key.
The selected job moves up to the position immediately 
following the job in progress. The job will be executed 
when the job in progress is completed.
If the job in progress is a broadcast transmission job or a serial polling job, the priority job will be transmitted between 
destinations of the broadcast transmission or serial polling job. However, if the priority job is a broadcast transmission job or 
a serial polling job, it will be executed after the current job is completed.
JOB STATUS
Fax JobScan toPrint JobInternet Fax
AddressBroadcast10:0004/01020/003Connecting
04/01000/004Waiting
Broadcast
BBB BBB
AAA AAA
012345678910:05
04/01000/004Waiting10:22
04/01000/010Waiting10:30
04/01000/010Waiting10:33
Set TimePagesStatus
11
Job Queue
Complete
Detail
Priority
Stop/Delete
(2) (1)
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CHECKING THE ACTIVITY LOG
(Image Sending Activity Report)
IMAGE SENDING ACTIVITY REPORT
You can have the machine print a log of recent image sending activity (date, name of other party, time required, result, 
etc.). The Image Sending Activity Report contains useful information such as the types of errors that occurred.
The most recent 200 transactions are included in the report.
You can have the machine print the Image Sending Activity Report each time the number of transactions reaches 201, 
or at a specified time (once a day only).
The contents of the Image Sending Activity Report are erased when the report is printed, and thus it cannot be reprinted.
System Settings (Administrator): Activity Report Print Select Setting
This is used to set the conditions for printing activity reports. The factory default setting is not to print.
The Image Sending Activity Report can be set to print each time the number of transactions reaches 201, or at a specified 
time (once a day only).
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INFORMATION APPEARING IN THE RESULT COLUMN
Error types and other information are printed in the result column of transaction and activity reports. When a transaction 
report or activity report is printed, check the result of the transaction in the result column and take action as needed.
Examples of messages that are printed in the result column
MessageExplanation
OKThe transaction was completed normally.
G3Communication took place in G3 mode.
ECMCommunication took place in G3 ECM mode.
SG3Communication took place in Super G3 mode.
ForwardingThe received data was forwarded.
NO RESPONSENo response from the receiving party.
BUSYTransmission was not possible because the other party was already using the line.
CANCELThe transmission was cancelled while in progress.
MEMORY OVERThe memory became full during quick on-line transmission.
MEM.FULLThe memory became full during reception.
LENGTH OVERThe transmitted fax was over 1.5 m (59) long and therefore could not be received.
ORIGINAL ERRORDirect transmission or manual transmission was not successful because a misfeed occurred.
PASS# NGThe connection was broken because the polling passcode was not correct.
NO RX POLLThe machine that was polled does not have a polling function.
RX POLL FAILThe other machine refused the polling operation, or your machine broke the connection when 
polled because no data was in memory.
NO F-CODE POLLThe other machine refused an F-code polling operation, or your machine broke the connection 
when polled because no data was in its F-code memory polling box.
RX POLL# NGThe connection was broken because the sub-address for F-code polling memory was not valid.
F POLL PASS# NGThe connection was broken because the passcode for F-code polling memory was not valid.
BOX NO. NGYour machine broke the connection because the specified sub-address for an F-code memory 
box does not exist.
F PASS# NGYour machine broke the connection because the other machine sent an incorrect passcode for 
F-code communication.
RX NO F-CODE POLLF-code polling was attempted, however, the other machine did not have an F-code polling memory box.
NO F FUNCF-code communication was attempted, however, the other machine does not support F-code 
communication.
NO F-CODEF-code communication was refused by the other machine because of an incorrect sub-address or 
other reason.
M. BOX: [xxxxxx]Data was received to a confidential or relay broadcast memory box, or data was sent from a 
memory polling box.
The name of the memory box appears in [xxxxxx], and the type of F-code operation (relay request 
reception, polling memory transmission, or confidential reception) appears in  .
FAIL xx (xxxx)The transaction failed due to a communication error.
First 2 digits of communication error number: Error code from 00 to 99.
Last 4 digits of communication error number: Code for use by service technicians.
REJECTEDA fax was sent from a party from which reception is blocked.
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							5-1
This chapter provides detailed explanations of the procedures for using the scanner function and the Internet fax function.
BEFORE USING THE MACHINE AS A 
NETWORK SCANNER
NETWORK SCANNER FUNCTION . . . . . . . . . . . . .  5-3
PREPARATIONS FOR USE AS A NETWORK 
SCANNER  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5-5
 MAKE SURE THE MAIN POWER SWITCH 
IS IN THE ON POSITION  . . . . . . . . . . . . . . . .  5-5
 CHECKING THE DATE AND TIME . . . . . . . . . .  5-5
 STORING SENDER INFORMATION . . . . . . . . .  5-5
 SETTINGS REQUIRED IN THE WEB 
PAGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5-6
 STORING DESTINATION ADDRESSES 
FOR EACH SCAN MODE IN THE 
ADDRESS BOOK . . . . . . . . . . . . . . . . . . . . . . . .  5-6
 STORING A DESTINATION FOR SCAN 
TO DESKTOP  . . . . . . . . . . . . . . . . . . . . . . . . . .  5-7
 BEFORE SENDING TO A DIRECT SMTP 
ADDRESS  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5-8
BASE SCREEN  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5-9
 ADDRESS BOOK SCREEN . . . . . . . . . . . . . . .  5-12
 CHANGING THE DISPLAY OF 
ONE-TOUCH KEYS IN THE ADDRESS 
BOOK SCREEN . . . . . . . . . . . . . . . . . . . . . . . .  5-13
SCAN SEND SEQUENCE  . . . . . . . . . . . . . . . . . . .  5-15
ORIGINAL SIZES . . . . . . . . . . . . . . . . . . . . . . . . . .  5-17
 TRANSMITTABLE ORIGINAL SIZES  . . . . . . .  5-17
 THE SIZE OF THE PLACED ORIGINAL  . . . . .  5-17
ENTERING DESTINATIONS
RETRIEVING A DESTINATION FROM THE 
ADDRESS BOOK . . . . . . . . . . . . . . . . . . . . . . . . . .  5-18
 RETRIEVING A DESTINATION . . . . . . . . . . . .  5-19
 CHECKING AND DELETING THE 
SELECTED DESTINATIONS . . . . . . . . . . . . . .  5-20
USING A SEARCH NUMBER TO RETRIEVE 
A DESTINATION  . . . . . . . . . . . . . . . . . . . . . . . . . .  5-21
ENTERING AN ADDRESS MANUALLY  . . . . . . . .  5-22
 SPECIFYING A NETWORK FOLDER . . . . . . .  5-23
RETRIEVING A DESTINATION FROM A 
GLOBAL ADDRESS BOOK . . . . . . . . . . . . . . . . . .  5-25
USING THE RESEND FUNCTION . . . . . . . . . . . . .  5-27
TRANSMITTING AN IMAGE
SENDING AN IMAGE IN SCAN MODE . . . . . . . . .  5-28
 CHANGING THE SUBJECT, FILE NAME, 
REPLY-TO, AND BODY TEXT . . . . . . . . . . . . .  5-32
SENDING AN IMAGE IN USB MEMORY 
MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5-35
 SPECIFY THE FOLDER IN WHICH THE 
FILE WILL BE STORED . . . . . . . . . . . . . . . . . .  5-39
 ENTERING A FILE NAME  . . . . . . . . . . . . . . . .  5-40
SENDING A FAX IN INTERNET FAX MODE. . . . .  5-41
 CHANGING THE SUBJECT, FILE NAME, 
AND BODY TEXT . . . . . . . . . . . . . . . . . . . . . . .  5-44
SENDING THE SAME IMAGE TO MULTIPLE 
DESTINATIONS (Broadcast Transmission)  . . . .  5-47
 BROADCAST TRANSMISSIONS THAT 
INCLUDE INTERNET FAX 
DESTINATIONS . . . . . . . . . . . . . . . . . . . . . . . .  5-50
SENDING AN INTERNET FAX FROM A 
COMPUTER (PC-I-Fax)  . . . . . . . . . . . . . . . . . . . . .  5-52
IMAGE SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . .  5-53
 AUTOMATICALLY SCANNING BOTH 
SIDES OF AN ORIGINAL (2-Sided 
Original)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5-54
 SPECIFYING THE ORIGINAL SCAN SIZE 
AND SEND SIZE (Enlarge/Reduce) . . . . . . . . .  5-55
 CHANGING THE EXPOSURE AND 
ORIGINAL IMAGE TYPE . . . . . . . . . . . . . . . . .  5-61
 CHANGING THE RESOLUTION  . . . . . . . . . . .  5-63
 CHANGING THE FILE FORMAT . . . . . . . . . . .  5-64
 CHANGING THE COLOUR MODE  . . . . . . . . .  5-68
CHECKING THE IMAGE TO BE 
TRANSMITTED (Preview) . . . . . . . . . . . . . . . . . . .  5-69
 PREVIEW CHECK SCREEN . . . . . . . . . . . . . .  5-70
CHAPTER 5
SCANNER/INTERNET FAX
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							5-2
SCANNER/INTERNET FAX
SPECIAL MODES
SPECIAL MODES  . . . . . . . . . . . . . . . . . . . . . . . . .  5-71
STORING SCAN OPERATIONS (Programs)  . . . .  5-73
ERASING PERIPHERAL SHADOWS ON THE 
IMAGE (Erase) . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5-75
SCANNING AN ORIGINAL AS TWO 
SEPARATE PAGES (Dual Page Scan) . . . . . . . . .  5-77
SENDING AN IMAGE AT A SPECIFIED TIME 
(Timer Transmission)  . . . . . . . . . . . . . . . . . . . . . .  5-79
WHITENING FAINT COLOURS IN THE 
IMAGE (Suppress Background) . . . . . . . . . . . . . .  5-81
SCANNING BOTH SIDES OF A CARD ONTO 
A SINGLE PAGE (Card Shot) . . . . . . . . . . . . . . . .  5-83
SCANNING MANY ORIGINALS AT ONCE (Job Build). . .  5-86
SCANNING ORIGINALS OF DIFFERENT 
SIZES (Mixed Size Original) . . . . . . . . . . . . . . . . .  5-88
SCANNING THIN ORIGINALS (Slow Scan Mode) .. . .  5-90
CHECKING THE NUMBER OF SCANNED 
ORIGINAL SHEETS BEFORE 
TRANSMISSION (Original Count)  . . . . . . . . . . . .  5-92
STAMPING SCANNED ORIGINALS (Verif. Stamp). . .  5-94
SENDING TWO PAGES AS A SINGLE PAGE 
(2in1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . .  5-96
CHANGING THE PRINT SETTINGS FOR THE 
TRANSACTION REPORT (Transaction Report)
. . .  5-99
CHECKING THE STATUS OF 
TRANSMISSION/RECEPTION JOBS
JOB STATUS SCREEN . . . . . . . . . . . . . . . . . . . .  5-101
 JOB QUEUE SCREEN AND COMPLETED 
JOB SCREEN. . . . . . . . . . . . . . . . . . . . . . . . .  5-102
 OPERATION WHEN A JOB IN THE JOB 
QUEUE IS COMPLETED . . . . . . . . . . . . . . . .  5-105
 CHECKING COMPLETED JOBS . . . . . . . . . .  5-106
STOPPING A SCAN JOB BEING 
TRANSMITTED OR WAITING TO BE 
TRANSMITTED  . . . . . . . . . . . . . . . . . . . . . . . . . .  5-107
GIVING PRIORITY TO A SCAN 
TRANSMISSION JOB  . . . . . . . . . . . . . . . . . . . . .  5-108
CHECKING THE INTERNET FAX ACTIVITY 
LOG (Image Sending Activity Report) . . . . . . . .  5-109
 IMAGE SENDING ACTIVITY REPORT . . . . .  5-109
 INFORMATION APPEARING IN THE 
RESULT COLUMN . . . . . . . . . . . . . . . . . . . . .  5-109
INTERNET FAX RECEPTION FUNCTIONS
RECEIVING AN INTERNET FAX . . . . . . . . . . . . .  5-110
 MANUALLY RECEIVING INTERNET 
FAXES  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5-111
PRINTING A PASSWORD-PROTECTED FAX 
(Hold Setting For Received Data Print) . . . . . . .  5-112
CHECKING THE IMAGE BEFORE PRINTING . .  5-113
 IMAGE CHECK SCREEN  . . . . . . . . . . . . . . .  5-114
FORWARDING RECEIVED INTERNET 
FAXES TO A NETWORK ADDRESS 
(Inbound Routing Settings)  . . . . . . . . . . . . . . . .  5-115
 CONFIGURING INBOUND ROUTING 
SETTINGS  . . . . . . . . . . . . . . . . . . . . . . . . . . .  5-115
SCANNING FROM A COMPUTER (PC 
Scan Mode)
BASIC SCANNING PROCEDURE . . . . . . . . . . . .  5-119
METADATA DELIVERY
METADATA DELIVERY (Data Entry)  . . . . . . . . .  5-124
PREPARATIONS FOR METADATA 
TRANSMISSION . . . . . . . . . . . . . . . . . . . . . . . . . .  5-125

SETTINGS REQUIRED IN THE WEB 
PAGES  . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. .  5-125
 METADATA TRANSMISSION FOR SCAN 
TO DESKTOP  . . . . . . . . . . . . . . . . . . . . . . . .  5-125
TRANSMITTING METADATA  . . . . . . . . . . . . . . .  5-126
 METADATA FIELDS  . . . . . . . . . . . . . . . . . . .  5-128
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SCANNER/INTERNET FAX
Contents
This section provides information that you should know before using the machine as a network scanner.
NETWORK SCANNER FUNCTION
The network scanner function of the machine can be used to scan an original, create an image file, and send the file 
over a network to a computer, FTP server, or other destination. Scanning is also possible from your computer using a 
TWAIN-compliant application.
The network scanner function provides the following scanning modes.
☞ SENDING AN IMAGE IN SCAN MODE (page 5-28)
Scan to E-mail
The scanned file is sent to an e-mail address.
Scan to FTP
The scanned file is sent to a specified directory of an FTP server.
When the file is sent, it is also possible to send an e-mail to a previously stored e-mail 
address to inform the recipient of the location of the file. (This is called Scan to FTP 
(Hyperlink).)
Scan to Desktop
The scanned file is sent to a specified folder on your computer.
To use Scan to Desktop, software must be installed from the Sharpdesk/Network Scanner 
Utilities CD-ROM that accompanies the machine. For the system requirements of the 
software, see the manual (PDF format) or the Readme file on the CD-ROM. For the 
procedures for installing the software, see the Sharpdesk Installation Guide.
Scan to Network Folder
The scanned file is sent to a network folder on a Windows computer on the same network as 
the machine.
BEFORE USING THE MACHINE AS A 
NETWORK SCANNER
Scan modes
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