Panasonic Kx Taw848 Feature Manual

							1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features
Feature Guide 41
calls or intercom calls, but not both.
Note
The FWD and DND icons on a PS display reflect the settings for CO line calls only.
b)pressing the FWD/DND—Both button (including FWD/DND button [fixed button]) or 
the Group FWD—Both button will not change the FWD or DND mode for intercom 
calls and CO line calls separately.
Feature Guide References
1.18.1 Fixed Buttons
1.18.2 Flexible Buttons
User Manual References
User Manual
3.1.2 Settings on the Programming Mode
1.3.1.2 Call Forwarding (FWD)
Description
Extensions and incoming call distribution (ICD) groups can forward their calls to preset 
destinations. There are four Call Forwarding (FWD) modes, described below.
Depending on the type of incoming call (intercom or CO line call), it is possible to set different 
destination for each.Mode Description
All CallsAll calls are forwarded.
Follow Me: When an extension user fails to set this feature before 
leaving the desk, this feature can be set from the destination 
extension.
BusyCalls are forwarded when the extension user’s line is busy.
No AnswerCalls are forwarded when the extension user does not answer 
within a preprogrammed time (  Call Forwarding—No Answer 
Time [605]).
Busy/No AnswerCalls are forwarded when the extension user’s line is busy or the 
user does not answer within a preprogrammed time (  Call 
Forwarding—No Answer Time [605]). 
						

							1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features
42 Feature Guide
[Available Destination]
Destination AvailabilityCondition for Original 
Extension/ICD Group
Wired Extension (PT/SLT)  Only available when FWD to 
extension is allowed through 
Class of Service (COS) 
programming.* PS
ICD Group
PS Ring Group– 
VM Group (DTMF/DPT)– 
External Pager (TAFAS)–
DISA Only available for incoming 
CO line calls. Incoming 
intercom and doorphone 
calls cannot be forwarded to 
a Direct Inward System 
Access (DISA) floating 
extension number.
Analog Remote Maintenance– 
Idle Line Access no. + Phone no. Only available when FWD to 
CO line is allowed through 
COS programming. CO Line Group Access no. + CO Line Group 
no. + Phone no.
Incoming 
Intercom Calls
Incoming CO 
Line Calls
Available Forwarding Type: Forwards to 
Another Extension
Forwards to 
Outside Party
Extension
Forwards to 
Another Extension
Forwards to 
Outside Party
Available Forwarding Type: All Calls
ICD Group
All Calls
Busy
No Answer
Busy/No Answer
Incoming 
Intercom Calls
Incoming CO 
Line Calls 
						

							1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features
Feature Guide 43
Conditions
[General]
FWD for CO Line Calls/Intercom Calls
The FWD feature can be set for CO line calls, for intercom calls, or for both of them by the 
extension user.
FWD from ICD Group (Group FWD)
COS programming determines the ICD groups that can use this feature.
FWD to CO Line
COS programming determines the extensions or ICD groups that can forward calls to an 
outside party (  Call Forwarding to CO Line [504]).
The original extension’s Toll Restriction (TRS) and Automatic Route Selection (ARS) still 
apply to the forwarded call. (  1.8.1 Toll Restriction (TRS),   1.9.1 Automatic Route 
Selection (ARS))
CO Line Call Duration
If a call between an extension user and an outside party, or between two outside parties 
is established, the call duration can be restricted by a system timer (  Extension-to-CO 
Line Call Duration [472],   CO-to-CO Line Call Duration [473]). If the timer expires, the 
line will be disconnected. (  1.10.7 CO Line Call Limitation)
Multiple FWD 
Calls can be forwarded up to four times. The following forwarding features are counted as 
Multiple FWD:
In the above illustration, forwarding stops at extension E. However, forwarding can go 
farther in the following cases:
In the above cases, the forwarding counters reset to zero, and calls can be forwarded up 
to four times again from the applicable extension that occurred in the case above. * If an extension user cannot call certain extensions on a COS basis (  1.1.2.2 Internal Call 
Block), the extension user cannot forward his or her calls to those extensions either.
–FWD—Busy or Busy/No Answer (in case a destination extension is busy), or All 
Calls
–Idle Extension Hunting—Overflow
–Intercept Routing—Busy/DND (in case a destination extension is busy or in DND 
mode)
–ICD Group Overflow
–If a destination extension rings, and then the call is redirected to the forward 
destination by the FWD—No Answer or Busy/No Answer feature.
–If a destination extension rings, and then the call is redirected to the intercept 
destination by the Intercept Routing—No Answer feature.
–If a call waits in a queue of an ICD group, and then the call is redirected to the 
overflow destination by the Queuing Time Table. (  1.2.2.3 Queuing Feature)
Original
destination Incoming
call
ABCDEF123 54 
						

							1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features
44 Feature Guide
Boss & Secretary feature
It is possible to call the original extension from the destination extension regardless of the 
forward setting.
Message Waiting
When a call is forwarded, Message Waiting information is not forwarded. The Message 
button light turns on at the originally called extension. (  1.17.1 Message Waiting)
Idle Extension Hunting
Idle Extension Hunting applies to calls forwarded to a busy extension in an idle extension 
hunting group.
[All Calls and Busy]
If the forward destination is not available to answer a call, this feature is canceled and the 
original destination will ring for the following types of calls:
[No Answer and Busy/No Answer]
No Answer Time
The number of rings before the call is forwarded is programmable for each extension (  
Call Forwarding—No Answer Time [605]). 
[Follow Me]
This feature is only available when Deny Remote Operation by Other Extension 
is disabled for the original extension’s COS.
Feature Guide References
1.1.1.4 Intercept Routing
1.2.1 Idle Extension Hunting
1.2.2.5 Overflow Feature
User Manual References
User Manual
1.5.1 Call Forwarding–Doorphone call
–CO Line calls
Original
destination Incoming
call
ABCDEF123 21
FWD No Answer
FWD—All Calls
Call or 
transfer a call
Boss
(Original)Secretary
(FWD destination)
Incoming
call 
						

							1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features
Feature Guide 45
1.3.1.3 Do Not Disturb (DND)
Description
An extension user can make use of the Do Not Disturb (DND) feature. If this feature is set, calls 
will not arrive at the extension, but arrive at other extension by using the Idle Extension Hunting 
feature (  1.2.1 Idle Extension Hunting) or the Intercept Routing—Busy/DND feature (  
1.1.1.4 Intercept Routing). When a destination cannot be found, the calling extension will hear 
the DND tone, while the calling outside party will hear a busy tone.
Conditions
DND for CO Line Calls/Intercom Calls
The DND feature can be set for CO line calls, for intercom calls, or for both of them by the 
extension user.
DSS button in DND Mode
The DSS button light will turn red if the assigned extension has set DND.
DND Override
An extension in DND mode can be called by other extension users who are allowed to 
override DND based on their Class of Service (COS) (  DND Override [507]).
Paging DND
It is programmable whether the PBX pages extensions in DND mode through system 
programming. (  1.14.1 Paging)
Intercept Routing—Busy/DND
If a call arrives at an extension which is in DND mode, the call can be redirected to the 
preprogrammed destination via the Intercept Routing—Busy/DND feature.
Idle Extension Hunting
While searching for an idle extension within an idle extension hunting group, any extension 
which has DND set will be skipped. The call will go to the next extension in the group, not 
to the Intercept Routing—Busy/DND destination.
If a CO line call is directed to an extension which is in DND mode, and if the Intercept 
Routing—Busy/DND destination is not available and furthermore there is no available 
extension in the extension’s idle extension hunting group, the original destination will ring 
even though it is in DND mode.
Calls from a doorphone arrive at an extension even when the extension is in DND mode.
User Manual References
User Manual
1.2.4 When the Dialed Line is Busy or There is No Answer
1.7.2 Do Not Disturb (DND) 
						

							1.4 Answering Features
46 Feature Guide
1.4 Answering Features
1.4.1 Answering Features
1.4.1.1 Answering Features—OVERVIEW
Description
An extension user can answer incoming calls by the following methods:
1.4.1.2 Line Preference—Incoming
Description
A proprietary telephone (PT) user can select the method used to answer incoming calls from 
the following three line preferences. 
Each of these line preferences can be assigned on each extension through personal 
programming (Preferred Line Assignment—Incoming). Called 
ExtensionFeature Description Details in
The user’s 
own 
extension 
(PT only)Line 
Preference—
IncomingThe user can select the line seized when 
going off-hook. 1.4.1.2 
Line 
Preference
—Incoming
Direct One-
touch 
AnsweringThe user can answer an incoming call 
simply by pressing the flashing button.– 
Hands-free 
AnswerbackThe user can answer a call automatically 
and establish a hands-free conversation. 1.4.1.4 
Hands-free 
Answerback
Another 
extensionCall Pickup—
Directed/GroupThe user can pick up a specific extension’s 
call or a call in a specific call pickup group. 1.4.1.3 Call 
Pickup
Type Description
No LineSelects a line by pressing the desired Line Access button to answer 
an incoming call after you go off-hook.
Prime LineAnswers a call arriving at a Flexible CO button or G-DN button (on 
which the Prime Line is assigned) simply by going off-hook. This 
works even when multiple calls are received simultaneously.
Ringing Line 
(default)Answers the longest ringing call when multiple calls arrive at one’s 
own telephone simply by going off-hook. 
						

							1.4 Answering Features
Feature Guide 47
Conditions
[Prime Line]
The priority of the incoming call is as follows:
1)The call arriving at a button on which the Prime Line is assigned.
2)The call arriving at the INTERCOM button.
User Manual References
User Manual
3.1.2 Settings on the Programming Mode
1.4.1.3 Call Pickup
Description
An extension user can answer a call ringing at any other extension.
The following types of Call Pickup are available:
Call Pickup Deny
An extension user can prevent other extensions from picking up calls ringing at his or her own 
extension.
Conditions
Call Pickup applies to: 
Intercom, CO line, and doorphone calls
Internal Call Block 
An extension which cannot call certain extensions based on Class of Service (COS) 
programming (  1.1.2.2 Internal Call Block) also cannot pick up calls ringing at those 
extensions.
[Directed Call Pickup]
A user can also pick up a call to a specified extension by pressing the corresponding DSS 
button. This feature is only available when (1) the user’s extension is allowed to use this 
feature through COS programming, (2) DSS buttons for extensions or incoming call 
distribution (ICD) groups have this feature enabled through system programming, and (3) 
the light pattern of DSS buttons for incoming calls to extensions or ICD groups is set to 
On or Flash through system programming. Type Description
DirectedA specified extension’s call is answered.
GroupA call within a specified call pickup group is answered. 
						

							1.4 Answering Features
48 Feature Guide
[Group Call Pickup]
A specified number of call pickup groups can be created (  Extension Groups of a Pickup 
Group [650]), each of which consists of extension groups. One extension group can 
belong to several call pickup groups. (  2.2.2 Group)
[Example]
User Manual References
User Manual
1.3.3 Call Pickup
1.4.1.4 Hands-free Answerback
Description
A proprietary telephone (PT) user with a speakerphone or optional headset can talk to a caller 
without lifting the handset. If the user receives a call in Hands-free Answerback mode, a hands-
free conversation is established in the following method:
Conditions
Hands-free Answerback applies to:
Intercom calls and CO line calls, including calls directed to an incoming call distribution 
(ICD) group in UCD or Priority Hunting distribution method. (  1.2.2.2 Group Call 
Distribution)
Hands-free Answerback for CO Line Calls
System programming is required to use this feature.
Secret Monitor
The beep tone heard by the called party before answering can be eliminated through 
system programming.Call Type Answering Method
Intercom CallEstablished immediately after a beep tone at the called extension 
and the caller hears a confirmation tone.
CO Line Call*Established after a specified number of rings, a called extension 
hears a beep tone.
* Including a call from an extension that placed a CO line call on a consultation hold. (  
1.12.5 Consultation Hold)
Extension Group 1
Call Pickup Group 1
Extn. 100 Extn. 101
Extension Group 2
Extn. 102 Extn. 103
Extension Group 3
Extn. 104 Extn. 105
Call Pickup Group 2Call Pickup Group 3
Extension Group 4
Extn. 106 Extn. 107 
						

							1.4 Answering Features
Feature Guide 49
Alternate Receiving/Calling Mode (Ring/Voice) Override
Hands-free Answerback overrides the Alternate Receiving mode preset on the telephone 
and the Alternate Calling mode from the caller.
Hands-free Answerback with Headset
The Hands-free Answerback feature can also be used with a headset.
Feature Guide References
1.5.3 Intercom Call
User Manual References
User Manual
1.3.2 Hands-free Answerback 
						

							1.5 Making Call Features
50 Feature Guide
1.5 Making Call Features
1.5.1 Predialing
Description
A display proprietary telephone (PT) user can check and correct the number to be dialed on-
hook. The call will be initiated after going off-hook.
Conditions
Storing the Predialed Number in Personal Speed Dialing
The predialed number can be stored in Personal Speed Dialing by pressing the AUTO 
DIAL/STORE button. (  1.6.1.4 Speed Dialing—Personal/System) In this case, the 
extension will enter personal programming mode automatically so that a name can be 
assigned to the stored number.
User Manual References
User Manual
3.1.2 Settings on the Programming Mode
1.5.2 Automatic Extension Release
Description
After going off-hook, if an extension user fails to dial any digits within a preprogrammed time 
period, the user will hear a reorder tone. This operation applies to intercom calls only.
This feature is also known as Automatic Station Release.
Conditions
A proprietary telephone (PT)/portable station (PS) user hears a reorder tone for a 
preprogrammed time period, and then the PT/PS returns to idle status automatically. A 
single line telephone (SLT) user will hear a reorder tone until he or she goes on-hook.
This feature works in one of the following cases:
When making an intercom call
a)The first digit is not dialed within a preprogrammed time period.
b)A digit is dialed, but subsequent digits are not dialed within a preprogrammed time 
period.