Panasonic Kx Taw848 Feature Manual

							1.19 Voice Mail Features
Feature Guide 141
FWD to the VPS
An extension user can set his or her calls to be forwarded to your VPS. The way in 
which the VPS will then handle these calls is determined through system 
programming.
a)If FWD to the VPS Sequence is set to Answer by Mailbox, the PBX 
will direct forwarded calls to the VM service of your VPS. The PBX will send the 
extension’s mailbox number to the VPS via Follow on ID, allowing callers to leave 
a message for the extension user without dialing a mailbox number.
b)If FWD to the VPS Sequence is set to AA, the PBX will direct forwarded 
calls to the AA service of your VPS. Callers will hear the AA greeting (Enter the 
extension number of the desired party.) and can connect themselves to a 
destination.
c)If FWD to the VPS Sequence is set to None, the PBX will direct forwarded 
calls to whichever service (VM or AA) is assigned to the VM (DTMF) group.
Intercept Routing to the VPS
CO line calls which are not answered can be programmed to be redirected to your 
VPS. The way in which the VPS will then handle these calls is determined through 
system programming.
a)If Intercept Routing to the VPS Sequence is set to Answer by 
Mailbox, the PBX will direct calls to the VM service of your VPS. The PBX will 
send the extension’s mailbox number to the VPS via Follow on ID, allowing callers 
to leave a message for the extension user without dialing a mailbox number.
b)If Intercept Routing to the VPS Sequence is set to AA, the PBX will 
direct calls to the AA service of your VPS. Callers will hear the AA greeting 
(Enter the extension number of the desired par ty.) and can connect themselves 
to a destination.
c)If Intercept Routing to the VPS Sequence is set to None, the PBX 
will direct calls to whichever service (VM or AA) is assigned to the VM (DTMF) 
group.
DTMF Commands Sent to the VPS
In order to access the appropriate feature of your VPS (playing or recording messages, playing 
the OGM used by the AA service, etc.), the PBX sends preprogrammed DTMF tones which 
command the VPS. Assign these DTMF commands through system programming to match the 
settings of your VPS. If the settings of the PBX and VPS do not agree, the VPS will not perform 
as expected.
[Programming Example: DTMF Commands]
H = Mailbox Number. The appropriate mailbox number will be sent to the VPS in place of the 
H.Feature DTMF Command Sent to VPS*
Record a message H
Play a message
H
Switch to VM #6
Switch to AA #8 
						

							1.19 Voice Mail Features
142 Feature Guide
[DTMF Commands Sent to the VPS]
[Example of a DTMF Command Sent to the VPS] * The DTMF commands here are the default commands used by the PBX. Program either 
the PBX or your VPS so that these settings match. Note, however, that non-Panasonic 
VPSs may use different feature names.
VPS Access MethodDTMF Command Sent to VPS*
When VM (DTMF) 
Group is in VM 
Service ModeWhen VM (DTMF) 
Group is in AA 
Service Mode
FWD Answer by Mailbox H #6 + H
AA #8 #8
None No command is sent.
Intercept Routing Answer by Mailbox H #6 + H
AA #8 #8
None No command is sent.
Transfer (pressing the VM Transfer button and 
dialing an extension no.)H#6 + H
Pressing the MESSAGE button or similar 
operationH #6 +  H
* The DTMF commands here are the default commands used by the PBX. Program either 
the PBX or your VPS so that these settings match.
PBXVPS
A CO line call is directed to extension 
101, then redirected to the VM service 
of the VPS via Intercept Routing.
Extn. 101
Switch to VM service command Mailbox numberThe PBX sends the DTMF command:
#6 + 101
Mailbox
101
In AA
Service Mode
CO Line Call 
						

							1.19 Voice Mail Features
Feature Guide 143
Conditions
After the VPS answers a call, the PBX sends Follow on ID information to the VPS. The 
amount of time before the PBX sends this data is programmable.
After the VPS transfers a call to the PBX via AA service, the PBX sends a DTMF status 
signal to indicate the status of the called party. The amount of time before the PBX sends 
this status signal is programmable.
The amount of time (inter-digit time) between each individual DTMF tone sent by the PBX 
can be specified through system programming.
The length of each DTMF tone sent by the PBX can be specified through system 
programming.
By default, each extension’s and ICD group’s mailbox number is the same as its 
corresponding extension number/floating extension number, however, a different mailbox 
number can be specified through PBX system programming for each extension and ICD 
group. The specified mailbox number will be used when Mailbox for Extension is 
set to Programmed Mailbox Number.
In order to achieve proper recording quality, Data Line Security is turned on automatically 
for extensions in a VM (DTMF) group. (  1.10.4 Data Line Security)
Feature Guide References
1.1.1.4 Intercept Routing
1.3.1.2 Call Forwarding (FWD)
1.11.1 Call Transfer
1.18.2 Flexible Buttons
1.19.1 Voice Mail (VM) Group
User Manual References
User Manual
1.9.3 Voice Processing System 
						

							1.20 Portable Station (PS) Features
144 Feature Guide
1.20 Portable Station (PS) Features
1.20.1 Portable Station (PS) Connection
Description
A Panasonic KX-TD7680 or KX-TD7690 portable station (PS) can be used in place of a 
proprietary telephone (PT), providing wireless access to PBX features and call handling.
1.Registration
Before a PS can be used, it must be registered with the PBX through system programming 
(  PS Registration [690]) and assigned an extension number.
Because a PS transmits radio waves, it is possible that a PS belonging to a neighboring 
PBX can be registered to your PBX. To prevent this sort of unauthorized registration, a 
personal identification number (PIN) can be programmed for this PBX that must be 
entered on the PS during registration. (  Personal Identification Number (PIN) for PS 
Registration [692]). This PIN, if programmed, is only used during the PS registration 
process.
Each PS can be registered to more than one PBX if necessary, and registration can be 
canceled if a PS will no longer be used with one of these PBXs. (  PS Termination [691])
2.Connection
There are two ways a PS can be used.
As an Extension
A PS is assigned its own extension number when it is registered to a PBX. The PS can 
use this extension number to make and receive calls, just as a wired telephone can. A PS 
can be a member of an incoming call distribution (ICD) group, can be assigned as the 
destination for redirected calls, etc., just as a wired telephone can.
A PS can also be a member of a PS ring group (  1.20.2 PS Ring Group). A PS ring 
group is a way for several PSs to be notified of an incoming call simultaneously, but does 
not offer all of the features provided by an ICD group. (  1.2.2 Incoming Call Distribution 
(ICD) Group Features)
In Wireless XDP Parallel Mode
A PS can share an extension number with a wired telephone, allowing extension users to 
use their PSs when they are away from their desks to answer or make calls as if they were 
using their wired telephones. (  1.20.3 Wireless XDP Parallel Mode)
3.PS Interaction with CS
Each PS communicates with the PBX wirelessly through a cell station (CS). Each CS is 
connected to the PBX and sends and receives radio waves to and from different PSs within 
its range, using different channels for different PSs. Each CS has two channels, i.e., up to 
two calls (conversations) can be handled simultaneously by one CS.
A PS must be within range of a CS in order to be used, however, multiple CSs can be used 
with the same PBX to offer a greater area of wireless coverage. Additionally, a PS does 
not need to be used with a specific CS; any PS can communicate with any CS provided 
the PS is registered to the PBX, and provided the CS has at least one channel available. 
						

							1.20 Portable Station (PS) Features
Feature Guide 145
Handover
If a PS is within range of more than one CS, the PS will communicate with the CS which 
has the greatest signal strength and an available channel. When a PS user moves out of 
range of one CS and moves in range of another CS, the PS will hand over its 
communications to the new CS. Handover is possible when:
a)The PS is on an intercom call or on a call with an outside party. (The call will not be 
disconnected during the handover.)
b)A call is ringing at the PS. (The call will continue to ring after the handover.)
c)The PS is in idle status (i.e., waiting to receive calls).
[Example of Handover]
Handover is not possible when the PS is:
a)Not within range of another CS.
b)Within range of another CS but that CS is busy.
c)Screening a call via Live Call Screening (LCS) or recording a call via Two-way Record 
(  1.19.2 Voice Mail DPT (Digital) Integration)
d)Paging other extensions. (  1.14.1 Paging)
e)On a doorphone call.
f)Dialing digits to make a CO line call.
Conditions
If every CS that a PS is in range of is busy when that PS is called, the call will not be 
connected and the caller will hear a busy tone.
Installation Manual References
Installation Manual
2.7 Connection of 2.4 GHz Portable Stations
1.20.2 PS Ring Group
Description
A PS ring group is a way for several portable stations (PSs) to be notified of an incoming call 
simultaneously, while using only one channel of a cell station (CS).
Call is not disconnected
Handover CS-2 CS-1 CS-2CS-1
Moving 
						

							1.20 Portable Station (PS) Features
146 Feature Guide
Normally when a PS receives a call, one channel of a CS is used to ring the PS (  1.20.1 
Por table Station (PS) Connection). If several PSs are members of an incoming call distribution 
(ICD) group, the available channels of a CS will become busy just by ringing each PS. 
Assigning a group of PSs to a PS ring group alleviates this strain on the CS because only one 
channel is needed to ring a PS ring group’s members.
PS ring group members and related parameters are assigned through system programming, 
as explained below.
a)Floating Extension Number: When this number is called, all PSs in the group ring.
b)Group Name: Can be displayed on a ringing PS to indicate that the incoming CO line 
call is a group call, and not a call directed to the PS’s extension number. This is only 
available when Incoming CO Line Call Information Display is set to Called 
Number.
c)Incoming CO Line Call Information Display: Determines which information is 
shown on the PS display when a group call is received. Select Caller ID to display 
the caller’s telephone number or name, or Called Number to display the name of 
the PS ring group which is receiving the call.
d)Member PSs: Select each PS that will be a member of the corresponding PS ring 
group. Note that a PS can belong to more than one PS ring group.
[Programming Example: PS Ring Group]
Floating Extension No.
Group Name
Incoming CO Line
Information Display PS Ring Group 1 PS Ring Group 2 PS Ring Group 3
PS 1
PS 2
PS 3
PS 4
PS 5
PS 6
PS 7
PS 8301
Sales 1
Caller ID302
Sales 2
Called Number303
Customer Service
Caller ID
PS Ring Group Member 
						

							1.20 Portable Station (PS) Features
Feature Guide 147
[Example of PS Ring Groups 1 and 2]
Explanation:
PS Ring Group 1
PS 1, PS 2, and PS 3 will ring simultaneously when a call is directed to floating extension 
number 301, and, in the case of a CO line call, will display the Caller ID information for the call.
These PSs will ring individually when a call is directed to their assigned extension numbers 
(programming not shown here).
PS Ring Group 2
PS 3, PS 4, and PS 5 will ring simultaneously when a call is directed to floating extension 
number 302, and, in the case of a CO line call, will display Sales 2.
These PSs will ring individually when a call is directed to their assigned extension numbers 
(programming not shown here).
ICD Groups vs. PS Ring Groups
Assigning PSs to either an ICD group or a PS ring group will allow multiple PSs to receive 
group calls simultaneously. The differences between the two are highlighted below:
FeaturesPS Ring 
GroupICD Group
Members can ring simultaneously when a call is received
Calls can be distributed to member extensions using different 
methods
The CS is less likely to be busy; ringing all member PSs uses only 
one CS channel
Members can log-in, log-out, and use Wrap-up time, G-DN button
Both PTs and PSs can belong to the same group
Each member can belong to more than one group
Calls can wait in a queue if they cannot be answered
PS Ring Group 1
Floating Extension No. 301 
Name: Sales 1PS Ring Group 2
Floating Extension No. 302 
Name: Sales 2
PS 1
Extn. 601PS 2
Extn. 602PS 3
Extn. 603PS 4
Extn. 701PS 5
Extn. 702 
						

							1.20 Portable Station (PS) Features
148 Feature Guide
[Example of CS Channels Used for PS Ring Group Calls and ICD Group Calls]
Explanation:
The PS ring group has four members which are in range of two different CSs. When a call 
arrives, each CS uses one channel to ring all member PSs within its range.
The ICD group has one proprietary telephone (PT) member, as well as four PS members which 
are in range of two different CSs. When a call arrives, each CS uses all two of its channels to 
ring each of the member PSs within its range.
Conditions
A maximum of 32 PS ring groups can be programmed.
Each member of a PS ring group must be a PS, but each member does not need to be in 
range of the same CS. When a call is directed to a PS ring group, all CSs connected to 
the PBX will try to ring members of the group.
PS ring groups do not have Log-in or Log-out features. There is no way for a PS to log-in 
to or log-out from a PS ring group.
A PS ring group may be assigned as a member of an ICD group, but the PS ring group 
cannot log-in to or log-out from an ICD group. The PS ring group (and therefore its 
members) will always be logged-in.
When a PS is assigned to a PS ring group, the following settings are used if it receives a 
call directly, but are disregarded when it receives a group call:
a)Delayed Ringing (All PSs will ring simultaneously.)
b)The incoming call display preference assigned to the PS through system 
programming.
c)Features set on the PS, such as Call Forwarding (FWD). Note, however, that if a PS 
user has set Do Not Disturb (DND), that PS will not ring for group calls either.
When a call is directed to a PS ring group, the PBX will try to ring the group’s members 
regardless of whether or not they are already on another call. If all members of a PS ring 
PS Ring Group
MemberPS Ring Group
MemberICD Group
MemberICD Group
Member
PS Ring Group
MemberPS Ring Group
MemberICD Group
MemberICD Group
Member
Incoming callIncoming call
ICD Group
Member
ICD Group PS Ring Group 
						

							1.20 Portable Station (PS) Features
Feature Guide 149
group are busy when the group is called, their PSs will not ring but the caller will hear a 
ringback tone.
A PS ring group will only ring one call at a time on its member PSs. If a PS ring group is 
ringing one call when another call is directed to the group, the group will appear busy to 
the caller. If a call is directed to a specific PS within the group in this situation and the PS 
is available to answer calls, the PS will ring as usual.
The PBX will ring calls for only two PS ring groups at a time. In other words, if two calls 
directed to two different PS ring groups are ringing, no other PS ring group calls will ring 
until one of the other ringing calls is answered.
If a PS in a PS ring group has set the DND feature for CO line calls, the PS will not ring for 
CO line calls as well as intercom calls directed to the group.
Compatible PS
A Panasonic KX-TD7680 and KX-TD7690 can be assigned to PS ring groups.
Feature Guide References
1.2.2 Incoming Call Distribution (ICD) Group Features
1.3.1.3 Do Not Disturb (DND)
1.20.3 Wireless XDP Parallel Mode
Description
A portable station (PS) can be used in parallel with a wired telephone, i.e., an analog 
proprietary telephone (APT), or single line telephone (SLT), allowing an extension user to make 
or receive calls with either the wired telephone or the PS. The PS will use the same extension 
number as the wired telephone, and many of the wired telephone’s extension settings (Call 
Forwarding [FWD], Class of Service [COS], etc.) are also used by the PS.
In order to use a PS in Wireless XDP Parallel mode, the mode must be turned on using the PS.
[Example of Wireless XDP Parallel Mode, Parallel Mode]
PBX
Extn. 102 Extn. 103
Parallel ModeWireless XDP 
Parallel Mode
Wired Telephone
(APT, SLT)PS
Cell Station  
Wireless Phone
(or any SLT) APT
Hybrid Port Extension Port
Hybrid 
Port 
						

							1.20 Portable Station (PS) Features
150 Feature Guide
Conditions
Whether or not a PS is allowed to pair itself with a wired telephone is determined by the 
COS assigned to the extension number of the wired telephone. (  Wireless XDP Parallel 
Mode for Paired Telephone [515])
Wireless XDP Parallel mode can be turned on or off using the PS only.
To switch between the wired telephone and the PS during a conversation, simply go off-
hook with the other telephone. Alternatively, to seize a separate line, use another method, 
such as pressing a CO or INTERCOM button.
In addition, going off-hook with the other telephone seizes a separate line when the 
extension is:
a)Engaged in a conference call. (  1.13.1 Conference Features)
b)Screening a call using Live Call Screening (LCS) or when recording a conversation 
using Two-way Record. (  1.19.2 Voice Mail DPT (Digital) Integration)
c)Being monitored by another extension. (  1.7.3 Call Monitor)
d)When the extension has a call on consultation hold. (  1.12.5 Consultation Hold)
When a PS in Wireless XDP Parallel mode is on a call, other extension users cannot 
perform Executive Busy Override when they call this extension.
When a PS is paired with a wired telephone, most of the extension settings assigned to 
the wired telephone (extension number, extension name, etc.) will be used by the PS, and 
the PS will use its own extension settings once again when Wireless XDP Parallel mode 
is canceled. Note, however, that the following extension settings of the wired telephone are 
copied to the extension settings of the PS when Wireless XDP Parallel mode is activated, 
and will remain in effect for the PS after the mode is canceled.
The PS will retain its original settings for the following items even when in Wireless XDP 
Parallel mode. These settings can be set on the wired telephone and PS independently, 
and the settings can be different.–Call Waiting Setting (  1.1.3.3 Call Waiting)
–FWD/Do Not Disturb (DND) Setting (  1.3.1 Call Forwarding (FWD)/Do Not 
Disturb (DND))
–Call Pickup Deny Setting (  1.4.1.3 Call Pickup)
–Executive Busy Override Deny Setting
–Itemized Billing Code for Automatic Route Selection (ARS) (  1.9.1 Automatic 
Route Selection (ARS))
–Extension Personal Identification Number (PIN) (  Extension Personal 
Identification Number (PIN) [005]) (  1.22.1 Extension Personal Identification 
Number (PIN))
–COS Programming (  Class of Service [602]) (  2.2.1 Class of Service (COS))
–Extension Group (  Extension Group [603]) (  2.2.2 Group)
–Transfer Recall Destination for Call Transfer and Call Park
–Ring Tone Pattern Table Selection (  1.1.3.2 Ring Tone Pattern Selection)
–Preferred Line Assignment—Incoming (  1.4.1.2 Line Preference—Incoming)
–Preferred Line Assignment—Outgoing (  1.5.5.2 Line Preference—Outgoing)
–Hot Line Setting (  1.6.1.6 Hot Line)
–Display Language (  1.18.4 Display Information)
–Flexible Button Assignment (  1.18.2 Flexible Buttons)
–Transfer Recall Destination for Call Transfer and Call Park (The setting assigned 
to the wired telephone will first be copied to the PS’s extension settings, then can 
be changed for the PS if necessary.)