Panasonic Kx Taw848 Feature Manual

							1.15 Optional Device Features
Feature Guide 111
Conditions
WARNINGThere is a risk that fraudulent telephone calls will be made using the CO-to-CO Line Call 
feature of DISA.
The cost of such calls will be billed to the owner/renter of the PBX.
To protect the PBX from this kind of fraudulent use, we strongly recommend:
a)Enabling DISA security (CO Line Security or All Security).
b)Maintaining the secrecy of extension PINs and verified code PINs.
c)Selecting PINs which are complex and random, so that the PINs may not be 
easily guessed.
d)Changing PINs regularly.
Hardware Requirement: An MSG card.
DISA Delayed Answer Time
It is possible to set the DISA Delayed Answer time (  DISA Delayed Answer Time [209]) 
so that the caller will hear a ringback tone for a preprogrammed length of time before 
hearing an OGM.
DISA Mute Time
Certain DTMF signals, such as Caller ID information, may be sent from the telephone 
company when a call is first connected. Because these signals may interfere with DISA, 
the PBX can be programmed to ignore DTMF signals for a specified amount of time (DISA 
Mute & OGM Start Time after Answering) after a call is connected. After the DISA Mute 
time passes, DTMF signals are recognized by the PBX and the OGM begins playing.
SMDR
The following are logged by Station Message Detail Recording (SMDR) (  1.21.1 Station 
Message Detail Recording (SMDR)) for DISA calls:
a)The floating extension number of the DISA OGM.
b)The destination of the DISA call. (Extension number for internal calls, telephone 
number for CO-to-CO line calls.)
c)The extension number used for Walking COS through DISA, or the verified code 
used for Verified Code Entry through DISA.
Tone Detection
Three different types of tone detection can be used to disconnect a CO-to-CO line call via 
DISA. Each tone detection type can be enabled or disabled for each CO line group.
DISA Reorder Tone Time
If a caller makes an invalid selection, a reorder tone will be sent to the caller. The caller 
can retry the call by pressing  , otherwise the call will be disconnected after a 
preprogrammed length of time (DISA Reorder Tone time).
Call Deny
Each COS can be programmed to accept or deny incoming DISA calls. A DISA call will be 
accepted or denied by an extension based on the COS of the extension.
When using Walking COS or Verified Code Entry, a PIN must be entered. If the PIN is 
entered incorrectly three times when using DISA, the line will be disconnected. If an –Silence Detection (  DISA Silence Detection [475])
–Continuous Signal Detection (  DISA Continuous Signal Detection [476])
–Cyclic Signal Detection (  DISA Cyclic Signal Detection [477]) 
						

							1.15 Optional Device Features
112 Feature Guide
incorrect PIN is entered a preprogrammed number of times, the PIN will be locked. Only 
an extension assigned as a manager can unlock a PIN, after which it will be reset.
Each OGM can be assigned a name to be used as a reference while programming. (  
Outgoing Message (OGM) Name [731])
Account Code Entry (  1.5.4.3 Account Code Entry) can be used when making a CO line 
call via DISA.
Installation Manual References
Installation Manual
2.5.3 MSG2 Card
Feature Guide References
1.1.1.4 Intercept Routing
1.1.1.5 Intercept Routing—No Destination
1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND)
2.2.5 Operator Features
User Manual References
User Manual
1.2.7 Direct Inward System Access (DISA)
1.2.8 Remote Setting 
						

							1.16 Caller ID Features
Feature Guide 113
1.16 Caller ID Features
1.16.1 Caller ID
Description
The PBX can receive Caller ID information (a caller’s name and telephone number) from calls 
received on CO lines. This information can be shown on a proprietary telephone (PT) display 
when receiving a call and can be used to direct calls from specific callers to specific 
destinations automatically. Additionally, Caller ID information is logged in the Incoming Call Log 
of the extension which received the call, allowing the caller to view a record of incoming calls 
or make a call to a person in the call log later. 
The PBX can be programmed to modify a caller’s telephone number when it is received and, 
for example, add a CO Line Access number or add/delete certain digits of incoming telephone 
numbers automatically. This allows an extension user to be able to make a call later to a 
telephone number logged in his or her call log without worrying about CO Line Access 
numbers, area codes, etc.
Notes
The term Caller ID used in this Feature Guide refers to features that can receive 
caller information sent from the telephone company and received on CO lines. Your 
network provider may use a different name for this type of service.
To receive Caller ID information, you must subscribe to the telephone company’s 
Caller ID service and enable Caller ID for the appropriate CO line through system 
programming.
Caller ID to SLT Port:
Caller ID information can also be shown on a single line telephone (SLT) display. This feature 
is available only for SLTs compatible with FSK-type Caller ID.
Note
This feature is compatible with ETSI-type FSK and Bellcore-type FSK.
1.Caller ID-Related Features
Features Description Details in
Calling Line 
Identification (CLI) 
DistributionCaller ID information received by the PBX is 
used to direct calls from specific callers to 
specific destinations. The caller’s telephone 
number and a destination must be assigned 
in the System Speed Dialing Table. 1.1.1.3 Calling 
Line 
Identification 
(CLI) 
Distribution
Incoming Call LogCaller information is automatically recorded 
in the call log of the extension which received 
the call. This information can be used to view 
a record of incoming calls or make calls to any 
number in the call log. 1.16.2 
Incoming Call 
Log 
						

							1.16 Caller ID Features
114 Feature Guide
2.Automatic Caller ID Number Modification
When a call is received, the PBX can automatically modify the caller’s telephone number 
according to a preprogrammed set of rules (Caller ID Modification Table). This modified 
number will be automatically stored in the extension’s Incoming Call Log, allowing the 
extension user to make a call to this number later without worrying about CO Line Access 
numbers, area codes, etc.
Each CO line group can be assigned a modification table. Each table has ten formulas for 
modifying local/international numbers, and one formula for modifying long distance 
numbers. When a call is received, the PBX compares the received telephone number to 
the area codes programmed under Local/International Call Data first. If a match is not 
found, the telephone number will be modified according to the method programmed under 
Long Distance Code.
[Programming Example: Caller ID Modification]

[Not
programmable]00
Local/International
Call Data 10
Long Distance 
Code
212 Local/International
Call Data 1
Local/International
Call Data 2
Area CodeRemoved No. of DigitsAdded No.Modification Table 1
0113
30010
CO Line 
Group No.
1
2Modification
Table
1
3 
						

							1.16 Caller ID Features
Feature Guide 115
 
3.System Speed Dialing Table
The System Speed Dialing Table can store telephone numbers, names, and CLI 
destinations for hundreds of callers.
a)Telephone Number: Contains a CO Line Access number and the caller’s 
telephone number. If Automatic Caller ID Number Modification is used, telephone 
numbers should be stored in the System Speed Dialing Table in their modified 
format in order for CLI distribution to function.
b)Caller’s Name: Shown on the display and logged (Incoming Call Log, Station 
Message Detail Recording [SMDR]) when a call from this telephone number is 
received.
c)CLI Destination: The destination to which an incoming call from the stored 
telephone number is directed via the CLI distribution feature.
A CO line call containing
Caller ID information is received.
Yes NoIs the callers area code stored in 
the Caller ID Modification Table?
Modifies the number according to the 
method programmed in the corresponding 
Local/International Call Data field.
Example:
Removed number of digits: 3
Added number: 9
Example:
Received number:
Modified number:212 555 1234
   9  555 1234
Modification is complete.
Modified number is logged.Modification is complete.
Modified number is logged.
Checks the Caller ID Modification Table assigned to the CO Line Group.
Modifies the number according to the 
method programmed in the Long Distance 
Code field.
Example:
Removed number of digits: 0
Added number: 91
Example:
Received number:
Modified number:313 555 1234
 91  313 555 1234 
						

							1.16 Caller ID Features
116 Feature Guide
[Programming Example: System Speed Dialing Table]
4.Displaying the Caller’s Name
In addition to the System Speed Dialing Table, each extension can store names and 
numbers in Personal Speed Dialing. Therefore, it is entirely possible for the same 
telephone number to be stored under a different name in different locations within the 
PBX.
When a call containing Caller ID information is received, the PBX will search for the caller’s 
name in the following order, then show that name on the display and log it via SMDR.
1)Personal Speed Dialing data of the extension which received the call
2)System Speed Dialing Table
3)The Caller ID information received from the telephone company
If a caller’s name is not stored in the PBX or sent from the telephone company, it will not 
be displayed or logged.
Conditions
[General]
Caller ID signaling type can be selected through system programming (  Caller ID Signal 
Type [490]).
[Caller ID to SLT Port]
Hardware Requirement: An EXT-CID card.
Up to 8 SLTs can be programmed to receive Caller ID information through system 
programming.
When the caller’s telephone number is sent to an SLT, a CO Line Access number can be 
automatically added to the telephone number through system programming.
If the caller’s telephone number exceeds 16 digits, the SLT receives only the first 16 digits, 
not counting the preceding CO Line Access number (if it is programmed to be added).
If a call is transferred to an SLT, the transferring extension’s information will be shown on 
the SLT. If the transferring extension goes on-hook, the original caller’s information will be 
shown.
When Caller ID information such as Private, Out of Area, or Long Distance is 
received, this information will be shown instead of the caller’s number and name.
Depending on the type of SLT being used, caller names may not be able to be displayed. 
Incoming Call Log information is not shown on the SLT.
*1 System Speed Dialing Name [002]*2 System Speed Dialing Number [001]
Location
(System Speed 
Dialing No.)
000
001
System Speed 
Dialing Name*1
ABC Company
XYZ Company
Telephone No.*2
912125551234
913135551234
CLI Destination
200
300 
						

							1.16 Caller ID Features
Feature Guide 117
Feature Guide References
1.6.1.4 Speed Dialing—Personal/System
1.21.1 Station Message Detail Recording (SMDR)
1.16.2 Incoming Call Log
Description
When a call containing Caller ID information is received by an extension, the information is 
shown on the telephone display, notifying the extension user of the caller’s identity. This 
information is also automatically logged in the Incoming Call Log of the extension, and can be 
viewed later or used to call that caller back.
Each extension and incoming call distribution (ICD) group has its own Incoming Call Log.
Call Log button
The Call Log button will alert an extension user to any missed (unanswered) calls. A flexible 
button can be customized as the Call Log button, and will indicate the status of the Incoming 
Call Log for the extension or corresponding ICD group, as shown below.
Conditions
Light pattern Status of the corresponding call log
Red on There are call records in the log which have not 
been viewed.
Off There are no new call records in the log.
This extension
ICD GroupCall Log buttons
John White
123456789
12 Dec.10:00AM MON
New: Not Answered       --- Callers name (20 digits max.)
--- Callers number (16 digits max.)
--- Date and time of call
--- Status*
* New is displayed for call records which have not previously been viewed;
  Old is displayed for call records which have previously been viewed. 
						

							1.16 Caller ID Features
118 Feature Guide
The following information is logged.
If the answering destination is not the original destination (Call Forwarding (FWD)—
No Answer, Intercept Routing—No Answer, Overflow and Call Pickup):
If a call is not answered and forwarded to another destination, or if an extension picks up 
a call ringing at another extension, the call is logged in the Incoming Call Logs of both the 
original and the answering destination. If a call is forwarded to multiple extensions before 
being answered, the call is logged in the call logs of all the extensions it was forwarded to. 
If a call is forwarded to an ICD group and is not answered, the call is not logged in the call 
log for the ICD group.
Incoming Call Log for Calls to an ICD Group
If a call directed to an ICD group is not answered, the call is logged in the Incoming Call 
Log of the ICD group. If the call is answered, it is logged in the call log of the answering 
extension only.
Incoming Call Log for Calls to a PS
Each portable station (PS) also has an Incoming Call Log. When a call is directed to a PS, 
the call will be logged in the call log of the PS even when:
a)The PS is out of range.
b)The PS is turned off.
c)The Cell Station (CS) is busy.
Incoming Call Log Display Lock
The Incoming Call Log of an extension can be locked through personal programming 
(Directory and Call Log Lock) to prevent other users from viewing its contents. If locked, 
the Outgoing Call Log and Personal Speed Dialing are also locked.
An extension personal identification number (PIN) is required to use this feature. (  
1.22.1 Extension Personal Identification Number (PIN))
Incoming Call Log Memory
The total number of incoming calls that can be logged by the PBX is limited. (  5.1.1 
Capacity of System Resources) The maximum number of calls that can be logged in the 
Incoming Call Log of each extension and ICD group can be specified through system 
programming. When a call log is full, the oldest call will be replaced each time a call is 
received. *: If the caller’s name is not logged, the caller’s phone number is displayed.
If the caller’s name is logged, the caller’s phone number is not displayed.
Telephone
Callers Name
Information
Callers Phone 
Number
Date/Time call 
received
Answered or 
Not Answered
Confirmed or 
Not ConfirmedKX-TD7690/KX-TD7680
KX-T7735
1-line display PT
Wireless phone
(KX-T7885/KX-TD7895)
* 
						

							1.16 Caller ID Features
Feature Guide 119
Automatic Caller ID Number Modification
If the PBX is programmed to automatically modify incoming telephone numbers, the 
modified numbers will be logged in the Incoming Call Log.
Feature Guide References
1.6.1.4 Speed Dialing—Personal/System
1.16.1 Caller ID
1.18.2 Flexible Buttons
User Manual References
User Manual
1.11.1 Call Log
3.1.2 Settings on the Programming Mode 
						

							1.17 Message Features
120 Feature Guide
1.17 Message Features
1.17.1 Message Waiting
Description
When an extension user calls another extension that does not or cannot answer the call, he or 
she can leave a Message Waiting notification. The appropriate button or lamp on the called 
extension user’s telephone will light, indicating that a call was missed or a message recorded 
by the Voice Processing System (VPS) is waiting. A Message button can be used to call the 
caller back or listen to the message.
When a message is left for a proprietary telephone (PT), the Message button on it lights or the 
Message/Ringer Lamp turns red. Pressing the lit Message button while on-hook shows the 
caller’s information as shown below:
[Example]
Conditions
Message Button
Any flexible button can be assigned as a Message button. This button can be used on a 
PT which does not have the MESSAGE button (fixed button), or can be used on any PT to 
access messages left for another extension or for an incoming call distribution (ICD) group.
Distinctive Dial Tone for Message Waiting
If Distinctive Dial mode is enabled, dial tone 4 will be sent to an extension when a message 
has been left on the extension. (  1.23.1 Dial Tone)
It is possible to leave a Message Waiting notification while hearing a ringback tone, busy 
tone, or DND tone. 
Message Waiting notifications are always left on the original extension. Message Waiting 
notifications cannot be sent to a Call Forwarding (FWD) destination (  1.3.1.2 Call 
Forwarding (FWD)).
Both the calling extension and the called extension can cancel a notification after it has 
been left.
If a call is missed, the Message Waiting notification will be cleared when the called 
extension calls the caller back and the call is answered.
105:Tom Smith--- Extension no. and name of who left the message
This extension
Other extension*
* For example, this button is useful 
when the secretary checks  
messages left for the boss (Boss 
& Secretary Feature).ICD GroupMessage buttons