Panasonic Kx-Ta624 Advanced Hybrid System User Manual
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Telephone Features3-35 3.2 Telephone FeaturesC Conditions • When you try to pick up a call and hear a reorder tone, the TAM is not answering the call or the dialed extension is not the TAM extension. • A TAM number is the 3-digit extension number of the TAM. Programming Reference • System Programming — Installation Manual [611] TAM (Telephone Answering Machine) Extension Call Retrieving from a TAM (Telephone Answering Machine) Allows you to answer an incoming call received by a TAM. System Programming is required to use this feature. Any telephone Enter the TAM number. Dial 4. TAM no.4 Lift the handset or press SP-PHONE/MONITOR.Busy toneTalk. While the TAM is answering a call
3-36Telephone Features C3.2 Telephone Features Condition • This feature does not work during a doorphone call or paging. Programming Reference • System Programming — Installation Manual [104] Hold Mode Selection Feature References Call Hold Call Hold, Exclusive Call Splitting Allows you to talk to two different parties alternately. If a call is received while you are already on the line, you can place the current call on hold and have a conversation with the other party. Having a conversation while another call is on (exclusive) hold SLT Flash the hookswitch. • The first held call is released. • Flashing this switch alternates between the callers. PT Press CO or INTERCOM. COorINTERCOM Press HOLD. HOLD Between one extension and one outside (CO) line Press CO. CO Press HOLD. HOLD Between two outside (CO) lines Press HOLD. HOLD Between two extensions • Repeating these operations (steps 1 and 2) alternates between the callers. • Repeating these operations (steps 1 and 2) alternates between the callers. • Pressing the HOLD button alternates between the callers.
Telephone Features3-37 3.2 Telephone FeaturesC Call Transfer — to Extension Allows you to transfer a received call to another extension. There are two ways. Screened Call Transfer:The destination confirms the transfer before sending. Unscreened Call Transfer:The line is released after transferring the call without confirmation. Screened Call Transfer PT and SLT For a PT: Press TRANSFER. For an SLT: Flash the hookswitch.Enter the destination extension number (100 through 199). For an SLT For a PTTRANSFER extension no. During a conversation Hang up or press SP-PHONE. Confirmation tone and dial toneAnnounce. Wait for an answer.Ring back tone • The call is transferred.• The other party is placed on hold. PT and SLT For a PT: Press TRANSFER. For an SLT: Flash the hookswitch.Enter the destination extension number (100 through 199). For an SLT For a PTTRANSFER extension no. During a conversation Hang up or press SP-PHONE. Confirmation tone and dial toneRing back tone • Ringing starts at the destination extension.• The other party is placed on hold. Unscreened Call Transfer
3-38Telephone Features C3.2 Telephone Features Call Transfer using a DSS button Allows you to perform a Screened or Unscreened Call Transfer by using a DSS button. There are two operations, depending on whether or not One-Touch Transfer* is set. *One-Touch Transferallows you to hold an outside call and transfer it to an extension by pressing one key. This feature provides automatic hold and transfer, without pressing the TRANSFER button. System Programming is required to use this feature. “With Transfer” mode PT Press the flexible button assigned as the DSS button. During a conversation • The other party is placed on hold and the destination extension is called immediately. PT Press the flexible button assigned as the DSS button. During a conversation Press TRANSFER. TRANSFER “Without Transfer” mode
Telephone Features3-39 3.2 Telephone FeaturesC Conditions • If the destination extension does not answer the call within a pre-determined time (default: 30 seconds), “Transfer Recall” occurs. • If there is no answer within thirty minutes after “Transfer Recall” starts, the line will be disconnected. • When the dialed extension is busy, you may access the extension by dialing “2” (Busy Station Signaling) or “3” (Executive Busy Override) and going on-hook. • If you want to return to the held call, press the TRANSFER button or corresponding CO or INTERCOM button before the destination extension answers. • When “Transfer Recall” occurs, the display will show the following: • A flexible CO button can be assigned as a DSS button. • To use “One-Touch Transfer”, System Programming is required. • If you want to return to the held call, flash the hookswitch before the destination extension answers. • If “Hold-3” is assigned in System Programming, you must dial “20” after flashing the hookswitch. Programming References • Station Programming (Section 2) Flexible Button Assignment — Direct Station Selection (DSS) Button • System Programming — Installation Manual [005] One-Touch Transfer Using a DSS Button [104] Hold Mode Selection [201] Transfer Recall Time Feature References Call Transfer, Screened – to Extension (®See the Installation Manual.) Call Transfer, Unscreened – to Extension (®See the Installation Manual.) One-Touch Transfer Using a DSS Button (®See the Installation Manual.) SLT SLT PT PT RCL: Ext 101 PT PT
3-40Telephone Features C3.2 Telephone Features Conditions • If a CPC signal is sent to an outside (CO) line before the assigned time limit, a call between two external parties will be disconnected. • System programming is required to execute this feature. • If a call between two external parties is established, an alarm tone is sent to both parties fifteen seconds before the assigned time limit (default: 10 minutes). “Hold Alarm/Hold Recall” is sent to the transferring extension fifty seconds before time out. • If you want to return to the held call, press the TRANSFER button or corresponding CO or INTERCOM button before the destination party answers. • If you want to join the conversation after transferring the call, press the corresponding CO button. A conference call is established. • To change the party where the call is transferred before hanging-up, press the CO button whose indicator is flashing slowly to retrieve the call, then repeat the Call Transfer procedure. Programming References • System Programming — Installation Manual [205] Outside-to-Outside (CO-to-CO) Line Duration Time Limit [420] Calling Party Control (CPC) Signal [606] Call Transfer to an Outside (CO) Line Feature References Conference Hold Alarm/Hold Recall (®See the Installation Manual.) PT PT PT PT PT PT Call Transfer — to an Outside (CO) Line Allows you to transfer a received call to an external party. PT Press TRANSFER.Enter the phone number where the call will be transferred. TRANSFERphone no. During a conversation Hang up or press SP-PHONE. Confirmation tone and dial toneAnnounce. Wait for an answer. line access code CO Press a CO or enter a line access code (9 or 81 through 86). • The current call is placed on hold.• The call is transferred.
Telephone Features3-41 3.2 Telephone FeaturesC Call Waiting During a conversation, a Call Waiting tone informs you that there is a call waiting. You can answer the second call by disconnecting the first call or placing it on hold. Setting / Canceling for outside calls Any Telephone Lift the handset or press SP-PHONE/MONITOR.Hang up or press SP-PHONE/MONITOR.Confirmation tone and dial toneTo set: Dial 7311#. To cancel: Dial 7310#. 7311 7310 To set. To cancel.# # • When setting: • When canceling: • Single line telephone users can dial “0” instead of “#”. CW(CO) Off CW(CO) On Any Telephone Lift the handset or press SP-PHONE/MONITOR.Hang up or press SP-PHONE/MONITOR.Confirmation tone and dial toneTo set: Dial 7321#. To cancel: Dial 7320#. 7321 7320 To set. To cancel.# # • When setting: • When canceling: • Single line telephone users can dial “0” instead of “#”. CW(Ext) Off CW(Ext) On Setting / Canceling for intercom calls
3-42Telephone Features C3.2 Telephone Features PTSLT Talk to the new caller. While hearing a Call Waiting tone Press the flashing CO or INTERCOM. COorINTERCOM Talk to the new caller. While hearing a Call Waiting tone Lift the handset. Hang up. • The current call is disconnected. • The current call is placed on hold.• The current call is placed on hold. • The current call is disconnected. To talk to the new party by terminating the current call PTSLT Talk to the new caller. Press the flashing CO or INTERCOM. COorINTERCOMHOLD Press HOLD. While hearing the Call Waiting tone and the CO or INTERCOM indicator is flashing rapidly Talk to the new caller. While hearing a Call Waiting tone Lift the handset. Hang up.Flash the hookswitch.Dial tone To talk to the new party by holding the current call — If both the current call and new call are extension calls, you do not have to press the INTERCOM button.
Telephone Features3-43 3.2 Telephone FeaturesC Conditions • The default setting for Call Waiting is “disabled”. • When Call Waiting is enabled, a Call Waiting tone is sent to the user under the following conditions. 1) When an outside call is received, or 2) When another extension executes the “Busy Station Signaling (BSS)” feature. • Setting “Data Line Security” temporarily cancels this feature. • You can change the desired Call Waiting tone (Tone 1 or Tone 2). • If a Call Waiting tone is heard and the CO or INTERCOM indicator does not flash, this tone indicates Call Waiting from your telephone company. In this case, see “Call Waiting from a Central Office” or “External Feature Access”. • If “Hold-2” or “Hold-3” is assigned in System Programming, you must dial “20” after flashing the hookswitch. • You cannot transfer the new call while holding the current call. If you want to do so, first park the original call using the Call Park feature; then hang up; then take the new call. Programming References • Station Programming (Section 2) Call Waiting Tone Type Assignment • System Programming — Installation Manual [104] Hold Mode Selection Feature References Busy Station Signaling (BSS) Call Park Call Waiting from a Central Office Data Line Security External Feature Access SLT SLT PT
3-44Telephone Features C3.2 Telephone Features Conditions • You can return to the original party by pressing the FLASH button again. • You can return to the original party by repeating the steps above. • If “Hold-2” or “Hold-3” is assigned in System Programming, you must dial “20” after flashing the hookswitch. Programming References System Programming — Installation Manual [104] Hold Mode Selection [110] Flash Key Mode [418] Flash Time Feature Reference External Feature Access SLT SLT PT Call Waiting from a Central Office During a conversation, a Call Waiting tone offered by your Central Office signals you that there is a call waiting. You can respond to the call by placing the first call on hold. • The current call is placed on hold.• The current call is placed on hold. PTSLT Talk to the new caller. While hearing a Call Waiting tone through the handset Flash the hookswitch. 6 Dial 6. Talk to the new caller. FLASH Press FLASH. While hearing a Call Waiting tone through the handset