Palmone Tungsten E Handheld Instructions

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Hiding or masking private records
You can use the Security Preferences to set a password and select whether to mask 
your private records or hide them completely. See“Security Preferences” in 
Chapter 16 for details.
Installing and removing applications
This section explains how to install and remove applications and other files on 
your handheld or on an expansion card, and how to remove Palm Desktop 
software from your computer.
Installing files and add-on applications
Your handheld comes with many applications installed and ready to use. During 
a HotSync operation, you can also install additional applications, such as games 
and other software, on your handheld or on a card that is seated in the expansion 
card slot. Applications or games that you install on your handheld reside in RAM, 
and you can delete them at any time. 
You can also install other files that are associated with an application on your 
handheld, such as photos or audio files. Files that are not associated with an 
application on your handheld may not be installed during a HotSync operation.
Both applications and files are easy to install during a HotSync operation. You can 
install the following types of files:
nPalm OS® file types, including PRC and PDB
nImage files, including BMP and JPEG
NOTEYou must use the Palm™ Photos application on your desktop to send 
image files to your handheld’s ROM
nMP3 and RealAudio audio files (requires the audio application from the CD-
ROM, and audio files must reside on and can only be installed to an expansion 
card, which is sold separately)
nMicrosoft Office files, such as Word, Excel, and PowerPoint documents
NOTEYou must use the DataViz Docs To Go application on your desktop to 
send Microsoft Office files to your handheld’s ROM
nKinoma video files (requires the Kinoma application from the CD-ROM)
NOTEYou may need to download software from the Internet while installing some 
applications from the CD-ROM. 
						

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There are a variety of third-party applications available for your handheld. To 
learn more about these applications, go to 
www.palm.com.
NOTEPalm works with developers of third-party add-on applications to ensure the 
compatibility of these applications with your new Palm handheld. Some third-party 
applications, however, may not have been upgraded to be compatible with your new 
Palm handheld. If you suspect that a third-party application is adversely affecting the 
operation of your handheld, contact the developer of the application. 
Installing applications and files on a Windows computer
Palm™ Quick Install makes it easy to install applications and files during the next 
HotSync operation. You can even install compatible files directly from a Zip file. 
Depending on the file type, Palm Quick Install determines whether to install the 
files on your handheld or on an expansion card. 
You can use any of the following methods to install applications and files with 
Palm Quick Install:
nDrag and drop files onto the Palm Quick Install icon on the Windows desktop.
nDrag and drop files onto the Palm Quick Install window.
nUse the commands or buttons in the Palm Quick Install window.
nRight-click a file and send it to Palm Quick Install.
The procedures that follow explain how to install applications and files using each 
of these methods.
To drag and drop applications or files onto the Palm Quick Install icon:
1.Copy or download the application(s) or file(s) you want to install onto your 
computer.
2.From My Computer or Windows Explorer, select the file(s) or folder that you 
want to install.
3.Drag and drop the file(s) or folder onto the Palm Quick Install icon on the 
Windows desktop.
Palm Quick Install displays a confirmation dialog box that shows whether the 
files will be installed on your handheld or on an expansion card, and you can 
choose the username to which the files will be installed.  
						

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4.Click OK.
The selected files are placed in the Handheld or Expansion Card file list, based 
on the file extension. 
5.Perform a HotSync operation to install the files. See“Conducting HotSync 
operations” in Chapter 15 for details.
NOTEFiles that remain in the list after you perform a HotSync operation were 
not installed. This can happen if your handheld is too full to install the file or if 
the file type was not recognized during the HotSync operation. If files are 
unrecognized, try launching the associated application from your handheld and 
then performing another HotSync operation. If the files still remain in the list, 
they are not associated with an application on your handheld and cannot be 
installed. Expansion cards may also hold files that are not Palm application files. 
To drag and drop applications or files onto the Palm Quick Install window:
1.Copy or download the application(s) or file(s) you want to install onto your 
computer.
2.Double-click the Palm Quick Install icon on the Windows desktop.
3.From My Computer or Windows Explorer, select the file(s) or folder that you 
want to install.
Handheld file list
Expansion card file list
Status bar 
						

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4.Drag and drop the file(s) or folder onto the handheld or expansion card file list.
If a No symbol appears when you attempt to drag a file onto a file list, that file 
is not supported on that destination. 
The status bar shows the number of files selected and their total size. However 
because some file types are compressed during synchronization, they may 
actually require less space then the amount shown in the file size column or 
status bar.
5.Perform a HotSync operation to install the files. See“Conducting HotSync 
operations” in Chapter 15 for details.
NOTEFiles that remain in the list after you perform a HotSync operation were 
not installed. This can happen if your handheld is too full to install the file or if 
the file type was not recognized during the HotSync operation. If files are 
unrecognized, try launching the associated application from your handheld 
and then performing another HotSync operation. If the files still remain in the 
list, they are not associated with an application on your handheld and cannot 
be installed. Expansion cards may also hold files that are not Palm application 
files. 
To use the command buttons in the Palm Quick Install window:
1.Copy or download the application(s) or file(s) you want to install onto your 
computer.
2.Double-click the Palm Quick Install icon on the Windows desktop.
3.In the User drop-down list, select the name that corresponds to your handheld.
4.Click Add.
TIPTo install a folder, open the File menu and select Add Folder.
5.Select the application(s) or file(s) that you want to install.
If you do not see the application(s) or file(s) in the default folder, navigate to the 
folder that contains the application(s) or file(s) that you want to install.
User 
drop-down 
list
Add button
Status bar 
						

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6.Click OK.
7.If you need to change the destination of the application you are installing, drag 
the files to move applications between the handheld and expansion card file list.
The status bar shows the number of files selected and their total size. However, 
because some file types are compressed during synchronization, they may 
actually require less space then the amount shown in the file size column or 
status bar.
8.Perform a HotSync operation to install the selected application(s). 
See“Conducting HotSync operations” in Chapter 15 for details.
NOTEFiles that remain in the list after you perform a HotSync operation were 
not installed. This can happen if your handheld is too full to install the file or if 
the file type was not recognized during the HotSync operation. If files are 
unrecognized, try launching the associated application from your handheld, 
and then perform another HotSync operation. If the files still remain in the list, 
they are not associated with a handheld application and cannot be installed. 
Expansion cards may also hold files that are not Palm application files. 
To use the right-click menu to send the file to Palm Quick Install:
1.Copy or download the application(s) or file(s) you want to install onto your 
computer.
2.From My Computer or Windows Explorer, right-click the file(s) or folder that 
you want to install.
3.Select Send To and then select Palm Quick Install.
Palm Quick Install displays a confirmation dialog box that shows whether the 
files will be installed on your handheld or on an expansion card. 
4.Click OK.
The selected files are placed in the Handheld or Expansion Card file list, based 
on the file extension. 
5.Perform a HotSync operation to install the files. See“Conducting HotSync 
operations” in Chapter 15 for details.
Any unrecognized files are not installed. 
Palm Quick Install tips
The following tips can help you use Palm Quick Install most effectively:
nAudio files are automatically placed in the expansion card file list. If you 
attempt to place audio files in the handheld file list, a No symbol appears.
nBy default, Kinoma video files are placed in the expansion card file list. If you 
prefer to store these files on your handheld, you can move them to the handheld 
file list. 
						

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nWhen you drag and drop a folder, Palm Quick Install looks at files in the first 
level of subfolders only; it does not look at folders nested inside the subfolders.
nWhen you drag and drop a .zip archive, Palm Quick Install looks at files in the 
first level of the folder only; it does not look in subfolders nested inside the 
folder. In this case, you will need to unzip the archive first, then drop the 
folders/files onto Quick Install.
nTo install files in a different location, start Palm Quick Install and drag the files 
to a different file list.
nYou can also access the Palm Quick Install window by clicking Quick Install on 
the Palm Desktop Launch bar.
Installing applications and files on a Mac computer
The Install tool makes it easy to install applications and files during a HotSync 
operation. You can specify whether to install the files on your handheld or on an 
expansion card. 
To install add-on software on your handheld using a Mac computer:
1.On your Mac computer, copy or download the application you want to install 
into the Add-on folder in your Palm folder.
2.Double-click the HotSync Manager icon in the Palm folder.
3.From the HotSync menu, select Install Handheld Files. 
4.From the User pop-up menu, select the name that corresponds to your 
handheld. 
						

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5.Click Add To List.
If the file you want to install is not listed in the dialog box, go to the folder to 
which you copied the file. Most handheld application files have the extension 
PRC or PDB.
6.Select the application(s) you want to install.
7.Click Add File to add the selected application to the Install Handheld Files list.
TIPYou can also drag files, or folders of files, to the list in the Install Handheld 
Files dialog box. The files are copied to the Files To Install folder.
8.If you need to change the destination of the application you are installing, click 
Change Destination in the Install Handheld Files window, and then use the 
arrows to move applications between your handheld and an expansion card.
9.Click OK to close the Change Destination window.
10 .Close the Install Handheld Files window.
11 .Perform a HotSync operation to install the selected application(s) on your 
handheld. See“Conducting HotSync operations” in Chapter 15 for details.
NOTEFiles that remain in the list after you perform a HotSync operation were 
not installed. This can happen if the file type was not recognized during the 
HotSync operation. Expansion cards may hold applications that use files other 
than the Palm application files. For your handheld to recognize such a file, you 
must first launch the associated application at least once.  
						

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Removing applications
If you run out of memory or decide that you no longer need an application you 
installed, you can remove applications from your handheld or from an expansion 
card. From your handheld, you can remove only add-on applications, patches, and 
extensions that you install; you cannot remove the applications that reside in the 
operating system of your handheld.
To remove an add-on application: 
1.Tap the Home icon  . 
2.Tap the Menu icon  . 
3.Select Delete on the App menu.
4.Tap the Delete From pick list and select either Handheld or Card. If you want 
to delete applications from a card, the card must be seated in the expansion 
card slot.
5.Tap the application that you want to remove.
6.Tap Delete.
7.Tap Yes, and then tap Done.
Removing Palm Desktop software
If you no longer want to use Palm Desktop software, you can remove it from your 
computer. This process removes only the application files. The data in your 
Users folder remains untouched. 
IMPORTANTIf you remove Palm Desktop software, you also remove the 
HotSync Manager synchronization software and can no longer synchronize 
with your computer. If you want to synchronize data with another personal 
information manager (PIM), you need to have Palm Desktop software installed. 
NOTEYou may need to modify the steps shown here to accommodate the version 
of the operating system installed on your computer.
To remove Palm Desktop software from a Windows computer: 
1.From the Windows Start menu, select Settings, and then click Control Panel.
2.Double-click the Add/Remove Programs icon. 
3.Click the Change or Remove Programs button.
4.Select Palm Desktop.
5.Click Change/Remove.
This process removes only the application files. The data in your Users folder 
remains untouched.  
						

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6.Click Yes in the Confirm File Deletion box.
7.Click OK, and then click Close.
To remove Palm Desktop software from a Mac computer: 
1.Insert the Software Installation CD-ROM into the CD-ROM drive on your 
computer.
2.Double-click the Software Installation CD-ROM icon on your desktop. 
3.Double-click the Palm Desktop Installer icon.
4.From the Easy Install screen, select Uninstall from the pop-up menu.
5.Select the software you want to remove.
6.Click Uninstall.
7.Select the folder that contains your Palm Desktop software files.
8.Click Remove.
9.Restart your computer. 
						

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