Palmone Tungsten E Handheld Instructions

							Setting Personal Preferences
271
3.On the ShortCut name line, enter the letters you want to use to activate the 
ShortCut.
4.Tap the ShortCut Text area, and then enter the text that you want to appear 
when you write the ShortCut characters.
TIPYou may want to add a space character after the last word in your ShortCut 
text. This way, a space automatically follows the ShortCut text.
5.Ta p  O K .
To use a ShortCut, draw the ShortCut stroke followed by the ShortCut 
characters. When you draw the ShortCut stroke, the ShortCut symbol appears 
at the insertion point to show that you are in ShortCut mode.
6.Ta p  D o n e .
Editing a ShortCut
After you create a ShortCut, you can modify it at any time.
To edit a ShortCut:
1.From the Personal Preferences list, select Shortcuts.
2.Select the ShortCut you want to edit.
3.Tap Edit.
4.Make the changes you want.
5.Tap OK, and then tap Done.
ShortCut   
Ta p  N e w 
						

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272
Deleting a ShortCut
If you no longer need a ShortCut, you can delete it from the list of ShortCuts.
To delete a ShortCut:
1.From the Personal Preferences list, select Shortcuts.
2.Select the ShortCut you want to delete.
3.Tap Delete, tap Yes, and then tap Done. 
						

							273
APPENDIX A
Maintaining Your Handheld
This chapter provides information on the following:
nCaring for your handheld
nProlonging battery life
nResetting your handheld
Caring for your handheld
Your handheld is designed to be rugged and reliable and to provide years of 
trouble-free service. Observe the following general tips when using your 
handheld:
nTake care not to scratch the screen of your handheld. Keep the screen clean. 
When working with your handheld, use the supplied stylus or a plastic-tipped 
pen intended for use with a touch-sensitive screen. Never use an actual pen or 
pencil or other sharp object on the surface of the handheld screen.
nYour handheld is not waterproof and should not be exposed to rain or moisture. 
Under extreme conditions, water may enter the circuitry through the front 
panel buttons. In general, treat your handheld as you would a pocket calculator 
or other small electronic instrument.
nTake care not to drop your handheld or subject it to any strong impact. Do not 
carry your handheld in your back pocket; if you sit on it, you may damage it.
nProtect your handheld from temperature extremes. For example, do not leave 
your handheld on the dashboard of a car on a hot day or on a day when 
temperatures are below freezing, and keep it away from heaters and other heat 
sources.
nDo not store or use your handheld in any location that is damp, wet, or 
extremely dusty.
nUse a soft, damp cloth to clean your handheld. If the surface of the handheld 
screen becomes soiled, clean it with a soft cloth moistened with a diluted 
window-cleaning solution. 
						

							Appendix A Maintaining Your Handheld
274
Prolonging battery life
Note the following considerations for the battery in your handheld:
nUnder normal conditions your handheld battery should remain charged when 
you connect it to a power source using the power adapter cable for just a few 
minutes each day. You can conserve battery life by doing any of the following:
– Reduce the brightness of the backlight feature. See“Adjusting brightness” in 
Chapter 2 for more information.
– Change the Auto-off setting that automatically turns the handheld off after a 
period of inactivity. See“Auto-off after” in Chapter 16 for more information.
– Minimize accessing the expansion card slot.
nIf the battery becomes low in the course of normal use, an alert appears on the 
handheld screen describing the low battery condition. If this alert appears, 
perform a HotSync
® operation to back up your data; then connect your 
handheld to a power source using the power adapter cable to recharge the unit. 
This helps prevent accidental data loss.
nIf the battery drains to the point that your handheld does not operate, it stores 
your data safely for about a week. In this case, there is enough residual energy 
in the battery to store the data, but not enough to turn on your handheld. If your 
handheld does not turn on when you press the power button, you should 
recharge the unit immediately. 
nIf your battery drains and you have the unit in an uncharged state for an 
extended period of time, you can lose all your stored data. 
nThere are no serviceable parts inside your handheld, so do not attempt to open 
the unit. 
nIf you ever dispose of your handheld, please dispose of it without damaging the 
environment. Take your handheld to your nearest environmental recycling 
center.
Resetting your handheld
Under normal circumstances, you will not have to use the reset button. On rare 
occasions, however, your handheld may no longer respond to buttons or to the 
screen. In this case, you need to perform a reset to get your handheld running 
again. 
						

							Resetting your handheld
275
Performing a soft reset
A soft reset tells your handheld to stop what it’s doing and start over again. All 
records and entries stored on your handheld are retained with a soft reset. After a 
soft reset, the Preferences screen appears and the Date and Time option is 
highlighted so you can reset the date and time if needed. 
To perform a soft reset:
nUse the tip of an unfolded paper clip (or similar object without a sharp tip) to 
gently press the reset button inside the hole on the back panel of your handheld.
Performing a hard reset
With a hard reset, all records and entries stored on your handheld are erased. 
Never perform a hard reset unless a soft reset does not solve your problem. 
NOTEYou can restore any data previously synchronized with your computer during 
the next HotSync operation.
To perform a hard reset:
1.Press and hold the power button on the top panel of the handheld.
2.While holding the power button, use the tip of an unfolded paper clip (or 
similar object without a sharp tip) to gently press and release the reset button.
Reset button 
						

							Appendix A Maintaining Your Handheld
276
3.Wait for the Palm Powered® logo to appear; then release the power button.
4.When a message appears on the handheld screen warning that you are about to 
erase all the data stored on your handheld, do one of the following:
– Press Up on the navigator to complete the hard reset and display the 
Digitizer screen.
– Press any other button to perform a soft reset.
NOTEWith a hard reset, the current date and time are retained. Formats, 
Preferences, and other settings are restored to their factory default settings.
To restore your data from a Windows computer after a hard reset:
1.Click the HotSync icon   in the Windows system tray (lower-right corner of 
the taskbar).
You can also click the HotSync command on the Palm™ Desktop software 
menu bar.
2.From the HotSync Manager menu, select Custom.
3.Select the appropriate username from the list.
4.Select an application in the Conduit list.
5.Click Change.
6.Select Desktop overwrites handheld for each conduit.
Changing the HotSync setting from the default affects only the next HotSync 
operation. Thereafter, the HotSync Actions revert to their default settings. To 
use a new setting on an ongoing basis, select the Set as default box. Thereafter, 
whatever you selected as the default setting is used when you click the Default 
button in the Custom dialog box.
7.Click OK.
8.Repeat steps 4 through 7 to change conduit settings for other applications.
9.Click Done to activate your settings.
10 .Perform a HotSync operation.
To restore your data from a Mac computer after a hard reset:
1.Double-click the HotSync Manager in the Palm folder.
2.From the HotSync menu, select Conduit Settings.
3.From the Users pop-up menu, select the appropriate username.
4.Select an application from the list.
5.Click Conduit Settings.
6.Click Macintosh overwrites handheld for each conduit. 
						

							Resetting your handheld
277
Changing the HotSync setting from the default affects only the next HotSync 
operation. Thereafter, the HotSync Actions revert to their default settings. To 
use a new setting on an ongoing basis, click Make Default. Thereafter, whatever 
you selected as the default setting is used for HotSync operations.
7.Click OK.
8.Repeat steps 4 through 7 to change conduit settings for other applications.
9.Close the Conduit Settings window.
10 .Perform a HotSync operation. 
						

							Appendix A Maintaining Your Handheld
278 
						

							279
APPENDIX B
Frequently Asked Questions
If you encounter a problem with your handheld, do not call Technical Support until 
you have reviewed the frequently asked questions in this appendix and you have 
also reviewed the following:
nThe readme file located in the folder where you installed the Palm™ Desktop 
software on your Windows computer or on your installation CD for Mac users 
nThe Palm Desktop online Help
nThe Palm Desktop Software for the Macintosh User’s Guide, located in the 
Documentation folder on your installation CD
nThe Palm Knowledge Library, accessible at www.palm.com in the Support section
nThe most recent Palm™ Tungsten™ E handheld HelpNotes on your regional 
web site
If you are still having problems, contact Technical Support or go to
www.palm.com/support/tungstenE.
NOTEPalm works with developers of third-party add-on applications to ensure the 
compatibility of these applications with your new Palm™ handheld. Some third-party 
applications, however, may not have been upgraded to be compatible with your new 
Palm handheld. If you suspect that a third-party application is adversely affecting the 
operation of your handheld, contact the developer of the application.  
						

							Appendix B Frequently Asked Questions
280
Software installation problems
Problem Solution
The installation menu did not 
appear when I inserted the 
Software Installation CD-ROM 
(or the Software Essentials CD-
ROM) into my Windows 
computer.Try the following:
1.From the Windows desktop, click Start.
2.Select Run.
3.Click Browse.
4.Locate your CD-ROM drive, and then select the 
Autorun file. 
5.Click Open.
6.Click OK.
I cannot install Palm Desktop 
software on my Windows 
computer.Try the following:
1.Disable any virus-scanning software on your computer.
2.Close any open applications.
3.Make sure your computer has at least 50 megabytes (MB) of 
disk space available.
4.Delete all temporary files.
5.Run ScanDisk (or another disk verification tool) on your 
computer.
6.Install the latest Windows software updates to your 
computer.
7.If you are upgrading from an older Palm handheld, or non-
Palm-branded handheld, remove any previous version(s) 
of Palm Desktop software using the Windows 
Add/Remove Programs Control Panel
8.Uninstall and then reinstall Palm Desktop software.