Palmone Tungsten E Handheld Instructions
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Getting, sending, and managing e-mail 151 Setting notification options You can turn the notification sound on or off to notify you when new e-mail arrives. You can choose from a variety of sounds, such as birds, bumble bees, or simply an alarm. To set notification options: 1.In the Inbox or on another folder screen, tap the Menu icon . 2.Tap Options. 3.Tap Notification. 4.Tap the Notify me of new mail and mail alerts check box. 5.Tap the Notify Sound pick list, and then select a sound. The handheld plays a brief demonstration of the sound. NOTEIf you have installed a custom sound on your handheld, it appears on the Notify Sound pick list. 6.To receive notifications of successful auto get mail and automatic send retries only, deselect the Notify me of Auto Get and Send failures check box. Leave the check box selected if you want to receive notifications of both successful and failed auto get mail and automatic send retries. 7.Tap OK. You can follow these procedure steps to change the notification sound or to turn the sound on or off at any time.
Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software 152 Making your handheld buzz or blink when you get new e-mail In addition to setting a notification sound, you can also choose to have your handheld’s indicator light blink or to have your handheld vibrate when you receive new e-mail. You select how your handheld notifies you of new e-mail in your handheld’s General preferences. To make your handheld buzz or blink when you get new e-mail: 1.Tap the Home icon . 2.Tap the Prefs icon . 3.From the General Preferences list, tap Sounds & Alerts. 4.Do any of the following: – To change the volume of the Alarm Sound, tap the Alarm Sound pick list, and then select Low, Medium, High, or Off. – To change whether or not the handheld indicator light blinks when you receive new e-mail, tap the Alarm LED pick list, and then select On or Off. – To change whether or not the handheld vibrates when you receive new e-mail, tap the Alarm Vibrate pick list, and then select On or Off. 5.Tap Done. Viewing and using the Reminders screen Your handheld displays a Reminders screen that shows summary information about new e-mail messages and alerts from other applications, such as alerts to remind you of Calendar appointments.
Getting, sending, and managing e-mail 153 To view the Reminders screen: nTap the blinking asterisk in the upper-left corner of any screen. If you set up a scheduled auto get mail and you receive new e-mail messages, they are downloaded into the Inbox. As you work with e-mail messages in the Inbox, the Reminders screen doesn’t display a reminder for any new messages that arrive, because the messages are already displayed in the Inbox. NOTEA broken envelope icon appears next to a notification when an auto get mail fails. To respond to the reminders, do one of the following: nTap the check box to clear a reminder from the list. nTap the reminder (either the mail icon or the text description) to go to the Inbox of that account or to read a detailed error message. nTap Done to close the Reminders screen and return to whatever you were doing on your handheld before the Reminders screen appeared. nTap Clear All to dismiss all reminders on the Reminders screen. When a notification appears on the Reminders screen, tap the notification to go to the Inbox of that account, or launch the VersaMail application and go to that account. Once you view a message in the Inbox, it is removed from the Reminders screen, even if you do not open the message. Auto get then starts at the next scheduled interval, with the Reminders screen counter reset to 1. If you do not view the Inbox of the selected account and another scheduled e-mail retrieval takes place and finds new messages, the Reminders screen adds the number of new messages to the notification for that account. For example, if scheduled auto get #1 finds two new messages and, before you view the Inbox, scheduled auto get #2 takes place and finds three more new messages, the Reminders screen notification indicates five new messages for that account. If auto get discovers new messages but then fails for any reason, a notification appears on the Reminders screen, displaying the account name and an error message. Tap the check box to remove a single reminder from the list The mail icon tells you that this reminder is for an e-mail messageTap the text to open the account Inbox or view a detailed error message
Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software 154 NOTEYou can choose to disable notifications for auto get mail failures. See “Setting notification options” earlier in this chapter for instructions. You can tap the error message or open the VersaMail application for that account for more detailed information on the failed auto get. If auto get discovers no new messages for an account, no notifications appear on the Reminders screen for that account. The Reminders screen displays only the most recent notification for an account. For example, if one scheduled auto get failed, but the next one succeeded and downloaded two new messages, the Reminders screen would first display the error message, but would display the number of messages retrieved after the successful retrieval. Reminders screen notifications are specific for each account. For example, if auto get fails for one account but succeeds in downloading new messages for a separate account, the Reminders screen displays an error message for the first account and a message indicating the number of messages downloaded for the second account. Auto get mail retries If the interval for scheduled auto get is set at “Every 1 hour” or less frequently, and an auto get fails for any reason, the VersaMail application continues attempting to retrieve e-mail at 30-minute intervals until either the next scheduled auto get occurs or the end time for scheduled e-mail retrieval is reached. If the interval is set for more frequently than one hour and an auto get fails, the VersaMail application waits until the next scheduled auto get.
Getting, sending, and managing e-mail 155 Resource issues with auto get mail If you use the auto get mail feature, you should be aware of the following potential resource constraints: To minimize resource concerns, set your interval for auto get mail to no more frequently than once per hour. Inbox icons in the VersaMail application The icons to the left of a message in the Inbox indicate the message’s status. Reading e-mail To read e-mail, tap the e-mail message in the Inbox or the folder where the message is located. Decreased battery lifeIf you set the auto get interval for more frequently than once per hour, you may drain your handheld’s battery charge more quickly, and thus need to recharge the battery more frequently. Increased monthly chargesIf your e-mail service provider is a wireless provider such as Cingular or T-Mobile that charges a fee for data transactions, using the auto get feature can substantially add to your monthly charges. This issue is especially noticeable for POP accounts, because the size of the IDs used to locate POP account messages is much larger (and thus POP messages take longer to download) than for IMAP accounts. NOTEIf you primarily retrieve messages over your company’s network, monthly charges should not be an issue. Only the subject header information is downloaded. Part or all of the message text is downloaded. Part or all of the message text and attachment information is downloaded. Tap to read
Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software 156 Alternately, you can use the navigator for one-hand message viewing. To read a message using the navigator: 1.Press Select on the navigator to highlight the first message displayed on the screen, and then press Up or Down to scroll one message at a time to the message you want to read. 2.Press Select to open the message. 3.After reading the message, press Select to close the message. If you chose to get messages by subjects only, tap the More button to view the body of the e-mail message, plus any attachments, up to the maximum message size you select. If the downloaded message exceeds your maximum message size, only a partial message is displayed. Tap the More button to view the entire message. See “Getting e-mail by subject or getting the entire message” earlier in this chapter. If you chose to get entire messages, the body of the e-mail message is displayed. However, if the downloaded message exceeds your maximum message size, only a partial message is displayed. Tap the More button to view the entire message. Plain text and HTML e-mail By default, the VersaMail application is set to receive mail in HTML format. This means that any e-mail messages sent as HTML will be displayed on your handheld with basic HTML formatting intact, including the following: nBoldface nItalics nUnderlining nColored words nBullet lists nNumbered lists nLine breaks Tap More to view the entire message
Getting, sending, and managing e-mail 157 Most formatting not displayed is stripped of its HTML tags and shown as plain text. For certain types of graphic images (for example, JPEG or GIF files), the graphic may be displayed as a URL in the body of the e-mail message. In some cases, you can tap the URL to open the graphic image. See “Working with URLs” later in this chapter for more information. When you set the VersaMail application to receive e-mail messages as HTML, any messages sent as plain text will be displayed as plain text only. You can also set the application to receive all messages as plain text only, regardless of the format in which they were sent. If you choose this option, only the text of any messages sent in HTML format will be displayed. NOTEThe VersaMail application sends all messages as plain text only, with all HTML tags stripped, even if you are forwarding or replying to a message that was originally received as HTML. To select whether to receive e-mail messages in HTML or in plain text format: 1.Tap the Menu icon , select Options, and then select Preferences. 2.Tap the Receive Format pick list, and then select HTML or Plain Text. The default is HTML. 3.Ta p O K .
Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software 158 Viewing other folders By default, the VersaMail application displays the messages in a given account’s Inbox folder. You can easily view the messages in a different folder. To view other folders: 1.Tap the folders pick list in the upper-right corner of the screen. 2.Tap the folder you want to view. Managing display options in the folder’s list view You can customize the way in which messages appear in the list view of your mail folders. The options you choose apply to all folders. The display options that you can customize, and the default settings, are as follows: Option Default Sort by Date Sort order Descend Summary view Two-line view Summary view columns Sender, Date, Subject Font Palm 9 Plain Unread message color Black Read message color Black Available folders
Getting, sending, and managing e-mail 159 To change the sort order: 1.Tap Display. 2.Tap the Sort by pick list, and then select the column name. 3.Tap Descend or Ascend to change the sort order. 4.Ta p O K . To select a one-line or two-line view: 1.Tap Display. 2.Tap the Show pick list, and then select the view you want. 3.Ta p O K .
Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software 160 To display or hide a column in a folder’s list view: 1.Tap Display. 2.Tap the check box for each column that you want to show. The column options will change depending on whether you choose a one-line or a two-line view. NOTEIf you select Date, the Date column displays the message time for any messages received today—that is, any message received after 12:01 A.M. Otherwise, the Date column shows the date the message was received. 3.Ta p O K . To change the font: 1.Tap Display. 2.Tap in the Font field. 3.Tap the Font pick list, and then select the font you want. Tap here