Palmone Tungsten E Handheld Instructions
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Getting, sending, and managing e-mail 181 Among the types of attachments you can receive are the following handheld application files: nContacts entries nCalendar appointments nTasks list items nText memos You can also save downloaded files to an expansion card. See “Saving attachments to an expansion card” later in this chapter for information. NOTEThe maximum message size that you can retrieve is 60KB for the body text and approximately 5MB of total data for any attachments. If the attachment is too large, it cannot be downloaded to the handheld. Because downloading large messages can consume handheld resources, the VersaMail application displays the size of and asks if you want to continue downloading any message that exceeds your maximum message size, up to a total size of 5MB. To download an attachment: 1.In the Inbox, tap the message with the attachment. A paper clip icon appears on the message’s icon if the message has an attachment that has been downloaded. If you choose to get messages by subject only, you must tap More for each downloaded message in order to view the body of the e-mail message plus any attachments, up to the maximum message size. If the downloaded message (either body text alone or body text plus any attachments) exceeds your maximum message size, you see a message showing that the message and/or attachments were too large and asking if you would like to continue downloading them. Paper clip icon indicates downloaded attachment
Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software 182 For example, if the maximum message size is 5KB and you download a body of 2KB, then any attachment under 3KB is also downloaded, and any attachment over 3KB is not. See “Downloading large attachments” later in this chapter. 2.Tap the red paper clip icon in the upper-right corner. If the attachment is not downloaded, a paper clip icon will not appear even though the message was sent with an attachment. You must download the attachment for the paper clip icon to appear. 3.Your options for working with a downloaded attachment vary according to the file type. Type Action Viewable file: text, Word doc, task, HTML, graphic, and so onTap the name of the attachment you want to view, and then tap View. If there are multiple viewers registered on your handheld for the attachment file type, either use the default viewer shown, or select a viewer from the list. For example, if you have two photo viewing applications on your handheld and you select a photo attachment on the list, the Viewer pick list appears containing the names of the photo viewing applications. Tap the pick list, and then select the application you want to use to view the photo attachment. If there is only one viewer registered for the attachment file type, the viewer is shown without a list. Palm OS application or database file (.prc or .pdb)Tap the name of the attachment you want, and then tap Install. The file is installed automatically. Compressed Zip fileTap the name of the attachment you want, and then tap Unzip. The file uncompresses, and the files it contains are listed. Tap the name of the file you want to view or install, and then tap View or Install. Tap red paper clip icon to view attachment
Getting, sending, and managing e-mail 183 4.When you have finished viewing or installing the attachment, tap Done. This returns you to the Attachments dialog box, where you can select another attachment if you want to. If there is no Done button on the attachment screen, tap the VersaMail icon on the Home screen to return to the Inbox of the account you were in. 5.When you have finished viewing or installing all attachments, tap Done on the Attachments dialog box. This returns you to the Message screen. Downloading large attachments Downloading and viewing a message with a single attachment that exceeds your maximum message size, or a message with multiple attachments whose total size exceeds your maximum message size, requires some extra steps. To determine if a message has an attachment or multiple attachments that exceed the maximum message size: nIn the Inbox, tap the message title. If the message plus attachments exceeds the maximum message size, the More button appears on the Message screen. In the case of multiple attachments, if some of the attachments were downloaded completely, you see both the red paper clip icon (indicating fully downloaded attachments) and the More button (indicating incompletely downloaded attachments). Viewer pick list is displayed only if handheld has multiple viewers registered for attachment file type Button displays View, Install, or Unzip, depending on the attachment file type More button indicates that message plus any attachments exceeds maximum message size
Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software 184 To download a single attachment that exceeds the maximum message size: 1.Tap the More button. 2.Tap Yes to continue downloading the entire message with attachment. When downloading is complete, the red paper clip icon appears and the More button is no longer displayed. Follow the procedure for viewing an attachment presented earlier in this chapter. To download multiple attachments whose total size exceeds the maximum message size: 1.Tap the red paper clip icon. Ta p M o r e
Getting, sending, and managing e-mail 185 2.Select one of the following: – To view any fully downloaded attachments without continuing to download additional attachments, tap No. Follow the procedure for viewing an attachment presented earlier in this chapter. – To continue downloading all messages, tap Yes. When downloading is complete, the Attachments dialog box appears, showing all downloaded messages. Follow the procedure for viewing an attachment presented earlier in this chapter. Saving attachments to an expansion card If you have purchased an expansion card that provides extra memory, you can save downloaded attachments to the expansion card. To save an attachment to an expansion card: 1.Insert the expansion card into the slot on your handheld. 2.Follow the procedure for downloading attachments described earlier in this chapter. 3.On the Attachments screen, select the attachment you want to save, and then tap Save To Card. 4.Ta p O K . 5.Repeat steps 3 and 4 for each attachment you want to save.
Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software 186 Attaching files from a handheld application You can attach files on your handheld to e-mail messages you send. For example, you can attach files from the various handheld applications, such as a Calendar appointment (.vcs or .ics), tasks in the Tasks application (.vcs or .ics), or text memos (.txt). NOTEThe maximum size message you can send is 60KB for the body text and approximately 5MB of total data for any attachments. The maximum number of attachments for any e-mail message is ten, regardless of the attachments’ total size. The types of files you can attach from a handheld application include the following: nvCard (.vcf) nvCal/iCal (.vcs/.ics) nMemo/Text (.txt) nPRC (.prc) nPDB (.pdb) nMicrosoft Word document (.doc) nMicrosoft Excel spreadsheet (.xls) To attach a file from a handheld application: 1.Tap the Menu icon , tap Options, and then tap Attachment. 2.Tap the Type pick list, and then select the file type. The VersaMail application displays all file types that reside on your handheld that you are able to attach to an e-mail message. All files of the selected type appear in the Type box. For example, if you select Appointment (vCal/iCal), tap Calendar to see a list of appointments from a particular date that you can attach, or tap Tasks to see tasks. Select type of file you want to attach
Getting, sending, and managing e-mail 187 3.Tap the file that you want to attach, and then tap Add. The selected file appears in the Attachments box. 4.Repeat steps 2 and 3 for each attachment you want to add, and then tap Done. TIPTo delete an attachment from an e-mail message, tap the attached file in the Attachments box and then tap Delete. 5.Tap Send or Outbox. Attaching files from an expansion card If you have purchased an expansion card and have saved files to the card, you can attach files from the card to an e-mail message you are sending. The types of files you can attach from an expansion card include the following: nWo r d d o c s nHTML files nJPEG and GIF graphics files nMP3 and WAV audio files nAny other file type
Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software 188 To attach a file from an expansion card: 1.Insert the expansion card into the slot on your handheld. 2.On the New Message screen, tap the Menu icon , tap Options, and then tap Attachment. 3.Tap the From pick list and select Files on Card. 4.Tap the Type pick list, and then select the file type. The VersaMail application displays all file types that reside on the card. You can select a particular file type, or select All Files to view all files on the card. 5.Tap the file that you want to attach, and then tap Add.
Getting, sending, and managing e-mail 189 The selected file appears in the Attachments box. 6.Repeat steps 6 and 7 for each attachment you want to add, and then tap Done. TIPTo delete an attachment from an e-mail message, tap the attached file in the Attachments box, and then tap Delete. 7.Tap Send or Outbox. Forwarding an attachment You can include an attachment on any message you forward, up to the maximum message size. To forward a message with an attachment: 1.Tap the folders pick list, and then select the folder that contains the e-mail. 2.Tap the e-mail message to display it. 3.Tap the Forward button. 4.Tap the word To. On the Recipient List screen, enter or look up the recipient address. See the procedure for creating e-mail earlier in this chapter for more information on addressing messages. 5.Follow the procedure for attaching files presented earlier in this chapter. Deleting messages You can delete one or more e-mail messages from any folder. For example, you can delete old messages in the Inbox or messages that you were working on in the Drafts folder. When you delete a message, it is placed in the Trash folder. See “Emptying the trash” later in this chapter. To delete messages on the server when you empty the trash on your handheld, you can select the Delete Msgs on Server setting in VersaMail Preferences. If you don’t periodically empty the trash and delete messages on the server, any incoming e-mail may “bounce” back to the sender. See “Setting preferences for getting and deleting e-mail” later in this chapter.
Chapter 13 Using Palm™ VersaMail™ Personal E-mail Software 190 To delete one or more messages: 1.Tap the folders pick list, and then select the folder that contains the message you want to delete. 2.Do one of the following: 3.Press Right on the navigator to move to and open the Message menu. 4.Press Down on the navigator to move to the Delete option, and then press Select to delete the message. TIPAlternately, you can tap the message icon next to a selected e-mail message, and then select Delete, or tap the Menu icon , and then select Delete. 5.Ta p O K . 6.(Optional) Tap Also delete message(s) on server if you want to delete the messages from the server now. The selected messages move to the Trash folder and are deleted from your handheld when you empty the trash. You can empty the trash manually, or set the preference to automatically empty the trash. By default, the trash auto- empties all deleted e-mail older than one week. See “Emptying the trash” later in this chapter for more information. IMPORTANTIf you delete a message on the server, you cannot retrieve it and view it again later. Item to delete Action One messageTap the bullet next to the message’s icon. Multiple messagesTap the bullet next to the icon of each message that you want to delete. A group of adjacent messagesDrag the stylus along the left of the message icons. To select another group, lift the stylus and select the next group of messages.