Palmone Tungsten E Handheld Instructions

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Turning Smart Addressing on or off
You can turn Smart Addressing on or off in VersaMail Preferences. By default, 
Smart Addressing is turned on.
To turn Smart Addressing on or off in VersaMail Preferences:
1.Tap the Menu icon  , tap Options, and then tap Preferences. 
2.Tap Advanced.
3.Tap the Enable Smart Addressing check box if it is not selected. A checkmark 
means it is turned on.
4.Ta p  O K .
Composing and sending e-mail
After you enter your recipient addresses, you can compose the rest of the e-mail 
message. 
To compose the rest of the e-mail and send it:
1.Tap the Subject field and enter the subject of your e-mail.
Subjects longer than one line are shown on a single line with a red ellipsis 
symbol to the right of the subject line. 
						

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2.Tap the area below the Subject line, and then enter the text of your e-mail. 
To access the editing features available on the Edit menu, tap the Menu icon  . 
The first character of each sentence is automatically capitalized for you. 
3.(Optional) Tap the Options menu, and then select Add Attachments. See 
“Attaching files from a handheld application” later in this chapter. 
4.Tap one of the following to send the e-mail:
TIPYou can also tap Drafts to save this message in the Drafts folder rather 
than send it. 
Send retry
When you tap Send on the message menu, the VersaMail application automatically 
attempts to send the message. If the send attempt fails for any reason (for example, 
your handheld is out of range, or the application cannot connect to the mail server), 
you can choose to have the application move the message to the Outbox and 
continue to try to send the message at 30-minute intervals, a maximum of three 
times.
If you put a message in the Outbox, you must perform a manual send to send the 
message on the first attempt. The VersaMail application attempts automatic send 
retry only after a manual send attempt fails.
If automatic send retry succeeds on any attempt, the message is moved to the Sent 
folder.
NOTEAutomatic send retry occurs only if you tap Send to send the message 
manually. It does not work if you tap Get & Send.
SendSends the e-mail immediately.
OutboxStores e-mail in the Outbox so you can compose e-mail offline and 
then send all e-mail during one connection with the server. To send 
your e-mail later, tap Get & Send. A connection is made to the mail 
server and all the e-mail in the Outbox is delivered. 
						

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To select automatic send retry:
nTap Yes in the dialog box notifying you that manual send has failed.
NOTEAutomatic send retry is not supported for VPN or SSL connections, or for 
accounts for which your ISP requires you to log in to the mail server before sending 
mail. It is also not supported if you have configured the security preferences on your 
handheld to encrypt databases on the handheld.
Send retry notifications
If automatic send retry fails after the third attempt, a notification appears on the 
Reminders screen. A separate notification appears for each e-mail account for 
which a send retry has failed. 
NOTEYou can choose to disable notifications for send retry failures. See “Setting 
notification options” earlier in this chapter for instructions.
NOTEA broken envelope icon   appears next to a notification when an automatic 
send retry fails.
Tap the notification or open the account in the VersaMail application to view a 
detailed error message. 
Viewing the error message deletes the notification from the Reminders screen. The 
Reminders screen shows only the most recent notification for an e-mail account, no 
matter how many automatic send retries have been attempted for that account.
If automatic send retry fails after the third attempt, you must send the message 
manually.
NOTEIf you perform a soft reset or a HotSync operation during automatic send retry, 
the retry cancels. You must manually send any messages in the Outbox after the soft 
reset.
Modifying messages in the Outbox
A message in the Outbox waiting for the next automatic send retry can be edited, 
moved, or deleted. However, if you edit the message, you will need to perform a 
manual send in order to send the message. If the manual send fails, you can choose 
to store the message in the Outbox to await the next automatic send retry.  
						

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During automatic send retry, any message that the VersaMail application is 
attempting to send is in a locked state and cannot be edited, moved, or deleted. If 
you try to modify a message in the locked state, an error message appears.
If a send retry fails after the third attempt, the message is stored in the Outbox in 
the error state. You can send the message again manually, or edit, move, or delete 
the message. However, if you edit the message, you will need to perform a manual 
send in order to send the message. If the manual send fails, you can choose to store 
the message in the Outbox to await the next automatic send retry.
See the next section, “Outbox icons in the VersaMail applications,” for icons that 
indicate messages awaiting the next automatic send retry as well as messages in 
the locked and error state.
Outbox icons in the VersaMail applications
The icons to the left of a message in the Outbox indicate the message’s status.
Completing drafts
If you are composing an e-mail message and you exit the VersaMail application 
before tapping Outbox, Send, or Cancel, the e-mail automatically moves to the 
Drafts folder. To finish editing the e-mail, tap the folders pick list, and then select 
Drafts. Select the e-mail you want to complete or edit, and then tap Edit. You can 
also delete the e-mail in the Drafts folder.Message is waiting either to be manually sent or to be sent during the 
next send retry. You can edit, move, or delete a message in this state.
Send retry is currently in process; you cannot edit, move, or delete a 
message in this state.
Third automatic send retry has failed. You must manually send a 
message in this state by tapping Get & Send. 
						

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Attaching a personal signature
You can include a personal signature, such as your name, e-mail address, and 
telephone number, with each e-mail you send. 
To create a personal signature:
1.Tap the Menu icon  , tap Options, and then tap Preferences. 
2.Tap Signature.
3.Tap the Attach Signature check box to select it. 
4.Enter your signature information, and then tap OK. 
Forwarding e-mail
You can quickly forward e-mail messages from any folder other than the 
Outbox folder. 
To forward e-mail:
1.Tap the folders pick list, and then select the folder that contains the e-mail.
2.Tap the e-mail message to display it. 
						

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3.Tap the Forward button.
4.Tap the word To. 
5.On the Recipient List screen, enter or look up the recipient address. See the 
procedure for creating new e-mail earlier in this chapter for more information 
on addressing messages. 
6.(Optional) Enter some text describing the forwarded message.
7.Tap Send to send the message, or tap Outbox to store it in the Outbox. 
NOTEForwarded messages are always sent as text only, even if you received the 
original message in HTML format.
Ta p  F o r w a r d 
						

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Replying to e-mail
You can reply to an e-mail message as you are reading it, or start the reply when 
viewing messages in the folders list view.
To reply to an e-mail message that you are reading:
1.Tap the message you want to reply to.
2.Tap Reply.
3.In the Reply Options dialog box, select options for replying to the sender only 
or to all e-mail recipients, and for including original message text.
4.Ta p  O K .
5.Enter a reply. 
6.Tap Send to send the message now, or tap Outbox to send it later. 
NOTEReplies are always sent as text only, even if you received the original message 
in HTML format. 
						

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To reply to an e-mail message from the folders list:
1.On the message screen, tap the folder name in the upper-left corner to open the 
message menu, and then press Right on the navigator to move to and open the 
Options menu. 
2.Press Down on the navigator to move to the Reply option, and then press Select 
to select this option.
TIPAlternately, you can tap the folders pick list, select the folder that contains 
the e-mail, tap the envelope icon next to the message, and then tap Reply on 
the pick list.
3.In the Reply Options dialog box, select options for replying to the sender only 
or to all e-mail recipients, and for including original message text.
4.Tap OK. The e-mail is addressed. 
5.Enter a reply.
6.Tap Send to send the message now, or tap Outbox to send it later. 
NOTEReplies are always sent as text only, even if you received the original message 
in HTML format. 
						

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Working with URLs
You can tap a URL in a received message to view the web page or file associated 
with the URL. Tapping the URL opens a browser window (using the default 
browser on your handheld) to view the page or file. This feature works only with 
certain types of browsers; if you do not have the right type of browser installed on 
your handheld and set as the default, you cannot open URLs in e-mail messages.
You can also tap an embedded e-mail address to open a new message screen with 
the address in the To field.
Depending on whether the received message is displayed in HTML or plain text 
format, URLs and e-mail addresses appear in slightly different forms, as follows:
Working with attachments
You can easily download, view, and send attachments with e-mail messages.
Downloading attachments to your handheld
E-mail may contain attached files, such as Microsoft Word or text files, that you 
want to view, work with, or install on your handheld. When you receive an e-mail 
message with an attached file, the VersaMail application automatically scans your 
handheld to see if an application resides on the handheld that can open the 
attachment. If the VersaMail application detects such an application, the 
attachment automatically opens in the appropriate application.
HTMLURLs and e-mail addresses appear as blue underlined text.
Plain textURLs appear as any text beginning with “http://” or “www.” You 
cannot view the page or file associated with a URL that does not 
begin with “http://” or “www” in a plain text message.
E-mail addresses appear in the form 
“[email protected]” (or other three-letter extension such 
as .net, .org, and so on).
Tap text beginning 
with “www” or 
“http://” or in e-mail 
address format in 
text e-mail Tap underlined blue 
text in HTML e-mail 
						

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The types of attached files you can download and work with include the following:
vCard (.vcf)This is contact information.
vCal/iCal (.vcs or 
.ics)This is usually a calendar appointment or a task.
Text (.txt)This is usually a memo or another plain text file. 
HTML (.html or 
.htm)This is usually a web page or a formatted text file. Your 
handheld displays HTML attachments with full formatting 
intact. 
Microsoft Word 
(.doc)Automatically opens in the Word To Go application on your 
handheld. You can view and edit the document in the same 
way that you could using the Word application on your 
desktop.
Microsoft Excel 
(.xls)Automatically opens in the Sheets To Go application on your 
handheld. You can view and edit the spreadsheet in the same 
way that you could using the Excel application on your 
desktop.
Graphics files (.jpg, 
.bmp, .tif, .gif)You can download these files and view them using the Palm™ 
Photos application on your handheld.
Other application 
filesFor other types of application files, your handheld may contain 
a viewer that allows other applications to pass it a file for 
viewing. You do not need to do anything different in the steps 
for downloading and viewing attachments; if your handheld 
contains such a viewer, the attachment is automatically 
opened. If your handheld does not contain such a viewer, you 
cannot view the attachment. Among the file types that may be 
supported are MP3 and AAC files.
PRC (.prc)This is a Palm OS® application that you can install and run on 
your handheld. 
PDB (.pdb)This is a file that works with specific Palm OS applications. 
ZIP (.zip)These are compressed files that contain other types of files, for 
example, text files or Word docs. You can download and 
uncompress (“unzip”) a Zip file and then view the contents on 
your handheld.