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nYour e-mail address and password
nThe login script (if any) that you need for connecting to your ISP or mail server
NOTEInformation about your e-mail account is available from the e-mail provider. 
Depending on the type of e-mail service you have, you may be able to access this 
information by going to the e-mail provider ’s web site or by contacting the provider ’s 
customer support.
Using a corporate e-mail account
If you want to access e-mail on your handheld using your corporate e-mail 
account, you create this account on your handheld in exactly the same way as any 
other account (see “Creating an e-mail account” later in this chapter), with one 
exception: for a corporate e-mail account, you may need to set up a virtual private 
network (VPN). See “VPNs” later in this chapter for information.
The following considerations apply when setting up a corporate e-mail account:
See “Creating an e-mail account” later in this chapter for steps for inputting your 
username, password, protocol, and incoming and outgoing server settings when 
you set up your corporate e-mail account.
With a corporate e-mail account, you can access the following types of mail servers, 
among others:
nMicrosoft Exchange
nLotus Domino
nSun iPlanet
VPNs
If you want to access e-mail on your handheld using your corporate e-mail 
account, you may need to set up a virtual private network (VPN) on your 
handheld. A VPN enables you to log in to your corporate mail server through the 
company’s firewall (security layer). Without a VPN, you cannot “break through” 
the firewall to gain access to the mail server.
Username and 
passwordThese might be your Windows 2000 username and password, 
your Lotus Notes ID username and password, or something 
else. Check with your company’s server administrator to obtain 
the correct username and password. The VersaMail 2.6 
application provides strong 128-bit AES encryption for your 
password.
ProtocolMost corporate mail servers use IMAP for retrieving mail. In 
rare cases, your company server may use POP. Check with your 
company’s server administrator to verify the protocol.
Incoming and 
outgoing mail 
server settingsCheck with your company’s server administrator to obtain 
these settings. 
						

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You need to set up a VPN to access corporate e-mail in either of the following two 
situations:
nYour company’s wireless local area network (LAN) is located outside the 
firewall.
nYour company’s wireless LAN is located inside the firewall, but you are trying 
to access the network from outside the firewall (for example, from a public 
location or at home).
Check with your company’s server administrator to see if a VPN is required to 
access the corporate network.
NOTEThe auto get mail with notification feature in the VersaMail application may 
not work with a particular VPN connection. Also, you cannot use scheduled sending 
retry of e-mail with accounts that use a VPN connection. See “Auto get mail with 
notification” and “Send retry” later in this chapter for information.
Creating an e-mail account
You create a new account in Account Setup, which guides you through the process. 
The steps for creating a network account and a synchronize-only account are 
identical except for selection of a single check box for a synchronize-only account; 
see step 4 in the procedure below.
To create an e-mail account:
1.Tap the Menu icon  , select Accounts, and then select Account Setup.
2.Ta p  N e w. 
						

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3.Enter the following:
If the VersaMail application knows the protocol for the mail service you 
selected, it displays the correct protocol.
4.For synchronize-only accounts only: On the same screen, select the Synchronize 
Only Account check box.
NOTEYou must be using a Windows computer to use a synchronize-only 
account.
5.Ta p  N e x t .
Entering the account username and password
In the next part of the VersaMail Account Setup, you enter the username and 
password for this account. The VersaMail 2.6 application provides strong128-bit 
AES encryption for your password.
Account NameEnter a descriptive name for the account, such as “My Yahoo.”
Mail ServiceTap the Mail Service pick list, and then select the provider to 
which you are connecting. Select Other if your ISP is not listed.
ProtocolTap the Protocol pick list, and then select POP or IMAP. (Most 
e-mail providers use POP.)
Select check box for a 
synchronize-only account 
						

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To enter the account username and password:
1.Enter the username you use to access your e-mail. This is generally the part of 
your e-mail address appearing before the @ symbol; it is usually not your entire 
e-mail address.
2.Tap the Password box, and then enter your password. 
3.Tap OK. The Password box displays the word “Assigned” to indicate that a 
password has been entered.
4.Ta p  N e x t .
Entering the name of the incoming and outgoing mail server
You need to verify your e-mail address for the account you are accessing, as well 
as enter the names of the outgoing and incoming mail servers.
To enter mail server settings:
1.If you chose a preconfigured service from the Mail Services pick list on the 
Account Setup screen, the e-mail address field is completed automatically, 
based on the username and mail service you entered. Check the address to 
verify that it is correct, and edit it if necessary.
If you chose Other from the Mail Services pick list on the Account Setup screen, 
enter the e-mail address for your account.
2.Enter the name of your incoming (POP) mail server, such as 
pop.mail.yahoo.com.
If the VersaMail application knows the incoming mail server name based on the 
mail service you selected, the correct server name is displayed.
E-mail address will be filled in 
automatically if you chose a 
preconfigured mail service
Mail servers will be filled in 
automatically if the VersaMail 
application knows the names based 
on the mail service you chose 
						

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3.Enter the name of your outgoing (SMTP) mail server, such as 
smtp.mail.yahoo.com.
If the VersaMail application knows the outgoing mail server name based on the 
mail service you selected, the correct server name is displayed.
4.Ta p  N e x t .
5.Do one of the following:
– To accept these mail options and begin using the VersaMail application, tap 
Done. This takes you to the Inbox of the account you set up. See “Getting, 
sending, and managing e-mail” later in this chapter for information on 
getting and sending e-mail. If you set up a synchronize-only e-mail account, 
you need to configure this account on your desktop. See “Configuring 
account settings in HotSync Manager” later in this chapter for information. 
You will not be able to synchronize e-mail between your handheld and your 
desktop until you configure the account on your desktop.
– To set up additional mail options, tap Next. Continue with the next set of 
procedures.
Setting mail retrieval options for a POP or IMAP account
The next VersaMail Setup screen displays different options depending on whether 
your mail service uses POP or IMAP. 
						

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To set mail retrieval server options for a POP or IMAP account:
1.(Optional) Select any of the following:
Get unread mailNOTEThe POP protocol does not support retrieval of unread 
mail only from the server. If you have a POP e-mail account, 
the VersaMail application downloads all messages from the 
server regardless of whether you have read them (for 
example, on your desktop or on the web), and regardless of 
whether this check box is selected.
For IMAP accounts, select Get unread mail ONLY to 
download only unread mail to your handheld. If you don’t 
choose this option and you tap Get & Send, all of your e-mail 
messages on your provider ’s mail server are downloaded to 
your Inbox, including messages you have already read. To 
get all mail (including mail you have already read) and not 
just unread mail, deselect Get unread mail ONLY.
Delete messages 
on serverTo delete messages on your provider ’s mail server when 
they are deleted in the VersaMail application, select the 
Delete messages on the server when they are deleted in 
VersaMail check box.
Leave mail on 
server (POP 
account only)To get e-mail on your handheld but also leave it on the server 
so you can view it later on your desktop, select the 
Leave mail on server check box. For example, if you create an 
account to receive e-mail from your Yahoo account and select 
this option, your old Yahoo e-mail is still visible the next time 
you visit Yahoo.com to access your Yahoo e-mail Inbox.
Po rt Nu m b erThe port number setting defaults to 110 for POP and to 143 
for IMAP servers. You may need to change the port number 
if you choose to retrieve incoming mail over a secure 
connection (see the next bullet item). If you are not sure 
about the correct port number, check with your mail server 
administrator.
Use Secure 
ConnectionTo retrieve incoming mail over a secure (Secure Sockets 
Layer, or SSL) connection, select the Use Secure Connection 
check box. 
						

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2.Tap Next. 
Setting outgoing mail options
Outgoing mail options are the same for POP and IMAP accounts.
Maximum 
Message SizeTo limit the maximum size of an incoming e-mail message, 
enter the size in kilobytes (KB) for Maximum Message Size. 
The maximum size of an incoming message is 5KB by 
default, but you can enter any size up to 2048KB, including 
attachments. The maximum message size that you can 
retrieve is 60KB for the body text and approximately 5 
megabytes (MB) of total data for any attachments. Because 
downloading large messages can consume handheld 
resources, the VersaMail application displays the size of and 
asks if you want to continue downloading any message that 
exceeds your maximum message size, up to a total size of 
5MB.
POP accounts IMAP accounts 
						

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To set outgoing mail options:
1.(Optional) Do any of the following:
2.Ta p  N e x t .
Display NameEnter the name you want to appear on your outgoing 
messages, such as “Joe Smith.”
Reply To AddressEnter the e-mail address that you want recipients to see and 
reply to on your e-mail messages, only if this is different 
from the e-mail address from which you are sending the 
message. For example, if you are sending a message from 
[email protected] but you want recipients to reply to 
[email protected], enter the reply-to address here. Reply To 
Address makes it look as though the e-mail came from the 
address you entered.
BCCSelect the BCC check box to send a blind copy of any e-mail 
message you send to another e-mail address. The blind copy 
e-mail address is not seen by the other recipients of the 
message. For example, if you want a copy of all messages 
you send from your handheld to be sent to your corporate 
e-mail account, enter that e-mail address. 
						

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Adding a signature
If you want, you can add a signature to each e-mail message you send. For 
example, you can enter your name and telephone number so that they appear on 
each message you send. 
To add a personal signature:
1.Tap the Attach Signature to messages check box, and then enter the text of the 
signature. 
This signature is attached to all your outgoing e-mail.
2.Ta p  N e x t .
Setting advanced outgoing mail options
You can set additional outgoing mail options.
To set advanced outgoing mail options:
1.(Optional) Select either of the following:
Po rt Nu m b erThe default is 25, the port number most SMTP servers use. If 
you are not sure about the correct port number, check with 
your mail server administrator.
AuthenticationSelect the My server requires authentication (ESMTP) check 
box if the outgoing server (SMTP) requires authentication. 
Check with your system administrator before selecting this 
option. See “Adding ESMTP to an account” later in this 
chapter for information. If you select this option, username 
and password fields appear. These fields are already filled in 
based on the account information you entered previously. In 
most cases, the information displayed is correct; however, 
occasionally your authentication username and/or 
password is different from your account username or 
password. Check with your e-mail service provider for 
authentication username and password information.
If you need to enter new information, enter a username 
and/or tap the Password box and enter a password, and 
then tap OK.
Signature lines appear only if 
check box is selected 
						

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2.Ta p  D o n e .
Testing your new account
After you finish setting up a new e-mail account, the Inbox of the account you just 
created is displayed. You can test whether the e-mail account is set up and working 
properly by tapping Get Mail. See “Getting e-mail by subject or getting the entire 
message” later in this chapter for more information.
If you set up a synchronize-only e-mail account, you need to configure this account 
on your desktop. See “Configuring account settings in HotSync Manager” later in 
this chapter for information. You will not be able to synchronize e-mail between 
your handheld and your desktop until you configure the account on your desktop. 
Editing e-mail accounts
From time to time, you may need to edit information about one of the e-mail 
accounts you set up. 
To select the account to edit:
1.Tap the Menu icon  , select Accounts, and then select Account Setup.
2.Tap the name of the account to edit, and then tap Edit.
After you select the account to edit, the VersaMail application displays the same 
series of screens that you see when you set up an account. To edit an account, 
follow the procedures in “Creating an e-mail account,” earlier in this chapter, and 
change the entries you want to edit on the appropriate screens.
Username and Password fields appear only if 
ESMTP check box is selected