Palm Tungsten T2 Instructions Manual

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A checkmark appears next to the selected messages.
3.Do one of the following:
– Tap the Menu icon  , and then tap Move To.
– Tap a message icon next to a selected message, and then tap Move To on the 
pick list.
4.Tap the folders pick list, and select a destination folder.
5.Ta p  O K . 
						

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Creating and editing mail folders
You can also create new folders so that you can store e-mail messages by subject, 
person, or project. The VersaMail application has certain existing folders, such as 
Inbox, Outbox, Drafts, and Trash. 
The procedure for creating and editing folders varies slightly between POP and 
IMAP e-mail accounts, as described in the following procedure.
To create and edit e-mail folders:
1.Tap the folders pick list in the upper-right corner of the screen, and then tap Edit 
Folders.
2.On the Edit Folders or Edit IMAP Folders screen, select any of the following:
– To create a new folder, tap New, and then enter the new folder name. For 
IMAP accounts only, select the check box if you also want to create the folder 
on the server. When finished, tap OK. 
POP accounts IMAP accounts
POP accounts IMAP accounts 
						

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– To rename a folder, tap the folder name from the list on the screen, tap 
Rename, and then enter the new folder name. For IMAP accounts only, you 
have the option of renaming the folder on the server. Select the check box if 
you also want to rename the folder on the server. When finished, tap OK.
– To delete a folder, tap the folder name from the list on the screen, and then 
tap Delete. For IMAP accounts only, you have the option of deleting the 
folder on the server. Select the check box if you also want to delete the folder 
on the server, and then tap OK. For POP accounts, the folder will be deleted 
immediately and you will not see a confirmation screen.
Creating and sending new e-mail
When you create a new e-mail message, you can enter the person’s e-mail address 
or use the Lookup screen to find a particular address. 
To create a new e-mail message:
1.Ta p  N e w.
2.Enter the recipient’s name using one of the methods described in the next 
procedures.
POP accounts IMAP accounts POP accounts
Delete confirmation 
appears for IMAP 
accounts only 
						

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NOTEWhen you address a message to several recipients, you do not see all the 
recipients on the To list because the list is truncated on the To line. If you tap the To 
field, a dialog box shows all recipients for the current message.
Addressing a message by typing the address
You can address a message by entering the complete address.
To enter the address:
1.In the New Message screen, tap or navigate to the To field and enter the address, 
and then tap Done. 
For multiple recipients, type a semicolon (;) and then a space between recipient 
names. The To field expands to two lines during address entry for addresses 
longer than the one-line display. 
After address entry, addresses longer than one line are shown on a single line 
with an ellipsis symbol to the right of the address line.
Ellipsis indicates address is longer 
than one line 
						

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Alternately, in the New Message screen, tap the word To and enter the address 
on the Recipient List screen, and then tap Done. Use the shortcut buttons at the 
bottom of the screen for quick address entry.
For multiple recipients, type a semicolon (;) or tap the semicolon button at the 
bottom of the screen, and then type a space between recipient names.
NOTEIf you enter a comma instead of a semicolon, it is automatically changed 
to a semicolon. If you enter a space with no punctuation between names, 
semicolons are not inserted and the e-mail message is improperly addressed.
If you want to edit an e-mail address that is longer than the line provided in the 
New Message screen, tap the To field and edit the address. 
2.To send copies, tap cc: or bcc: and enter the recipient’s address. 
Copies (cc:) allow recipients to see the addresses of the other recipients, but 
addresses in the blind copies (bcc:) field are hidden from all other recipients. 
TIPTo automatically fill in the address as you type, see “Using Smart 
Addressing to address a message” later in this chapter. 
Addressing a message using Address Book
You can enter a recipient’s address by using the Lookup screen to select the 
address. The names and addresses in the Lookup screen come from Address Book. 
To use an address from Address Book:
1.In the New Message screen, tap the word To. 
2.On the Recipient List screen, tap Lookup. 
						

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3.On the Address Lookup screen, tap the address you want, and then tap Add.
4.(Optional) Repeat steps 2 and 3 for each address you want to add.
5.To enter an address in the cc: or bcc: field, tap the field name and follow the 
steps given for the To field.
Using Smart Addressing to address a message
Smart Addressing types ahead and completes a recognized e-mail address. Smart 
Addressing automatically fills in fields when the recipient’s name and e-mail 
address are in your Address Book. 
By default, Smart Addressing is selected in VersaMail Preferences. 
To use Smart Addressing to address a message:
1.In the New Message screen, tap in the To field. 
2.Start entering the person’s name, such as Joe Smith.
Once the name is recognized from your Address Book, the name and e-mail 
address are automatically completed on the recipient list. For example, if you 
have a Joe Smith and a Joan Smith in your Address Book (and no other names 
starting with J), once you type “Joe,” the entry “Joe Smith” is completed with 
the correct e-mail address.
3.If Smart Addressing recognizes more than one name for the typed entry, or if 
the recognized name has more than one e-mail address associated with it, all of 
the names or e-mail addresses are displayed. Navigate or tap to select the 
name/e-mail address you want.
4.Ta p  D o n e . 
						

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Turning Smart Addressing on or off
You can turn Smart Addressing on or off in VersaMail Preferences. By default, 
Smart Addressing is turned on.
To turn Smart Addressing on or off in VersaMail Preferences:
1.In the Inbox, tap the Menu icon  .
2.Ta p  O p t i o n s
3.Select Preferences. 
4.Tap Advanced.
5.Tap the Enable Smart Addressing check box if it is not selected. A checkmark 
means it is turned on.
6.Ta p  O K .
Composing and sending e-mail
After you enter your recipient addresses, you can compose the rest of the e-mail 
message. 
To compose the rest of the e-mail and send it:
1.Tap the Subject field and enter the subject of your e-mail. 
						

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2.Tap the area below the Subject line and enter the text of your e-mail. 
To access the editing features available on the Edit menu, tap the Menu icon  . 
The first character of each sentence is automatically capitalized for you. 
3.(Optional) Tap the Options menu and select Add Attachments. See “Attaching 
files from a handheld application” later in this chapter. 
4.Tap one of the following to send the e-mail:
TIPYou can also tap Drafts to save this message in the Drafts folder rather 
than send it. 
Send retry
When you tap Send on the message menu, the VersaMail application automatically 
attempts to send the message. If the send attempt fails for any reason (for example, 
your handheld is out of range, or the application cannot connect to the mail server), 
you can choose to have the application move the message to the Outbox and 
continue to try to send the message at 30-minute intervals, a maximum of three 
times.
If you put a message in the Outbox, you must perform a manual send to send the 
message on the first attempt. The VersaMail application attempts automatic send 
retry only after a manual send attempt fails.
If automatic send retry succeeds on any attempt, the message is moved to the Sent 
folder.
NOTEAutomatic send retry occurs only if you tap Send to send the message 
manually. It does not work if you tap Get & Send.
SendSends the e-mail immediately. 
OutboxStores e-mail in the Outbox so you can compose e-mail offline 
and then send all e-mail during one connection with the 
server. To send your e-mail later, tap Get & Send. A connection 
is made to the mail server, and all the e-mail in the Outbox is 
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To select automatic send retry:
■Tap Yes on the dialog box notifying you that manual send has failed.
NOTEAutomatic send retry is not supported for VPN or SSL connections, or for 
accounts for which your ISP requires you to log in to the mail server before sending 
mail. It is also not supported if you have configured the security preferences on your 
handheld to encrypt databases on the handheld.
Send retry notifications
If automatic send retry fails after the third attempt, a notification appears in the 
Reminders screen. A separate notification appears for each e-mail account for 
which a send retry has failed.
Tap the notification or open the account in the VersaMail application to view a 
detailed error message. 
Viewing the error message deletes the notification from the Reminders screen. The 
Reminders screen shows only the most recent notification for a given e-mail 
account, no matter how many automatic send retries have been attempted for that 
account.
If automatic send retry fails after the third attempt, you must send the message 
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NOTEIf you perform a HotSync operation or a soft reset during automatic send retry, 
the retry cancels. You must manually send any messages in the Outbox after the soft 
reset.
Modifying messages in the Outbox
A message in the Outbox waiting for the next automatic send retry can be edited, 
moved, or deleted. However, if you edit the message, you will need to perform a 
manual send in order to send the message. If the manual send fails, you can choose 
to store the message in the Outbox to await the next automatic send retry. 
During automatic send retry, any message that the VersaMail application is 
attempting to send is in a locked state and cannot be edited, moved, or deleted. If 
you try to modify a message in the locked state, an error message appears.
If a send retry fails after the third attempt, the message is stored in the Outbox in 
the error state. You can send the message again manually, or edit, move, or delete 
the message. However, if you edit the message, you will need to perform a manual 
send in order to send the message. If the manual send fails, you can choose to store 
the message in the Outbox to await the next automatic send retry.
See “Outbox icons in the VersaMail applications” later in this chapter for icons that 
indicate messages awaiting the next automatic send retry as well as messages in 
the locked and error state.
Outbox icons in the VersaMail applications
The icons to the left of a message in the Outbox indicate the message’s status.
Completing drafts
If you are composing an e-mail message and you exit the VersaMail application 
before tapping Outbox, Send, or Cancel, the e-mail automatically moves to the 
Drafts folder. To finish editing the e-mail, tap the folders pick list and select Drafts. 
Select the e-mail you want to complete or edit, and tap Edit. You can also delete the 
e-mail in the Drafts folder.Message is waiting either to be manually sent or to be sent during the 
next send retry. You can edit, move, or delete a message in this state.
Send retry is currently in process; you cannot edit, move, or delete a 
message in this state.
Third automatic send retry has failed. You must manually send a 
message in this state.