Palm Tungsten T2 Instructions Manual

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To edit an account:
1.On the Account Setup screen, change any of the following:
If the VersaMail application knows the protocol for the mail service you 
selected, it displays the correct protocol.
2.Ta p  N e x t .
Changing the account username and password
In the next part of the VersaMail Account Setup, you can change the username 
and/or password for this account. The VersaMail 2.5 application provides strong 
encryption for your password.
To edit the account username and password:
1.(Optional) Enter a new username for accessing your e-mail. This is generally the 
part of your e-mail address appearing before the @ symbol; it is usually not your 
entire e-mail address.
Account NameEnter a descriptive name for this account, such as “My 
Ya h o o . ”
Mail ServiceTap the Mail Service pick list and select the provider to 
which you are connecting. Select Other if your ISP is not 
listed. 
ProtocolTap the Protocol pick list and select POP or IMAP. (Most mail 
providers use the POP protocol.) 
						

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2.(Optional) Tap the Password box, and then enter a new password. The 
Password box displays the word “Assigned” to indicate that a password has 
been entered.
3.Tap OK. The Password box displays the word “Assigned” to indicate that a 
password has been entered.
4.Ta p  N e x t .
Editing the names of the outgoing and incoming mail servers
If your e-mail address or the names of the outgoing and incoming mail servers 
have changed or have been entered incorrectly, you can edit the address or the 
server names.
To edit mail server settings:
1.(Optional) Enter a new e-mail address for the account you are accessing, such 
as “[email protected].”
2.(Optional) Enter the new or correct name of your incoming (POP) mail server, 
such as pop.mail.yahoo.com.
If the VersaMail application knows the incoming mail server name based on the 
mail service you selected, the correct server name is displayed.
3.(Optional) Enter the new or correct name of your outgoing (SMTP) mail server, 
such as smtp.mail.yahoo.com.
If the VersaMail application knows the outgoing mail server name based on the 
mail service you selected, the correct server name is displayed.
4.Ta p  N e x t . 
						

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5.Do one of the following:
– To accept these mail options and begin using the VersaMail application, tap 
Done. This takes you to the Inbox of the account you set up. See “Getting, 
sending, and managing e-mail” later in this chapter for information on 
getting and sending e-mail. 
– To edit additional mail options, tap Next. Continue with the next set of 
procedures.
Editing mail retrieval options for a POP or IMAP account
The next VersaMail Setup screen displays different options, depending on whether 
your mail service uses a POP or an IMAP protocol.
To edit mail retrieval server options for a POP or IMAP account:
1.(Optional) Change any of the following:
Get unread mailNOTEThe POP protocol does not support retrieval of unread 
mail only from the server. If you have a POP e-mail account, 
the VersaMail application downloads all messages from the 
server regardless of whether you have read them (for 
example, on your desktop or on the web), and regardless of 
whether this check box is selected.
For IMAP accounts, select Get unread mail ONLY to 
download only unread mail to your handheld. If you don’t 
choose this option and you tap Get & Send, all of your e-mail 
messages on your provider ’s mail server are downloaded to 
your Inbox, including messages you have already read. To 
get all mail (including mail you have already read) and not 
just unread mail, deselect Get unread mail ONLY.
Delete messages 
on serverTo delete messages on your provider ’s mail server when 
they are deleted in the VersaMail application, select the 
Delete messages on the server when they are deleted in 
VersaMail check box. 
						

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2.Ta p  N e x t .  
Leave mail on 
server (POP 
account only)To get e-mail on your handheld but also leave it on the server 
so you can view it later on your desktop, select the Leave 
mail on server check box. For example, if you create an 
account to receive e-mail from your Yahoo account and select 
this option, your old Yahoo e-mail is still visible the next time 
you visit Yahoo.com to access your Yahoo e-mail Inbox.
Port NumberThe port number setting defaults to 110 for POP and to 143 
for IMAP servers, respectively. You may need to change the 
port number if you choose to retrieve incoming mail over a 
secure connection (see the next bullet item). If you are not 
sure about the correct port number, check with your mail 
server administrator.
Use Secure 
ConnectionTo retrieve incoming mail over a secure (Secure Sockets 
Layer, or SSL) connection, select the Use Secure Connection 
check box. See “Using Secure Sockets Layer (SSL)” later in 
this chapter for information on SSL.
Maximum 
Message SizeTo limit the maximum size of an incoming e-mail message, 
enter the size in kilobytes (KB) for Maximum Message Size. 
The maximum size of an incoming message is 5KB by 
default, but you can enter a smaller size. The maximum 
message size that you can retrieve is 60KB for the body text 
and 2MB total, including attachments.
POP accounts IMAP accounts 
						

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Editing outgoing mail options
Outgoing mail options are the same for POP and IMAP accounts.
To edit outgoing mail options:
1.(Optional) Change any of the following:
2.Ta p  N e x t .
Editing a signature
If you added a signature to the e-mail messages you send, you can edit the 
signature. For example, you can change your name or the telephone number that 
appears in each message you send. 
Display NameEnter the name you want to appear on your outgoing messages, 
such as “Joe Smith.”
Reply To 
AddressEnter the e-mail address that you want recipients to see and 
reply to on your e-mail messages, only if this is different from 
the e-mail address from which you are sending the message. For 
example, if you are sending a message from [email protected] but 
you want recipients to reply to [email protected], enter the 
reply-to address here. Reply To Address makes it look as though 
the e-mail came from the address you entered.
BCCSelect the BCC check box to send a blind copy of any e-mail 
message you send to another e-mail address. The blind copy 
e-mail address is not seen by the other recipients of the message. 
For example, if you want a copy of all messages you send from 
your handheld to be sent to your corporate e-mail account, enter 
that e-mail address.  
						

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To edit a personal signature:
1.(Optional) To add a signature, select the Attach Signature to messages check 
box, and then enter the text of the signature. 
To edit an existing signature name, phone number, and so on, edit the 
information on the signature lines.
To remove a signature, deselect the Attach Signature to messages check box.
This signature is attached to all your outgoing e-mail.
2.Ta p  N e x t .
Editing advanced outgoing mail options
You can change additional outgoing mail options.
To edit advanced outgoing mail options:
1.(Optional) Change any of the following:
Port NumberThe default is 25, the port number most SMTP servers use. If 
you are not sure about the correct port number, check with 
your mail server administrator.
AuthenticationSelect the My server requires authentication (ESMTP) check 
box if the outgoing server (SMTP) requires authentication. 
Check with your system administrator before selecting this 
option. See “Adding ESMTP to an account” later in this 
chapter for information. If you select this option, username 
and password fields appear. These fields are prepopulated 
based on the account information you entered previously. In 
most cases, the prepopulated information is correct; 
however, occasionally your authentication username and/or 
password is different from your account username or 
password. Check with your e-mail service provider for 
authentication username and password information.
If you need to enter new information, enter a username 
and/or tap the Password box and enter a password, and 
then tap OK. 
						

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2.Ta p  O K .
Deleting an e-mail account
When you delete an account in the VersaMail application, the account is removed 
from your handheld. The account still exists on the server. For example, deleting 
your Yahoo account from the VersaMail application deletes only the account from 
your handheld. Your e-mail account still exists at Yahoo.com. 
NOTEYou can delete all but one of your e-mail accounts; you must have at least one 
account.
To delete an account:
1.Ta p  t h e  M e n u  i c o n   .
2.Ta p  A c c o u n t s .
3.Select Account Setup.
4.Tap the name of the account you want to delete, and then tap Delete.
Username and Password fields appear only if 
ESMTP check box is selected 
						

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5.Tap Yes in the Delete Confirmation dialog box to delete the account and all 
associated e-mail messages.
6.Ta p  O K .
After you perform the next HotSync
 operation, the memory associated with an 
account and its messages is released. 
Selecting a different service for a given e-mail account
When you set up connections on your handheld (using the Phone Link application 
on your handheld), you pair each connection with a network service and then 
select one of these services to be the default for all network activity (sending and 
receiving e-mail, surfing the web, and so on) on your handheld. By default, the 
VersaMail application uses this service for sending and receiving messages for all 
e-mail accounts you set up. See Chapter 22 for information on setting up the 
default service for your handheld.
However, for any given e-mail account, you have the option of switching to a 
different service for use with that account only. For example, the default service 
you have selected for your handheld may be called My Bluetooth and may use 
your handheld’s built-in Bluetooth radio to make a connection to your corporate 
mail server. However, for your Earthlink account, you may want to switch to the 
service called Earthlink, which uses an external modem accessory (sold separately) 
to make a connection to your e-mail service provider.
To set up a service for a given e-mail account (different from the default service for your handheld):
1.From the Inbox of the account you want to switch, tap Get Mail. 
						

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2.Tap Details.
3.Tap the Always connect using check box. A pick list of available services 
appears. The currently used connection is displayed by default.
4.Select the connection you want to switch to from the Service pick list.
5.Tap OK, and then tap OK again. If there is an existing service connection, it is 
disconnected and the new connection is initiated. The VersaMail application 
sends and checks for any new e-mail using the new connection.
When you exit the VersaMail application, the new service disconnects (unless you 
are using the default service for your handheld). When you reopen the application, 
the e-mail account you selected (My Earthlink in this example) continues to 
connect using the new connection (Earthlink GPRS in this example) until you 
either select a new service or deselect the Always connect using check box. If you 
deselect the Always connect using check box, the e-mail account (My Earthlink) 
connects using the default handheld service (My Bluetooth in this example).
The Always connect using check box changes the connection service for the 
selected e-mail account only. You must follow the preceding procedure for each 
e-mail account whose connection you want to switch from the default connection 
on your handheld.
Tap to change the service 
connection for this e-mail account 
only from your default handheld 
service connection
Select a new service connection 
for this e-mail account only 
						

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Troubleshooting account access problems
Occasionally you may experience problems using an e-mail account after you set 
it up. If you followed the account setup procedures described in “Setting up and 
managing e-mail accounts” earlier in this chapter but experience problems using 
the account, you may need to verify that the account complies with your e-mail 
provider ’s requirements. See Appendix B for troubleshooting information for 
account access problems.
Getting, sending, and managing e-mail
Getting and sending e-mail on your handheld is easy and helps you keep your 
business and personal life organized.
You can manage the messages in your e-mail accounts by moving messages 
between folders, deleting old e-mail messages individually or in groups, and 
marking messages as read or unread. 
This section describes how to do the following:
■Get and send e-mail for your e-mail accounts
■View and send e-mail attachments, such as text or Microsoft Word documents, 
wirelessly
Getting e-mail
You can get e-mail subjects only—the message size, author, and subject—or you 
can get entire messages immediately. If you choose to get message subjects only 
and want to read a full message, you can get more of the message. If you choose to 
get the entire message, the body text of the message will be downloaded up to the 
maximum message size you select. See “Reading e-mail” later in this chapter for 
information.
Choosing the e-mail account and displaying the Inbox
To view the e-mail in an account, you must switch to that account and then get the 
e-mail. For example, if you want to collect and view the e-mail from your Yahoo 
account, you switch to the account created to retrieve e-mail from your Yahoo 
account. 
To display an account and its Inbox:
1.In your Inbox or another folder screen, tap the Menu icon  .
2.Ta p  A c c o u n t s .