Nortel Compact Ics 4.2 System Coordinator Guide
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Auto Attendant /81
P0941543 01 Compact ICS 4.2 System Coordinator Guide
$
Sys
9
User
Off
-
6! 4 $ 7
Sys
9
Off
5
D/
@ &
Greeting A: User
PLAY, REC,OK.
& PLAY
/ &
REC
5
REC
2#
* &
OK
:
NEXT REC
,
D &
OK
4, + E1
:
@ 2
$F
(3
NEXT REC
,
,
4, + E
(
8
G
0
#
3
F
(( .
5 .. 4
Tip -If you have recorded your greetings, you can
pressNEXT
from the display showing
Auto attgrtngsand go right into the menu for
programming destinations for CCR.
82/ Auto Attendant
Compact ICS 4.2 System Coordinator Guide P0941543 01
Programming or changing CCR destinations
( & ²¥¡ÜÜ .
6
ÛÜßÝß7
8 &
NEXT
CCR tree
SHOW,
EXIT,
PREV
0 &
Dial 0:
<
CHNGE
NEXT.
) & CHNGE
4
<
¥
..
¥
#
.. 6
Repeat7 -
None
=
NEXTCHNGE
Testing your custom System Answer and CCR
-
,
,
..
,
#
Storing a number on a memory button for
Autodial
9
,
C2
Auto Attendant /83
P0941543 01 Compact ICS 4.2 System Coordinator Guide
-
6
7
Adding an autodial button
²¥Ú
²¥Û
( & ²¥Ú
,
²¥Û
8 .
;
5
+
• Last Number Redial
• Saved Number Redial
• destination codes (choose the button with the
Æ
label as the line)
• host system signalling
Choosing a line for Autodial
,
Æ
-
84/ Auto Attendant
Compact ICS 4.2 System Coordinator Guide P0941543 01
$
2*(33
*(33
,
Using intercom as the line for Autodial
-
Æ
,
-
Displays
Tip -If you do not include a line selection in an autodial
number, the call uses your prime line (if you have one).
Continue to enter digits until the number is complete.
Press
ÃorBKSPto erase an incorrect
digit. Press
³orOKwhen you are finished.
The memory allotted to autodial numbers in your
Norstar system isfull.
While programming external Autodial, you erased
the button by pressing
³orOKbefore entering
any digits.
Enter the number you want to program (choosing the
line first if necessary) exactly as you would if you
were making a call.
Enter the internal telephone number youwant to
program.
You are programming an internal autodial button
and have entered a number that is not an internal
number on yoursystem.Enter a valid internal
number. If the number you are entering is a
destination code, use external autodial.
Press the memory button you want to program.
987__
QUIT BKSP OK
Autodial full
Button erased
Enter digits
QUIT OK
Intercom#:___
QUIT
Invalid number
Press a button
QUIT
Auto Attendant /85
P0941543 01 Compact ICS 4.2 System Coordinator Guide
Using Last Number Redial
²Þ
& ²Þ
,
?
,
8)
Preventing a telephone from using Last
Number Redial
?
%%
(0
( &
² ¥¥ÛßßÜÝÝ
8 &
ÛÜßÝß6 .
7
0 &
) &
Enter the number youwant to pr og ramonto the
button, then press
³.
Enter the number youwant to pr og ramonto the
button, then press
³orOK. You may include a
line or line pool selection in an autodial sequence by
selecting the line before entering any digits.
The number isstore d on thebutton.
For other displays, see ‘‘Common feature displays’’ on page213.
Tip -If you have a programmed Last Number Redial
button, you can use Button Inquiry (²¥â), then
press the Last Number Redial button followed by£)to
check the last number before you dial it.
Program and HOLD
Program and OK
QUIT OK
Programmed
86/ Auto Attendant
Compact ICS 4.2 System Coordinator Guide P0941543 01
@ & Ô
Restrictions
/ &
* &
Ô
Allow last no:
: &
CHANGE
Y6 7
N6
7
Displays
Using Speed Dial
+
!
9
,
9
#
A =
!
B
The last number you dialed was aspeed dial
number that displayed a name rather than the
number. The number is dialed correctly, but you
cannot see it.
You have not dialed an external telephone
number since the last power interruption or
system reset.
Tip -You can copy a number onto an autodial button using
Last Number Redial.
Hidden number
No last number
Auto Attendant /87
P0941543 01 Compact ICS 4.2 System Coordinator Guide
Making aspeed dial call
²â
A
# ,
( &
²â
8 4
9
Changing and addingSystem Speed Dials
!
3(
*3
!
%%5
8:
Adding or changing User Speed Dial
²¥Ý
= !
+
( &
²¥Ý
8 4
9
*(
D)
0
Æ
$
2*(33
) 4
@ &
³
OK
Tip -There is no difference between using User Speed Dial
and using System Speed Dial. They differ only in how you
program them.
88/ Auto Attendant Compact ICS 4.2 System Coordinator Guide P0941543 01 Displays Continue entering the number you want to program. You can change the number by pres singBKSP or Ã. When you are finis hed, press³ orOK. Enter the telephonenumber you want toprogram exactly as you would if you were dialing it normally. When you are finished, press ³orOK. You have entered acode outside the code range (01-70 for system, 71-94 for personal). There is no number stored on the speed dial code you have dialed. If you want to program a line or line pool selection for this speed dial number,select the line or line pool. Otherwise, enter the telephone number exactly as if you were dialing it normally. When you arefinished, press ³. If you want to program a line or line pool selection for this speed dial number,select the line or line pool. Otherwise, enter the telephone number youwant to program exactly as if you were dialing it normally. When you arefinished, pressOK . There is no line associated with the speed dial number you are trying to use. Select a free external line or line pool and enter thespeed dial feature code again. The system cannot dial the number stored. Reprogram the number. For other displays, see ‘‘Common feature displays’’ on page 213. 01:9___ CANCL BKSP OK Enter digits QUIT OK Invalid code No number stored Program and HOLD Program and OK QUIT OK Select a line Unknown number
Auto Attendant /89
P0941543 01 Compact ICS 4.2 System Coordinator Guide
Using Saved Number Redial
²ßà
,
6
7
4
Saving a number
& ²ßà
,
8)
Dialing a saved number
& ²ßà
-
-A 6
²¥â7
#
Preventing a telephone from using Saved
Number Redial
%%
(0
( &
² ¥¥ÛßßÜÝÝ
8 &
ÛÜßÝß6 .
7
Tip -You can copy a number onto an autodial button using
Saved Number Redial.
90/ Auto Attendant
Compact ICS 4.2 System Coordinator Guide P0941543 01
0 &
) &
@ &
Ô
Restrictions
/ &
* &
Ô
Allow saved no:
: &
CHANGE
Y6 7
N6
7
Displays
You have saved a speed dial number that displays a
name rather than the number. The number is dialed
correctly, but you cannot see it.
You have tried tosave thenumber of an incoming
call. You can only save numbers that you have dialed
yourself.
Hidden number
No number saved