Nortel Compact Ics 4.2 System Coordinator Guide
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Telephone features /171
P0941543 01 Compact ICS 4.2 System Coordinator Guide
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In accordance with U.S. copyright law, a license may
be required from the American Society of Composers,
Authors and Publishers or a similar organization if radio
or TV broadcasts aretransmitted through the
Background Music feature of this telecommunication
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Nortel Networks hereby disclaims any liability arising
out of the failure to obtain such a license.
172/ Telephone features
Compact ICS 4.2 System Coordinator Guide P0941543 01
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Allows you to switch between using your two intercom
paths. When apath is inuse, youhear an error tone
informing you that the path is already in use.
Call Forwardû¥ÝCancelû£Ý
Directs your calls to another telephone connected to your
Norstar system. Enter thefeatur e co defollowed by the
internal number of the telephone to receive the forwarded
calls. Call Forward cannot be used with a telephonethat i s
not connected to your Norstar system.
Call Parkû¥àÝ
Parks the call on hold. The call can be retrieved from any
other telephone within the system. After an external call is
parked, and is not answeredwithin a specified time, the
call returns to the I-ATA. An unanswered intercom call does
not return to the I-ATA
The I-ATA can only park calls on X09. X is 1, or the number
assigned by your installer or customer service representative
as the call park code. You hear an error tone if you attempt
to park asecond call.
Call Pick-up –
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Allows you to answer a ringing telephone within your
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Call Pick-up –
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Allows you to answer a ringing telephone within your
Norstar system.
Telephone features /173 P0941543 01 Compact ICS 4.2 System Coordinator Guide Call Queuingû¥¡âÚ Allows you to answer the first incoming external call to your telephone, while you are on a call. All otherincoming callers hear a busy signal unless there is another telephone programmed to ring for the call. Camp-onû¥¡Û Allows you to reroute an external call to another Norstar system telephone. Class of Service passwordû¥ß¡ Allows you to override restrictions on the telephone or line using a Class of Service passwordbefore you enter the restrictednumber. Conferenceû¥Ü Allows you to establish a three-way conference between you, one external caller and one intercom caller. To establish a conference call: • Make or answer the first call. • Enter ûÛ. This automatically puts the first caller on hold. • Make or answer the second call. If the second caller is busy, replace the handset and enter ûÛto return to the first caller. • Enter û¥Üto complete the conference call. Conference Hold Allows you to put the two conferenced callers on hold. The held callers remain conferenced. To put the conference on hold: • EnterûÛto put the two conferenced callers on hold. • Enter ûÛto restore the three-way call. Split Conference Allows you to alternate between two parties in a three-way conference call. To consult with one caller and put the other caller onhold: • Enterû£Üto split the conference. • Enter ûÛto alternate between calls. • Enterû¥Üto restore the three-way call.
174/ Telephone features Compact ICS 4.2 System Coordinator Guide P0941543 01 Disconnecting One Party Allows you to disconnect one party in a three-way conference call. To disconnect a party: • Enterû£Üto put one caller on hold. You are connected with the other call. • Replace the handset. • Lift the handset and enter ûÛ. You are connected with the caller on hold. HoldûÛ Allows you to put an active call on hold and allows it to be picked up from other telephones. When Tones are turned on, a held call reminder tone is heard on external calls only. Retrieve acall on Hold. Enterû Û. Hold (continued)Exclusive Hold û ¥àá Allows you to put an active call on hold and prevents it from being picked up from other telephones. When Tones are turned on, a held call reminder tone is heard on external calls only. LastNumber Redialû¥Þ Automatically dials the last external telephone number you dialed. Linkû¥àÚ Generates a Link signal to access non-Norstar features available from other systems or carriers. Line poolsA line pool allows several telephones to access a group of lines used foroutgoingcalls. To access a line pool: • Enter the line pool access code. OR • Enter û¥ßÝ. Messagesû¥ÚCancelû£Ú Generates alonger Linksignal.Use this feature when you want to release a call from yourline but retain t he use of the line for anothercall.
Telephone features /175 P0941543 01 Compact ICS 4.2 System Coordinator Guide Pageû¥ßâ Allows you to make an announcement to all Norstar telephones programmed to receive a page, as well as any other connected paging equipment. You must enter a pagingzone. See ‘‘Paging’’ on page 111 for more information. Page (Intercom) û ¥ßÚ Page (External) û ¥ßÛ Page (Intercom andExternal) û ¥ßÜ Pauseû¥à¡ Generates a 1.5 second delay in thesequence ofnumbers yo u a r e enter in g(for Tone or Pulse dialing). PriorityCallû¥ßá Allows you to interrupt an internal call in progress on a Norstar telephone using Voice Call Deny or Do Not Disturb. The calls at the telephone you are calling are automatically put on hold. Telephones must be programmed to use Priority Call. See ‘‘Priority Call’’ on page 66 for more information. Privacyû¥¡Ü Prevents another telephone that shares your line from joining your current call, or permitsanothertelephone that shares your line to join the call. Ring Againû¥ÛCancelû£Û Allows you to queue a call to another Norstar telephone that is busy or is not answered, or to a busy line in a line pool. You can only use Ring Again on calls placed on an intercom line. When the telephone is available, you are alerted with one short ring from your telephone.
176/ Telephone features Compact ICS 4.2 System Coordinator Guide P0941543 01 Reply to aRing Again signal To connect with a Ring Again request when you are on a call (oryourtele ph one isoff-hook): • EnterûÛ. This automatically places your call on hold. • To return to the caller on hold, enter ûÛ. To connect with a ring again request when your telephone is on-hook: • Lift the handset. The Ring Again number is automatically redialed. If you do not respond to the Ring Again signal within 30 seconds, Ring Again is canceled. Saved Number Redialû¥ßà Allows you to save an external number while you are on a call or while the called telephone is ringing. To automatically redial the saved number: • Enterû¥ßà. System Speed Dialû¥â Allows you to use a speed dial code to quickly dial preprogrammed telephone numbers. See ‘‘Using Speed Dial’’ on page 86 for more information. You cannot program personal speed dial numbers for the telephone connected to theI-ATA. TimedReleaseû¥àÛ Generates alonger Linksignal. Usethis feature when you want to release a call from yourline but retain t he use of the line for anothercall. TransferAllows you to transfer a call. To transfer a call you must have an available intercom line. • Enterû¥àâ. • Enter the transfer destination number. • Replace the handset. To Transfer using Conference • EnterûÛ. • Make the second call. • Enter û¥Ü. • Replace the handset. Trunk Answerû¥¡ââ Allows you to pick up a ringingexternal call on a line for whichRinging Service is turned on.
Telephone features /177
P0941543 01 Compact ICS 4.2 System Coordinator Guide
Using a data communication device with the I-
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Allows you to make avoice announcement or begin a
conversation through the speaker of aNorstartelephone
withoutmaki ng th e telephone ring.
178/ Telephone features
Compact ICS 4.2 System Coordinator Guide P0941543 01
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